Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsComfort Aparthotel Divonne La Versoix is highly appreciated for its excellent geographical location, offering proximity to key areas such as downtown Divonne-les-Bains, the local market, Lake Divonne and the Swiss border. Its strategic position provides easy access to Geneva airport, Lake Geneva and the ski slopes of Les Rousses, making it ideal for both leisure and business travelers. The hotel is nestled in a quiet area, yet is within walking distance to shops, restaurants and various attractions, further enhancing its appeal.
Guests generally commend the breakfast offerings for their quality, variety and taste. Many find it plentiful, tasty and good value for money. Words like complete, varied and hearty often come up, though some cite occasional issues with freshness and replenishment of items. Nonetheless, the convenience of having an on-site breakfast is appreciated.
The rooms at Comfort Aparthotel Divonne La Versoix receive positive feedback for being spacious and clean with functional layouts that cater to families and extended stays. Many guests are satisfied with the comfort of the mattresses and the overall tidiness. Features like large balconies and pleasant views contribute to a restful experience. However, some rooms are mentioned as dated and could benefit from renovations and lack of air conditioning can be uncomfortable during hot days.
Cleanliness at the hotel garners mixed reviews. While many guests praise the clean and tidy spaces, there are recurring issues with inconsistent cleaning, unpleasant odors and maintenance in the kitchens and bathrooms. Despite these concerns, clean bedding and impressive views often enhance guest satisfaction.
The staff at Comfort Aparthotel Divonne La Versoix receive high praise for their friendliness and professionalism. Guests appreciate the warm welcome and helpfulness with particular employees often highlighted for their exceptional service. The staff's attentive and enthusiastic demeanor significantly contributes to a delightful atmosphere.
The WiFi experience is mixed with some guests finding it perfect and adequate while others report poor signal strength and connectivity issues. This suggests room for improvement to ensure a consistently positive internet experience.
Parking facilities are a major highlight with guests appreciating the large, free and easily accessible parking spaces. Although some find the underground parking a bit tight, the overall setup is efficient and functional, enhancing guest convenience.
The hotel also receives positive feedback for the comfort and quality of its beds, contributing to a restful stay. While there are some variations in bed types and comfort levels, the general consensus leans towards satisfaction with the mattresses and bedding.
In terms of accessibility, the hotel caters well to guests with disabilities, offering practical features such as keys for late arrivals and a handy night exit. However, some bathroom designs may limit accessibility for certain guests.
Lastly, Comfort Aparthotel Divonne La Versoix is a pet-friendly option, welcoming guests with their furry friends. Despite occasional disturbances from barking dogs, the overall sentiment towards its pet policies is positive, making it a suitable choice for dog owners seeking a hospitable stay.
Overall, Comfort Aparthotel Divonne La Versoix stands out for its strategic location, friendly staff, spacious rooms and convenient amenities, making it a favorable option for various types of travelers. Show more
Read review summaries for all categories
Categories
Aparthotel with Parking
This aparthotel offers convenient parking options for guests. Details are not provided, but the aparthotel provides accommodation with parking.
3-Star Aparthotel
This aparthotel provides comfortable accommodations with apartment-style amenities. It is suitable for longer stays and offers a convenient location.
Aparthotel Taking Steps Towards Sustainability
Dog Friendly Aparthotel
Accessible Aparthotel
Room Types
Two-Bedroom Apartment duplex (6 Persons)The family room's kitchenette is available for cooking and storing food. This family room features a TV. The unit has 4 beds.
Superior Apartment (4 Adults)The apartment's kitchenette is available for cooking and storing food. This apartment features a TV. The unit has 2 beds.
Apartment one room superior (6 Adults)The apartment's kitchenette is available for cooking and storing food. This apartment features a TV. The unit has 4 beds.
Studio ApartmentThe double room's kitchenette is available for cooking and storing food. This double room provides a TV. The unit offers 1 bed.
Guest Reviews
7.2
Good
Location
Comfort Aparthotel Divonne La Versoix is highly appreciated for its excellent geographical location. Guests frequently note its proximity to key areas such as the city center of Divonne-les-Bains, the nearby market, Lake Divonne and the Swiss border, making it convenient for excursions into Switzerland. Its position also provides easy access to Geneva airport, Lake Geneva, the ski slopes of Les Rousses and other towns along the lake. The hotel is described as being in a quiet area, offering a calm and serene environment while still being centrally located and walkable to shops, restaurants and various attractions. The location is also practical for those with work commitments in Lausanne or activities in the surrounding regions. Parking is easily accessible, adding to the convenience. Overall, the strategic placement of the hotel caters to both leisure and business travelers and its combination of peaceful surroundings and central accessibility stand out as significant highlights in guest reviews.
Breakfast
Comfort Aparthotel Divonne La Versoix receives a mixture of feedback regarding its breakfast offerings with both positive and negative remarks from guests. Many reviews highlight the quality and variety of the breakfast, describing it as plentiful, tasty and good value for money. Words like complete, varied and hearty frequently come up, suggesting that guests appreciate the range of options available.
However, several guests had less satisfactory experiences, citing issues such as stale food, limited selection and items not being replenished in a timely manner. Some found the breakfast to be overpriced compared to what was offered with specific complaints about the availability of fresh products and the quality of items like bread and pastries.
The breakfast room itself garners more mixed reviews with some describing it as basic or bare, but others seemed satisfied with the ambiance. Despite some reservations, the convenience of having an on-site breakfast is acknowledged as a positive.
In summary, while many guests enjoy and commend the breakfast at Comfort Aparthotel Divonne La Versoix for its variety and taste, there are notable areas for improvement, particularly in ensuring consistent quality and better value for money.
Rooms
Comfort Aparthotel Divonne La Versoix offers a variety of spacious and clean apartments that many guests have found ideal for family stays. The units are generally sizable, providing ample room for relaxation and activities with well-maintained mattresses and pillows ensuring a comfortable night's rest. Guests appreciate the functional layouts, which often include separate bedrooms, living rooms with sofa beds and kitchenettes, making the accommodations practical for both short and extended stays.
Additionally, the apartments boast features like large balconies and pleasant views. The hotel is noted for its quiet and serene environment, contributing to a restful sleep. Cleanliness is another positive aspect frequently mentioned with many guests detailing their satisfaction with the overall tidiness of the rooms.
However, it's worth noting that some apartments are described as dated with older furniture and equipment that could benefit from renovation. Certain rooms also lack air conditioning, leading to discomfort during hotter days and a few guests have reported issues with noise when windows are kept open. Additionally, some bathrooms and kitchens show signs of wear and tear and a few accommodations were not meeting cleanliness expectations upon arrival.
Despite these downsides, the majority of guests find the hotel to offer good value for money, especially noting the helpfulness of the staff and the convenience of its location close to downtown. For families or larger groups looking for spacious and functional lodging, Comfort Aparthotel Divonne La Versoix emerges as a viable option, providing essential amenities and a comfortable stay.
Beds
Comfort Aparthotel Divonne La Versoix has garnered positive feedback regarding the comfort and quality of its beds. Many guests have highlighted the comfortable mattresses and good quality bedding, frequently describing the beds as very comfortable, super comfortable and even perfect. The cleanliness of the beds has also been noted with mentions of fresh sheets and well-made beds during their stays.
Some reviews did point out that the quality of bed comfort can vary; for instance, while some enjoyed the king-size beds and found them to be excellent, others found twin beds and sofa beds less satisfactory. Specifically, twin beds pushed together created a gap in the middle and some guests found certain mattresses either too firm or too small. Pillows received mixed feedback with a few guests finding them too hard.
Overall, the consensus leans towards satisfaction with bed comfort, praising the comfort of the mattresses and the high-quality bedding, contributing to a restful stay at the hotel.
Cleanliness
Comfort Aparthotel Divonne La Versoix garners mixed reviews regarding its cleanliness. Positively, many guests appreciated its well-located, clean and tidy spaces and the comfort of its apartments. Clean rooms and living areas were frequently noted with special mentions of clean bedding and studio spaces. The spacious apartments, coupled with stunning views of Mont Blanc and Dôle, also contributed to guest satisfaction. The hotel offers a budget-friendly option near Geneva, which adds to its appeal.
However, guests pointed out numerous cleanliness issues that suggest room for improvement. Recurring negative comments included musty, smoky or unpleasant odors in rooms and an overall lack of thorough cleaning, particularly in kitchens and bathrooms. Problems such as dirty grout, mold, outdated and crumbling bathroom fixtures, dirty balconies and greasy walls were frequently reported. Some reviews highlighted specific areas needing more attention, such as the need for more thorough cleaning of sheets, the balcony and kitchen utensils.
The cleaning quality appeared inconsistent with some guests finding their rooms clean upon arrival while others encountered poorly cleaned or superficially addressed cleanliness, indicating a need for standardization. Additional concerns included unclean towels, rusty microwaves and the occasional presence of insects or cockroaches, contributing to an overall perception of inadequate hygiene.
The hotel's cleaning protocols, particularly amid the pandemic, were sometimes deemed insufficient by guests. There were also noted lapses in mid-stay cleaning and compliance with mask-wearing by the staff in common areas.
In summary, while Comfort Aparthotel Divonne La Versoix offers comfortable accommodations with great views and a convenient location, addressing the varied cleanliness issues could enhance the overall guest experience.
Staff
The Comfort Aparthotel Divonne La Versoix is lauded for its overwhelmingly friendly and professional staff, who have left a positive impression on guests. Reviews highlight the team's eagerness to assist and their attentiveness to guests' needs. Many guests appreciated the warm and smiling welcome they received, as well as the helpful advice offered by the reception staff. Specific employees, such as Quentin and Monica, were mentioned for their kindness and efficiency.
Guests frequently noted the high standard of professionalism and the clear communication from the hotel staff, which contributed to an enjoyable stay. The reception team was consistently described as very friendly and welcoming, making a significant impact on the overall experience. Additionally, the housekeeping staff, described as lovely and charming, maintained cleanliness, which was highly appreciated by visitors.
Although some guests experienced occasional lapses in service and communication, the majority of feedback praised the excellent and friendly service provided by the staff. The reception's ability to address guests' necessities quickly and with a smile was a common theme. Overall, the helpful and pleasant demeanor of the staff, along with the professional and enthusiastic service, plays a pivotal role in creating a delightful atmosphere at the Comfort Aparthotel Divonne La Versoix.
Wi-Fi
The WiFi experience at Comfort Aparthotel Divonne La Versoix evokes mixed reactions from guests. On the positive side, there are mentions of the WiFi being perfect and the connection being free, which are definite perks for travelers seeking budget-friendly amenities. Some guests found the WiFi to be good and adequate for their needs. However, a significant number of reviews highlight issues with the wireless connectivity. Common complaints include poor signal strength, difficulties in accessing the network and overall slow internet speeds. Some guests experienced WiFi problems throughout their stay, making it challenging to connect to the internet or load emails. A recommendation found was to turn off mobile data and rely solely on the WiFi, though this advice may not resolve all connectivity issues. Ultimately, while there are instances of reliable WiFi service, numerous reports suggest that improvements are necessary to ensure a consistently positive internet experience for all guests.
Parking
Comfort Aparthotel Divonne La Versoix excels in providing ample and accessible parking facilities, a feature highly appreciated by guests. The hotel offers a large outdoor parking area, making it easy for travelers to find a spot without hassle. Additionally, the availability of free parking is repeatedly noted as a significant perk, enhancing the convenience of staying at the property.
The parking options are varied, including neat and well-organized spaces, both in garages and closed gates, ensuring security and ease of access. Several reviews highlight the efficiency and functionality of the parking setup, making it straightforward for guests to park and access their vehicles.
Despite minor concerns about the tightness of the underground parking and the challenging maneuvers required due to numerous poles, the overall experience is positive. Most guests find the ample and easily accessible parking a valuable addition, underscoring the hotel's commitment to guest convenience.
Accessible
The Zenitude Hôtel-Résidences La Versoix offers commendable accessibility features, making it convenient for guests with disabilities. The hotel provides keys for late arrivals, which is a practical and thoughtful consideration, ensuring a smooth check-in process at any hour. A separate night exit situated at the back next to the parking lot proves handy for guests, enhancing accessibility and ease of mobility.
In terms of general access, the hotel is reachable on foot and is designed to be functional for a variety of needs. There is free access to the premises and it is even accessible to those who enjoy jogging. However, it is worth noting that some design choices in bathrooms and shower setups may limit accessibility for certain guests with specific mention of missing features that could facilitate easier bathroom access. Despite these minor drawbacks, the overall experience at Zenitude Hôtel-Résidences La Versoix is designed to be practical and accommodating for a range of accessibility needs.
Dog Friendly
Comfort Aparthotel Divonne La Versoix is a commendable choice for pet owners. The hotel allows pets, welcoming them warmly alongside their owners. Guests have appreciated the pet-friendly services, including a smooth check-in and check-out process tailored for those with dogs. The hotel’s facilities are noted for being accommodating to furry friends, making it a suitable option for travelers who don't want to leave their pets behind. Its acceptance of pets and the balance they've struck with pet-friendly amenities have received positive remarks, showcasing their great attention to animal comfort and hospitality. Despite a few concerns about noise from dogs barking and disturbances from neighbors on balconies, the overall sentiment towards the hotel's pet policies remains favorable, indicating it as a good choice for dog owners looking for a hospitable stay.
No, Comfort Aparthotel Divonne La Versoix doesn't have any pool.
No, a spa isn't available at Comfort Aparthotel Divonne La Versoix.
Yes, Comfort Aparthotel Divonne La Versoix welcomes dogs.
Yes, parking facilities are available at Comfort Aparthotel Divonne La Versoix.
No, Comfort Aparthotel Divonne La Versoix doesn't have a gym.