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Summary of reviewsResidence Inn by Marriott Dammam is strategically located in the heart of the city, offering unparalleled convenience for both business travelers and tourists. The hotel is close to essential amenities, such as restaurants, cafes, pharmacies and shopping areas and just a short drive from the Corniche and the vibrant city center. Guests appreciate its cleanliness, modernity and luxurious feel, combined with spacious and comfortable rooms.
The breakfast is a standout feature with a buffet that caters to both eastern and western tastes and is frequently described as excellent and varied. Despite a few requests for more vegetarian options, the high quality and richness of the food are well-received. The dinner options, particularly those by Chef Muhammad Ayaz, receive specific praise for their delicious and memorable dishes.
The rooms are particularly lauded for their spaciousness, modern design and cleanliness. They come with fully-equipped kitchens, comfortable beds and thoughtful amenities. The efficiency and excellence of the room service contribute to a restful and enjoyable stay.
The hotel's exceptional cleanliness is frequently highlighted with guests appreciating the well-maintained facilities, soundproof environment and efficient cleaning staff. The friendly and professional staff, including standout individuals like Hassan, Omar, Abdullah and Chef Muhammad Ayaz, add to the overall positive guest experience.
The fast and reliable free WiFi enhances the stay, although minor interruptions and the absence of internet service to the TV are noted. The outdoor pool, though small and sometimes crowded, is well-maintained and appreciated by families.
Parking facilities are commendably organized with ample spaces available both underground and outside, ensuring convenience and security for guests. Families find the hotel particularly accommodating with spacious rooms, a kids' club and a pool that entertains children.
The beds are generally comfortable and supportive, though a few guests noted minor issues with pillows, blankets or bed positioning. Despite this, the overall sleep experience is positive.
While there is some discrepancy among guests regarding the hotel's star rating, many praise the hotel's excellence, often considering it worthy of a 5-star designation. The business-friendly environment, featuring a corporate-style space and efficient business center, caters well to corporate travelers.
Overall, Residence Inn by Marriott Dammam delivers a high-quality, comfortable stay with excellent service, making it a highly recommended choice for visitors to the city. Show more
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Categories
Hotel Taking Steps Towards Sustainability
This property has achieved Green Key certification, demonstrating its dedication to sustainable practices and reducing its environmental impact.
Family Friendly Hotel
Offering suites with kitchenettes, this hotel is suitable for families needing self-catering options. It provides complimentary breakfast and has a swimming pool. There are laundry facilities for families.
Hotel with Swimming Pool
This hotel offers comfortable accommodations and features a swimming pool, making it a popular choice for guests seeking relaxation and recreation.
Outdoor Pool
Hotel with Parking
As a property tagged with parking in our database, this hotel offers parking facilities for guests.
Accessible Hotel
Residence Inn by Marriott Dammam is listed as a hotel with accessibility features.
Hotel with Gym
This hotel features a fitness center.
4-Star Hotel
This hotel offers extended stays with apartment-style suites that include fully equipped kitchens and separate living areas, making it ideal for guests seeking a comfortable and convenient experience. It also features amenities like a fitness center and complimentary breakfast.
Hotel with Outdoor Pool
The hotel features an outdoor pool. It's well-regarded for cleanliness and customer service, making it a comfortable choice for extended stays.
Hotel for Honeymoon
Romantic Hotel
Business Hotel
Room Types
King Studio with City ViewFeaturing free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio features a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit has 1 bed.
One-Bedroom King SuiteBoasting a private entrance, this spacious suite also includes 1 bedroom, a seating area and 1 bathroom with a bath and a shower. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as pool views. The unit has 1 bed.
Two-Bedroom Suite with City ViewFeaturing a private entrance, this spacious suite also consists of 1 bedroom, a seating area and 1 bathroom with a bath and a shower. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a dining area as well as city views. The unit offers 1 bed.
King StudioOffering free toiletries and bathrobes, this studio includes a private bathroom with a shower, a hairdryer and slippers. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious air-conditioned studio offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a tea and coffee maker as well as pool views. The unit has 1 bed.
Large King StudioA seating area, a safe deposit box and a sofa are offered in this spacious studio. The unit has 1 bed.
Three-Bedroom SuiteThe spacious suite offers a seating area, a safe deposit box and a sofa.
About Residence Inn by Marriott Dammam
License: 10002331
Guest Reviews
Location
Residence Inn by Marriott Dammam boasts a highly coveted location in the heart of the city, making it ideal for both business travelers and tourists. The hotel is praised for its proximity to essential amenities, such as restaurants, cafes, pharmacies and multiple shopping areas. Guests appreciate that it is only a 5-minute drive from the Corniche, providing easy access to the sea, tourist attractions and the vibrant city center.
The location underscores convenience, being close to the historic old market of Dammam and modern commercial streets. Though there were mentions of incorrect coordinates on Booking.com and Google Maps, overall, the site manages to maintain an air of tranquility and safety.
The hotel is noted for its cleanliness, modernity and luxury feel, which complement its strategic placement in the city. The spacious and comfortable rooms contribute to a relaxing stay, emphasized by many reviews highlighting excellent service and a varied breakfast buffet.
Residence Inn by Marriott Dammam not only delivers in terms of location but also in comfort and amenities, making it a solid choice for a convenient and pleasant stay in the city.
Breakfast
The breakfast at Residence Inn by Marriott Dammam receives widespread acclaim from guests. Many highlight the excellent, varied and delicious options available with a buffet that caters to both eastern and western tastes. The array of fresh food, hot choices and diverse offerings appears to cater to all palates. Guests frequently describe the breakfast as lovely, great and awesome, noting the high quality and richness of the food.
However, there are also comments pointing to the need for more variety, especially for vegetarians and some mention that the breakfast, although good, lacks the standards expected of a 4 or 5-star hotel. Despite this, the breakfast service and the attentive staff receive positive remarks. Overall, the breakfast stands out as a major highlight for many visitors, contributing significantly to their overall satisfaction with their stay.
Dinner
Residence Inn by Marriott Dammam offers an array of delicious dining options that have left many guests impressed. Highlighting good and delicious food, visitors frequently praise the hotel’s morning breakfast for its variety and remarkable flavors. Culinary creations by Chef Muhammad Ayaz receive specific acclaim, described as truly remarkable with dishes like fish and chips and pizza being particularly memorable. Many guests find the food beautiful and amazing, making dining at the hotel an unforgettable experience despite the higher prices per person.
However, there are some areas of concern. The dining area is often empty during dinner, leading guests to order room service instead. Service issues were noted, including staff demeanor and inaccuracies in fulfilling requests. Moreover, an oddity involving a coffee machine labeled "Adeni tea" that only dispenses water was mentioned. Overall, despite the exceptional quality of the food, improvements in service and dining logistics could enhance the experience even further.
Rooms
Residence Inn by Marriott Dammam boasts impressively spacious and exceedingly clean rooms that have garnered much praise from guests. These rooms, often described as modern and well-designed, come with fully-equipped kitchens that include all essential cooking utensils, thereby adding convenience for longer stays or for guests who prefer to prepare their own meals. The beds are notably comfortable, contributing to an overall restful experience.
Each room offers generous space, making them suitable for families as well. Visitors have highlighted the availability of various room options, which are well-appointed and feature thoughtful amenities such as extra water bottles and spacious bathrooms. Additionally, the furnishings are new and the interior décor is beautifully coordinated, giving the space a fresh and contemporary feel.
Room service is commended for its efficiency and excellence, ensuring that rooms are kept in pristine condition. Despite minor issues like occasional uncleaned spots upon check-out and lack of mirrors outside bathrooms, the overall cleanliness of the rooms remains a standout feature. The hotel also pays close attention to detail in aspects like lighting control and room layout, enhancing the comfort and aesthetic appeal.
Guests appreciate the substantial size of the rooms and suites, ensuring a comfortable stay whether for business or leisure. Some reviews do note noise from outside or the occasional lack of noise isolation, but these seem to be rare occurrences.
Overall, Residence Inn by Marriott Dammam is lauded for delivering spacious, clean and comfortable accommodations that cater well to the needs of its guests, creating a pleasant and modern home away from home.
Beds
Visitors to Residence Inn by Marriott Dammam frequently highlight the comfort and spaciousness of the beds. Guests particularly appreciate the large size and cozy quality of the beds, often emphasizing a very comfortable sleep experience. The mattress and pillows are noted to be particularly supportive with several reviews mentioning that they felt exceptionally comfy. Several guests also enjoyed the additional sofa bed, which offers a good quality sleeping alternative.
However, not all reviews are uniformly positive. A few guests found the bed pillows and blankets uncomfortable and some experienced disturbances from bed noises or were unhappy with the bed's positioning near the closet and toilet area. Additionally, some noted that the bed's edges were sharp, posing a minor inconvenience.
Despite these occasional issues, the overall consensus suggests that the beds at Residence Inn by Marriott Dammam largely contribute to a restful stay with many guests expressing satisfaction with their sleeping arrangements.
Cleanliness
The Residence Inn by Marriott Dammam consistently garners high praise for its exceptional cleanliness. Numerous guest reviews highlight the hotel’s immaculate and tidy condition, mentioning clean facilities, rooms and common areas. The hotel is described as very clean, well-maintained and peaceful, contributing to a comfortable and relaxing stay for guests. The rooms are frequently noted as being spacious with new, clean furniture and the bedding is consistently fresh and well-kept.
The overall ambiance of the property is very positive with guests appreciating the calm, quiet and soundproof environment. The efficient and quick response from the cleaning staff receives considerable commendation, further enhancing the guest experience. Despite a few mentions of minor issues like slow shower drainage and occasional unclean windows, these do not overshadow the overwhelmingly positive feedback about the hotel's cleanliness.
The new and modern decor of the hotel, coupled with clean, cozy and elegant spaces, further underscores the high standards maintained here. The reception staff's friendly demeanor adds to the positive atmosphere. In summary, the Residence Inn by Marriott Dammam stands out for its outstanding cleanliness, comfortable accommodations and well-kept facilities, making it a highly recommended choice for travelers seeking a hygienic and serene hotel experience.
Staff
Residence Inn by Marriott Dammam boasts an exceptionally dedicated and professional staff, consistently praised for their client-centered approach. Hospitality starts at the reception, where staff members like Hassan, Omar and Abdullah have been specifically highlighted for their friendly and efficient service. Guests appreciate the respectful and supportive demeanor of the employees with standout mentions for their high ethics and accommodating attitude.
Service is consistently noted as courteous and prompt with special thanks given to the hotel management and restaurant staff for their high level of professionalism and warm welcome. The hotel ensures that guests feel valued, often going above and beyond with personalized touches such as room upgrades and added breakfast.
Despite a few isolated incidents of slower response times and improper behavior, the majority of feedback underscores the exceptional service, welcoming atmosphere and positive interactions with the staff. Standout employees, including Chef Muhammad Ayaz and receptionist Mr. Hassan Al-Faraj, contribute to the overall excellent guest experience, adding to the hotel's reputation for sophisticated and ethical treatment of its guests.
Wi-Fi
The Residence Inn by Marriott Dammam provides a very good internet experience with many guests praising the fast and free WiFi. The wireless internet service is consistently described as outstanding and reliable, ensuring smooth connectivity for most needs. Although there are occasional minor interruptions, the overall internet connection is solid and performs better than many other hotels. Some guests noted the absence of an internet connection service to the TV screen, but the general availability and quality of the WiFi seem to meet most visitors' expectations. Overall, the WiFi service greatly enhances the stay at this hotel.
Pool
The Residence Inn by Marriott Dammam offers an outdoor pool located on the first floor, which many guests find appealing and enjoyable. The pool's cleanliness stands out and it is particularly appreciated by families with children. However, some reviews mention that the pool is relatively small and can feel congested at times. There were also mentions of occasional maintenance and infrequent issues with cleanliness. A suggestion from guests includes having a dedicated women's swimming pool. Generally, visitors value the pool area for its pleasant atmosphere and accessibility.
Parking
Residence Inn by Marriott Dammam receives commendable feedback regarding its parking facilities. Guests consistently mention that there are more than enough parking spaces, available both underground and outside, ensuring convenience for all visitors. The availability of parking is frequently highlighted with many finding spacious spots that provide direct access to the hotel rooms from the basement. While some reviews note that the parking spaces between cars can be a bit tight and exposed to the sun, the general consensus is that the parking is well-organized and sufficient. The presence of multiple elevators and good parking nearby further adds to the ease of access and overall convenience for guests. The hotel’s secure underground parking is particularly noted, offering guests peace of mind during their stay.
Family
Residence Inn by Marriott Dammam is an excellent choice for families seeking a comfortable and accommodating stay. The facilities are notably new and well-maintained, offering great spaces for family activities. Families can enjoy spacious rooms that are well designed and equipped with clean and almost complete kitchen utensils, ensuring a convenient and home-like atmosphere. The hotel excels in providing a comfortable environment that is highly recommended for family stays.
The pool is a highlight for children, often leaving them happy and amused. However, while the kids' club is present, it may lack some amusement options, but this is offset by the overall quality and comfort of the hotel's services and facilities. The polite and classy behavior of the staff further contributes to a positive family experience. Many guests are looking forward to returning for more visits, indicative of their satisfying stays. Overall, it is a wonderful facility for families visiting Dammam.
5 Star
Residence Inn by Marriott Dammam showcases a beautiful and well-maintained facility where numerous guests highlighted the overall excellence of the accommodation. Many praise the rooms and the services provided with an abundance of reviews asserting everything was excellent. Positive feedback often brackets the hotel’s rating with several guests suggesting it deserves more than four stars and some even referring to it as a genuine 5-star experience.
However, there is some discrepancy among reviewers regarding the hotel’s star rating. While many agree that it provides 5-star service, others argue that both the service and overall experience do not quite meet a 5-star standard, considering it more akin to a 4-star hotel or a high-end hotel apartment. A few reviewers also noted that the price did not align with their expectations of a 5-star establishment. Despite these differences, the overall sentiment tends towards recognizing the Residence Inn by Marriott Dammam as a noteworthy and quality hotel stay.
Business
Residence Inn by Marriott Dammam offers a business-friendly environment that caters well to corporate travelers. The hotel features a corporate-style space ideal for business gatherings and meetings. Guests appreciate the efficient business center available, highlighting its suitability for business needs. The check-in and check-out processes are notably quick, allowing for a smooth and hassle-free experience. The reception staff are consistently praised for their helpfulness and professionalism, ensuring a supportive and welcoming atmosphere. Management's diligence in maintaining high service standards is evident, adding to the overall positive experience for business travelers.
Luxury
The Residence Inn by Marriott Dammam offers a luxurious experience, characterized by modern and elegant decor. Guests consistently mention the new, clean and sophisticated furniture that adds to the opulent feel of the rooms. The hotel's attention to detail in creating a classy atmosphere is evident throughout the property, from the luxurious rooms to the majestic decor. The overall ambiance is not only pleasant but also extremely peaceful, providing a serene retreat for visitors. Exceptional service enhances the stay with a delightful and varied breakfast that perfectly complements the luxurious environment. Everything about the hotel, from the decor to the services, contributes to a refined and enjoyable experience.
Yes, Residence Inn by Marriott Dammam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Residence Inn by Marriott Dammam.
No, Residence Inn by Marriott Dammam doesn't allow dogs.
Yes, parking facilities are available at Residence Inn by Marriott Dammam.