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Summary of reviewsPension Zum Burggrafen is favored for its strategically convenient location, offering easy access to amenities, transport options, and local attractions. Guests appreciate its peaceful setting, proximity to a bus stop, nearby shops, parks, dining options, and highway access, making it a practical choice for budget-conscious travelers seeking value and accessibility.
The rooms are described as simple yet spacious and clean, with essential amenities such as big beds, a refrigerator, microwave, TV, and a pleasant view. Despite communal toilets and slightly outdated decor, the quiet atmosphere and affordability cater well to travelers seeking uncomplicated accommodation.
However, cleanliness experiences are mixed, with positive highlights of clean linens and cozy beds overshadowed by reports of dirty toilets, odors, and structural issues. These concerns signify a need for improved sanitation standards to enhance guest satisfaction.
Staff presence at Pension Zum Burggrafen is minimal, causing dissatisfaction among guests for its lack of reception and responsiveness. Notable exceptions include instances of reliable service from the landlord but overall, better administrative attention is needed.
Parking is a strong point, featuring convenient street options with easy access, despite occasional gravel issues during rain. The availability of nearby spots is appreciated, making vehicle accommodation straightforward for guests.
The beds receive mixed reviews, with many finding them comfortable and clean, contributing to restful sleep. However, some guests reported issues with thin mattresses and bedding quality during colder months, suggesting room for improvement in certain aspects.
In summary, Pension Zum Burggrafen appeals to budget travelers due to its advantageous location and basic yet spacious rooms. Attention to cleanliness and staff presence is crucial for an enhanced guest experience. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Cheap Hotel
Small Hotel
Room Types
Single RoomThere is a shower and wash basin in the room.
Guests have access to shared toilets.
Double RoomThis room features a private bathroom with shower.
Family RoomThis family room includes a TV with satellite channels and a shared bathroom. The unit offers 3 beds.
Standard Double RoomThis double room is comprised of a TV with satellite channels and a private bathroom. The unit has 1 bed.
Guest Reviews
4.4
Rated
Location
Pension Zum Burggrafen offers a strategically convenient location that guests have found appealing. Situated in a peaceful residential area, it is particularly handy for easy access to a variety of amenities and transport options. The presence of a bus stop right outside the hotel makes travel to the train station and surrounding city effortless. Additionally, the accommodation is centrally positioned, making it an ideal choice for those visiting local events or nearby clinics. Guests appreciate the proximity to shops, parks, and a highway, adding to the ease of transit and convenience during their stay. On-site dining options and nearby eateries are available for guests seeking gastronomical delights. The combination of reasonable rates with practical location advantages provides added value for travelers looking for a comfortable and accessible place to stay.
Rooms
Pension Zum Burggrafen offers simple, no-frills accommodation that is well-suited for budget-conscious travelers. Many guests appreciated the spaciousness and cleanliness of the rooms, highlighting features such as big beds, a refrigerator, microwave, TV, and a nice view from the window. The functional design of the rooms includes amenities like a shower and sink, though it's important to note that toilets are communal and located in the hallway. While some visitors found the furnishings to be basic and the decor somewhat outdated, the majority found the overall experience adequate and the space tidy upon arrival. Despite a few maintenance concerns, such as limited television channels and a defective window leaf, the quiet atmosphere and affordability of Pension Zum Burggrafen made it a reasonable choice for travelers seeking uncomplicated and clean accommodation.
Beds
Pension Zum Burggrafen offers a varied experience when it comes to their beds, with a noticeable mix of feedback from guests. On the positive side, numerous guests have highlighted that the beds are very comfortable and cozy, allowing for a good night's sleep. The mattresses and pillows are often praised for their quality, with some guests noting that the beds are clean and the bedding good. Single beds tend to meet guests' expectations, being described as fine.
However, not all reviews are favorable. Several guests have experienced issues such as thin mattresses, defective beds, and creaky structures. Complaints about unwashed bedding and thin comforters during colder months have also been mentioned. Despite these drawbacks, it appears that many still enjoy a restful sleep on the comfortable offerings at the pension. The feedback presents a mix of satisfaction and room for improvement.
Cleanliness
Pension Zum Burggrafen appears to offer mixed experiences regarding cleanliness based on guest reviews. On the positive side, some rooms are noted to be clean and tidy, boasting cozy beds and sufficiently large spaces, accommodating up to four people comfortably. Additionally, the linens and towels provided are clean, with beds described as cozy.
Conversely, a number of guests have reported significant cleanliness issues across various aspects of the establishment. Several reviews highlight dirty toilets with mold and wallpaper peeling off, paired with pervasive odors that detract severely from the overall experience. Complaints extend to dirty and unironed bed linens, unpleasant odors in the toilets, and a general lack of thoroughness in room cleaning. Structural issues such as holes in walls, malfunctioning windows, and outdated bathroom facilities further contribute to the establishment's dilapidated appearance.
While the setting allows for convenient access to local parks and the city's amenities, the overall sanitation concerns prove to be a major deterrent, warranting attention and improvement to meet guest expectations and provide a more satisfactory stay.
Staff
Pension Zum Burggrafen offers a budget-friendly stay that appeals to travelers looking to save on accommodation costs. However, guests frequently reported an absence of visible staff throughout their visits, including no reception desk or on-site contacts, and unresponsiveness to phone calls. Some guests encountered issues with communication, such as not receiving the promised room access codes via email and lacking a direct point of reference during their stay. Despite these challenges, a notable mention was made of the reliability of the landlord, along with occasional instances of pleasant service. However, the general lack of administrative presence was a recurrent concern among guests.
Parking
Pension Zum Burggrafen offers reliable parking options for its guests, despite it being primarily street parking. Many visitors appreciate the convenience of finding a spot right in front of the accommodation, making it easy to unload and access their belongings. The arrangement is generally considered efficient, with sufficient parking spaces nearby, ensuring that guests don't have to worry about long walks or searching for a spot. While some areas may have gravel and might get muddy in the rain, the overall availability and proximity of parking are significant positives for those staying at this affordable guesthouse.
No, Pension Zum Burggrafen doesn't have any pool.
No, a spa isn't available at Pension Zum Burggrafen.
Yes, Pension Zum Burggrafen welcomes dogs.
Yes, parking facilities are available at Pension Zum Burggrafen.