Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
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Summary of reviewsThe Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, is a great choice for those visiting Dallas for leisure or business due to its convenient location, clean rooms and friendly staff. Guests appreciate the hotel's proximity to popular tourist spots and amenities such as restaurants and shopping. The breakfast at the hotel is impressive, offering a wide range of options, although some guests felt it was not worth the additional cost. The guest rooms are generally comfortable and clean with some offering great city views from the balconies. While some guests had issues with outdated decor and thin walls, most agreed that the rooms were functional and comfortable. The staff at the hotel received high praise from guests for their helpfulness and friendliness. The rooftop pool on the 9th floor offers stunning views of the city skyline, although some guests had issues with the cleanliness and maintenance of the pool area. The hotel offers free breakfast and parking, although some guests felt the parking lot was expensive and dirty. Overall, the Crowne Plaza Hotel Dallas Downtown is a great choice for those looking for a convenient and affordable stay in the heart of downtown Dallas.
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Heated Pool Rooftop Pool Outdoor Pool
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About Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
Guest Reviews
The Crowne Plaza Hotel Dallas Downtown is a conveniently located hotel, according to many guests. Its proximity to popular tourist spots such as the JFK site, Trinity Trail park and the American Airlines Center makes it a great spot to explore Dallas. The hotel is also conveniently located near the DART train system, making it easy to get around the city. Guests love the centralized location and its easy access to amenities such as restaurants and shopping. Some guests did mention that the area is not the best and there are homeless people around, but others felt secure as the hotel was a secure property. Overall, the hotel is ideal for those visiting Dallas for leisure or business thanks to its good location, clean rooms and friendly staff.
According to guest reviews, the breakfast at Crowne Plaza Hotel Dallas Downtown is quite impressive. It offers a wide range of options such as coffee, pastries, eggs, cereals, fruits, hash browns, sausage, bacon, pancakes and waffles (among other things). Guests who enjoyed the breakfast mentioned it was delicious and great. Some guests noted that breakfast was included in the price of the stay, which was a nice perk. However, others mentioned that breakfast was not complimentary and was priced at around $15- not worth it, according to a few reviewers. On the other hand, some guests complained about the breakfast being disappointing and bland, but others appreciated the bacon and overall taste. One guest did mention that the fresh fruit selection was lacking and there was no yogurt available. Overall, the breakfast at Crowne Plaza Hotel Dallas Downtown seems to be a good option for guests but may not be worth the additional cost for all.
The guest rooms in Crowne Plaza Hotel Dallas Downtown are generally comfortable and clean with some offering great city views from the balconies. The beds are comfortable and the rooms are spacious. While some guests experienced issues such as outdated decor, thin walls and malfunctioning locks, most agreed that the rooms were clean and functional with some nice deco. Some guests reported small bugs and cleanliness issues in the bathroom, while others found the water pressure to be low or the room to be too warm. Overall, guests were mostly satisfied with the cleanliness and comfort of their rooms, although some did encounter some issues.
Guests of the Crowne Plaza Hotel Dallas Downtown rave about the comfortable beds and crispy linens. The rooms are also well-decorated and cozy. Some guests did have issues with uncomfortable pillows or crooked bed installations, but overall the beds are described as being very comfortable, even if some felt like rocks. While some felt the price was high for the small room size, others praised the hotel for its clean rooms with comfortable beds. Overall, guests agree that the beds at this hotel are very comfortable.
Guests who recently stayed at the Crowne Plaza Hotel Dallas Downtown, an IHG Hotel, had mixed opinions about the cleanliness of the property. While some guests found the rooms to be clean and functional, others reported dirty rooms and infestations of bugs. Some guests complained about the dated appearance of the hotel with old, tired-looking décor and dirty hallways. Common areas, such as the parking lot and exterior, were also described as dirty. However, some guests did report clean rooms, comfortable beds and functional facilities. It is important to note that some guests reported serious hygiene issues, including mould in the ventilation system, cockroaches and insect bites in the bed.
The staff at the Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has received high praise from guests. Many guests noted the helpfulness and friendliness of the staff, mentioning front desk staff, housekeeping personnel and even a male cleaner who went out of his way to assist a guest. Despite a few negative experiences with certain staff members, most guests found the customer service to be excellent and efficient. Some guests even mentioned specific staff members by name, highlighting their exceptional service. Overall, the staff's attentiveness and kindness made for a pleasant and enjoyable stay at the hotel.
Guests reported mixed experiences with the wifi at Crowne Plaza Hotel Dallas Downtown. While some mentioned unreliable connections and low bandwidth, others didn't have any issues with the wifi. A few guests mentioned that their keys malfunctioned and had trouble getting invoices. Nevertheless, those who didn't encounter problems enjoyed the convenience of having free wifi available for their smartphones and tablets. While the internet is important for business travelers, some guests did express frustration about the unstable wifi, as they rely heavily on it for work. Overall, while there were a few complaints about the wifi at the Crowne Plaza Hotel Dallas Downtown, it didn't seem to be a widespread issue.
The Crowne Plaza Hotel Dallas Downtown offers a rooftop pool on the 9th floor with stunning views of the city skyline. Despite some negative feedback about the cleanliness and maintenance of the pool area, guests were generally happy with the experience. Some noted that the pool was unfortunately closed during their stay or that there were no sun loungers available, but others enjoyed the towels provided and the nice atmosphere of the pool. While a few reviews mentioned issues like algae in the water and worn out patio chairs, most guests seemed to have a great time soaking up the Texas sun in this unique pool setting.
Guests at the Crowne Plaza Hotel Dallas Downtown can enjoy the added bonus of free breakfast and parking. While some reviewers had trouble finding parking during check-in, the hotel does offer on-site parking for a nominal fee. However, some guests felt that the parking lot was expensive, dirty and desolate at night and some even experienced difficulty maneuvering larger vehicles in the narrow, awkward car park. Some reviewers cautioned that the parking garage seemed scary and warned of high crime rates, though others found parking easy and stress-free. While some guests were disappointed by the outdated rooms and high costs of both the accommodations and parking, others received free overnight parking and helpful assistance from the front desk staff.
While some guests noted the presence of homeless individuals and noise from the street, the Crowne Plaza Hotel Dallas Downtown offers a great location for tourists wanting to stay in the heart of downtown Dallas. The hotel's proximity to the DART station makes navigation easy and there are some cool spots within walking distance. Additionally, the hotel has a club for those looking for a night out without leaving the property. Overall, the hotel's location is convenient and beneficial for those wanting to explore the downtown area.
Located in the heart of Dallas Downtown, Crowne Plaza Hotel is a bargain pick for travelers looking to stay close to historic sites and transportation hubs. The location is highly praised for being walkable and convenient. Guests enjoyed the great rooms, views and pleasant atmosphere. The hotel is very clean and the staff is helpful in rectifying any issues. However, some guests noted that the hotel fell short of deserving a four-star rating, as it had noticeable flaws such as smelly carpets and spider webs. The hotel is not recommended for families with kids or those concerned about safety. Nonetheless, the location, clean rooms and affordability make the Crowne Plaza Hotel Dallas Downtown a great choice.
Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.
No, a spa isn't available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel.
Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel welcomes dogs.
Yes, parking facilities are available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel.
Yes, Crowne Plaza Hotel Dallas Downtown, an IHG Hotel has a gym.
