Chalet Motel

Custer 43.76870500, -103.59338600 , 933 Mount Rushmore Road (Show on Map)
8.6
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsChalet Motel in Custer garners acclaim for its prime location, making it an ideal starting point for exploring attractions like Custer State Park, Black Hills and Mt. Rushmore. Nestled on the town's edge, it offers convenient access to grocery stores, bars, restaurants and the main streets of Custer, all within walking distance. The peaceful yet central location, combined with its cleanliness and pet-friendly atmosphere, makes Chalet Motel a favorite among travelers, whether for short stays or extended visits.

The breakfast experience at Chalet Motel is generally well-received for its convenience and thoughtful service. Pre-packaged items like yogurt, fruit, muffins, granola bars and juice, provided the evening before, offer a quick and adequate start to the day. Guests appreciate the higher-quality options, such as fresh fruit and premium yogurt and the overall simplicity suits those on the move. While some guests find the selection repetitive, the convenient grab-and-go style is praised, especially for short stays.

Chalet Motel offers charming, retro-style cottages that resonate with the warmth of old-time motels. Known for their cleanliness and comfort, the rooms, although small, are well-maintained and well-equipped. The tiny bathrooms are compensated for by the cozy atmosphere and comfortable beds, making for an inviting retreat. The friendly, accommodating staff enhances the overall experience, ensuring a delightful stay.

The motel is noted for its high standards of cleanliness with guests frequently mentioning the immaculate condition of both the interior and exterior. Complemented by comfortable furnishings, the clean, homey rooms contribute to a welcoming ambiance. The diligent staff, coupled with the motel's age-defying cleanliness, makes Chalet Motel a pleasant place to stay.

Exceptional staff service is a hallmark of Chalet Motel. Guests consistently praise the friendly and attentive nature of the team, including Michelle and Daniella, whose warmth and helpfulness leave a lasting impression. The proactive owners and knowledgeable front desk personnel ensure all guest needs are met with a smile, enhancing the overall pleasant experience.

Convenient parking is another plus with guests appreciating the ability to park directly outside their rooms, simplifying the process of unloading luggage. Designated parking spaces add to the privacy and ease and assistance from the helpful staff further aids in managing the sometimes tight spaces.

The comfort of the beds at Chalet Motel receives high praise with many guests describing them as exceptionally comfortable and conducive to a restful night's sleep. Positive feedback on the bedding and mattresses underscores the motel's commitment to guest comfort, despite a few mentions of variability in bed firmness.

In summary, Chalet Motel in Custer stands out for its excellent location, charming cottages, cleanliness, friendly staff, convenient parking and comfortable beds, making it a preferred choice for travelers exploring the region.
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Dog Friendly Motel
Chalet Motel welcomes pets up to 30 lbs without any additional fee. This makes it a convenient and affordable option for guests traveling with smaller pets.

Motel with Parking
The Chalet Motel provides a convenient and complimentary on-site car parking facility. Its spacious car park offers easy access to vehicles throughout the stay, ensuring safety and security for guests' cars.

Small Motel

Room Types
Deluxe Double Room Featuring free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a dining area as well as garden views. The unit has 1 bed.

Queen Room with Two Queen Beds Providing free toiletries, this quadruple room includes a private bathroom with a shower and a hairdryer. The air-conditioned quadruple room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a dining area as well as garden views. The unit offers 2 beds.

Standard Queen Room with Two Queen Beds Offering free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a tiled floor as well as garden views. The unit offers 2 beds.

Apartment Featuring a private entrance, this air-conditioned apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator and kitchenware. The apartment offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a dining area as well as garden views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
The Chalet Motel in Custer garners praise for its prime location, offering a perfect base for exploring the area's attractions. Situated on the edge of town, guests appreciate being within walking distance of grocery stores, bars, restaurants and the main streets of Custer. This central yet quiet location makes it convenient for excursions to nearby highlights such as Custer State Park, Black Hills and Mt. Rushmore.

Visitors find the motel ideal for both short drives to major attractions and relaxing walks with their pets, thanks to the charming surroundings and proximity to downtown Custer. The motel is noted for its cleanliness and pet-friendly atmosphere and the staff receives high marks for their exceptional service and accommodating nature.

The combination of a convenient, central location with a peaceful environment makes the Chalet Motel a favorite among travelers in the region, providing a delightful stay whether for a brief visit or an extended exploration of the area’s rich offerings.

Breakfast
The breakfast experience at Chalet Motel receives mixed reviews with many guests appreciating the thoughtful and convenient service. Breakfast items are typically distributed the evening before, allowing for a grab-and-go start to the day. These offerings generally include yogurt, fruit, muffins, granola bars and juice, creating a decent and quick option for travelers on the move. Several reviews noted the pleasant touch of having breakfast items placed in the room upon arrival, making mornings more seamless.

The selection is described as better than most continental breakfasts with fresh fruit and premium yogurt being highlights. The quality of the coffee also stands out positively. Despite the simplicity of the meal, many guests found it adequate to get their day started. Additionally, some reviews compliment the good quality of the items provided and the nice variety available.

However, there are a few criticisms regarding the limited variety and repetitive nature of the offerings over multiple days. Some guests found the breakfast just "plain" or "so-so," with an emphasis on its basic nature. Nonetheless, the convenience and quality of the provided products were recurrently praised, making the breakfast generally acceptable for a short stay or busy mornings.

Rooms
The Chalet Motel offers an endearing experience with its adorable little cottages, exuding a charming, retro ambiance reminiscent of old-time motels. Guests repeatedly highlight the comfort and cleanliness of the rooms, which, though often described as small, are exceptionally maintained and well-equipped with good amenities. The beds are frequently noted for their comfort, making the cozy cabins an ideal stop during a trip. While the bathrooms are notably tiny, the overall neatness and charm of the units compensate for the limited space. The friendly and accommodating staff further enhance the welcoming atmosphere. For those simply needing a comfortable and immaculate space to rest for the night, the Chalet Motel’s quaint cabins provide a perfect retreat.

Beds
At Chalet Motel, guests frequently rave about the comfort of the beds with many describing them as unbelievably comfortable. Numerous reviews highlight that the beds were the most comfortable encountered during their travels, often noting that they provide a restful night's sleep. The bedding also receives positive feedback for its comfort. Despite a few guests finding some beds either too soft or a bit tough to sleep on due to being old, the overall consensus is overwhelmingly positive, emphasizing the exceptional comfort of the beds and mattresses, especially the newer ones in certain rooms.

Cleanliness
Nestled in a great location, Chalet Motel impresses guests with its high standards of cleanliness and comfort. Visitors frequently describe the rooms as very clean, comfortable and well maintained, emphasizing both the property's quaint charm and immaculate condition. Complemented by cozy, well-equipped facilities, the motel's clean and neatly furnished rooms provide a homey atmosphere. Despite its age, the establishment remains impeccably clean inside and out. The friendly and attentive staff only add to the positive experience, making the motel a welcoming retreat close to town. Overall, Chalet Motel stands out for its exceptional cleanliness, comfortable beds and inviting ambiance.

Staff
Nestled in a picturesque and quiet location, Chalet Motel stands out not just for its serene environs but also for its exceptional staff. Across the board, reviews highlight the super friendly and attentive nature of the team. Michelle, Daniella and the entire staff frequently receive praise for their kindness and helpfulness. Guests feel incredibly welcomed, thanks to their warm and accommodating service.

The owners also garner commendation for their active attention to both the property and the guests' needs, always ready to assist with a smile. Front desk personnel, including a particularly noted clerk, ensure that every query is answered with expertise and amiability. Such consistent and outstanding service has left a lasting impression on visitors, making their stay at Chalet Motel delightful and memorable.

Parking
Chalet Motel offers convenient parking options that guests have appreciated for their ease and accessibility. Many reviews highlight the advantage of being able to park right outside the door, making it easier to unload luggage directly into the rooms. The parking is often described as easy, individual, private and designated for each accommodation, adding to the convenience. Despite some mentions of tight spaces, guests found the arrangements manageable, often with help from the friendly and available staff who assist with parking logistics. Overall, the motel provides a practical and guest-friendly parking experience.


No, Chalet Motel doesn't have any pool.

No, a spa isn't available at Chalet Motel.

Yes, Chalet Motel welcomes dogs.

Yes, parking facilities are available at Chalet Motel.

No, Chalet Motel doesn't have a gym.

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