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Dana Rayhaan by Rotana

Dammam , Al Ashriah Street Al Badi District, Dammam 8391 (Show on Map)

9.0

Excellent

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Summary of reviewsDana Rayhaan by Rotana is a highly praised hotel, offering a luxurious experience right in the heart of Dammam. Guests are particularly impressed by its prime location on the Corniche, close to key attractions, services, restaurants and cafes, making it a perfect spot for both leisure and business travelers. The stunning sea views and modern, clean interiors marked by spacious rooms and quality furnishings elevate the overall stay.

The breakfast at Dana Rayhaan is a major highlight, highly appreciated for its diverse and delicious buffet featuring a wide array of pastries, fresh fruits, yogurt parfaits and made-to-order omelets, all served in a clean and elegant setting. However, some guests noted the breakfast's high price and occasional lapses in the quality and variety of bakery items.

Dinner offerings also receive commendations for their quality and taste, despite some reviews mentioning high prices and limited room service options. The dining experience is generally positive with guests enjoying the dinner buffet and in-house restaurant.

The rooms at Dana Rayhaan are often lauded for their spaciousness, cleanliness and modern decor, which encompass breathtaking sea views from large windows. The beds get mixed reviews with some guests finding them uncomfortably hard. The amenities provided in the rooms, along with the professional and friendly staff, contribute to a pleasant stay.

The hotel is consistently recognized for its exceptional cleanliness and quiet environment. The cleaning staff maintains high standards, ensuring comfort and a serene ambiance throughout the facility. This dedication to cleanliness, combined with the hotel's modern feel, makes it a standout feature.

The staff at Dana Rayhaan are frequently praised for their friendliness, professionalism and prompt service. Key personnel like Mr. Yousif, Walid, Hanadi and others leave a lasting positive impression on guests, contributing significantly to their overall experience.

While the hotel's Wi-Fi service has received mixed reviews with many guests reporting slow and unreliable connections, other aspects such as family accommodations and business facilities receive positive feedback. Families appreciate the spacious rooms and friendly service, although concerns about the presence of company workers sometimes conflict with the family-friendly environment. Business travelers find the hotel well-suited for work-related stays, thanks to its modern, well-equipped rooms and efficient services.

The outdoor pool area is also highly praised for its cleanliness and the excellent service provided by staff like Abdullah and Mustafa, who are noted for their exceptional support and teaching skills.

In summary, Dana Rayhaan by Rotana provides a luxurious and comfortable stay characterized by its impeccable service, scenic views, modern facilities and strategic location. While there are areas for improvement, particularly with the Wi-Fi and some aspects of dining and family accommodations, the hotel's overall high standards and dedication to guest satisfaction make it a preferred choice for many travelers.
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Hotel for Honeymoon

This hotel offers excellent service and facilities, ensuring a comfortable and luxurious stay for honeymooners. Its location and amenities provide a blend of relaxation and convenience, ideal for a romantic getaway.

Family Friendly Hotel

This hotel offers a range of amenities suitable for families, including a shared lounge, a restaurant, and a sauna. It also provides room service and concierge services. Previous guests have highlighted the hospitality and friendliness of the staff, making it highly recommended for families.

Romantic Hotel

This hotel offers luxurious accommodations, a shared lounge, and a restaurant, making it ideal for couples seeking a comfortable and intimate experience. The availability of a terrace enhances the romantic ambiance.

Hotel with Swimming Pool

This hotel provides luxury accommodations with a focus on relaxation. It has a swimming pool, ensuring guests have a refreshing and enjoyable experience.

Heated Pool Outdoor Pool

Business Hotel

This hotel provides accommodations with a shared lounge and restaurant. While specific business amenities are not detailed, its Rotana affiliation suggests a commitment to service and quality suitable for business travelers.

Accessible Hotel

This hotel has accessible rooms with wheelchair accessible doors, lowered access for room amenities and mini bar items, audible emergency alarms, grab bars for the toilet, and a lowered wash basin. It also offers an accessible route from the entrance to accessible guest rooms, evacuation wheelchairs, and accessible areas including the Business Centre, Club Rotana Lounge, restaurants, meeting rooms, and ballroom.

Hotel with Heated Pool

The Dana Rayhaan by Rotana offers a comfortable heated pool, providing a relaxing space for guests to unwind. The hotel's excellent service and convenient location make it a popular choice for both business and leisure travelers.

Luxury Hotel

Hotel with Gym

5-Star Hotel

Hotel with Outdoor Pool

Room Types

Guest Room King Bed Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit has 1 bed.

Guest Room Twin Bed Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 2 beds.

Guest Room King - Sea View Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit has 1 bed.

Guest Room Twin - Sea View Providing free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, a seating area as well as sea views. The unit offers 2 beds.

Guest Room King Bed with Club Lounge Access Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious double room offers air conditioning, a minibar, a tea and coffee maker, executive lounge access and a flat-screen TV with cable channels. The unit has 1 bed.

Guest Room Twin Bed with Club Lounge Access Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and executive lounge access. The unit offers 2 beds.

One Bedroom Suite with lounge access This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as city views. The unit offers 1 bed.

One Bedroom Suite Sea View with lounge access This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

One Bedroom Club Rotana Suite Sea View and lounge access This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Presidential Suite with Sea View High Floor This spacious suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit offers 1 bed.

Royal Suite with Sea View High Floor This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as sea views. The unit has 1 bed.

Family Room Providing free toiletries and bathrobes, this family room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with cable channels, a minibar, a tea and coffee maker and a seating area. The unit offers 3 beds.

About Dana Rayhaan by Rotana

License: 10005976

Guest Reviews

9.0

Excellent

Location

Dana Rayhaan by Rotana boasts a prime location cherished by guests for its exceptional proximity to the Corniche and various local attractions in Dammam. Its setting offers stunning sea views, making for a picturesque and relaxing stay. The hotel’s strategic position ensures easy access to services, restaurants, cafes and government departments, which is highly valued by visitors. Its location in the city center means that everything is conveniently close, including markets, shopping malls and other essential amenities.

The hotel itself is modern and clean, characterized by spacious rooms that often feature beautiful sea views. Many guests appreciate the calm and quiet environment, which is perfect for both leisure and business travelers. The hotel's exceptional cleanliness and quality of furnishings also contribute to a comfortable and enjoyable experience.

Apart from its top-notch location, the hotel garners positive remarks for its website, staff and overall service quality. Guests frequently highlight the ease of check-in and check-out procedures and the courteous and friendly demeanor of the staff. The hotel's proximity to the Corniche and vibrant cafes and restaurants contributes to the overall convenience and appeal, ensuring a memorable stay surrounded by Dammam’s key attractions.

Breakfast

Dana Rayhaan by Rotana stands out for its breakfast offerings, receiving high praise for its diverse and delicious breakfast buffet. Guests frequently highlight the impressive spread of pastries, fresh fruits, yogurt parfaits and made-to-order omelets. Many describe the breakfast as exceptional, very good and of high quality, often mentioning that the buffet is rich, varied and sufficient to cover multiple tastes and dietary requirements.

The morning meal is noted for its elegance and improvement over time, offering a nice assortment of breakfast foods. The breakfast place itself is remarked upon positively with good service and high standards of cleanliness maintained throughout the dining experience. The presence of a chef at the buffet adds a special touch, enhancing the overall dining experience.

However, amid the glowing reviews, some guests expressed disappointment regarding the value for money, particularly as breakfast is not always included in the room price and can be considered expensive. A few noted areas for improvement, such as the quality and variety of the bakery items and some personalized breakfast items, which at times did not meet expectations.

Despite these few areas of improvement, the breakfast at Dana Rayhaan by Rotana is overall seen as a major highlight of the stay with many guests enjoying the extensive selection and quality of food and the efficient service provided by the staff.

Dinner

While feedback on specific aspects of dining at Dana Rayhaan by Rotana varies, the overall impression regarding dinner at the hotel tends to be positive. Guests appreciate the excellent quality of the in-house restaurant, often describing the food as good and occasionally even excellent. Reviews highlight the delicious offerings of the dinner buffet, though several note the absence of a lunch buffet, which may require consideration for those planning their meals.

Some aspects do require attention. There are mentions of high restaurant prices not matching the food quality and portion sizes and room service being labeled as expensive with limited options. Despite occasional negative remarks about restaurant service and attitude, the general consensus points toward a satisfying dining experience, especially with dinner, when staying at Dana Rayhaan by Rotana.

Rooms

The rooms at Dana Rayhaan by Rotana are frequently praised for their spaciousness and excellent cleanliness. Many guests appreciated the modern and sophisticated decor, as well as the breathtaking sea views from their rooms, which are further enhanced by large floor-to-ceiling windows. The comfort of the beds was often highlighted, though there were occasional mentions of discomfort.

Guests found the facilities within the rooms to be well-equipped and satisfactory, including features like coffee machines and all necessary amenities. The hotel staff were also recurrently commended for their friendliness and efficiency, contributing to a pleasant stay for many.

However, some reviews did note issues such as noisy air conditioning units, occasional slow room cleaning services and delayed room readiness upon check-in. Despite these occasional drawbacks, most guests seemed very content with the spacious, clean and comfortable environment of the rooms at Dana Rayhaan by Rotana.

The overall sentiment is positive with guests expressing a high likelihood of returning due to the hotel's excellent standards and the wonderful views offered from the rooms.

Beds

Dana Rayhaan by Rotana offers mixed experiences when it comes to their bedding. While several guests appreciated the comfortable beds and mentioned good sleep quality, many others found the mattresses quite hard and uncomfortable. There were consistent notes about the beds being on the harder side with some guests even describing the mattresses as very uncomfortable and stiff. Additionally, the pillows received criticism for being too low and not offering adequate comfort, sometimes even having an unpleasant smell. These points suggest that while the hotel room itself is clean and suitable for business travelers, improvements in the bedding quality could enhance overall guest satisfaction.

Cleanliness

Dana Rayhaan by Rotana consistently impresses guests with its exceptional cleanliness and tranquility. The hotel’s modern, new complex is noted for being immaculately maintained, from the spacious and comfortable rooms to the organized common areas. The cleaning staff receives high praise for their professionalism and dedication, ensuring the hotel remains pristine. Guests appreciate the excellent housekeeping services, which maintain fresh towels and sheets and meticulously cleaned rooms.

Though there are occasional reports of issues such as dusty windows and corridors with lingering smells, the overall feedback highlights the cleanliness as a standout feature. Comments on cleanliness often coincide with mentions of the quiet and peaceful atmosphere of the hotel. The hotel has a great location, adding to its appeal for many visitors.

While some areas like the restaurant buffet may not meet the same high standards, the cleanliness and comfort of the facilities are frequently highlighted. Guests describe the hotel as both beautiful and clean with a serene ambiance that enhances the overall experience. The efficient and polite staff contribute positively to guests' stays, reinforcing the hotel's reputation for quality service and cleanliness.

Staff

At Dana Rayhaan by Rotana, the staff consistently receives high praise for their friendliness and professionalism. Guests have frequently highlighted their exceptional hospitality, noting particularly the positive experiences with individuals like Mr. Yousif, Walid, Hanadi, Mr. Salah and Nabil. The reception team stands out for their warm welcome and helpful demeanor, ensuring that check-ins and check-outs are handled smoothly and efficiently.

The hotel staff, including those at the front desk, pool, restaurant and valet service, are described as very accommodating, polite and quick to respond to requests. The professionalism and courteous behavior of the staff contribute significantly to the guests' satisfaction with special mentions of their ability to solve problems promptly and manage services effectively.

Standout staff members like Yusuf, Hanadi and Salah have been noted for their respectful and attentive service, leaving a lasting impression on guests. The cleaning staff also receive commendations for maintaining high standards of cleanliness in the rooms and common areas.

Overall, the staff at Dana Rayhaan by Rotana are characterized as great, excellent and cooperative with their friendliness and dedication being key factors in creating a pleasant stay for guests.

Wi-Fi

Dana Rayhaan by Rotana features a Wi-Fi service that has drawn a mix of feedback from guests. While some found the internet to function very well, a significant number of reviews highlight various issues. Many guests reported that the Wi-Fi is often slow and unreliable with some describing it as extremely slow and weak, leading to a generally poor internet experience. Others pointed out that the connection frequently cuts off, adding to the frustration. A few took a stronger stance, labeling the Wi-Fi as the worst they have ever experienced and deeming the situation as unacceptable for 2024. Overall, the internet quality at Dana Rayhaan by Rotana seems to be an area in need of improvement.

Family

Dana Rayhaan by Rotana offers a mixed experience for families with several positive elements standing out. The hotel is characterized by its comfortable family rooms and child-friendly facilities, making it excellent and suitable for families. Guests frequently highlight the spacious rooms and the wonderful beds that provide ample space for kids to play. The service is described as quick and professional with helpful and great employees adding to the overall positive experience. Additionally, the hotel staff receives praise for their welcoming reception and outstanding behavior.

However, some concerns have been raised about the general suitability for families. A notable issue is the presence of many workers accommodated by the company, which some guests feel conflicts with a family-friendly environment. There are also mentions of the hotel not being safe for families due to the number of workers present.

In conclusion, while Dana Rayhaan by Rotana boasts comfortable and suitable accommodations for families with great service and friendly staff, potential guests should consider the mixed environment created by the presence of company workers.

5 Star

Dana Rayhaan by Rotana receives mixed reviews about its five-star rating and facilities. While some guests praise it as a new and luxurious hotel that matches the standards of Dubai's finest establishments, others feel it falls short of the five-star standard, suggesting it feels more like a four-star hotel. Many reviews highlight its superb cleanliness and luxurious facilities, deeming it deserving of five stars for these attributes. However, some guests have noted that the room service is slow and the pool is smaller and more cluttered than expected for a five-star hotel. Despite these criticisms, the overall service is frequently commended for meeting the high expectations of a five-star hotel.

Business

Dana Rayhaan by Rotana proves to be an excellent choice for business travelers seeking comfort and efficiency. The hotel features modern, spacious rooms that are well-suited for work-related stays, providing essential amenities and 24/7 room service. Despite being a new establishment, operational for just two to three months, it has garnered praise for its cleanliness, functionality and efficiency, particularly regarding the swift elevators.

Located in a quiet area, it offers a tranquil environment essential for focused work. The staff, including the professionally trained reception team, receive commendations for their excellent service, contributing to an overall pleasant stay. Guests note that everything about the hotel, including its highly rated manager, is wonderful.

In summary, Dana Rayhaan by Rotana excels in offering a productive and comfortable stay for those traveling for business, complemented by modern facilities and attentive service.

Outdoor Pool

Dana Rayhaan by Rotana offers a beautiful and spacious outdoor pool that guests frequently commend for its cleanliness. The pool area benefits greatly from the efforts of the professional staff, including notable mentions of Abdullah and Mustafa, who excel in teaching swimming and provide exceptional service. Guests also appreciate the support and coordination from the hotel's management, praising Front Office Manager Ibrahim Al-Dhubiyani. Although a minor issue was noted regarding the pool floor collecting water, the overall experience at the pool is highlighted by its outstanding features and attentive staff.

Luxury

Dana Rayhaan by Rotana offers a truly luxurious experience, rivalling the opulence of Dubai's finest hotels. Guests consistently highlight the exceptional service and the welcoming procedures, enhancing the overall ease of entry and exit. This new, upscale hotel impresses with its clean and luxurious facilities, ensuring a tranquil and peaceful ambiance throughout the stay. The rooms boast immaculate cleanliness and luxurious furnishings, providing an unsurpassed level of comfort. Positioned on the eastern coast, the hotel offers breathtaking views of the Dammam Corniche, adding to the allure of the setting. The reception staff is noted for their professionalism and thorough training, contributing to the seamless high-end experience. Despite minor areas for improvement, such as better separation of smokers and non-smokers, the hotel's overall atmosphere exudes an aura of casual luxury that leaves a lasting impression on guests.

Yes, Dana Rayhaan by Rotana has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Dana Rayhaan by Rotana.

No, Dana Rayhaan by Rotana doesn't allow dogs.

No, parking facilities aren't available at Dana Rayhaan by Rotana.

Yes, Dana Rayhaan by Rotana has a gym.

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