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Summary of reviewsK Avenue by Pinstay in Kota Kinabalu is highly valued for its strategic and convenient location, providing easy access to the airport and nearby attractions. Guests appreciate being surrounded by a variety of eateries, notably Kopi Ping and Amo Lang, where they can savor local flavors. The hotel offers picturesque views and exclusive facilities like a private playground and pool, enhancing the experience for in-house guests. The proximity to iconic attractions such as the Petronas Towers and nearby shops make it a practical option, despite being slightly distanced from the city center.
Rooms at K Avenue are praised for their spaciousness, modern design, and comfort, making it suitable for families of all sizes. The upscale ambiance without the high price is applauded, alongside substantial amenities like a swimming pool, sauna, and gym. Cleanliness issues are noted but often overlooked due to the newness and affordability of the facilities.
While cleanliness poses challenges with reports of dust and hygiene concerns, some rooms are recognized as clean and tidy. However, recurring issues like dusty floors and unpleasant odors need addressing to enhance guest satisfaction.
The staff at K Avenue receives commendations for their friendliness and accommodating nature, with specific praise for helpful individuals at reception. Despite occasional slow responses and housekeeping concerns, the staff's commitment to a supportive environment is appreciated.
Families particularly enjoy the swimming pool, adorned with children's toys and complemented by a playground, creating a family-friendly atmosphere. Though maintenance issues are reported, the pool remains a favored feature.
Parking is identified as a challenge due to limited spaces and inconvenient location, with guests hoping for future upgrades to improve the situation.
Overall, K Avenue by Pinstay offers a memorable and pleasant experience, particularly for families, supported by its convenient location, comfortable rooms, and engaging amenities. Show more
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Categories
Hotel with Outdoor Pool
Offers an outdoor pool within a hotel setting, providing a balance of apartment-style living with hotel amenities. Guests can enjoy the convenience of the pool alongside other hotel services.
Luxury Hotel
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Cheap Hotel
Hotel with Gym
Small Hotel
3-Star Hotel
Room Types
Queen StudioThe pool with a view is a top feature of this studio. The studio features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This studio offers a flat-screen TV. The unit has 1 bed.
Deluxe Queen Studio This studio's special feature is the pool with a view. The studio provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Standard StudioGuests will have a special experience as this studio provides a pool with a view. The studio offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Queen StudioGuests will have a special experience as this studio provides a pool with a view. The studio offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This studio features a flat-screen TV. The unit offers 1 bed.
Superior StudioGuests will have a special experience as the studio offers a pool with a view. The studio provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This studio features a flat-screen TV. The unit offers 2 beds.
Deluxe Twin RoomThis twin room's special feature is the pool with a view. The spacious twin room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 3 beds.
StudioThis studio's standout feature is the pool with a view. The studio offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This studio features a flat-screen TV. The unit has 1 bed.
Deluxe King RoomGuests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This double room features a flat-screen TV. The unit offers 2 beds.
Queen StudioThis studio's special feature is the pool with a view. The studio provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 2 beds.
Deluxe Double or Twin RoomGuests will have a special experience as the double room features a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. The unit has 3 beds.
Deluxe Double Room with BathThis double room features a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Queen RoomGuests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Deluxe Double RoomThis double room's special feature is the pool with a view. The spacious double room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This double room features a flat-screen TV. The unit offers 3 beds.
Deluxe Queen RoomThe pool with a view is the standout feature of this double room. The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This double room provides a flat-screen TV. The unit has 2 beds.
Deluxe RoomGuests will have a special experience as this double room features a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This double room provides a flat-screen TV. The unit offers 2 beds.
Single RoomGuests will have a special experience as this single room offers a pool with a view. The single room provides air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This single room features a flat-screen TV. The unit offers 1 bed.
Budget Double RoomGuests will have a special experience as this double room provides a pool with a view. The spacious double room offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. This double room features a flat-screen TV. The unit offers 1 bed.
Deluxe Double Room (2 Adults + 1 Child)The pool with a view is the standout feature of this double room. The spacious double room features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. The unit has 2 beds.
Budget Twin RoomGuests will have a special experience as this twin room provides a pool with a view. The twin room offers air conditioning, an electric kettle, as well as a private bathroom featuring a shower and a bidet. The unit offers 1 bed.
Deluxe Queen SuiteThe pool with a view is the standout feature of this suite. This air-conditioned suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower. This suite provides an electric kettle and a flat-screen TV. The unit offers 1 bed.
Deluxe StudioThe pool with a view is the standout feature of this studio. The studio features air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This studio provides a flat-screen TV. The unit has 1 bed.
Superior StudioThis studio's standout feature is the pool with a view. The spacious studio offers air conditioning, an electric kettle, as well as a private bathroom boasting a shower and a bidet. This studio provides a flat-screen TV. The unit has 1 bed.
Guest Reviews
Location
K Avenue by Pinstay offers a strategic location that appeals to travelers seeking convenience and accessibility in Kota Kinabalu. Situated just a 10-minute drive from the airport, it is ideal for overnight layovers, providing ease for those in transit. Guests can enjoy picturesque views, and its central position makes it easy to explore a range of attractions. The hotel is surrounded by various culinary options, with eateries like Kopi Ping and Amo Lang within close proximity, offering delightful local flavors. The accommodation also features facilities such as a private playground and pool exclusively for in-house guests, adding to the overall experience. Notably, the hotel's excellent location boasts proximity to iconic attractions such as the Petronas Towers, while being surrounded by numerous grocery stores. Although a bit distanced from the city center and some tourist spots, its closeness to shops and restaurants compensates, making it a convenient choice for visitors.
Rooms
At K Avenue by Pinstay, guests consistently praise the spaciousness and comfort of the rooms, making it an ideal spot for both small and large families. With a modern and aesthetic interior design, the rooms offer a classy, warm feel reminiscent of a high-end hotel experience without the hefty price tag. Visitors appreciate the beautiful décor and substantial amenities, including access to a swimming pool, sauna, and gym. The overall atmosphere is described as pleasing and cozy, with clean rooms and comfortable beds contributing to a relaxing stay. However, some guests have noted concerns regarding dust and hygiene, particularly with bedding and pillows that might not always meet cleanliness expectations. Despite these minor setbacks, many find the accommodation satisfying and delightful, especially noting the newness of the facilities and the affordability of the luxurious ambiance.
Cleanliness
K Avenue by Pinstay faces significant challenges in maintaining cleanliness, as reflected in guest reviews that highlight recurring issues. While some guests found their rooms to be clean and tidy, many others reported widespread cleanliness problems. Dusty floors, sticky surfaces, and unclean furniture are common concerns, alongside unpleasant odors from towels and issues with air conditioning. Several rooms were plagued by insects and unpleasant smells, with some guests noting visible trash and stains left unaddressed. The bathrooms have been critiqued for blockages leading to odors, adding to the discomfort experienced by visitors. Furthermore, the pool area has not been spared, identified as having dirt, tufts of hair, and greenish water. It's evident that cleanliness improvements are necessary to elevate guests' experiences at K Avenue.
Staff
The reviews of K Avenue by Pinstay present a mixed picture when it comes to the hotel's staff. Guests frequently praise the team for being friendly and accommodating, often highlighting the helpfulness of specific individuals, such as a staff member at the reception. Visitors appreciate the warm demeanor and good behavior showcased by the staff. However, there are some areas for improvement noted by reviewers. Guests have experienced slow responses and, at times, inattentive service upon arrival. Additionally, housekeeping services appear to need better management, as they are not consistently completed on time, and staff availability ends around 6 pm, which may limit assistance for late arrivals. Despite these concerns, the overall impression leans towards a team committed to providing a caring and supportive environment for their guests.
Pool
The swimming pool at K Avenue by Pinstay is a highlight for many families, featuring a large and beautiful space that delights both children and adults. Parents note that the pool area is enhanced with numerous children's toys, making it particularly inviting for young guests. Alongside the pool, there is a playground, contributing to the hotel's family-friendly environment. Guests appreciate the inclusion of a gym, adding to the comprehensive set of facilities available. While the pool's overall appeal is evident, some reviews indicate a need for improved maintenance. Nevertheless, the pool remains a highly recommended feature for families seeking a fun and engaging hotel experience.
Parking
K Avenue by Pinstay presents a notable challenge when it comes to parking. Many guests have pointed out the limited availability of parking spaces, which can make it difficult to find a spot, even when willing to pay for it. This constraint is particularly evident for those staying in the Studio Room, as it seems there is no designated parking provided. Furthermore, visitors have highlighted the inconvenience of parking being located far from the lobby, resulting in an added challenge, especially when managing luggage. There is a shared hope among guests that the hotel will consider upgrading and expanding its parking facilities to better accommodate future guests and enhance the overall convenience of their stay.
Yes, K Avenue by Pinstay has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at K Avenue by Pinstay.
No, K Avenue by Pinstay doesn't allow dogs.
Yes, parking facilities are available at K Avenue by Pinstay.