Suites Las Plazas offers an exceptional lodging experience in Cuernavaca with its unbeatable location, making it an ideal choice for travelers eager to explore the city. Nestled right on the main square, the hotel provides spectacular views and easy access to numerous tourist attractions, restaurants, shops and amenities. Despite a lively atmosphere that can lead to some nighttime noise, guests consistently praise the convenience and centrality of the setting.
The rooms at Suites Las Plazas stand out for their spaciousness, cleanliness and practicality. Many guests highlight the large, well-lit accommodations with ample closet space, comfortable beds and numerous outlets by the beds. Balconies and terraces add to the charm, offering picturesque views of downtown Cuernavaca. Daily cleaning services and fresh towels ensure a consistently tidy environment, further enhanced by the hosts' friendliness and attentiveness. However, minor critiques include occasional initial cleanliness issues and limited room service for snacks.
Exceptional cleanliness is a hallmark of Suites Las Plazas with guests repeatedly describing the suites as super clean and well-maintained. The combination of a clean, comfortable environment and strategic location amplifies the hotel's appeal. While there are minor concerns such as the absence of shampoo and sporadic bathroom sanitation issues, the overall impression remains highly positive.
The hotel's staff delivers outstanding service, frequently earning commendations for their friendliness, professionalism and attentiveness. Individuals like Mr. Martin and security personnel like Samuel are often highlighted for their excellent customer service. Despite some challenges with reception availability after 8 pm, the constant presence and support from the staff contribute to a pleasant stay.
Free wifi at Suites Las Plazas is generally reliable and strong, although some guests report intermittent connections and occasional slow speeds. Nonetheless, the wifi is satisfactory for most general uses and the inclusion of free 24-hour parking adds to the hotel's convenience.
Opinions about the beds vary with many guests finding them very comfortable and conducive to a restful sleep. However, some reviews point to the need for renovation, as certain beds are described as old with noticeable springs pressing against the body. Despite these issues, the combination of comfortable beds and pillows is often appreciated.
In summary, Suites Las Plazas offers a clean, comfortable and centrally located accommodation with exceptional service, making it a standout choice for travelers exploring Cuernavaca.
Categories
Free Wi-Fi
AI-generatedGiven its classification as an aparthotel, it is reasonable to expect complimentary Wi-Fi access for visitors.
Parking
Small
4 Star
Room Types
Twin Room with BalconyThe spacious twin room provides a private entrance, a dressing room, a terrace with city views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Double or Twin Room with BalconyThe spacious twin/double room offers a private entrance, a dressing room, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Apartment with BalconyFeaturing a private entrance, this apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. Boasting a terrace with city views, this apartment also provides a dressing room and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with BalconyFeaturing a private entrance, this apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. Boasting a terrace with city views, this apartment also provides a dressing room and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with BalconyBoasting a private entrance, this apartment also comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Featuring a terrace with city views, this apartment also features a dressing room and a flat-screen TV with cable channels. The unit has 2 beds.
Apartment with BalconyFeaturing a private entrance, this apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Boasting a terrace with city views, this apartment also offers a dressing room and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with BalconyBoasting a private entrance, this apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a shower. Featuring a terrace with city views, this apartment also features a dressing room and a flat-screen TV with cable channels. The unit has 2 beds.
Apartment with BalconyFeaturing a private entrance, this apartment also is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower. Boasting a terrace with city views, this apartment also offers a dressing room and a flat-screen TV with cable channels. The unit offers 2 beds.
Apartment with BalconyFeaturing a private entrance, this apartment also comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. Boasting a terrace with city views, this apartment also provides a dressing room and a flat-screen TV with cable channels. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Review Summaries
Summarized by AI
Location
Suites Las Plazas boasts an unbeatable location in the heart of Cuernavaca, making it an ideal choice for travelers looking to explore the city. Nestled right on the main square, the hotel offers spectacular views, including the Palace of Cortes, which can be admired from the terrace. Guests have repeatedly highlighted the convenience of this central setting with all tourist attractions, restaurants, shops and other amenities just a stone's throw away.
The spacious and clean rooms add to the comfort, while the friendly staff delivers exceptional service, ensuring a pleasant stay. The hotel is also praised for its cleanliness and easy access to the main parts of the city. Located within a mall, it offers additional benefits such as nearby stores, services and dining options. While the lively atmosphere of the city center can lead to some nighttime noise, guests agree that the prime location more than makes up for it. Overall, Suites Las Plazas provides a perfect base for both rest and adventure in Cuernavaca.
Rooms
Suites Las Plazas boasts rooms that consistently impress with their spaciousness and cleanliness. Guests frequently highlight the size of the rooms, noting their large, illuminated and well-kept conditions. Many reviews emphasize the excellent location, providing stunning views, particularly of downtown Cuernavaca and convenient access to the main square. The accommodations are also praised for their practicality, featuring numerous outlets by the bed, ample closet space and comfortable beds. The presence of balconies and terraces adds to the charm, allowing guests to enjoy the picturesque surroundings.
Cleanliness is a recurring positive aspect with rooms being maintained daily and fresh towels provided as needed. The hosts' promptness and friendliness contribute to the overall pleasant experience. The spaciousness of the suites is often described as ideal for travelers, made even better by the beautiful views and strategic location. While most reviews affirm a seamless stay, a few critiques point out occasional cleanliness issues at check-in and minor inconveniences regarding room service for snacks.
Overall, Suites Las Plazas offers an ample, clean and well-located space that garners high recommendations from guests seeking a comfortable and visually delightful stay in Cuernavaca.
Beds
Guests have varying opinions about the beds at Suites Las Plazas. Many have praised the beds as very comfortable and even described them as delicious, highlighting the comfort as a positive aspect of their stay. Guests have also found the combination of comfortable beds and pillows to be noteworthy. However, a significant number of reviews indicate that some beds are old with guests often mentioning they can feel the tired springs pressing against their bodies, making for an uncomfortable sleep experience. Some guests found that the overly firm and worn-out mattresses detracted from their comfort. Additionally, issues such as the intrusion of hallway light illuminating the beds have impacted the ability to sleep for certain visitors. The consensus suggests that while many beds currently offer a satisfying level of comfort, others are in dire need of renovation to improve guest satisfaction.
Cleanliness
Suites Las Plazas consistently impresses guests with its exceptional cleanliness. Descriptions such as super clean, very clean and clean suites repeatedly highlight the high standards maintained throughout the hotel. Guests often mention that their rooms are spacious and clean with some remarking on how the room size meets their expectations. Additionally, daily cleaning services ensure fresh towels and tidy living spaces.
The notable combination of a clean, comfortable environment and an excellent location adds to the overall appeal. Many reviews also appreciate the attention to detail and the pleasant atmosphere provided by the hotel. However, there were occasional mentions of specific issues, such as the lack of shampoo in the bathrooms and a few instances where bathroom sanitation could be improved.
Despite these minor setbacks, the overall consensus remains highly positive regarding the cleanliness and comfort offered by Suites Las Plazas.
Staff
Suites Las Plazas receives high praise for its exceptional service and attentive staff. Guests consistently commend the friendliness and professionalism of the team, highlighting individuals like Mr. Martin for their excellent customer service and attentiveness. The hotel staff, including security personnel like Samuel, are noted for their helpfulness and politeness, ensuring that guests feel well cared for throughout their stay. Despite some challenges with reception availability after 8 pm, guests appreciate the constant presence and assistance provided by the staff, from the clean rooms to the overall pleasant demeanor displayed by everyone they encounter. The dedication to excellent attention and friendly treatment makes Suites Las Plazas a standout choice for travelers.
Wi-Fi
Guests at Suites Las Plazas have generally positive experiences with the hotel's wifi. The Internet is often described as good, excellent and strong, providing great connectivity within the rooms. Many found the wifi reliable and stable, which contributes to a comfortable stay. However, there are some mentions of intermittent connections and occasional slow speeds, which could hamper activities like video conferencing. Overall, the wifi at Suites Las Plazas is satisfactory for general use and the inclusion of free 24-hour parking adds another layer of convenience for the guests.
FAQ
No, Suites Las Plazas doesn't have any pool.
No, a spa isn't available at Suites Las Plazas.
No, Suites Las Plazas doesn't allow dogs.
Yes, parking facilities are available at Suites Las Plazas.
