Milano Grand
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Summary of reviewsMilano Grand receives considerable praise from its guests for various aspects that collectively contribute to a positive experience. The hotel's exceptional location is a standout feature, offering both accessibility and a peaceful environment ideal for exploring Dambulla. Its proximity to the bus station and local attractions is complemented by quiet surroundings, further enriched by nearby restaurants and convenience stores.
Guests consistently commend the breakfast experience at Milano Grand, noting its excellent variety and quality. The inclusion of breakfast in the price adds to the appeal, with hearty servings featuring fresh fruits and juices. The personalized touch of meals served on plates maintains quality, offering a rich and satisfying start to the day.
Dinner at Milano Grand is equally celebrated for its delicious offerings and flexibility, providing meals in-room or in a special dining area. Guests appreciate the great value and high standard maintained in culinary offerings, making dining a delightful part of their stay.
The rooms are widely praised for their cleanliness and spaciousness, equipped with modern comforts that ensure a welcoming environment. Guests enjoy the large, comfortable beds and private balconies with scenic views, though some note a need for bathroom renovations. Overall, the accommodations are described as ideal for both short and extended stays.
Exceptional service is a hallmark of Milano Grand, with staff recognized for their attentiveness and hospitality. The welcoming atmosphere led by managers is frequently highlighted, with personal engagement and thoughtful assistance contributing significantly to guest satisfaction. The staff's efforts in offering personalized experiences, such as guidance and refreshment welcomes, enhance the overall impression of the hotel.
Wi-Fi service provides reliable connectivity in general, despite occasional fluctuations in certain areas due to external factors. Guests find the service generally exceptional for the region, allowing satisfactory access for most of their needs.
Comfort is further underscored by the quality of the beds, noted for being cozy and conducive to restful sleep. While minor suggestions indicate room for improvement in terms of bedding cleanliness, the overall satisfaction with bed comfort remains high.
In summary, Milano Grand is recognized for its strategic location, superb breakfast and dinner offerings, clean and spacious rooms, attentive staff, and comfort-focused amenities. These elements collectively deliver a memorable and satisfying experience for guests, making it a favored choice in Dambulla.
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Guests consistently commend the breakfast experience at Milano Grand, noting its excellent variety and quality. The inclusion of breakfast in the price adds to the appeal, with hearty servings featuring fresh fruits and juices. The personalized touch of meals served on plates maintains quality, offering a rich and satisfying start to the day.
Dinner at Milano Grand is equally celebrated for its delicious offerings and flexibility, providing meals in-room or in a special dining area. Guests appreciate the great value and high standard maintained in culinary offerings, making dining a delightful part of their stay.
The rooms are widely praised for their cleanliness and spaciousness, equipped with modern comforts that ensure a welcoming environment. Guests enjoy the large, comfortable beds and private balconies with scenic views, though some note a need for bathroom renovations. Overall, the accommodations are described as ideal for both short and extended stays.
Exceptional service is a hallmark of Milano Grand, with staff recognized for their attentiveness and hospitality. The welcoming atmosphere led by managers is frequently highlighted, with personal engagement and thoughtful assistance contributing significantly to guest satisfaction. The staff's efforts in offering personalized experiences, such as guidance and refreshment welcomes, enhance the overall impression of the hotel.
Wi-Fi service provides reliable connectivity in general, despite occasional fluctuations in certain areas due to external factors. Guests find the service generally exceptional for the region, allowing satisfactory access for most of their needs.
Comfort is further underscored by the quality of the beds, noted for being cozy and conducive to restful sleep. While minor suggestions indicate room for improvement in terms of bedding cleanliness, the overall satisfaction with bed comfort remains high.
In summary, Milano Grand is recognized for its strategic location, superb breakfast and dinner offerings, clean and spacious rooms, attentive staff, and comfort-focused amenities. These elements collectively deliver a memorable and satisfying experience for guests, making it a favored choice in Dambulla.
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Guest Reviews
Milano Grand boasts an exceptional location that has consistently impressed its guests. The hotel is strategically positioned right next to the Dambulla bus station, making it incredibly convenient for travelers who rely on public transport. This central yet discreet setting allows easy access to the city's main attractions without the noise typically associated with a central hub. Guests appreciate the quiet atmosphere despite its proximity to the bus terminal, and they have highlighted its easy accessibility and advantageous position for exploring Dambulla. The convenient surroundings also include nearby restaurants and convenience stores, enhancing the overall experience. Overall, the location of Milano Grand is praised for balancing accessibility with a peaceful environment.
Milano Grand offers a breakfast experience that delights guests with its excellent and varied offerings. Many visitors appreciate that breakfast is included in the price, considering the high quality and vast selection available each morning. The breakfast is described as delicious, with abundant options featuring fresh fruits and juices, which are particularly well-received. Hearty and generous servings ensure that the meal is substantial enough to last until lunchtime, with options such as omelets and freshly squeezed juices enhancing the experience.
Guests consistently praise the freshness and taste, highlighting that breakfast is served on a plate instead of a buffet, maintaining the quality of the offerings. There is a noticeable emphasis on the variety available, from breads to fruits, making the meal both satisfying and delightful. Though some note that the breakfast might seem modest, the hotel allows for personal modifications, ensuring everyone can enjoy a meal suited to their taste.
Overall, the breakfast at Milano Grand is considered superb, with many guests highlighting its great value. A combination of a rich, fresh, and extensive selection, along with the friendly hotel staff, contributes to a wonderful start to the day for guests.
The dinner experience at Milano Grand is consistently praised for its delicious meals, with guests frequently highlighting the quality and taste of the dishes. The hotel offers the convenience of serving dinner in-room or in a unique special dining room, providing flexibility and a memorable dining atmosphere. Reviewers also appreciate the great value of the meals, noting that the food is both delicious and competitively priced. Guests commend the hotel for maintaining a high standard in their culinary offerings, making dining at Milano Grand a delightful aspect of their stay.
The rooms at Milano Grand receive high praise for being remarkably clean and exceptionally spacious. Guests often highlight the comfort offered by the large, well-equipped rooms, complete with sizable, comfortable beds and private balconies that overlook lush greenery. Consistent with expectations, the air-conditioned rooms provide ample space, and some come with a deluxe double option featuring a lovely balcony. While the spacious rooms are mostly pristine, a few reviews mention the need for bathroom renovations. Overall, the accommodations are described as neat, welcoming, and equipped with modern comforts, making them ideal for a short or extended stay.
At Milano Grand, guests consistently highlight the comfort of the beds as a notable feature of their stay. Many reviews mention that the beds are very comfortable, with some guests appreciating the large size and the overall coziness. The bedding is described as comfortable as well, contributing to a restful night's sleep. However, there are isolated remarks about cleanliness, with suggestions for improved attention to the condition of pillows and bed sheets to enhance the overall experience. Despite these minor concerns, the majority of guests seem satisfied with the quality and comfort of the beds at Milano Grand.
Milano Grand presents a mixed picture in terms of cleanliness, as reflected in guest reviews. Many visitors praise the hotel for its exceptionally clean and well-maintained rooms. Phrases such as super clean, spotless, and very clean are recurrent, highlighting the establishment's commitment to keeping rooms comfortable and inviting. Guests appreciate the attentive and friendly staff, which contributes positively to the overall experience.
The rooms, often described as clean and spacious, stand out, with some guests noting large bathrooms and even balconies with scenic views. Clean amenities, including bedding, and the lack of insects further accentuate the positive aspects of staying at Milano Grand.
However, there are a few critical remarks. Some reviews point out instances where room cleanliness fell short, mentioning issues like mold, dirt, dampness, and a perceived need for attention to detail in maintaining a fresh environment. Despite these occasional setbacks, the overall impression leans towards a satisfactory and welcoming stay, especially when the staff's efforts to maintain a clean and pleasant atmosphere are considered.
Milano Grand stands out for its exceptional service, marked by the attentiveness and hospitality of its staff. The reviews consistently praise the welcoming atmosphere and the impressive friendliness of the team, led by managers like Mr. Lucky and Bob. Guests often mention the staff's readiness to assist in various ways, from providing guidance on local transportation to personally accompanying guests to the bus station. The host's enthusiasm and kindness are repeatedly noted, creating a warm and inviting environment.
Many reviews highlight specific acts of assistance from staff members, reflecting their genuine care for guests. The staff's ability to provide a personalized experience, including thoughtful welcomes with refreshments, adds to the overall positive impression. Visitors feel well-cared-for, whether they're receiving help with luggage or advice on local attractions. Such attention to detail and personal engagement from the team considerably enhance the stay, leaving guests with memorable experiences.
At Milano Grand, guests have had varied experiences with the Wi-Fi service. Many have praised the good Wi-Fi connection, appreciating that it works especially well when positioned well in relation to the router. Consequently, several visitors noted that Wi-Fi actually worked without significant issues. However, some guests have encountered weak signals and sporadic connectivity, especially within certain rooms where internet access might not be available. These fluctuations have been influenced by external factors, such as area problems due to weather conditions. Despite the inconsistencies, the Wi-Fi quality is considered exceptional for Sri Lanka, providing reliable service more often than not.
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Location
Breakfast
Guests consistently praise the freshness and taste, highlighting that breakfast is served on a plate instead of a buffet, maintaining the quality of the offerings. There is a noticeable emphasis on the variety available, from breads to fruits, making the meal both satisfying and delightful. Though some note that the breakfast might seem modest, the hotel allows for personal modifications, ensuring everyone can enjoy a meal suited to their taste.
Overall, the breakfast at Milano Grand is considered superb, with many guests highlighting its great value. A combination of a rich, fresh, and extensive selection, along with the friendly hotel staff, contributes to a wonderful start to the day for guests.
Dinner
Rooms
Beds
Cleanliness
The rooms, often described as clean and spacious, stand out, with some guests noting large bathrooms and even balconies with scenic views. Clean amenities, including bedding, and the lack of insects further accentuate the positive aspects of staying at Milano Grand.
However, there are a few critical remarks. Some reviews point out instances where room cleanliness fell short, mentioning issues like mold, dirt, dampness, and a perceived need for attention to detail in maintaining a fresh environment. Despite these occasional setbacks, the overall impression leans towards a satisfactory and welcoming stay, especially when the staff's efforts to maintain a clean and pleasant atmosphere are considered.
Staff
Many reviews highlight specific acts of assistance from staff members, reflecting their genuine care for guests. The staff's ability to provide a personalized experience, including thoughtful welcomes with refreshments, adds to the overall positive impression. Visitors feel well-cared-for, whether they're receiving help with luggage or advice on local attractions. Such attention to detail and personal engagement from the team considerably enhance the stay, leaving guests with memorable experiences.
Wi-Fi
No, Milano Grand doesn't have any pool.
No, a spa isn't available at Milano Grand.
No, Milano Grand doesn't allow dogs.
Yes, parking facilities are available at Milano Grand.
No, Milano Grand doesn't have a gym.
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