Cuenca, Subida a San Pablo, s/n40.078985,-2.126644(Show on Map)
8.9
Excellent
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
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Summary of reviews
Parador de Cuenca is celebrated for its exceptional location and stunning views, offering a picturesque setting above a river gorge with easy access to Cuenca's historic old town. The hotel is housed in a beautifully restored historic building, blending aesthetic charm with modern comfort and providing guests with peaceful surroundings ideal for relaxation.
The breakfast service is generally well-received for its quality, variety and convenience, though some guests point out the need for more fresh options and better pricing. The dinner experience at the hotel is lauded for its enchanting ambiance, especially when served in the cloisters or courtyard with mixed reviews on the quality and variety of the food offered.
Rooms at the Parador de Cuenca are noted for their spaciousness, comfort and cleanliness with many offering breathtaking views. While some rooms appear outdated and noise can occasionally be an issue, the overall quality of the accommodation is high. The cleanliness throughout the hotel, including the common areas and bathrooms, is consistently praised, contributing to a cozy and inviting atmosphere.
The staff stands out for their friendliness, attentiveness and professionalism, particularly at the reception. However, the restaurant staff receives mixed feedback with some guests indicating a need for improved hospitality and language skills.
The hotel’s wifi service receives mixed reviews with some guests experiencing good connectivity while others struggle with weak signals and complicated access. The pool area is appreciated for its refreshing qualities but has been criticized for limited availability and needing more upkeep.
Parking at Parador de Cuenca presents challenges, including limited spaces and high costs, though the convenience of a nearby secure garage is noted by those who secure a spot. Beds receive mixed feedback with some guests finding them comfortable while others feel the mattresses and pillows could be improved.
Overall, Parador de Cuenca successfully combines historical charm with modern amenities, offering a generally pleasant and memorable stay. While certain aspects like dining, wifi and parking might benefit from improvements, the hotel’s unique location, beautiful views and quality service make it a worthwhile destination for travelers.
Categories
Boutique-Style
Set in a former convent overlooking the city of Cuenca, this Parador offers stunning views and a historic atmosphere. Its unique setting and comfortable accommodations make it a memorable stay.
Luxury
This hotel is housed in a meticulously restored 16th-century former convent, offering luxurious accommodations with original architectural features. It provides stunning views of the iconic Hanging Houses, a seasonal outdoor pool, sauna, gym, and a highly-rated restaurant, creating an experience of historical grandeur and modern comfort.
Golf
The Parador de Cuenca, while renowned for its historical setting, offers access to golf courses in the Cuenca region such as Club de Golf La Vereda and Club de Golf Cuesta Blanca.
Sustainability Journey
As a member of the Paradores network, this hotel is involved in the company's efforts towards sustainable tourism, which includes initiatives for energy efficiency and environmental conservation.
Family
Paradores in Spain are often historic buildings, offering a unique cultural experience. The Parador de Cuenca is considered one of the best places to stay in Castilla-La Mancha. Staying in a historic building can be educational and engaging for children.
Pool
Located in a historic building in Cuenca, this Parador offers a pool with unique architectural surroundings. The combination of history and leisure facilities makes it a special experience.
Outdoor Pool
Business
This 4-star hotel blends modern business facilities with historical charm. It offers amenities such as an outdoor pool, a restaurant, a fitness center, free Wi-Fi, and business-friendly amenities including desks and phones.
Parking
This hotel provides private interior parking for a fee of €18 per night, including an electric vehicle charger. The garage is conveniently located a 3-minute walk from the hotel.
EV charging stations
Accessible
The Parador de Cuenca is wheelchair accessible throughout, including the registration desk and restaurant. It features a wheelchair-accessible path to the elevator and provides wheelchairs on site. The hotel has 2 adapted rooms with elevator access, along with ramps and accessible parking.
Tennis
This historic hotel offers tennis courts, allowing guests to enjoy a match with unique views and high-quality service typical of a Parador.
EV charging stations
Offers an electric car charging station. Located in a historic building with excellent views of Cuenca.
4 Star
This hotel occupies a former monastery and provides amazing views of Cuenca's hanging houses. It blends historic charm with modern comfort, featuring sleek, contemporary touches. The hotel includes amenities such as an outdoor pool, a gym, and a restaurant that serves local cuisine.
Outdoor Pool
This hotel, set in a former monastery overlooking the Hanging Houses, offers an outdoor pool combined with historic charm and modern comfort. Its blend of centuries-old architecture and contemporary touches provides a relaxed escape.
Gym
Room Types
Standard Double RoomThis charming room features satellite TV, a minibar and a private bathroom.
Superior Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned double room provides a flat-screen TV, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 1 bed.
Standard Double Room (2 Adults + 1 Child)Offering free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room offers a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view.
Standard Double Room (3 Adults)Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a bidet. The air-conditioned double room features a flat-screen TV, soundproof walls, a minibar, a wardrobe as well as an inner courtyard view.
About Parador de Cuenca
Registry or License or Notification Number: 16610100023
Guest Reviews
8.9
Excellent
Review Summaries
Location
Located in a stunning setting, the Parador de Cuenca boasts an exceptional location with breathtaking views. Situated above a river gorge, it offers a unique perspective overlooking the famous hanging houses and the historic city of Cuenca. The hotel's prime position allows guests easy access to the old town via a pedestrian bridge, making it convenient to explore the city's cultural and historical treasures.
Housed in a beautifully restored historic building, the Parador not only provides aesthetic charm but also modern comfort. Visitors frequently remark on the magnificent views from their rooms, particularly of the iconic Casas Colgadas and the picturesque silhouette of the city. The location ensures peaceful surroundings, ideal for disconnecting from the hustle and bustle while still being close to the main attractions.
Whether visiting for its scenic beauty, historical significance or the convenience of its central location, the Parador de Cuenca stands out as an excellent choice for travelers. Its unrivaled views and easy access to Cuenca's old town make it a memorable stay in an extraordinary location.
Breakfast
At Parador de Cuenca, the breakfast offerings have garnered a mixed but generally positive reception from guests. Many visitors praised the breakfast for being very good, extensive and varied with abundant options. The quality and variety are frequently highlighted, featuring high-quality products and local selections such as real fresh orange juice. It is noted that the breakfast includes gluten-free options, making it suitable for diverse dietary needs.
The buffet style is appreciated for its convenience and the selection of choices it provides. Guests commonly describe the breakfast as sumptuous, delicious and a highlight of their stay, often mentioning the picturesque views from the dining area as an added bonus. Friendly and attentive service further enhances the experience for many visitors.
However, some guests found the breakfast to be limited in variety with specific mentions of insufficient fresh fruit and over-reliance on pastries. Others felt the breakfast was overpriced, noting its significant cost relative to the offerings. There were also a few comments on the inconsistency of the breakfast quality with some finding it underwhelming or not up to the standards they expected.
In summary, while the breakfast at Parador de Cuenca is celebrated for its quality, variety and exceptional service, a few guests recommend more reasonable pricing and a greater selection of healthy, fresh options. Despite these critiques, the overall experience still appears to leave a favorable impression for most travelers.
Dinner
Dining at Parador de Cuenca offers a mix of experiences with many guests finding delight in the dishes and the overall ambiance. The restaurant boasts a beautiful idyllic setting, especially when meals are served in the courtyard or on the patio, often enriched by live music. The enchanting atmosphere of dining in the cloisters is frequently highlighted as a memorable part of the stay.
The quality of the food receives varied feedback. Many visitors praise the excellent dinner options and commend the delicious and exquisite dishes, mentioning that both dinner and breakfast offer good value for money. Guests appreciate the local offerings and the highly recommended menu, noting the pleasant and helpful staff who enhance the dining experience.
On the other hand, some guests express disappointment with certain aspects of the dining experience, citing basic cafeteria-style food, limited variety and occasionally poor quality. Issues such as long waits for service, rushed meal pacing and uninspired or overpriced menus also come up in the reviews. Specific dishes and the overall quality sometimes fall short of expectations for a parador of this standing.
Despite these criticisms, the dining ambiance, beautiful courtyard meals and the overall serene setting of the Parador de Cuenca make it a worthwhile experience for many travelers seeking both relaxation and local culinary delights.
Rooms
Parador de Cuenca offers a variety of rooms that generally impress with their spaciousness and comfort. Numerous guests have complimented the comfortable beds and large room sizes, often highlighting the views of Cuenca from rooms with such vistas. Superior rooms are particularly praised for their worth with many appreciating the clean, well-furnished interiors and overall quality of accommodation.
Though the majority of rooms are appreciated for their size and comfort, there are mentions of some rooms being outdated with certain bathrooms described as antique and in need of renovation. Noise can be an issue, as some guests have reported disturbances from adjacent rooms or nearby maintenance areas.
Overall, the rooms at Parador de Cuenca provide a comfortable and spacious retreat with many rooms offering beautiful views and a well-kept appearance, making stays here generally pleasant and restful. However, it is worth noting that some areas could benefit from updates and soundproofing to enhance the overall guest experience.
Beds
Guests at Parador de Cuenca have expressed mixed opinions about the comfort of the beds. While many reviews praise the beds for being comfortable with specific mentions of queen and king-size beds that are both spacious and supportive, there are notable criticisms as well. Some guests mentioned that the mattresses felt old or too hard and in a few cases, beds that were reserved as double beds turned out to be two smaller beds pushed together.
The comfort of pillows appears to be a recurring issue with guests frequently describing them as either too low or too soft, which impacted their sleep quality. For those seeking restful nights, the hotel’s softer and more comfortable beds seem to have generally met expectations, whereas firmer or older mattresses did not.
On a positive note, many guests appreciated the spacious and cozy rooms, adding to the overall comfort despite the varied experiences with the bedding.
Cleanliness
Parador de Cuenca consistently impresses guests with its impeccable cleanliness. The rooms are described as large, comfortable and noticeably spotless, contributing to an overall cozy and inviting atmosphere. Common areas and facilities are also regularly highlighted for their super clean standards. Despite being an older building, meticulous maintenance ensures that every corner of the hotel remains tidy and well-organized.
Guests appreciate the beautiful and peaceful setting, often noting that everything—from the overall environment to the finer details—meets high cleanliness standards. The bathrooms are particularly praised for being both clean and charming with an antique touch. The staff's efforts to maintain a clean and fresh ambiance throughout the hotel are evident, adding to the positive experience.
However, a few suggest that maintenance is required in certain areas, such as dealing with dampness or areas needing fresh paint. A couple of reviews mention that cleaning services occasionally fall short, but these instances seem rare compared to the overwhelmingly positive feedback on the hotel's cleanliness.
In summary, Parador de Cuenca offers a clean, well-maintained environment that enhances the guests' comfortable and enjoyable stay, despite occasional minor hiccups in upkeep.
Staff
At the Parador de Cuenca, the staff leaves a lasting impression on guests, often praised for their friendliness, attentiveness and professionalism. The reception staff, in particular, stands out for their efficiency and welcoming demeanor, making the check-in and check-out processes smooth and pleasant. Guests have noted the warm and kind reception with some staff members even speaking multiple languages to assist international visitors.
The restaurant staff receives mixed reviews. While many guests find them attentive and accommodating, especially during dinner service, others have experienced less friendly encounters. Some visitors felt the restaurant personnel could be more hospitable and improve language skills to better assist non-Spanish-speaking patrons.
Bar staff are typically efficient, contributing to an enjoyable dining and drinking experience. Overall, the staff's commitment to excellent service and their friendly nature enhance the stay at this charming hotel, though there is room for improvement in certain areas.
Wi-Fi
The wifi situation at Parador de Cuenca presents a mixed bag of experiences for guests. While some have found the wifi to be good, decent and stable, others have faced difficulties with the service. Issues mentioned include weak or poor signals, complicated installation and non-functional passwords. Additionally, some guests reported that the wifi was either limited or inconvenient. On a more positive note, the availability of Chromecast has been highlighted as a helpful feature for connectivity.
Pool
The pool at Parador de Cuenca has received a mix of feedback from guests. On the positive side, many have appreciated the pool for its refreshing quality, ideal for cooling off and its pleasant and tidy ambiance. The size and location of the pool are often highlighted as sumptuous, providing a nice, quiet escape. Some found the pool very nice and an excellent facility for relaxation with a clean and big area to enjoy.
However, several guests have noted areas for improvement. The pool has been frequently closed, including during certain seasons with limited opening hours noted by multiple visitors. There are comments about the pool area appearing tired and somewhat neglected, suggesting it could use an upgrade and more care to match the standing of the hotel. Despite these criticisms, those who managed to use the pool found it to be a refreshing and enjoyable feature of their stay.
Parking
The parking situation at Parador de Cuenca has received mixed reviews from guests. On the positive side, parking was considered a plus by some with options to park in the park, on the street for free or just outside the hotel. The facility offers a secure private garage and a dedicated parking bay for €22 per night, which some found efficient and worth the cost. However, many guests noted the parking to be limited and challenging, particularly for larger vehicles with very few spaces available and often requiring pre-booking. The garage parking, while available, was frequently described as expensive. There were complaints about the availability and high cost with some guests even describing the price as a rip-off. Others found the necessity to reserve everything, including parking, to be cumbersome. Despite these issues, those who secured a spot appreciated the convenience of the garage and nearby parking areas.
4 Star
Parador de Cuenca is a remarkable blend of historical charm and modern comforts, set in a stunning location amongst forests and near cliffs. Housed in a classic and magnificent building, formerly an old convent, the hotel exudes a historical ambiance that enhances the overall experience. Guests frequently praise the comfort and spaciousness of the large king-size beds and rooms, emphasizing the cleanliness and overall outstanding facilities.
However, there are mixed opinions on whether the amenities fully meet the four-star standard. Some mention missing tea and coffee-making facilities, such as a water kettle and teabags, which are typically expected in a hotel of this rating. The dining area garners positive remarks for its beautiful view, although there are mentions of the pool area being unappealing and the dining facilities not meeting some expectations. Despite some outdated elements, the Parador de Cuenca offers a dense cultural experience that makes the area worth visiting repeatedly, embodying the essence of Spanish paradors in an undeniably beautiful setting.
Accessible
Parador de Cuenca offers a range of accessible amenities for guests with disabilities, including wheelchair-friendly rooms and access to rooms via elevators. The hotel is well located and considered more accessible compared to other hotels in Cuenca, although guests did encounter some challenges. Issues such as unclear directions for offloading luggage and parking, confusing signage and maintenance concerns in certain areas, such as the green spaces and pool area, were noted. Guests found the steep road leading to the hotel could also pose difficulties. Despite these setbacks, the hotel remains a viable option for disabled travelers visiting Cuenca.
Boutique-Style
Parador de Cuenca offers a perfect boutique style experience characterized by its charming and fantastic atmosphere. Guests repeatedly highlight the lovely, amazing view which adds to the overall appeal. The setting and design combine to create a great boutique hotel experience, delivering both elegance and comfort in this historic location.
FAQ
Yes, Parador de Cuenca has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Parador de Cuenca.
No, Parador de Cuenca doesn't allow dogs.
Yes, parking facilities are available at Parador de Cuenca.
