The Inn at York receives commendation from guests for providing a comfortable and pleasant experience, particularly highlighting the comfort of the beds, which contribute to restful stays. Many rooms are noted for their cleanliness and maintenance, with some featuring jacuzzi-style tubs for added luxury. However, there are inconsistencies in upkeep, as some guests encounter issues with clogged showers, dirty bathrooms, and maintenance problems. Despite these occasional setbacks, the positive aspects of room comfort are frequently recognized.
Cleanliness at the Inn presents a mixed picture. While some guests appreciate clean and well-maintained areas, others express dissatisfaction due to significant cleaning shortfalls, such as dirty showers and appliances, as well as external trash and pest problems. These issues indicate a need for improved cleanliness standards to enhance the overall appeal and guest satisfaction.
One of the strong points of the Inn is the consistently praised staff, described as exceptionally friendly and dedicated. Their warmth and professionalism during interactions from check-in to check-out leave a positive impression, enhancing guests' experiences and making them feel valued and well taken care of. Despite some areas needing improvement, the staff's demeanor is a key factor in guests' positive reviews.
La Quinta by Wyndham New Cumberland - Harrisburg receives commendations for its strategic location, making it easily accessible and convenient for travelers. Its proximity to major highways, such as the turnpike and various dining, shopping and entertainment options enhances the overall guest experience. The friendly and helpful reception staff, along with amenities such as an in-lobby mini-mart, contribute positively to visitors' stays, despite the hotel being a bit distant from Hershey Park. Guests feel safe and find the hotel's location practical for diverse activities.
The breakfast offerings receive mixed reviews; some guests appreciate the variety and helpfulness of the staff, especially enjoying items like scrambled eggs, sausage and a waffle maker. Others find the breakfast options limited and sometimes disappointing with criticisms about quality and availability. Despite these varying opinions, the staff's friendliness remains a constant positive note.
Rooms are often described as spacious with comfortable beds and the added convenience of an in-room fridge. Pet-friendly policies are an additional benefit for guests traveling with animals. However, there are concerns about cleanliness, particularly in the bathrooms with issues such as mold, odors and general maintenance detracting from the overall experience. Noise from elevators and ice machines has also been noted as a disturbance.
Cleanliness and maintenance of the property as a whole are areas needing improvement. While some guests find their rooms clean and comfortable, common areas like hallways and elevators are frequently described as dirty with unpleasant odors and visible wear and tear. Inconsistent cleaning practices and a lack of upkeep in both rooms and public spaces negatively impact the guest experience.
The hotel staff, especially at the front desk, are widely praised for their friendliness and helpfulness with specific mentions of individuals providing exceptional service. This positive interaction with the staff significantly enhances the guest experience, making up for some of the hotel's shortcomings.
The outdoor pool receives both positive remarks for being a pleasant and clean amenity and negative feedback for its dated appearance and lack of maintenance. Guests express a desire for improved cleanliness and upkeep in the pool area.
Overall, while La Quinta by Wyndham New Cumberland - Harrisburg offers a generally comfortable and convenient stay with standout service from its staff, improvements in cleanliness, maintenance and breakfast variety could greatly enhance the overall guest experience.
AI-generatedThis hotel provides a seasonal outdoor pool, an indoor pool, and a hot tub. It also features a children's playground and a sun terrace.
Summary of reviews related to the 'Outdoor Pool' category
Summarized by AI
Travelers to the Red Lion Hotel Harrisburg Hershey frequently highlight the outdoor pool as a significant feature of their stay. The outdoor pool, praised for its large size and ability to comfortably accommodate families, is a major attraction. Guests often enjoy the fun outdoor amenities and appreciate that the pool is heated, providing a nice, warm swim experience. The general cleanliness of both the indoor and outdoor pools receives positive mentions.
However, a few reviews indicate that the outdoor pool could benefit from some updates, particularly regarding the condition of the plaster on the floor. While most guests find the pool useable and enjoyable, there are occasional remarks about cleanliness issues and the pool's older appearance. Despite these concerns, the pool remains a favored spot with many guests expressing love for the experience it offers.
AI-generatedThis hotel features an outdoor heated pool with a patio, firepits, and shaded cabanas. The outdoor pool is available seasonally from Memorial Day through Labor Day.