ibis Budget - Dandenong
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Summary of reviewsLocated conveniently in Dandenong, ibis Budget offers guests an ideal spot close to a supermarket, shopping centers and the Dandenong Monash hospital. Its proximity to the mall, CBD and venues like the nearby volleyball stadium and Sandown raceway make it an appealing choice for both leisure and business travelers. Guests appreciated the excellent value for money, free parking and the friendly and helpful staff, making the hotel a practical choice for visitors.
The rooms are praised for their cleanliness, comfort and essential amenities including a TV and well-working air conditioning. Many guests noted the rooms were quiet and tidy, suitable for a short, budget-friendly stay. However, the compact size of the rooms and bathrooms is a common concern with some mentioning strange smells and cleanliness inconsistencies.
The staff is frequently highlighted as a strong positive aspect, providing a welcoming atmosphere and exceptional service. Friendly and accommodating employees at the front desk, including notable mentions of Neville and assistant manager Sam, contribute significantly to the hotel's reputation.
Parking is another well-received feature with guests appreciating the ample on-site and off-street spaces, though some security concerns have been noted. The beds receive mixed reviews; while many guests found them comfortable with clean sheets and towels, others noted issues with hardness or sagging.
Cleanliness experiences are mixed with positives pointing to clean, tidy rooms and beddings. Nonetheless, several guests reported issues such as dirty floors, clogged bathroom drains and dust problems. These indicate a need for more thorough and consistent housekeeping.
The breakfast provided is generally seen as basic and inadequate with many finding the selection limited and the service inconsistent, partly due to Covid-19 restrictions. The Wi-Fi also drew criticism for being slow, unreliable and poorly accessible in rooms.
Accessibility does pose challenges with the lack of an elevator and issues with reserved parking for disabled individuals. The small and impractical bathrooms and numerous stairs present difficulties for guests with mobility issues.
In summary, ibis Budget - Dandenong offers a good value, practical choice with a convenient location and friendly staff, but would benefit from improvements in room size, cleanliness consistency, breakfast quality, internet service and accessibility features.
Categories
The rooms are praised for their cleanliness, comfort and essential amenities including a TV and well-working air conditioning. Many guests noted the rooms were quiet and tidy, suitable for a short, budget-friendly stay. However, the compact size of the rooms and bathrooms is a common concern with some mentioning strange smells and cleanliness inconsistencies.
The staff is frequently highlighted as a strong positive aspect, providing a welcoming atmosphere and exceptional service. Friendly and accommodating employees at the front desk, including notable mentions of Neville and assistant manager Sam, contribute significantly to the hotel's reputation.
Parking is another well-received feature with guests appreciating the ample on-site and off-street spaces, though some security concerns have been noted. The beds receive mixed reviews; while many guests found them comfortable with clean sheets and towels, others noted issues with hardness or sagging.
Cleanliness experiences are mixed with positives pointing to clean, tidy rooms and beddings. Nonetheless, several guests reported issues such as dirty floors, clogged bathroom drains and dust problems. These indicate a need for more thorough and consistent housekeeping.
The breakfast provided is generally seen as basic and inadequate with many finding the selection limited and the service inconsistent, partly due to Covid-19 restrictions. The Wi-Fi also drew criticism for being slow, unreliable and poorly accessible in rooms.
Accessibility does pose challenges with the lack of an elevator and issues with reserved parking for disabled individuals. The small and impractical bathrooms and numerous stairs present difficulties for guests with mobility issues.
In summary, ibis Budget - Dandenong offers a good value, practical choice with a convenient location and friendly staff, but would benefit from improvements in room size, cleanliness consistency, breakfast quality, internet service and accessibility features.
Hotel near Golf Courses
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Located conveniently in Dandenong, the ibis Budget offers guests an ideal spot with numerous advantages. Its proximity to a supermarket, shopping centers and the Dandenong Monash hospital ensures that all essentials are within easy reach. The hotel’s location near the mall and the CBD makes it an appealing choice for both leisure and business travelers. Guests appreciated the excellent value for money coupled with the convenience of free parking. Additionally, the spot is well-suited for events and activities, including those at the nearby volleyball stadium and Sandown raceway. The friendly and helpful staff further enhance the experience, making ibis Budget a comfortable and practical choice for anyone visiting the area.
The breakfast experience at ibis Budget - Dandenong has received mixed reviews with more attendees leaning towards dissatisfaction. Many guests mentioned that the breakfast offered is a basic continental option and the breakfast plan is inexpensive. However, several reviews highlight issues including the breakfast area not being open at the advertised times, particularly for early risers or workers needing to leave before 8 am. There were also frequent mentions of limited selection and instances where items such as bread or a functioning pancake machine were unavailable. There is a sentiment that the quality and availability of breakfast could be significantly improved with some guests feeling that it wasn't worth the extra cost. Others noted that the breakfast offering or lack thereof, was due at times to Covid-19 restrictions. Overall, it seems that the breakfast at ibis Budget - Dandenong could use considerable improvement to meet guest expectations.
The rooms at ibis Budget - Dandenong are clean and equipped with essential amenities, including a TV and well-working air conditioning. Most guests highlighted the overall cleanliness and comfort of the rooms, noting that they were tidy and functional. For the price, the rooms were found to be satisfactory and quiet, making them adequate for a short and budget-friendly stay.
However, a consistent point of concern among travelers was the room size with many describing the rooms as very small and cramped. The bathrooms were particularly noted for their tiny size and some guests found the overall room space insufficient.
Other guests mentioned specific issues such as strange smells, dust and cleanliness inconsistencies, including dirty walls, clogged sinks and finding hair in the shower and bunk bed. Despite some negative experiences, the hotel's location and the availability of parking were seen as positives.
For those looking for a basic and no-frills stay, ibis Budget - Dandenong offers good value, but it may fall short for those expecting more spacious and thoroughly clean accommodations.
Guests who have stayed at ibis Budget - Dandenong have expressed varied opinions about the quality of the beds. Many found the beds to be comfortable and appreciated the clean sheets and bedding. Words such as comfy, clean and comfortable frequently appeared in the reviews. The positive aspects included clean towels and sheets, additional pillows, comfortable mattresses and the overall cleanliness of the bed itself.
However, there were also several complaints about the beds being hard, sagging in the middle or simply uncomfortable. Issues such as lumps in the mattresses and a waterproof strip in the middle making the bed hot were noted. Despite some negative feedback on the comfort of the pillows and mattresses, the bedding and cleanliness aspects received satisfactory comments from many.
The staff at the hotel were consistently mentioned as friendly and helpful, which added to the overall positive experience for some guests. Nonetheless, the comfort of the beds remains a mixed topic among reviews, indicating room for improvement in this area.
The reviews for ibis Budget - Dandenong reveal a mixed experience in terms of cleanliness. On the positive side, a significant number of guests praised the rooms for being clean, tidy and comfortable. Many found the bed sheets and covers clean and a few highlighted the overall cleanliness as satisfactory, noting friendly staff and a peaceful environment.
However, numerous reviews indicate serious concerns regarding the hotel's cleanliness. Common issues included dirty floors, clogged and moldy bathroom drains, hair in shower areas and insects or bugs on beds. Many guests found questionable hygiene in bathrooms and toilets with observations of dirty walls and furniture. Some mentioned rooms smelling of cigarette smoke and dust being a pervasive problem, including dust circulating from the air conditioners. There were also reports of personal items left uncleaned, such as dirty kettles and microwaves.
The general consensus suggests that while some guests had a positive experience regarding room cleanliness, many found it lacking, indicating a need for more thorough and consistent housekeeping practices.
Nestled in Dandenong, the ibis Budget hotel is frequently praised for its welcoming atmosphere, primarily thanks to its dedicated and friendly staff. Visitors often commend the warm reception they receive, noting that employees at the front desk are particularly approachable, helpful and accommodating. Many guests find the staff polite and efficient, from the receptionist to the managerial team. Neville, one of the staff members and assistant manager Sam are highlighted for their exceptional kindness and helpfulness. Housekeeping also gets a nod for its efficiency and politeness.
While the majority of the feedback celebrates the staff's friendliness and assistance, there are occasional mentions of less favorable experiences, such as issues with understanding at the front desk and instances of unwelcoming behavior. Despite these occasional lapses, the positive comments vastly outnumber the negative ones, painting a picture of a hotel with a largely dedicated and courteous team that works hard to ensure guest satisfaction.
In summary, the staff at ibis Budget - Dandenong are often described as the highlight of the stay, contributing significantly to the hotel's reputation as a solid choice for budget-conscious travelers seeking a friendly and accommodating environment.
The Wi-Fi at ibis Budget - Dandenong has left guests disappointed in several aspects. Many reviews highlight that the internet connection is often slow and unreliable with intermittent access that disrupts connectivity. Although the hotel advertises free Wi-Fi, it appears to be primarily available in the lobby rather than in guest rooms. Additionally, guests have mentioned the lack of instructions or information on how to connect to the Wi-Fi. These recurring issues suggest that the hotel may need to improve its internet services to meet guest expectations.
Ibis Budget - Dandenong offers guests a variety of parking options, including ample on-site and off-street spaces. Visitors appreciate the convenience of free parking and the availability of numerous spots, making it easy to find a place for their vehicle. The parking area is vast and often praised for its comfort and excellent layout. However, it's worth noting that some guests have experienced security concerns, such as broken car windows and unauthorized people loitering, which might affect the sense of safety. Additionally, parking can occasionally be crowded and there have been instances of non-permitted vehicles occupying disabled parking spaces. Overall, while the parking facilities are generally well-received and convenient, vigilance and caution are recommended due to occasional security issues.
The ibis Budget - Dandenong offers a straightforward check-in process, ensuring a smooth start to guests' stays. However, the hotel lacks an elevator, posing challenges for those with mobility issues or heavy luggage. The presence of numerous stairs can be particularly difficult for guests with disabilities. Additionally, the parking space reserved for disabled individuals is sometimes occupied by vehicles without permits. The bathrooms are described as small and impractical with a step up into the toilet and shower area making access harder for seniors. Overall, while the check-in experience is efficient, the lack of accessible features such as an elevator and adequately reserved parking may not fully cater to the needs of disabled guests.
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Location
Breakfast
Rooms
However, a consistent point of concern among travelers was the room size with many describing the rooms as very small and cramped. The bathrooms were particularly noted for their tiny size and some guests found the overall room space insufficient.
Other guests mentioned specific issues such as strange smells, dust and cleanliness inconsistencies, including dirty walls, clogged sinks and finding hair in the shower and bunk bed. Despite some negative experiences, the hotel's location and the availability of parking were seen as positives.
For those looking for a basic and no-frills stay, ibis Budget - Dandenong offers good value, but it may fall short for those expecting more spacious and thoroughly clean accommodations.
Beds
However, there were also several complaints about the beds being hard, sagging in the middle or simply uncomfortable. Issues such as lumps in the mattresses and a waterproof strip in the middle making the bed hot were noted. Despite some negative feedback on the comfort of the pillows and mattresses, the bedding and cleanliness aspects received satisfactory comments from many.
The staff at the hotel were consistently mentioned as friendly and helpful, which added to the overall positive experience for some guests. Nonetheless, the comfort of the beds remains a mixed topic among reviews, indicating room for improvement in this area.
Cleanliness
However, numerous reviews indicate serious concerns regarding the hotel's cleanliness. Common issues included dirty floors, clogged and moldy bathroom drains, hair in shower areas and insects or bugs on beds. Many guests found questionable hygiene in bathrooms and toilets with observations of dirty walls and furniture. Some mentioned rooms smelling of cigarette smoke and dust being a pervasive problem, including dust circulating from the air conditioners. There were also reports of personal items left uncleaned, such as dirty kettles and microwaves.
The general consensus suggests that while some guests had a positive experience regarding room cleanliness, many found it lacking, indicating a need for more thorough and consistent housekeeping practices.
Staff
While the majority of the feedback celebrates the staff's friendliness and assistance, there are occasional mentions of less favorable experiences, such as issues with understanding at the front desk and instances of unwelcoming behavior. Despite these occasional lapses, the positive comments vastly outnumber the negative ones, painting a picture of a hotel with a largely dedicated and courteous team that works hard to ensure guest satisfaction.
In summary, the staff at ibis Budget - Dandenong are often described as the highlight of the stay, contributing significantly to the hotel's reputation as a solid choice for budget-conscious travelers seeking a friendly and accommodating environment.
Wi-Fi
Parking
Accessible
No, ibis Budget - Dandenong doesn't have any pool.
No, a spa isn't available at ibis Budget - Dandenong.
No, ibis Budget - Dandenong doesn't allow dogs.
Yes, parking facilities are available at ibis Budget - Dandenong.
No, ibis Budget - Dandenong doesn't have a gym.
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