Saluja Residency in Siliguri is highly praised for its prime location, offering travelers unparalleled convenience. Situated on the main road and just 4 kilometers from NJP railway station, it allows easy access to essential areas and the bustling life of Siliguri. The hotel's cleanliness and the delightful offerings at the on-site restaurant further enhance the guest experience.
Guests find breakfast satisfactory and appreciate its inclusion with the stay and the convenience of in-room service. The cooked breakfast enjoys favorable mentions for its quality, although some improvements are needed to meet everyone's expectations fully, such as addressing the absence of a buffet option and ensuring the availability of the promised complimentary breakfast.
The rooms at Saluja Residency elicit mixed reactions, though the staff's helpfulness and basic room services, especially for breakfast, stand out positively. Cleanliness is generally noted, though inconsistencies have been reported, including issues with room ventilation, spiderwebs and mosquito problems. Despite this, many find the rooms acceptable for short stays.
The hotel's overall cleanliness garners mixed reviews with some guests commendings its standards while others cite specific issues, particularly with bathroom cleanliness. However, the hotel seems committed to maintaining a clean environment.
Staff at Saluja Residency are frequently commended for their politeness, good behavior and helpful nature, including the security personnel and other team members. While there are occasional concerns about some staff members' responsiveness and attitude, the general sentiment towards the staff is positive, highlighting their courteous and well-mannered demeanor.
Overall, Saluja Residency offers a value-for-money stay with its strategic location, good staff and efforts towards cleanliness, despite some room for improvement in certain areas.