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Summary of reviewsThe Royal Mandaya Hotel in Davao City offers guests a warm and welcoming experience, highlighted by its exceptional location. Positioned centrally, it provides convenient access to key attractions such as People’s Park and various dining options, making it ideal for both leisure and business travelers. The helpful staff further enhance this accessibility, ensuring guests experience everything the vibrant city has to offer.
A largely positive breakfast experience is a notable feature, with an extensive variety of options catering to diverse tastes. The inclusion of breakfast in the room rate is appreciated for adding value, and the high quality and freshness of the food receive commendation. Friendly service contributes to the delightful dining experience, despite occasional price concerns when not complimentary.
Rooms at The Royal Mandaya Hotel are praised for their spaciousness and comfort, with commendable amenities like bathtubs and effective air conditioning. However, the hotel shows signs of aging, particularly in its interiors and furniture, suggesting the need for updates. Although maintenance issues such as plumbing leaks occur, overall room comfort remains satisfactory.
The staff's exceptional service is a highlight, consistently described as friendly, accommodating, and attentive. This level of hospitality leaves a lasting positive impression, contributing significantly to a wonderful stay. The pool area offers a relaxing atmosphere with a poolside bar, although minor maintenance improvements could enhance this experience.
Guests generally appreciate the comfort of the beds, describing them as firm and accommodating for families. However, there is room for enhancement in bedding and pillow comfort. The free Wi-Fi service, while secure, presents mixed experiences regarding connectivity, indicating potential for improvement.
Despite some concerns about cleanliness and outdated facilities, The Royal Mandaya Hotel provides a reliable choice in the heart of Davao City. It offers a pleasing blend of charm and practicality expected from a three-star establishment, appealing to budget-conscious travelers while serving as a solid base for exploring the city. Show more
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Hotel for Honeymoon
This hotel is recommended for couples looking for a romantic stay. It offers spa services for relaxation and is known for its quality services. Its central location and amenities make it a convenient and romantic choice.
Family Friendly Hotel
The Royal Mandaya Hotel provides comfortable accommodations and is known for its central location. While specific family amenities aren't detailed, its accessibility to city attractions makes it convenient for families to explore Davao City.
Hotel with Swimming Pool
The Royal Mandaya Hotel provides a well-maintained swimming pool for guests to relax and unwind. The hotel's central location and traditional hospitality make it a popular choice for travelers seeking a comfortable stay with good pool amenities.
Outdoor Pool
Hotel with Parking
The Royal Mandaya Hotel offers free self-parking and free private parking on site. Valet parking is also available, adding an extra layer of convenience for guests with vehicles.
Accessible Hotel
This hotel provides accessibility features including a lift and is wheelchair accessible, though limitations may apply. It also offers accessible parking.
Hotel with Gym
The Royal Mandaya Hotel provides fitness facilities. It ensures guests have access to essential workout equipment during their stay.
3-Star Hotel
This hotel offers a mix of comfort and convenience with a touch of local charm. It provides a range of amenities and a central location, making it a versatile option for different types of travelers.
Hotel with Outdoor Pool
The Royal Mandaya Hotel features an outdoor pool and multiple dining options. Guests can enjoy a relaxing swim and convenient access to nearby attractions.
Hotel Taking Steps Towards Sustainability
Hotel near Nightlife Spots
Business Hotel
Room Types
Superior Double RoomThis double room is fitted with air conditioning, an LCD cable TV, and a private bathroom with shower and free toiletries. The unit also comes with a refrigerator along with a minibar and an electric kettle.
Deluxe Double RoomEquipped with a queen bed, this air-conditioned double room comes with a private bathroom and free toiletries. Other amenities include a flat-screen LCD TV with cable channels, an electric kettle, and a minibar along with a refrigerator.
Junior SuiteThis spacious suite comprises 1 living room, 1 separate bedroom and 2 bathrooms with a bath and free toiletries. The suite provides air conditioning, a minibar, an electric kettle, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.
Guest Reviews
7.0
Good
Location
The Royal Mandaya Hotel boasts an exceptional location that places guests in the heart of Davao City, providing convenient access to various attractions and necessary establishments. Situated centrally, the hotel ensures that guests are always close to key destinations such as People’s Park, malls, schools, and a variety of restaurants, making it ideal for both leisure and business travelers. The ease of reaching city landmarks and experiencing vibrant local markets is enhanced by the proximity to public transport options. Guests find the location perfectly suited for walking to nearby points of interest, including the cathedral. This accessibility, combined with helpful staff, contributes to a thoroughly pleasant stay, perfect for exploring everything Davao City has to offer.
Breakfast
The breakfast experience at The Royal Mandaya Hotel receives largely positive feedback from guests. Many commend the extensive variety of options available, from traditional Western to Asian favorites, ensuring there is something to suit all palates. Guests particularly appreciate the buffet's inclusion in the room rate, adding value to their stay. The quality and freshness of the food, including the well-regarded fruits section, contribute to the enjoyable morning meal. Although some reviews mention that the selection might have reduced compared to previous years, the friendly and accommodating staff receive high praise for enhancing the dining experience. Despite occasional mentions of price concerns when the breakfast isn't complimentary, the vast majority find the breakfast delightful, with terms like fantastic, superb, and excellent frequently used to describe the service and offerings. The Royal Mandaya Hotel seems to consistently provide a satisfying start to the day with its bountiful breakfast offerings.
Rooms
The Royal Mandaya Hotel offers rooms that vary significantly in terms of their amenities and conditions. Guests frequently commend the spaciousness of the rooms, their cleanliness, and the comfort of the beds, often mentioning the convenience of a bathtub with hot water and effective air conditioning. The views from some rooms are also appreciated. Despite the overall positive feedback on room size and comfort, many reviews point out that the hotel's facilities are showing signs of age, mentioning outdated interiors and furniture that could benefit from a refresh. Some rooms suffer from maintenance issues, such as air conditioning problems and plumbing leaks, and difficulties with WiFi connectivity. While some bathrooms include luxurious features like rain shower heads, others appear to need updates and more thorough cleaning. Overall, the rooms are described as satisfactory and quite hefty in size, with a few luxurious touches here and there, but many guests feel that a renovation could enhance the experience.
Beds
Guests of The Royal Mandaya Hotel largely appreciate the comfort of the beds provided in the rooms. Many reviews highlight the beds as extremely comfortable, noting the firm mattresses and nice coverings that contribute to a restful sleep. Several guests describe the beds as being of a decent size and suitable for families, accommodating two adults and a child comfortably. Despite mentions of the beds being slightly small and mattresses not notably soft, the general consensus leans towards a positive experience. Although there are comments about updating the beds and concerns about pillow comfort, the overall impression is that the hotel offers a good sleeping arrangement, which is complemented by soft bedsheets. Some feedback also points out that the cleanliness in certain areas, like the carpet and bathroom, could use improvement.
Cleanliness
The Royal Mandaya Hotel receives mixed reviews regarding its cleanliness, with guests highlighting both positive aspects and areas needing improvement. Many visitors commend the hotel for its clean, comfortable rooms, noting that linens are changed daily, and the overall cleanliness is satisfactory. The hotel's location also contributes positively to the guest experience, with attentive staff ensuring a bright and welcoming environment. Some reviews appreciate the cleanliness of the pool, adding that it's a relaxing feature of the hotel.
However, there are notable concerns among guests regarding outdated facilities and occasional pest issues. Complaints about cockroaches, dirty utensils, and dusty common areas evidence lapses in maintenance and hygiene. Despite new cleaning staff being mentioned, better training seems necessary to address these issues. Guests also express dissatisfaction with the old ambiance and cleanliness standards in certain rooms, suggesting a need for more comprehensive refurbishment and consistent cleaning practices. While there is charm to the establishment, further improvements in cleanliness would elevate the guest experience.
Staff
The Royal Mandaya Hotel in Davao is widely praised for its remarkable staff, who are consistently described as friendly, accommodating, and attentive. Guests highlight the cheerful and courteous service, particularly appreciating the hospitality at breakfast and throughout the hotel. The team is noted for being approachable and eager to assist, displaying professionalism and a genuine willingness to cater to guests' needs. The hotel's personnel, from the front desk to housekeeping and maintenance, leave a lasting positive impression with their warm smiles and readiness to assist. Although there are concerns about the hotel's need for upgrades, the superb customer service and the helpful nature of the staff stand out as a major draw for guests. Overall, the staff at The Royal Mandaya Hotel significantly contribute to an enjoyable and welcoming stay.
Wi-Fi
The Royal Mandaya Hotel offers free Wi-Fi for its guests, providing a sense of security with a password that is changed daily. While some guests emphasize the need for improvement, particularly within room connectivity, others have noted a well-established internet connection that facilitates their online activities. Despite the challenges faced by a number of visitors regarding weak and unstable Wi-Fi signals, there are accounts of satisfactory fast internet service available in certain areas of the hotel. Such mixed experiences with the Wi-Fi signal highlight an aspect of the hotel that may benefit from further enhancement to ensure consistent and reliable internet access for all guests.
Pool
The Royal Mandaya Hotel offers a pool experience that is mostly positive, attracting guests with its relaxing atmosphere and convenient poolside bar and restaurant. Located on the third level, the pool provides a pleasant spot to unwind, supported by a clean environment and a moderate chlorine level, ensuring a soothing swim. Guests appreciate the ample seating available around the pool, making it an inviting place to rest and socialize. The ambiance at the poolside bar further enhances the relaxing experience, allowing for a chilled retreat during or after a swim. Although the pool is relatively large, some have noted that it is smaller than expected, and seniors might find the stairs challenging. Maintenance issues such as loose tiles and outdated facilities suggest that improvements are needed to enhance the overall pool experience.
3 Star
The Royal Mandaya Hotel offers a solid experience with its well-maintained, albeit dated, facilities. Situated in the heart of Davao, its central location is a significant advantage for travelers. While the hotel shows signs of age and could benefit from modernization, it provides all the essentials expected from a three to four-star establishment. It's a practical choice for those seeking a budget-friendly stay. The hotel's unique charm is appealing, and despite some comments about its outdated appearance, it serves as a reliable option for visitors exploring the city.
Yes, The Royal Mandaya Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at The Royal Mandaya Hotel.
No, The Royal Mandaya Hotel doesn't allow dogs.
Yes, parking facilities are available at The Royal Mandaya Hotel.