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Summary of reviewsEcono Lodge Dewitt I-90 is favorably located, offering guests convenient access to nearby restaurants, shops, and amenities, which many visitors find appealing. The hotel's central yet peaceful setting allows for easy exploration of the area while accommodating those traveling with boat trailers, thanks to thoughtful parking arrangements. Additionally, the friendly and helpful staff are consistently highlighted as a positive aspect, providing attentive service and contributing to a welcoming experience.
However, there are several areas where the hotel falls short, such as the lack of a consistent breakfast service, which disappoints guests who expected a simple morning meal. The rooms require significant updates and improvements in cleanliness, as travelers have noted issues like outdated decor, maintenance concerns, and unpleasant odors. Problems with cleanliness persist throughout, with reports of dirty linens, stained sheets, and sticky bathroom surfaces. These conditions sometimes lead guests to feel the need to disinfect their own rooms.
Despite some guests finding the beds comfortable, there are frequent mentions of unsatisfactory bedding conditions, including old mattresses and reports of pests. These concerns overshadow the otherwise decent location and friendly service. Overall, while the staff's hospitality is a highlight, Econo Lodge Dewitt I-90 would benefit greatly from enhancements in cleanliness, maintenance, and provision of basic amenities to better meet guests' expectations. Show more
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Categories
Lodge near Golf Courses
As a budget-friendly option near I-90, it can serve as a base for golfers looking to explore courses across Onondaga County without focusing on luxury amenities.
Dog Friendly Lodge
Cheap Lodge
Accessible Lodge
Room Types
Double Room with Two Double Beds - Non-SmokingThis pet friendly twin/double room has a microwave, refrigerator and TV with HBO. Heating, air conditioning and a desk are provided, as is an iron and hairdryer.
King Room - Non-SmokingThis pet friendly twin/double room has a microwave, refrigerator and TV with HBO. Heating, air conditioning and a desk are provided, as is an iron and hairdryer.
Double Room with Two Double Beds - SmokingThe unit has 2 beds.
King Room - Smoking This pet friendly guestroom has a microwave, refrigerator and TV with HBO. Heating, air conditioning and a desk are provided, as is an iron and hairdryer.
Superior King Room - Non-SmokingGuests will have a special experience as the double room offers a spa bath. This double room provides a TV with cable channels. The unit offers 1 bed.
Guest Reviews
5.2
Rated
Location
Econo Lodge Dewitt I-90 boasts a prime location with easy access to a variety of amenities that travelers find convenient. Nestled near various restaurants and stores, visitors have ample choices for dining and shopping close at hand. The hotel's central position makes it a fitting choice for those looking to explore nearby businesses or simply enjoy a meal at a favorite restaurant. Guests appreciate the quiet area, ensuring a peaceful stay while situated in the heart of everything. Additionally, the convenient parking options that accommodate boat trailers add further ease for those traveling with additional equipment. This well-positioned hotel is ideal for travelers seeking both accessibility and tranquility.
Breakfast
Visitors to Econo Lodge Dewitt I-90 may find their morning routine lacking as breakfast is a notable omission at this hotel. Many guests anticipated starting their day with the promised meal, only to discover that breakfast was unavailable during their stay. Despite the appeal of a convenient continental breakfast mentioned by several travelers, it seems that this amenity hasn't been consistently offered. Some reviews suggest that hotel renovations might explain the absence, but the lack of communication and follow-through has left guests disappointed. Coffee is occasionally available, but even that can be elusive depending on the time of day. This aspect of the experience has not been fully aligned with guests' expectations of a budget-friendly accommodation that typically includes a simple breakfast.
Rooms
The rooms at Econo Lodge Dewitt I-90 present a mixed experience for guests. While some found the spaces to be slightly clean and equipped well enough to ensure basic comfort, there is a general consensus that the property requires significant updates. The rooms are described as outdated, with issues such as unsecured bathtub and entrance areas, small size, and an unpleasant smell. Cleanliness appears to be a recurring concern, with reports of dirty floors, bedsheets, and shower curtains, as well as maintenance problems like clogged sinks and inadequate water pressure. The pillows provided seem insufficient for a king-size bed, and the overall atmosphere in some rooms is described as dark and unwelcoming. Although the encounter with a helpful front desk staff member was a positive note, cleanliness and maintenance issues seem to overshadow the overall experience.
Beds
Guests had mixed experiences with the beds at Econo Lodge Dewitt I-90. Some found the beds comfortable, contributing to a restful stay. However, there were also criticisms primarily concerning the condition and cleanliness of the bedding. Issues such as old, lumpy mattresses, skimpy bedding, and sheets with cigarette holes were noted. There were reports of bed bugs and roaches, creating a less than ideal sleep environment. While some guests appreciated the decent location, the overall impression suggests the bedding could benefit from improvements in cleanliness and upkeep.
Cleanliness
Econo Lodge Dewitt I-90 struggles with significant cleanliness issues according to guest reviews. While some noted clean sheets and towels, this was not consistent across all experiences. Guests have reported stained sheets and worn-out towels, often opting to use their own bedding due to unsatisfactory conditions. Complaints about sticky surfaces in the bathroom, including the sink, floors, and toilet, paint a picture of a lack of thorough cleaning. The condition of the rooms extends to maintenance concerns, with holes in doors, leaky faucets, and dated bathroom fixtures.
Problems persist throughout the hotel, with multiple reviewers highlighting filthy conditions upon arrival. There are mentions of roaches, and some guests even had to disinfect their rooms themselves. Although some found the minor cleanliness issues tolerable, overall impressions point to a place that could benefit from a deep cleaning and refurbishing. There are procedural concerns as well, with undisclosed pet fees surprising guests and a lack of responsiveness to requests for clean items, such as an ice bucket.
Overall, these reviews suggest a need for improvement in maintaining cleanliness and ensuring a better environment for visitors.
Staff
The staff at Econo Lodge Dewitt I-90 is frequently described as friendly and helpful. Many guests have specifically mentioned the front desk personnel, appreciating their friendly demeanor during interactions. Despite some negative feedback, the overall impression from these reviews is that visitors often encounter a team willing to assist and offer attentive service. The friendly and accommodating nature of the staff stands out, making it a positive highlight of many guests' stays. However, it is worth noting there are occasional instances of dissatisfaction, such as management disputes or inattentiveness during certain interactions.
No, Econo Lodge Dewitt I-90 doesn't have any pool.
No, a spa isn't available at Econo Lodge Dewitt I-90.
Yes, Econo Lodge Dewitt I-90 welcomes dogs.
No, parking facilities aren't available at Econo Lodge Dewitt I-90.