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Summary of reviewsBrit Hotel Guinguet - Lyon L'Arbresle is lauded for its excellent location, which is both accessible and conveniently close to key venues and main roads, yet remains peaceful and quiet. Ample parking further adds to its appeal. The standout feature of the hotel is its dining experience, particularly the restaurant, which receives consistent praise for its quality, atmosphere and value for money. Guests particularly enjoy the food and impeccable service with specific mentions of notable dishes like the garlic and shrimp risotto.
The hotel staff are another highlight, frequently commended for their friendliness, professionalism and attentiveness, contributing positively to guests' overall experiences. Reception and restaurant staff, in particular, ensure a welcoming and accommodating environment.
However, the hotel does face criticism in certain areas. The breakfast service is inconsistent with many guests noting a lack of variety and freshness. Issues such as weak breakfasts delivered in baskets without essentials and the absence of service on certain days are common complaints.
The rooms and cleanliness of the hotel are areas that need attention. While some guests have found the rooms comfortable, many others report issues with outdated furniture, cleanliness and maintenance—citing musty odors, stained walls and malfunctioning facilities. The cleanliness of the hotel, in particular, is frequently mentioned as a downside with reports of cobwebs, moldy smells and inadequate cleaning practices.
WiFi connectivity is another noted problem with several guests experiencing difficulties in accessing the internet from their rooms. Despite these issues, the beds generally receive positive feedback for their comfort, although some guests did report issues with the condition and cleanliness of the bedding.
In summary, while Brit Hotel Guinguet - Lyon L'Arbresle excels in location, dining and staff friendliness, it would benefit from improvements in breakfast offerings, room maintenance, cleanliness and WiFi connectivity to enhance the overall guest experience.
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