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Wyndham Garden Dammam

Dammam , 21st Street (Show on Map)

8.3

Very Good

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Summary of reviewsWyndham Garden Dammam is lauded for its prime location right beside Lulu Mall, offering guests convenient access to an array of shopping options, amenities and essential services. Positioned along a main road, the hotel ensures easy connectivity with transportation choices like Uber and taxis, along with excellent parking facilities, making it an ideal choice for both business and leisure travelers.

Guests often highlight the spacious, clean and comfortable rooms, noting that they are well-equipped and provide good value for money. The luxurious design and helpful housekeeping staff further contribute to a positive experience. However, some minor issues such as outdated furniture, inadequate lighting and the need for better soundproofing were occasionally mentioned.

The breakfast at Wyndham Garden Dammam receives mixed reviews with positive feedback emphasizing the variety, richness and the excellent service by the breakfast staff. On the other hand, there are calls for more options to cater to Western tastes and some guests felt that the breakfast quality did not justify the price. Similarly, dinner offerings are generally praised for their quality, cleanliness and service, although the menu can be repetitive and lacks international diversity. The restaurant's early closing time also posed an inconvenience for late-night diners.

Cleanliness is a standout feature at the hotel with numerous guests appreciating the high standards maintained in rooms and common areas. The diligent housekeeping team ensures a pleasant stay, although some isolated incidents such as occasional smells and pest sightings were reported.

The staff receive widespread acclaim for their professionalism, courtesy and helpfulness, particularly at the reception and housekeeping. Named individuals like Mr. Mohammed and Ms. Heba were frequently mentioned for their exceptional service, enhancing the overall guest experience.

Wyndham Garden Dammam offers free Wi-Fi, recognized for its generally fast and reliable performance. Nevertheless, some guests encounter connectivity issues during peak times, suggesting room for improvement.

The hotel's wellness facilities, including a spa, Moroccan bath and gym, add value to the stay. While the spa and gym receive positive feedback for their cleanliness and range of services, there are calls for updates and improvements in certain areas such as the dressing rooms and fitness center hours.

The swimming pool offers a mixed experience with positive notes on its size and warm water, but issues with cleanliness, management and limited opening times were highlighted.

Parking at the hotel is convenient with a free and spacious basement lot shared with Lulu Mall. However, the shared nature of the parking spaces means limited availability during peak times and the absence of valet service is a noted drawback.

Overall, Wyndham Garden Dammam is a well-regarded hotel providing a comfortable and convenient stay with excellent staff service, clean facilities and a prime location, although there are areas that could benefit from further improvement.
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Family Friendly Hotel

Very spacious - ideal for family with teenaged kids. The women's only facilities were exceptional.

Romantic Hotel

This hotel provides a relaxing and comfortable environment for couples. It is well-maintained and offers good service.

Hotel with Free Wi-Fi

This hotel provides complimentary Wi-Fi, catering to guests who require consistent internet access for work or leisure.

Business Hotel

Perfectly situated in convenient business airport and suburban locations each hotel provides a worry-free stay including relaxing public areas and casual dining options. Flexible meeting spaces can accommodate a wide range of functions, from business events to social gatherings.

Hotel with Parking

Includes parking and offers comfortable accommodations with a range of amenities. Its location on 21st Street provides convenient access to Dammam's attractions.

4-Star Hotel

This hotel provides comfortable accommodations with a range of amenities. It includes a fitness center, swimming pool, and on-site dining options, catering to both leisure and business travelers.

Hotel with Outdoor Pool

This hotel offers an outdoor pool. It is a popular choice with generally positive reviews.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Hotel with Swimming Pool

Children's Pool Outdoor Pool

Accessible Hotel

Hotel with Gym

Hotel with Children's Pool

Room Types

Superior Room - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Superior Room - Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe King Room - Non-Smoking Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe King Room - Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Deluxe Twin Room - Non-Smoking Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Deluxe Twin Room - Smoking Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room features a flat-screen TV with satellite channels, a private entrance, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

One-Bedroom Suite - Non-Smoking Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a shower and a bidet. The spacious suite features a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

Two-Bedroom Suite - Non-Smoking Boasting a private entrance, this air-conditioned suite comes with 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The suite's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Two-Bedroom Suite - Smoking Boasting a private entrance, this air-conditioned suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The suite's kitchenette, which has a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 3 beds.

Prestige Suite - Non-Smoking Featuring a private entrance, this air-conditioned suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a shower and a bidet. The suite's kitchenette, which features a refrigerator and kitchenware, is available for cooking and storing food. The spacious suite provides a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit offers 3 beds.

One bedroom - Mobility Access/Non-Smoking Boasting a private entrance, this air-conditioned suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The spacious suite offers a minibar, a tea and coffee maker, a seating area, a flat-screen TV with satellite channels, as well as city views. The unit has 1 bed.

One bedroom - Mobility Access/Smoking Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and a bidet. The spacious suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

About Wyndham Garden Dammam

License: 10008522

Guest Reviews

8.3

Very Good

Location

Wyndham Garden Dammam boasts a prime location that has garnered significant praise from its guests. Situated right beside Lulu Mall, the hotel benefits from easy access to a variety of shopping and service needs, making it a convenient choice for visitors. Guests frequently highlight the hotel's central location in Dammam, noting its proximity to other shopping complexes like Al-Shiraa Mall and Al Nakheel Mall, along with essential services and amenities—ideal for those in town for business or leisure.

The hotel's direct connection to Lulu Hypermarket is particularly appreciated, as it allows guests to shop with ease without having to step outside. This feature, coupled with its location along the main road, ensures easy access to transportation options like Uber and taxis. Additionally, the hotel offers excellent parking facilities, further simplifying the guest experience.

Many reviewers also commend the hotel for its spacious and clean rooms, as well as the overall comfort and quiet it offers. While some note that the hotel is located in an older neighborhood and may not be within walking distance of numerous dining options, its central position means it's still close to the major attractions and services in the city.

Wyndham Garden Dammam's location is frequently described as excellent, convenient and beneficial for both business and personal visits, providing an excellent blend of accessibility, comfort and proximity to various amenities.

Breakfast

The reviews for breakfast at Wyndham Garden Dammam present a mix of experiences. On the positive side, many guests commend the breakfast for being great, very good, wonderful and diverse. Several reviews highlight the tasty and sufficient selection of food with particular praise for the excellent work of the breakfast staff and specific dishes like Chef Mohammed's spicy cheese omelet. Guests appreciate the richness, variety and satisfying nature of the breakfast, which is seen as suitable for families seeking privacy.

However, there are notable concerns that the breakfast could benefit from increased variety, particularly in catering to Western preferences. Several reviews point out that the offerings are limited, basic or not up to the mark for a hotel of this caliber. Issues such as the absence of fresh juice, subpar coffee and tea quality and a lack of diversity in the breakfast buffet menu are recurrent themes. Some guests felt that the price of the breakfast buffet is high and not justified by its quality or variety.

Furthermore, there are specific complaints about the breakfast arrangement during times when the open buffet was closed, resulting in limited and pre-packaged options that didn't satisfy guest expectations. Despite the positive remarks, the breakfast experience seems to fall short in delivering consistent quality and variety, leaving room for improvement to meet diverse international tastes.

Dinner

Dinner at the Wyndham Garden Dammam generally garners positive remarks, highlighting excellent quality and appealing taste. Guests praise the buffet for its variety, describing it as amazing, tasteful and with a good spread. Cleanliness and the overall service provided by the restaurant staff, including Chef Mohammed, are frequently noted as excellent.

However, some reviews point out limitations such as the repetitive menu and a lack of international dishes. The restaurant closes relatively early, at 10 PM and there are no late-night dining options, which some guests found inconvenient. A few mentioned the food being spicy and the restaurant's offerings as limited and basic, particularly the buffet. There were also mentions of the restaurant being somewhat expensive considering the diversity and quality.

Overall, while the dinner experience at the Wyndham Garden Dammam's restaurant has many positive aspects, there are areas for improvement regarding variety and availability of dining options, particularly for late-night cravings.

Rooms

The Wyndham Garden Dammam earns praise for its notably spacious and comfortable rooms, which are frequently highlighted as being well-equipped and clean. Guests appreciate the large size of the rooms, stating they are bigger compared to other hotels and well-maintained, providing good value for money. The rooms are described as clean, neat and beautifully designed, often mentioned as being luxurious. Many guests enjoyed the comfort of the beds, noting that the sleeping arrangements were as comfortable as home.

However, some areas require attention, such as the outdated furniture, inadequate lighting and the need for better soundproofing. Issues like occasional problems with water temperature in the shower, bathroom smells and older room conditions have been pointed out. Despite these minor drawbacks, the overall ambiance and room cleanliness score well with visitors. The helpful and polite room service staff receive numerous commendations, enhancing the guest experience further.

The presence of different room types caters to diverse needs, including suites and apartments, which are particularly spacious and feature useful amenities. The integration with adjacent facilities like the Lulu Hypermarket adds convenience for guests. Overall, the hotel provides a comfortable and pleasant stay with some room for improvement in certain areas.

Beds

Wyndham Garden Dammam guests have had varied experiences with the beds in the hotel, though the feedback leans more toward the positive. Many reviewers commend the beds for being comfortable, clean and large, which contributes significantly to their overall comfort and tranquility during their stay. The beds are frequently described as very comfortable with some guests noting that the pillows and soft beddings make for a restful sleep.

Despite these positives, there are some criticisms. A number of guests found the beds and pillows uncomfortable, citing issues with the firmness of the mattresses and the thinness of the pillows. Some mentioned experiencing significant discomfort due to the pillows, even causing neck pain. Additionally, there were occasional complaints about bed sizes not matching the descriptions and about torn or inadequately sewn bed sheets.

In summary, while the majority of guests at Wyndham Garden Dammam enjoyed comfortable and pleasant sleep experiences, there are certain areas, particularly regarding pillow quality and consistency with bedding descriptions, that could benefit from improvements.

Cleanliness

Wyndham Garden Dammam has garnered significant praise for its cleanliness from guests. Visitor feedback frequently mentions the hotel’s high standards of cleanliness, both in rooms and throughout the premises. The property's neatness extends to common areas with clean lobbies, corridors and general well-maintained facilities. Many guests noted the cleanliness of their rooms, emphasizing the comfortable and spacious accommodations. The efforts of the housekeeping staff did not go unnoticed with specific mentions of their helpfulness and dedication to maintaining cleanliness.

While some areas, such as carpets and furniture, received feedback suggesting updates or more thorough cleaning, the overall consensus reflects satisfaction with the hygiene standards. Guests also appreciated the proximity of the hotel to shopping centers and markets, making it a convenient and clean option for travelers. A few reviews did mention occasional lapses like unpleasant smells in elevators or during breakfast and instances of pests, but these appeared to be isolated cases rather than common experiences.

Overall, Wyndham Garden Dammam seems to provide a comfortable and clean stay, enhanced by a diligent housekeeping team and attentive staff ensuring cleanliness is maintained. The hotel is consistently highlighted for being a clean, comfortable and well-located choice for visitors to Dammam.

Staff

The staff at Wyndham Garden Dammam consistently receive high praise from guests for their professionalism, kindness and helpfulness. The reception team, in particular, is often highlighted for their courteous and friendly service with special mentions for staff members like Mr. Mohammed, Mr. Ikram, Mr. Kolim and Ms. Heba, who stand out for their exemplary conduct. The bellmen and housekeeping team also earn commendations for their cooperative and responsive behavior, ensuring guests' needs are swiftly addressed. Notable individuals such as Mr. Abul Khair, Mr. Bhim and Mr. Alam have made a significant positive impact through their dedicated service.

Moreover, the breakfast and restaurant staff are frequently appreciated for their friendly and attentive demeanor, although a few isolated incidents of less satisfactory behavior were recorded. Overall, the collective efforts of the staff contribute to a welcoming and accommodating atmosphere at the hotel, making guests feel valued and well-cared for. Despite a few mentions of areas needing improvement, the overwhelming sentiment is that the staff at Wyndham Garden Dammam excel in providing excellent customer service, from the front desk to housekeeping, ensuring a pleasant stay for all visitors.

Wi-Fi

Wyndham Garden Dammam's Wi-Fi service garners varied feedback from guests. Many visitors commend the hotel for its fast internet, describing it as very good and strong. Positive remarks include the ability to handle multiple devices and a generally reliable performance. Gratitude is extended to staff members like Khalid, Abdulkareem and Iman for their hospitable service, contributing to an enjoyable stay.

However, some guests report issues, particularly during peak times when the Wi-Fi signal can weaken or cut out entirely. There are mentions of slow connections and difficulty establishing a connection with some guests noting that the Wi-Fi needs improvement. Despite these occasional setbacks, the hotel offers free Wi-Fi, which is a valued amenity among guests.

Overall, while there are areas where the Wi-Fi service could be enhanced, the praise for fast and strong connections, coupled with dedicated staff, highlights a generally positive experience.

Spa

Wyndham Garden Dammam offers a range of wellness facilities, including a spa, Moroccan bath and massage services. Guests can enjoy the women's section designated for swimming and sports, as well as a small gym, steam room and warm sauna. The spa presents a quiet and welcoming atmosphere with therapy rooms available. There are separate health clubs for men and women, providing a variety of services. However, some guests have pointed out areas for improvement, such as the need for better dressing room and shower facilities in the spa, as well as the rehabilitation of the pool, sauna and gym equipment. Despite some issues with responsiveness from the reception and gym staff, the availability of a wellness center and a Moroccan bath adds to the hotel's allure.

Gym

The gym facilities at Wyndham Garden Dammam receive mixed feedback from guests. Many appreciated the presence of a women’s section for swimming and sports, as well as the separate fitness centers for men and women, which cater to diverse preferences. The gym was generally noted as clean with new equipment available and both the gym and pool were pleasant surprises for many visitors.

However, some guests pointed out areas for improvement. The gym's size was considered small by some and the fitness center's opening hours were seen as inconvenient with the gym opening at 11 AM or 2 PM for males. While some guests found the staff to be very nice and attentive, others reported negative experiences with staff attitude and cleanliness. Overall, the fitness center is seen as good, providing a variety of cardio equipment, though it may lack facilities for resistance training. Despite these mixed reviews, the gym area managed by Nour received commendations for excellent operation.

Pool

The swimming pool at Wyndham Garden Dammam offers a mixed experience for guests. While some visitors appreciated the good pool size, warm water and found it beautiful and clean, others had concerns about cleanliness and management. The pool area can often be crowded with children, which some guests enjoyed and it offers a separate section for families and private pools for ladies, adding to its appeal. However, several reviews mentioned that the pool was dirty and needed cleaning with some finding it small and rough. Issues such as lack of shade, no towels and inattentive staff were also noted.

The opening times could be restrictive for early swimmers and the pool closes early at 9:00 PM. Some guests mentioned that the pool was sometimes closed or not up to their expectations visually. However, positive highlights included the rooftop pool, which offers a beautiful view and clean facilities. Overall, while there are some enjoyable aspects of the pool at Wyndham Garden Dammam, there are also significant areas for improvement to meet diverse guest expectations.

Parking

The parking situation at Wyndham Garden Dammam presents a mix of convenience and challenges. On the positive side, there is free parking available, including a large basement parking lot that is shared with the adjacent LuLu shopping mall. The parking spaces in the basement are abundant, spacious and easily accessible, making it convenient for guests to find a spot. Additionally, the hotel offers dedicated disabled parking areas and some guests have mentioned that parking is available under the hotel and in integrated spaces with the mall.

However, the drawbacks include the absence of hotel-exclusive parking spots, as the spaces are shared with the public and the mall, leading to limited availability during peak times. There is no valet service or assistance for car parking, which means guests need to park their cars at their own risk. Some reviews noted that the parking situation is not ideal and can be somewhat distant from the hotel entrance with occasional issues such as proximity to crowded streets and the lack of nearby, easily available parking spots.

Overall, while there are plenty of parking spaces, the lack of dedicated hotel parking and valet service may pose an inconvenience for some guests. Nevertheless, the basement parking remains a reliable option for most visitors.

Family

Wyndham Garden Dammam presents an inviting environment for families, ensuring a comfortable stay with clean, spacious rooms ideal for those traveling with children, including teenagers. The family-homely atmosphere is accentuated by helpful and friendly staff members like Usama and Dipak, who contribute to maintaining peace and cleanliness throughout the hotel.

A distinct positive is the hotel's thoughtful consideration of family needs, featuring a family section in the swimming pool and a smaller club area notably enjoyed by children. Although the pool and gym are described as small and not optimal for adults, they remain a favored spot for younger guests.

Dining at Wyndham Garden Dammam caters well to family privacy with a breakfast spread that suits all ages. Additionally, the hotel's strategic location is a boon for families; directly adjacent to Lulu Mall, it provides easy access to shopping and amenities, which children particularly relish. The private entrance to the mall is a convenient feature for hotel guests.

Despite some challenges for large families, the hotel remains highly recommended for its serene and family-friendly ambiance, making it a suitable choice for a quiet, enjoyable stay.

4 Star

Wyndham Garden Dammam is distinguished among four-star hotels for its high-quality service and facilities. Many guests consider it to be the best four-star city hotel in town, some even suggesting that its services are closer to five-star standards. The hotel receives praise for its exceptional service and luxury amenities. Business travelers appreciate the well-equipped conference room, while the high standard of cleanliness impresses all visitors until the end of their stay.

Despite some opinions that the facilities and amenities fall short of the four-star benchmark, the majority of guests find the offerings to be in line with or even surpassing four-star expectations. The hotel's location, room size and efficient check-in and check-out process also contribute to its positive reputation. The level of care from the polite and attentive staff ensures repeat visits and high satisfaction rates. The consensus among guests is that Wyndham Garden Dammam successfully meets its four-star rating with a robust blend of comfort, service quality and cleanliness.

Business

Wyndham Garden Dammam appears to be a solid choice for business travelers, frequently highlighted for its professional and helpful staff and efficient entry procedures. The hotel is noted for its suitability for business purposes, offering well-organized facilities and a central location ideal for meetings and business tourism. Business meeting rooms and a practical work environment, including comfortable seating and a functional desk with an office chair, enhance the experience for business visitors.

The rooms are described as spacious and well-equipped with all necessary amenities. Maintenance standards are high and guests appreciate the absence of annoying odors and the clean environment. Room service is reliable, contributing to the overall convenience for those on business trips.

Additionally, the hotel's proximity to key business areas and its central location make it easy for guests to navigate the city for work-related activities. While one minor recommendation for room improvement was not implemented and the wifi service could use enhancement, the general consensus is that Wyndham Garden Dammam is a commendable option for business travelers. This hotel is well-regarded for putting business needs first and providing a supportive environment for professionals.

Accessible

The Wyndham Garden Dammam is praised for its accessible features, offering easy access and reach for guests with disabilities. Its convenient location in the heart of Dammam, adjacent to the Lulu Hypermarket, ensures that daily needs are within close reach. Guests appreciate the proximity to shopping centers and accessible parking options at the Lulu market. Although accessibility features are present, there are some concerns about them being locked during the day. The hotel's staff is noted for their helpfulness in facilitating a convenient experience. Overall, its logistics and accessibility are highly commended.

Children's Pool

The children's swimming pool at Wyndham Garden Dammam receives mixed but generally favorable feedback from guests. It is noted to be a popular spot, often crowded with children, which indicates its popularity among families. The pool is highlighted as a great facility for children's swimming training and enjoyment. However, some guests have mentioned issues such as overcrowding and instances of children using the pool without proper swim diapers, suggesting room for improved maintenance and regulation. Overall, the children's pool is a well-appreciated amenity, albeit with some operational challenges.

Outdoor Pool

The outdoor pool at Wyndham Garden Dammam is appreciated for being very good and enjoys a prime location on the roof, basking in sunlight. However, some guests have noticed maintenance issues, including occasional trash from customers and periodic closures for upkeep. The pool's availability is somewhat limited, often closing by 7 PM and some guests have found it too noisy. Although it is not consistently covered and is exposed to the elements, it does offer a sun-soaked relaxation spot.

Yes, Wyndham Garden Dammam has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.

Yes, a spa is available at Wyndham Garden Dammam.

No, Wyndham Garden Dammam doesn't allow dogs.

Yes, parking facilities are available at Wyndham Garden Dammam.

Yes, Wyndham Garden Dammam has a gym.

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