Cyberjaya2.91870200,
101.63645400,
Tamarind Suite Persiaran Sepang, 63000 Cyberjaya, Selangor, Cyberjaya(Show on Map)
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1 room2 guests1 room, 2 guests
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Summary of reviewsTamarind Suite by DreamScape is strategically located in the center of Cyberjaya, offering guests convenient access to a range of amenities such as shops, restaurants, and cafes. Its proximity to Tamarind Square further enriches the dining and shopping experience, making it an ideal location for travelers. Ample free parking facilities enhance the convenience, especially for short-term visitors and those in transit, ensuring a seamless stay.
While Tamarind Suite boasts a prime location and comfortable beds that receive positive mentions, it faces significant challenges with cleanliness and staff service. Cleanliness issues, particularly in the bathrooms and toilets, are frequently reported, with guests citing concerns such as mold, cockroaches, cobwebs, and persistent odors. These issues suggest inadequate maintenance and hygiene standards.
In terms of service, the staff at Tamarind Suite share mixed reviews. Many guests express dissatisfaction with the customer service, describing it as unhelpful and inattentive. Communication difficulties, reports of overcharging, and logistical oversights such as improper parking registration further contribute to the negative perception of the staff.
Overall, while the location and comfortable accommodations are clear advantages, addressing the cleanliness and service challenges may significantly improve the guest experience at Tamarind Suite by DreamScape. Show more
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Categories
Apartment with Swimming Pool
Outdoor Pool
Apartment with Parking
Cheap Apartment
3-Star Apartment
Apartment with Outdoor Pool
Room Types
Guest Reviews
Location
Tamarind Suite by DreamScape is situated in a highly strategic area, offering travelers convenient access to various amenities and transit options. Nestled in the center of Cyberjaya, the location provides easy access to shops, restaurants, and numerous cafes, making it exceptionally convenient for dining and leisure activities. Tamarind Square, nearby, serves as a hub for food and shopping, enhancing the already superb location. Guests benefit from ample and free parking, which adds further ease to their visits. The hotel's setting is particularly suitable for those in transit, ensuring a seamless stay for short-term travelers. Overall, Tamarind Suite is well-positioned to meet the needs of its guests, coupling a prime location with good facilities.
Cleanliness
Tamarind Suite by DreamScape presents a mix of experiences when it comes to cleanliness, although the positive aspects are overshadowed by a number of concerns highlighted by guests. The property's location seems to garner appreciation from visitors, offering a convenient base for exploring the area. Moreover, the beds receive favorable mentions for being comfortable and clean, indicating a commendable effort in certain aspects of room preparation.
However, numerous reviews spotlight significant issues with cleanliness, particularly in the bathrooms and toilets. Guests have reported dirty and smelly conditions, with instances of mold, cockroaches, and cobwebs, reflecting inadequate maintenance in these areas. Complaints about oily and slippery bathroom floors, strong detergent smells on pillows, and unclean sinks further illustrate the challenges in maintaining hygiene standards. Some reviewers also highlight problems with persistent toilet odors and malfunctioning flush systems, emphasizing the need for thorough cleaning and improved facilities management.
Overall, while Tamarind Suite by DreamScape benefits from a good location and comfortable beds, it faces considerable challenges in ensuring consistent cleanliness and functionality, especially in its bathrooms and toilets. Addressing these issues could greatly enhance guest satisfaction and elevate the overall experience at the property.
Staff
The reviews for Tamarind Suite by DreamScape highlight several concerns regarding the hotel's staff. Visitors frequently describe the customer service as lacking, with complaints about the staff being unhelpful, inattentive, and sometimes rude. Communication issues are noted, with guests mentioning that they were often left uninformed and only received necessary details upon inquiry. Reports of overcharging and slow response times from the staff add to the dissatisfaction. Additionally, logistical oversights such as improper registration of car plates and parking troubles are recurring themes. These aspects contribute to an overall impression that the service does not match the price expectation for the suite.
Yes, Tamarind Suite by DreamScape has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Tamarind Suite by DreamScape.
No, Tamarind Suite by DreamScape doesn't allow dogs.
Yes, parking facilities are available at Tamarind Suite by DreamScape.
No, Tamarind Suite by DreamScape doesn't have a gym.