NH Ciudad de Cuenca
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsNH Ciudad de Cuenca receives highly favorable reviews for several aspects, making it a popular choice among travelers. Situated in a tranquil, modern part of Cuenca, the hotel offers easy and free parking options, which are especially convenient for those traveling by car. While it is not located in the historic center, the proximity to local cafes, restaurants, and shops enhances its appeal, and a bus stop nearby ensures convenient access to the old town.
Guests frequently commend the hotel for its exceptional breakfast experience, highlighting the extensive variety and quality of offerings. The buffet is praised for its fresh ingredients and well-maintained selection, including hot dishes and Spanish specialties, supported by attentive and friendly service from the staff.
The rooms are another area of acclaim, known for their spaciousness, cleanliness, and comfort. The large, comfortable beds and modern amenities contribute to a restful and enjoyable stay, as do the well-designed and attractive room interiors. The hotel staff consistently receive accolades for their exemplary service, with guests appreciating their warm and accommodating nature.
The cleanliness of NH Ciudad de Cuenca stands out, with spotless rooms and thorough hygiene protocols ensuring a safe and comfortable environment for guests. Furthermore, the hotel caters well to families and pet owners, offering spacious rooms, special amenities for children, and a pet-friendly policy that includes thoughtful touches for those traveling with furry companions.
While the WiFi and dinner services receive mixed reviews, with some noting limitations in connectivity and menu variety, these do not overshadow the overall positive guest experience. The hotel is particularly recommended for its comfort, high-quality breakfast, and excellent service, making it a strong choice for both leisure and business travelers seeking value for money.
Categories
Guests frequently commend the hotel for its exceptional breakfast experience, highlighting the extensive variety and quality of offerings. The buffet is praised for its fresh ingredients and well-maintained selection, including hot dishes and Spanish specialties, supported by attentive and friendly service from the staff.
The rooms are another area of acclaim, known for their spaciousness, cleanliness, and comfort. The large, comfortable beds and modern amenities contribute to a restful and enjoyable stay, as do the well-designed and attractive room interiors. The hotel staff consistently receive accolades for their exemplary service, with guests appreciating their warm and accommodating nature.
The cleanliness of NH Ciudad de Cuenca stands out, with spotless rooms and thorough hygiene protocols ensuring a safe and comfortable environment for guests. Furthermore, the hotel caters well to families and pet owners, offering spacious rooms, special amenities for children, and a pet-friendly policy that includes thoughtful touches for those traveling with furry companions.
While the WiFi and dinner services receive mixed reviews, with some noting limitations in connectivity and menu variety, these do not overshadow the overall positive guest experience. The hotel is particularly recommended for its comfort, high-quality breakfast, and excellent service, making it a strong choice for both leisure and business travelers seeking value for money.
Hotel near Golf Courses
Located in Cuenca, it provides access to golf courses in the Cuenca region such as Club de Golf La Vereda and Club de Golf Cuesta Blanca.
Family Friendly Hotel
This hotel is popular with guests booking family hotels in Cuenca. It is considered one of the best family-friendly hotels in Cuenca.
Hotel near Nightlife Spots
Located on Ronda de San José, this hotel is just minutes from the city center and provides convenient access to various nightlife options. Its central location makes it easy to explore the city's bars and clubs.
Business Hotel
This 4-star hotel has 6 well-equipped meeting rooms that can accommodate between 16 and 400 people. It also provides a gym, laundry services, and modern, air-conditioned rooms with free Wi-Fi.
Hotel with Parking
This hotel offers paid on-site self-parking for €15 per night, with wheelchair-accessible spaces and an electric car charging station. Free public parking is also available in the vicinity.
Accessible Hotel
This hotel offers comprehensive accessibility features including facilities for disabled guests, wheelchair access to common areas, and accessible rooms. It provides reserved parking for persons with reduced mobility, step-free access, and dedicated accessible toilets with grab bars and mobile shower seats. The hotel is equipped with a lift and offers information in Braille and tactile signs.
4-Star Hotel
This modern and stylish hotel is located in a quiet residential area and offers air-conditioned rooms with free WiFi. It features a fitness center and is within walking distance of the commercial center and the old part of the city.
Hotel Taking Steps Towards Sustainability
Dog Friendly Hotel
Hotel with Gym
Guest Reviews
The NH Ciudad de Cuenca is situated in a quiet, modern part of Cuenca, offering a convenient location for those traveling by car. Guests appreciate the easy and free parking options available around the hotel, making it particularly advantageous for drivers. The hotel is not centrally located, with the historic center approximately a 20 to 30-minute walk away. However, there is a convenient bus stop right outside the hotel that provides good connectivity to the old town and main attractions. While some visitors find the distance from the historic district slightly inconvenient, many enjoy the peaceful atmosphere and the accessibility of local services, including nearby cafes, restaurants, and shops. The setting allows visitors to enjoy a quiet residential area while still being within manageable walking distance to explore the charm of Cuenca.
NH Ciudad de Cuenca appears to consistently offer a breakfast experience that stands out for its quality and variety. Guests frequently praise the buffet, noting its completeness and the wide range of options available. Many commend the fresh ingredients and the delectable array of choices, including hot food, pastries, juices, fruits, yogurts, and made-to-order eggs, which keep the buffet well-maintained and regularly replenished. The breakfast is characterized as abundant, with Spanish specialties that provide a hearty start to the day.
The staff receives equally high marks for their attentiveness and friendliness, contributing to the positive atmosphere in the dining area. Names like Erika and María are occasionally mentioned, highlighting personalized and exceptional service. Despite these commendable aspects, some guests remark on the breakfast price, indicating it may be on the expensive side for what it includes. However, many guests assert that the quality and extensive variety justify the cost, making it one of the best breakfast experiences they've had.
Overall, the breakfast at NH Ciudad de Cuenca is described as splendid, tempting, and among the best, ensuring a delightful start to the day with an impressive blend of taste, quality, and service.
The dining experience at NH Ciudad de Cuenca has garnered mixed reviews. Guests appreciated the possibility of having dinner at a reasonable price and praised some dishes for being well-prepared. Additionally, the restaurant service often received commendations for its excellent staff, including both waitresses and cooks. There was also mention of one night where everything served was delicious, highlighting moments of satisfaction experienced by some diners.
However, several visitors felt disappointed with the dinner offerings, pointing out that the menu was somewhat limited and likening the restaurant atmosphere to a cafeteria rather than a full-fledged dining venue. The quality of the food received mixed opinions, with some finding it just okay and others describing it as nothing more. Some guests narrated instances where the organization was lacking, with insufficient staff leading to cold food served sporadically.
Occasional disruptions, like the unavailability of restaurant facilities due to local holidays, contributed to less than favorable impressions. Despite some accounts of fantastic meals and lovely bar dining experiences, recommendations to avoid evening meals at the restaurant were noted. Overall, the dinner experience fluctuated between delightful and disappointing, reflecting an array of opinions and experiences.
NH Ciudad de Cuenca hotel receives high praise from its guests, mainly for the spaciousness, cleanliness, and comfort of its rooms. Visitors frequently highlight the large and comfortable beds found throughout, as well as the ample space available, making the rooms more inviting and restful. The bathrooms are notably spacious, with modern furnishings and walk-in showers enhancing the sense of comfort. Attention to detail is abundant, with rooms often equipped with various amenities such as coffee makers, and some with impressive views. The design of the rooms is both attractive and functional, contributing to the serene atmosphere that permeates the hotel environment. Excellent service from the hotel staff further enhances the experience, leaving guests feeling well-cared for in addition to enjoying good value for money. Despite a few occasional complaints about amenities, NH Ciudad de Cuenca generally provides a comfortable and pleasing stay for its visitors.
The beds at NH Ciudad de Cuenca receive consistent praise for their exceptional comfort, contributing to an overall pleasant stay. Many guests describe the beds as large and super comfortable, with some highlighting the excellent quality of both mattresses and pillows. Rooms are noted to be spacious and clean, enhancing the restful atmosphere further with thoughtfully designed lighting and cozy amenities. Although a rare few found the beds too firm or the mattress slightly lacking, the overwhelming sentiment is of satisfaction with the sleep quality provided. Guests frequently mention feeling enveloped by the comfort of the beds, leading to a rejuvenating rest, complemented by attentive and friendly staff.
NH Ciudad de Cuenca impresses guests with its impeccable standards of cleanliness and comfort. The hotel consistently garners praise for being exceptionally clean, with numerous reviews highlighting spotless rooms and well-maintained facilities. The spacious, modern rooms are appreciated for their comfort and the attention to cleanliness, from the bedding to the bathrooms. The hotel staff receive commendations for their professionalism and friendliness, enhancing the overall guest experience. Visitors also note the hotel's effective hygiene protocols, especially concerning Covid-19 measures, ensuring a safe and relaxing stay. Coupled with its convenient location and comfortable amenities, the hotel promises a tranquil and pleasant environment, making it a favorite for repeat visits.
The NH Ciudad de Cuenca hotel consistently receives commendation for its outstanding staff. Guests frequently highlight the warm, friendly, and accommodating nature of the personnel, who are always ready to assist and go above and beyond to ensure a pleasant stay. Notable mentions include the reception staff and breakfast servers, who deliver exceptional service with professionalism and kindness. Many visitors also appreciate the personalized attention they receive, describing the interactions as attentive and genuinely welcoming. The overall atmosphere is enhanced by the staff's eagerness to assist, whether providing local tips, making arrangements, or simply ensuring a comfortable experience. This high level of service, paired with the staff's courteous demeanor, makes NH Ciudad de Cuenca a favored choice for a delightful and memorable stay.
NH Ciudad de Cuenca offers a WiFi experience that garners mixed reviews from its guests. Many visitors report a perfectly functioning and strong connection, often describing it as good or even solid. Complimentary WiFi is available, so accessing the basics is straightforward. However, some guests highlight that the standard connection can be slow, inconsistent, and may not support activities like video conferences or serious work due to limited speeds and coverage issues. The option to upgrade to better internet comes at an additional cost, which could be a consideration for those requiring more robust connectivity. Despite the varying opinions on WiFi, the hotel is appreciated for its high-quality breakfast buffet and cleanliness, and it is conveniently located about a 20-minute walk from Cuenca's main attraction, the hanging houses.
The NH Ciudad de Cuenca offers a highly convenient parking experience for those visiting the area. Finding a parking space is notably easy, with plenty of free slots available near and in the vicinity of the hotel. Visitors can enjoy effortless street parking right at the hotel door without any hassle or costs, while the large on-site parking options further enhance accessibility. For those seeking secure and covered parking, the hotel also provides an underground garage at a reasonable price. The garage offers spacious spots, including charging facilities for electric vehicles, ensuring a broad range of parking solutions for all guests. Though located about twenty minutes from the old town, easy parking and good access to the city center make this location a practical choice for travelers focusing on stress-free vehicle management.
NH Ciudad de Cuenca proves to be a family-friendly destination, offering a comfortable experience for those traveling with children and pets. Families can enjoy the convenience of spacious rooms capable of accommodating both adults and kids, even when young children prefer not to sleep in separate rooms. The hotel thoughtfully provides amenities such as cribs adorned with special details, ensuring babies have everything they need during their stay.
For larger families, the availability of adjoining and connected rooms enhances the comfort level, making it easier for everyone to stay together. Pet owners will appreciate the hotel's pet-friendly policy, accommodating dogs under 25 kg with considerate touches like prepared beds and bowls, and a welcoming atmosphere fostered by the nearby park suitable for pets.
Overall, NH Ciudad de Cuenca delivers a seamless experience for families and pet owners, coupling convenience with thoughtful amenities that cater to the needs of all, even those traveling with pets or babies.
NH Ciudad de Cuenca receives mixed reviews regarding its four-star rating, with some guests feeling it aligns more with three-star standards. However, the hotel earns high marks for offering excellent value for money, especially highlighting its comfortable rooms, spacious bathrooms, and modern amenities. The location is favorable, being close to a bus stop with easy access to the charming city center of Cuenca, despite not being situated centrally. Guests appreciate the exceptional service and staff attention, finding the breakfast and luggage storage facilities to be particularly noteworthy.
Critiques include the perception of overpriced breakfast and an inconsistency in housekeeping quality, as in one instance, stained sheets were reported. Additionally, some visitors found the hotel's facilities lacking when compared to other four-star establishments, particularly noting hard mattresses and stuffy corridors. Despite these drawbacks, many travelers recommend the hotel for its affordability and its ability to meet expected standards for a comfortable stay.
NH Ciudad de Cuenca is frequently praised by business travelers for its excellent value and comfortable accommodations. Situated in the new town, the hotel serves as a convenient base in the business district, appealing to those on work-related trips. Guests frequently commend the professional and friendly staff, contributing to a positive and efficient stay. The hotel is described as a typical business hotel, offering amenities tailored for professionals. However, while the food quality is noted positively, the hotel's WiFi poses challenges for those requiring reliable internet for serious work or video conferencing. Overall, NH Ciudad de Cuenca stands out as a viable option for business travelers visiting Cuenca, offering comfort and professionalism at a reasonable price.
The NH Ciudad de Cuenca has established itself as a welcoming haven for pet owners, offering a range of amenities and services that cater to travelers with furry companions. The hotel graciously allows dogs in the rooms, a feature that many guests appreciate, making it a delightful option for those embarking on pet-inclusive travels. Upon arrival, guests often find thoughtful touches such as pet beds and bowls already provided, enhancing the comfort of their stay. Despite an additional charge for pets, which varies based on the size and number, the inclusion of these amenities is seen as a wonderful gesture that contributes positively to the overall experience.
Moreover, the hotel's acceptance of large pets stands out, offering flexibility that isn't always common in chain hotels. While pets are primarily restricted to guest rooms and cannot accompany owners to dining areas, the convenience of nearby parking and the pet-friendly environment surrounding the hotel adds to the appeal. The park across from the hotel provides an excellent space for dogs, making outdoor excursions easily accessible. Though minor issues such as stock availability might impact the provision of pet amenities occasionally, the NH Ciudad de Cuenca remains a solid choice for travelers who prioritize pet-friendliness in their accommodation.
Location Show Map
Location
Breakfast
The staff receives equally high marks for their attentiveness and friendliness, contributing to the positive atmosphere in the dining area. Names like Erika and María are occasionally mentioned, highlighting personalized and exceptional service. Despite these commendable aspects, some guests remark on the breakfast price, indicating it may be on the expensive side for what it includes. However, many guests assert that the quality and extensive variety justify the cost, making it one of the best breakfast experiences they've had.
Overall, the breakfast at NH Ciudad de Cuenca is described as splendid, tempting, and among the best, ensuring a delightful start to the day with an impressive blend of taste, quality, and service.
Dinner
However, several visitors felt disappointed with the dinner offerings, pointing out that the menu was somewhat limited and likening the restaurant atmosphere to a cafeteria rather than a full-fledged dining venue. The quality of the food received mixed opinions, with some finding it just okay and others describing it as nothing more. Some guests narrated instances where the organization was lacking, with insufficient staff leading to cold food served sporadically.
Occasional disruptions, like the unavailability of restaurant facilities due to local holidays, contributed to less than favorable impressions. Despite some accounts of fantastic meals and lovely bar dining experiences, recommendations to avoid evening meals at the restaurant were noted. Overall, the dinner experience fluctuated between delightful and disappointing, reflecting an array of opinions and experiences.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Parking
Family
For larger families, the availability of adjoining and connected rooms enhances the comfort level, making it easier for everyone to stay together. Pet owners will appreciate the hotel's pet-friendly policy, accommodating dogs under 25 kg with considerate touches like prepared beds and bowls, and a welcoming atmosphere fostered by the nearby park suitable for pets.
Overall, NH Ciudad de Cuenca delivers a seamless experience for families and pet owners, coupling convenience with thoughtful amenities that cater to the needs of all, even those traveling with pets or babies.
4 Star
Critiques include the perception of overpriced breakfast and an inconsistency in housekeeping quality, as in one instance, stained sheets were reported. Additionally, some visitors found the hotel's facilities lacking when compared to other four-star establishments, particularly noting hard mattresses and stuffy corridors. Despite these drawbacks, many travelers recommend the hotel for its affordability and its ability to meet expected standards for a comfortable stay.
Business
Dog Friendly
Moreover, the hotel's acceptance of large pets stands out, offering flexibility that isn't always common in chain hotels. While pets are primarily restricted to guest rooms and cannot accompany owners to dining areas, the convenience of nearby parking and the pet-friendly environment surrounding the hotel adds to the appeal. The park across from the hotel provides an excellent space for dogs, making outdoor excursions easily accessible. Though minor issues such as stock availability might impact the provision of pet amenities occasionally, the NH Ciudad de Cuenca remains a solid choice for travelers who prioritize pet-friendliness in their accommodation.
No, NH Ciudad de Cuenca doesn't have any pool.
No, a spa isn't available at NH Ciudad de Cuenca.
Yes, NH Ciudad de Cuenca welcomes dogs.
Yes, parking facilities are available at NH Ciudad de Cuenca.
Yes, NH Ciudad de Cuenca has a gym.
Location Show Map
More Options
