Dammam, Al Badi Dist, A5 Street, Building no. 822326.453078,50.11677(Show on Map)
7.7
Good
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
AFAM Residence consistently receives high praise for its prime location, making it a popular choice for both business and leisure travelers. Situated near the Corniche, the hotel offers easy access to the beach, Coral Island and various amenities such as restaurants, cafes, malls, grocery stores and ATMs. The central position near key services like bus stations and workplaces, combined with a tranquil environment, ensures guests enjoy convenience and a restful stay.
The breakfast at AFAM Residence is another highlight with guests often commending the quality and variety of meals. The comfortable seating and friendly service add to the positive dining experience. Despite occasional comments about limited options and service delays, the overall satisfaction with breakfast remains high, supported by the convenience of dining within the hotel and the reasonable pricing.
Rooms at the residence are clean, well-organized and equipped with essential amenities, making them suitable for families. However, some guests note that the rooms, particularly the second bedrooms, can be cramped. Cleanliness is a mixed bag with many guests praising the tidy state while others point out issues like stained carpets and sofas, unpleasant odors and occasional pests. Despite these criticisms, the modern look and organized spaces create a generally positive ambiance.
The staff at AFAM Residence also receive positive feedback, especially the reception team described as friendly and professional. Specific staff members like Brother Youssef, Jewel and Asia are frequently lauded for their courteous service. However, there are concerns about the cleaning staff entering rooms without request and displaying disrespectful attitudes. Improving these areas could further enhance the guest experience.
The Wi-Fi service is generally seen as reliable and fast, though a few guests report issues such as spotty connectivity towards the end of their stay or lack of streaming service availability. These concerns are not widespread, indicating mostly satisfactory internet access.
Parking facilities are appreciated for their convenience, safety and the availability of shaded spaces. Although there are occasional issues with limited spaces and access cards, the overall opinion on parking is favorable.
Beds at the residence evoke mixed reactions; some find them comfortable and clean, while others critique the quality, inadequate cleanliness and poor configuration in some rooms. Ensuring consistent improvement in bedding quality and providing additional necessary bedding could enhance the sleep experience.
Accessibility is well-rated, particularly for families and individuals with disabilities. Strategic proximity to important locations, clean facilities and helpful features such as accessible parking slots and kitchen and laundry facilities contribute to a favorable experience. Minor concerns about bathroom design and value expectations do not significantly detract from the overall positive feedback on accessibility.
In conclusion, AFAM Residence offers a well-located, convenient and generally comfortable stay for guests. Areas like location, breakfast and staff service are particularly strong, while aspects such as room size, cleanliness and bed quality could benefit from improvements to enhance guest satisfaction.
Categories
Accessible
TIME Dammam Residence offers rooms and facilities for disabled guests, with wheelchair access available throughout the property.
Parking
3 Star
Room Types
One-Bedroom ApartmentThis apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and an oven. The apartment features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a tea and coffee maker. The unit offers 2 beds.
Two-Bedroom ApartmentThis spacious apartment consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and an oven. The apartment features tiled floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a washing machine, as well as a tea and coffee maker. The unit offers 3 beds.
Two bedroom apartment with BalconyThe spacious apartment has 2 bedrooms and 2 bathrooms with a shower and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and an oven. Boasting a balcony, this apartment also offers air conditioning, a washing machine and a flat-screen TV with satellite channels. The unit has 2 beds.
About AFAM Residence
Registry or License or Notification Number: 10007698
Guest Reviews
7.7
Good
Review Summaries
Location
Time Dammam Residence boasts a highly praised location, making it a top choice for visitors to the area. Guests frequently highlight the hotel's prime position near the Corniche, offering easy access to the beach and Coral Island. The proximity to various amenities, including restaurants, cafes, malls, grocery stores and ATMs, adds convenience for travelers. Guests appreciate the tranquility of the location, as it ensures a restful stay while still being close to lively spots.
The residence is noted for being close to key services such as workplaces, bus stations and tourist attractions, making it suitable for both business and leisure stays. The location is central with quick access to downtown Dammam, making it easy for guests to explore the city.
Despite some issues with road maintenance and occasional difficulty in finding parking, the positive aspects of the location significantly outweigh these minor inconveniences. The cleanliness and organization of the hotel further contribute to the overall positive experience with facilities well-maintained and rooms offering comfort and good ambiance.
Overall, Time Dammam Residence's location is a standout feature, offering both convenience and a tranquil environment, making it an excellent choice for travelers seeking a well-connected and pleasant stay in Dammam.
Breakfast
AFAM Residence offers a generally well-received breakfast experience with several guests highlighting the quality and variety of the meals provided. Many reviews mentioned that the breakfast is excellent with one description praising the meals as some of the best in town. The seating is reportedly comfortable and the breakfast service is conducted by women who ensure the food is of high quality. Guests also appreciated the convenience of having a restaurant within the hotel, such as Momas Restaurant, which serves both breakfast and brunch and remains open during special periods like Eid. While there were a few comments about limited options and occasional tardiness, the positive aspects of the breakfast, including reasonable pricing and the availability of alternative nearby dining options, were frequently underscored. Overall, the breakfast at AFAM Residence is a highlight for many guests, contributing to a pleasant stay.
Rooms
AFAM Residence boasts an excellent location in a classy and clean area, catering to guests who value being in a prime neighborhood. The apartments are praised for being clean, well-organized and fully equipped, which includes two bedrooms, a living room, a kitchen and two bathrooms. Each room has a TV and there is a safety box in both bedrooms. The overall cleanliness and organization are commendable, making it a comfortable stay for families, particularly with its spacious and appealing decor.
However, the size of the rooms and the apartment itself tends to be on the smaller side with many guests noting that the rooms, particularly the second bedroom, are very narrow and cramped. Despite the compact space, the apartments feature quality finishes and necessary tools in both the bathroom and kitchen. The building's design helps offset some of the space limitations, providing a good layout and excellent insulation against noise from the main road.
Comfort-wise, the beds are generally suitable, though some guests have pointed out issues with uncomfortable sofas and a need for furniture repairs. Maintenance does seem to be an ongoing challenge with some reviews mentioning broken items and poorly repaired damages upon arrival. There have been reports of cleanliness concerns, especially regarding carpets and sofas, as well as unpleasant odors and minor pest issues.
While the reception area lacks additional amenities like a bar or café and is notably small, guests have appreciated the staff's helpfulness and the thorough cleaning protocols ensuring well-presented rooms and apartments. For those seeking a smoke-free environment, non-smoking rooms are available.
In summary, AFAM Residence provides a modern, well-located option for travelers seeking a clean and organized apartment-style stay. However, prospective guests should be aware of the smaller room sizes and occasional maintenance challenges.
Beds
AFAM Residence offers guests a mixed experience when it comes to their sleeping arrangements. Some guests appreciate that their rooms are spacious and equipped with comfortable, clean beds and pillows. Specifically, the king-sized bed in the one-bedroom apartment receives positive remarks for its comfort. The beds are generally considered clean with a few mentioning that the mattresses are acceptable.
However, many guests have voiced concerns about bed quality, noting that it often needs improvement. Common complaints include beds being uncomfortable, poor-quality mattresses and bedding that isn't always clean. Some guests have also faced issues with the air conditioning, which is often positioned directly in front of the bed, making the room too cold for a restful night’s sleep.
Additional challenges arise from the limited availability of baby beds and insufficient blankets. Some rooms with only one single bed or narrow lounges further contribute to the perception of inadequate sleeping arrangements. There was mention of damaged sofa beds and issues with the responsiveness of room services, particularly in providing extra bedding.
Overall, while some guests find the beds at AFAM Residence comfortable and suited to their needs, there are consistent calls for significant improvements in bed quality, cleanliness and the provision of additional bedding and better room configurations.
Cleanliness
AFAM Residence has garnered a mix of reviews when it comes to cleanliness, showing both notable strengths and areas needing improvement. Many guests have praised the hotel for its overall cleanliness, describing the facilities as clean, fresh and wonderfully maintained. Numerous reviews highlight the clean and well-organized rooms, tidy bathrooms and the general tidy state of the hotel's premises. Additionally, the availability of clean kitchen facilities and private parking spaces are seen as valuable amenities.
Guests appreciate the hotel's quiet and comfortable environment, which contributes positively to their stay. Cleanliness is frequently mentioned alongside excellent service and guest care, indicating a good experience with the staff. Many visitors find the hotel’s modern look and cleanliness to be very beautiful, contributing to a pleasant and inviting atmosphere.
However, there are some critiques regarding the hotel's cleanliness. Several reviews point out issues such as stained carpets and sofas, inadequately cleaned apartments and occasional dust and mold. Problems with the cleanliness of specific areas, like the bathrooms and living room furniture, have also been noted. Some guests report a musty odor and slippery floors in the bathrooms, which detracts from the overall experience. Additionally, a few reviews mention disturbances from the air conditioning and noise both from the street and neighboring rooms.
While the general perception leans towards a clean and comfortable stay, focusing on consistent upkeep across all rooms and facilities could address the concerns raised by some guests. All in all, AFAM Residence remains a well-regarded choice for many travelers, appreciated for its cleanliness, tranquility and supportive staff.
Staff
At AFAM Residence, the staff garners mixed reviews with an overall positive tone. Guests frequently highlight the friendliness, professionalism and welcoming demeanor of the reception team. Notable mentions include staff members like Brother Youssef, Jewel and Asia, who have been particularly praised for their polite and helpful service. The reception staff is often described as cheerful, respectful and pleasant, making guests feel very welcome. The efficiency of check-in and check-out procedures also receives positive notes, along with the courteous behavior exhibited by both the security personnel and hotel workers.
However, there are areas of concern, particularly regarding the cleaning staff. Multiple reviews mention cleaning staff entering rooms without prior request and several guests have reported that the cleaning workers show disrespectful attitudes. The availability of staff at night, responsiveness to requests and cooperation of day-shift employees need improvement, as some guests experienced delayed or poor services. Incidents of mishandling room numbers and requests at reception also detract from the overall experience.
Despite these issues, the general consensus appears to be that the hotel staff are dedicated with excellent professional and customer service standards. With more consistent training and attention to specific weaknesses, particularly around cleaning protocols and responsiveness, AFAM Residence could further enhance its reputation for hospitality.
Wi-Fi
Visitors to AFAM Residence have had varied experiences with the hotel's Wi-Fi service, but many have noted positive aspects. Guests frequently mention that the Wi-Fi is available and strong with fast and reliable internet access being a highlight for several visitors. There have been instances where the internet worked well throughout their stay with no complaints regarding the connectivity.
However, the experience hasn't been universally flawless. A few guests reported occasional issues, such as the internet being spotty towards the end of their stay or the internet access device being broken. Some also noted the lack of room internet and the absence of streaming services like Netflix, Shahid and Youtube, which detracted from their overall experience.
While the hotel's internet service generally garners positive remarks, there are sporadic mentions of it not meeting expectations or being entirely unavailable for some. Despite these issues, it appears that the hotel's Wi-Fi leaves most guests satisfied and online during their stays.
Parking
Guests at AFAM Residence generally appreciate the availability and convenience of parking facilities. The hotel offers both private and dedicated parking spaces, ensuring a good level of comfort and security for vehicle owners. Many reviews highlight the ease of parking and stress that parking spaces are available, free, clean and well-arranged. The presence of shaded parking is an additional perk, making it even more convenient for guests.
However, some guests note occasional challenges, such as the need for a smart room key to access the parking areas and limited availability of spaces, particularly when the hotel is fully booked. Issues with the parking access card and the absence of a garage attendant at night were mentioned by a few reviewers.
Overall, the parking facilities at AFAM Residence are mostly praised for their convenience, safety and accessibility, despite minor setbacks in availability and access technology.
Accessible
TIME Dammam Residence offers an accessible and convenient stay, especially for families and individuals with disabilities. The hotel is strategically located close to the beach, Iberian Street, Ashraa Street and the Corniche, making it easy for guests to walk to various attractions and amenities. The area is well-connected with the SAPTCO bus station about 2 kilometers away, although some guests noted the difficulty of crossing busy roads.
The hotel complex is equipped with helpful features including kitchen and laundry facilities, which are particularly suitable for families of three. Cleanliness is commendable and there is a mosque nearby for those who wish to attend Friday prayers. Accessibility is further enhanced with available parking slots and an accessible receptionist to assist guests.
Despite some minor concerns about bathroom design modifications and value expectations, the overall accessibility of TIME Dammam Residence is praised, making it straightforward to navigate the vicinity and access local malls and other points of interest.
FAQ
No, AFAM Residence doesn't have any pool.
No, a spa isn't available at AFAM Residence.
No, AFAM Residence doesn't allow dogs.
Yes, parking facilities are available at AFAM Residence.
