Holiday Inn Diamond Bar - Pomona by IHG

Diamond Bar 34.00099700, -117.83360200 , 21725 East Gateway Center Drive (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Diamond Bar - Pomona by IHG provides an exceptional experience for travelers seeking comfort and convenience. Nestled in the serene setting of Diamond Bar, the hotel offers easy access to major freeways, making it ideal for those exploring the Inland Empire and Orange County. Guests appreciate its proximity to various stores, restaurants, and entertainment venues while enjoying a peaceful retreat away from the city's hustle and bustle.

The hotel's breakfast experience receives high praise for its quality and diverse offerings, with friendly staff enhancing the morning ambiance. Guests enjoy a range of options, including savory staples and healthier choices, complemented by daily specials that add variety. While breakfast isn't included in the room rate, the hotel offers value with a kids eat free policy that families find appealing.

Rooms at the Holiday Inn are recognized for their cleanliness, modernity, and comfort. Newly renovated and stylish, they provide a welcoming atmosphere, with special mention of the beds being extremely comfortable. With easy parking and freeway access, along with beautiful balcony views, the rooms offer both practicality and comfort, though some guests find them smaller than expected.

Cleanliness remains a hallmark of the hotel, with both rooms and common areas maintained to the highest standard. Recent renovations contribute to a fresh and modern vibe, creating a safe and enjoyable environment. This commitment to cleanliness, along with friendly and helpful staff, establishes the hotel as a favored choice among travelers.

The hotel's attentive staff consistently enhances the guest experience with their professionalism and warm hospitality. Whether managing check-in efficiently or informing guests about COVID precautions, the staff highlights their dedication to guest satisfaction.

Families find the Holiday Inn an excellent choice, benefiting from the family-friendly environment, clean rooms, and complimentary meals for kids. The pool area adds to the hotel's appeal, offering a well-maintained space for relaxation and family enjoyment.

In summary, Holiday Inn Diamond Bar - Pomona by IHG excels in providing a clean, comfortable, and convenient stay, with exceptional service making it a standout option for both business travelers and families.
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Categories
Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

3-Star Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard King Room Offering a cable TV, this room includes a seating area and en suite bathroom. Tea and coffee-making facilities and a refrigerator are also provided.

King Suite Spacious suite features a balcony and a living room.

Standard King Room - Top Floor This air-conditioned room features a flat-screen cable TV, a work desk, a refrigerator and ironing facilities.

Standard Room with Two Queen Beds The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a wardrobe, tumble dryer, a carpeted floor and a flat-screen TV with cable channels. The unit offers 2 beds.

One-Bedroom Suite The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Queen Room with Accessible Transfer Shower - Non-Smoking The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed.

Double Room - Disability Access/Roll-In Shower The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV with cable channels, a wardrobe, tumble dryer and a carpeted floor. The unit offers 1 bed.

Standard Queen Room with Two Queen Beds and Mobility Accessible Tub This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony. The unit has 2 beds.

Standard Queen Room with Two Queen Beds - Top Floor The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, tumble dryer, a carpeted floor, as well as a flat-screen TV with cable channels. The unit has 2 beds.

Guest Reviews
8.2
Very Good
Location
Nestled in the tranquil setting of Diamond Bar, the Holiday Inn Diamond Bar - Pomona by IHG offers a perfect blend of convenience and serenity. This hotel boasts an excellent location with easy freeway access, making it a central point for travelers exploring the Inland Empire and Orange County. Guests appreciate its proximity to a variety of stores, restaurants, and entertainment options, as well as its proximity to key locations such as weekend event sites and sports venues. The surrounding area is noted for its beauty and safety, providing a peaceful retreat away from the hustle and bustle of busy streets. With its modern interior and convenient amenities, the Holiday Inn Diamond Bar is not only ideal for business professionals but also offers a welcoming atmosphere for all types of travelers seeking a quiet yet accessible place to stay.

Breakfast
Nestled in the charming area of Diamond Bar - Pomona, the breakfast experience at the Holiday Inn by IHG has been lauded for its quality and variety. Guests consistently praise the friendly and efficient staff, who contribute significantly to a pleasant morning atmosphere. The breakfast spread includes staples such as bacon and eggs, biscuits and gravy, or bacon/egg sandwiches, alongside healthier options like oatmeal, yogurt, and a variety of juices. These offerings, complemented by mini croissants and toast, help start the day on a delicious note. Guests appreciate the inclusion of daily specials that add variety to the breakfast menu.

While generally considered delicious and above average, guests have noted that the breakfast is not included in the room rate, leading to some concerns about its pricing. However, families may find value in the kids eat free policy. Overall, the breakfast at Holiday Inn Diamond Bar - Pomona manages to deliver a satisfying experience marked by attentive service and flavorful options, despite its additional cost.

Rooms
Holiday Inn Diamond Bar - Pomona by IHG offers a welcoming atmosphere with its well-maintained, newly renovated rooms. Guests frequently praise the cleanliness and comfort of the accommodations, with some noting that the rooms appear modern and stylish. The beds are highlighted as being particularly comfortable, contributing to a restful stay. Although some reviews mention rooms are smaller than expected, many find they are spacious and provide a pleasant, quiet respite. The hotel's location is convenient with easy parking and freeway access, adding to the overall positive experience. Additionally, guests have appreciated the views from rooms with balconies and the ease of the walk-in showers. The hotel prioritizes cleanliness, and many note that the rooms are disinfected and tidy. While some guests find the rooms not entirely handicap accessible, the majority are satisfied with the layout and functionality. Overall, the rooms combine comfort, style, and practicality, making it a great choice for travelers.

Beds
When it comes to finding a place to stay with top-notch sleeping arrangements, Holiday Inn Diamond Bar - Pomona by IHG stands out. Consistent praise from guests emphasizes the comfort level of the beds. Many use words like comfy, super comfortable, and extremely comfortable to describe their experience. Notably, one review even declared it the best bed they had ever slept on, highlighting the excellent mattresses that contribute to a remarkable night's sleep.

The bedding further complements the restful environment with assorted pillows that range from soft to firm, catering to diverse preferences. Cleanliness adds to the appeal, with beds smelling fresh and guests finding them not just comfortable, but also impeccably maintained. Overall, the hotel impresses with its ability to deliver a cozy sanctuary, making bedtime a delightful aspect of the stay.

Cleanliness
The Holiday Inn Diamond Bar - Pomona by IHG consistently impresses guests with its impeccable cleanliness. Travelers often highlight the hotel's spotless environment, noting that both the rooms and common areas are exceptionally well-maintained. The property exudes a sense of freshness and modernity, with several reviews emphasizing recent renovations that contribute to a clean and up-to-date ambiance. Many visitors appreciate the hotel's commitment to maintaining a clean, safe, and comfortable environment, making it a dependable choice for travelers. The dedicated and friendly staff receive high praise for their role in ensuring a pleasant and hygienic stay. With a combination of clean facilities and reliable amenities, this hotel remains a favored choice for those seeking a tidy and rejuvenating retreat.

Staff
The staff at the Holiday Inn Diamond Bar - Pomona by IHG consistently receives high praise from guests for their exceptional service. They are characterized as friendly, helpful, and professional, frequently going above and beyond to ensure a pleasant stay. Many reviews mention that employees across various departments, including front desk, housekeeping, and restaurant staff, contribute positively to the overall experience with their knowledge and attentiveness. Guests appreciate the welcoming atmosphere created by the team, noting that their efforts significantly enhance enjoyment during visits. The staff’s ability to quickly and efficiently manage check-in and check-out processes, along with their proactive approach to ensuring guests are informed about COVID precautions, demonstrates their commitment to guest satisfaction. Despite a rare mention of less friendly interaction, the general consensus highlights the staff's dedication to maintaining a courteous and accommodating environment.

Pool
The Holiday Inn Diamond Bar - Pomona by IHG offers guests a delightful pool experience that is frequently praised in reviews. The pool area receives positive remarks for being well-maintained, making it an ideal spot for relaxation and family fun. Guests particularly enjoy the heated pool and the convenience of a hot tub located right alongside it. The space is described as awesome and perfect, providing a comfortable setting for both adults and children to enjoy. Families appreciate how much their kids love spending time in the pool area, confirming its appeal across different age groups.

Family
Holiday Inn Diamond Bar - Pomona by IHG offers a welcoming environment for families, making it an excellent choice for those traveling with kids. The hotel fosters a friendly atmosphere where families can feel at home. Guests have consistently praised the cleanliness and comfort of the rooms, highlighting them as some of the finest they have experienced. The breakfast is noted for its taste, and the hotel has a family-friendly policy where kids can eat for free, which adds great value. The attentive and kind staff contribute to a positive experience, ensuring that children feel happy and well cared for throughout the stay. Overall, it is a great option for families looking for a comfortable and hassle-free hotel experience.


Yes, Holiday Inn Diamond Bar - Pomona by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

Yes, a spa is available at Holiday Inn Diamond Bar - Pomona by IHG.

No, Holiday Inn Diamond Bar - Pomona by IHG doesn't allow dogs.

No, parking facilities aren't available at Holiday Inn Diamond Bar - Pomona by IHG.

Yes, Holiday Inn Diamond Bar - Pomona by IHG has a gym.

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