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Summary of reviewsThe Loch Ness Drumnadrochit Hotel offers a memorable stay primarily due to its exceptional location in the heart of Drumnadrochit, making it an ideal base for exploring the Loch Ness area. Guests appreciate its proximity to the Loch Ness Centre and Exhibition, Urquhart Castle and numerous hiking routes, as well as nearby shops and eateries. The tranquil surroundings, paired with the convenient access to local attractions and ample parking, enhance the overall experience, making it a superb choice for both Highland adventures and relaxing retreats.
Guests frequently commend the friendly and welcoming staff, highlighting their helpfulness and warm Scottish hospitality. Individuals like Donald, Chloe and Sharon receive special mentions for their accommodating nature, contributing to a positive and enjoyable stay. The hotel's team stands out for their professionalism and readiness to assist with various needs, ensuring guests feel well cared for.
The breakfast experience at the hotel receives significant praise for its quality and variety, particularly the full Scottish breakfast, though some find it overpriced and inconveniently timed. Dinner, when available, is often described as delicious and reasonably priced, although the limited operating hours of the restaurant can be a drawback for planning meals.
The rooms at the Loch Ness Drumnadrochit Hotel are generally clean and comfortable with modern touches and renovations being appreciated. Guests find the rooms spacious and well-presented, offering a cozy retreat with amenities like Smart TVs. However, there are notable areas for improvement, such as dated furnishings, occasional cleanliness issues and inconsistent room sizes and soundproofing. Investing in updates and maintenance could greatly enhance the guest experience.
While cleanliness is often praised with many rooms being described as well-maintained and spotless, there are reports of dated decor and occasional oversights in specific areas, indicating a need for more thorough cleaning practices.
The WiFi experience at the hotel can be inconsistent, often suffering from weak and unreliable connectivity, especially in the evenings. Streaming services and TV signals are notably affected, reflecting a common challenge given the hotel’s remote location.
Beds receive mixed feedback with many guests finding them comfortable and conducive to a good night's rest, while others highlight comfort issues like sagging mattresses and small sizes.
Overall, the Loch Ness Drumnadrochit Hotel is a solid choice for budget-conscious travelers seeking to explore the scenic Loch Ness area. While it offers basic, clean accommodations and friendly service, it could benefit from modernization and consistent improvements to fully meet guest expectations. Show more
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3-Star Hotel
This family-run hotel is housed within the Loch Ness Exhibition Centre, making it ideally located for touring the Highlands. The staff are friendly and the location is convenient. It offers good value and a fantastic breakfast.
Room Types
Standard Double RoomFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Standard Twin RoomProviding free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 2 beds.
Budget Single RoomProviding free toiletries, this single room includes a private bathroom with a bath and a hairdryer. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Budget Double RoomFeaturing free toiletries, this double room includes a private bathroom with a bath and a hairdryer. The double room features a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit has 1 bed.
Budget Twin RoomProviding free toiletries, this twin room includes a private bathroom with a bath and a hairdryer. The twin room provides a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Triple RoomFeaturing free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room features a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 2 beds.
Double RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a walk-in shower and a hairdryer. The triple room offers a wardrobe, an electric kettle, a carpeted floor, heating and a flat-screen TV with satellite channels. The unit offers 2 beds.
Standard Quadruple RoomProviding free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The quadruple room provides a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 3 beds.
Deluxe Double or Twin RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room provides a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a carpeted floor as well as mountain views. The unit offers 1 bed.
Deluxe Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. The twin room features a flat-screen TV with satellite channels, a coffee machine, a wardrobe, a carpeted floor as well as mountain views. The unit has 2 beds.
Budget Triple RoomOffering free toiletries, this triple room includes a private bathroom with a bath and a hairdryer. The triple room offers a wardrobe, an electric kettle, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
7.1
Good
Location
The Loch Ness Drumnadrochit Hotel is consistently praised for its exceptional location, making it a superb choice for visitors looking to explore the Loch Ness area. Nestled right in the center of Drumnadrochit, this hotel offers easy accessibility and convenience. It is just steps away from the Loch Ness Centre and Exhibition, making it an ideal base for those keen on delving into the mysteries of Loch Ness. Guests appreciate its proximity to notable attractions such as Urquhart Castle and various hiking routes, including the Great Glen Way.
Being centrally situated, the hotel is a short walk from local shops, eateries and bars, ensuring that everything guests need is within easy reach. The location is also great for those arriving by public transport with a bus stop nearby. The ample parking provided also adds to the convenience for those traveling by car.
Visitors find the quiet surroundings a peaceful retreat while still being close to the bustling touristic highlights. For those embarking on a Highland adventure or a road trip, the hotel's position makes it easy to explore not only Loch Ness but also Inverness and Fort Augustus. The welcoming village setting and the beautiful scenery further enhance the overall experience, ensuring a memorable stay.
Breakfast
Guest reviews of the Loch Ness Drumnadrochit Hotel paint a varied picture of the breakfast experience. On the positive side, many guests appreciated the good continental options and others raved about the excellent, tasty and amazing offerings, highlighting the inclusion of both Scottish and continental breakfasts. The breakfast area was described as welcoming and the food was often cooked fresh to order with staff being friendly and helpful. Specific praises were given to the full Scottish breakfast, which was described as superb and the varied selection of breakfast choices.
However, not all feedback was glowing. Some guests found the breakfast to be overpriced and of mediocre quality. There were complaints about the breakfast not being included in the room rate, leading to unexpected additional costs. Additionally, several reviews mentioned the late start time for breakfast, which some found inconvenient, especially for weekday mornings or for early risers wanting to explore the surroundings. The dining area's ambiance was also criticized with one guest comparing it to a school canteen.
In summary, while the breakfast at the Loch Ness Drumnadrochit Hotel received considerable praise for its quality and variety, particularly the Scottish options, it did have its shortcomings, including cost concerns and late service times.
Dinner
The dining experience at the Loch Ness Drumnadrochit Hotel has received mixed reviews from guests. Many have praised the quality of dinner, describing it as delicious, fantastic and made with high-quality local products. The pleasant and welcoming staff have also been highlighted positively, contributing to an enjoyable meal. Guests appreciated the reasonable pricing and the great selection of dinner options, including kids' meals with several mentioning the added benefit of live entertainment in the restaurant.
However, there are several drawbacks noted about the dining facilities. The restaurant is often closed or has limited operating hours, making it difficult for guests to plan their meals. Some guests reported having to eat elsewhere due to the restaurant's early closing time. Additionally, there were a few instances of negative experiences, such as inadequate menu choices and issues with food quality in the cafe. The lack of food and drink options, especially later in the evening, proved inconvenient for some.
Overall, while the hotel offers an enjoyable dining experience with quality food and friendly service when available, the inconsistency in restaurant availability and limited hours can pose a challenge for guests.
Rooms
The Loch Ness Drumnadrochit Hotel offers a mix of modern and newly decorated rooms that are generally clean, cozy and comfortable. Many guests appreciated the recently renovated interiors and found their rooms to be spacious and well-presented. Attractive rooms and cleanliness are common positive notes, along with amenities like Smart TVs that are perfect for a relaxing evening.
However, there are significant areas for improvement. Many guests point out the dated nature of the rooms and facilities, describing them as run-down with outdated furnishings and fixtures, including bathrooms reminiscent of past decades. Issues with cleanliness are sporadically mentioned, such as mold in the shower curtain, musty odors and even cobwebs.
The size and soundproofing of the rooms are notable drawbacks with several reviewers highlighting small, basic and sometimes noisy accommodations. Problems with room temperature, either too hot or too cold, were also noted, as well as dark lighting.
Despite these downsides, the friendly staff and the cleanliness in some parts of the hotel contribute positively to the overall experience. The hotel's location close to several restaurants is an added convenience, even if the structure itself feels a bit aged. Investing in updates and maintenance could significantly improve the guest experience at this otherwise charming hotel in a scenic location.
Beds
The beds at Loch Ness Drumnadrochit Hotel have garnered mixed feedback from guests. Many visitors found the beds comfortable, highlighting that they were comfy, spacious and clean with cozy bedding. Several reviews particularly praised the beds as very comfy and providing a good night's rest. However, there were also recurring criticisms about the beds with some guests describing them as uncomfortable, hard and in need of improvement. Issues such as sagging mattresses, bed bugs and small bed sizes were mentioned, alongside reports of damp bedding and dated furniture in the rooms. Despite these mixed experiences, the clean bed linens and overall cleanliness of the beds were consistently acknowledged.
Cleanliness
The cleanliness of 'Loch Ness Drumnadrochit Hotel' receives a mix of responses from guests. Many visitors commend the hotel for its cleanliness, describing rooms as very clean, comfortable and well-maintained. Some reviews highlight the benefits of daily room cleaning and the efforts of diligent cleaning staff. Positive feedback includes rooms being spotlessly clean and neat with comments noting clean and modern interiors, as well as well-maintained facilities.
However, the hotel does have some areas requiring attention. Multiple reviews mention dated rooms and bathrooms that could use significant updating, which detracts from the overall appearance and comfort. There are mentions of stale smells and certain cleanliness issues, such as cobwebs, dirty carpets and inadequately cleaned windows. Some guests reported more severe issues like damp bedding, broken blinds and unpleasant odors in bathrooms, sometimes describing the cleaning efforts as needing improvement.
Overall, while many guests are satisfied with the basic cleanliness and maintenance, the dated aspects of the hotel and occasional reports of specific cleaning oversights indicate room for improvement.
Staff
The staff at Loch Ness Drumnadrochit Hotel receive high praise from numerous guests for their exceptional service and welcoming attitude. Described as great, excellent and outstanding, the hotel's team includes individuals like Donald, the owner, who is noted for his kindness and friendliness. Many guests appreciated the warm and accommodating nature of the staff with particular mention of Chloe and Sharon for their helpfulness and pleasant demeanor.
The staff's friendliness and helpfulness are recurrent themes with guests noting that they felt exceptionally well taken care of. From the polite receptionist to the efficient bar staff, everyone contributed to creating a welcoming environment. The staff were frequently mentioned for their warm Scottish hospitality, which included friendly banter and a readiness to assist with any request.
Additionally, the prompt and unwavering support extended by the staff in various situations, such as helping with meal times, parking areas and during check-in and check-out processes, was highly regarded. Guests also mentioned the staff's professionalism and high-quality service, noting their courteous and attentive demeanor.
Ultimately, the hotel's staff play a significant role in ensuring a pleasant stay for guests, making them feel at home with their friendly and approachable nature, highlighting an overall positive experience.
Wi-Fi
The Loch Ness Drumnadrochit Hotel offers a modest WiFi experience with good signal strength noted by some guests. However, many reviews highlight that the WiFi can be weak and unreliable, particularly in the evening. Despite attempts to improve performance, connectivity issues are common, which seems understandable given the hotel's remote location. Some guests also pointed out that streaming services like Netflix on the TV were particularly problematic due to the weak WiFi. Additionally, the televisions in the rooms are small and sometimes struggle with signal reception, affecting overall viewing quality. While the WiFi may not meet all needs, it is available and guests should be prepared for potential intermittent service during their stay.
3 Star
Nestled amid the scenic allure of the Loch Ness area, Loch Ness Drumnadrochit Hotel presents a mixed bag of experiences. Known for its reasonable pricing, it offers an uncomplicated and budget-friendly option for travelers who aren’t seeking luxury. Positioned uniquely on a steep hillside, it stands out more as a retro lodging reminiscent of the 70s or 80s rather than a modern hotel, described by some as more akin to a hostel than a conventional hotel.
The hotel’s accommodations are basic but clean, aligning with its three-star rating. The facilities are dated and show signs of wear, indicating a need for significant refurbishment to reclaim any former glory. However, for a brief stopover, it serves its purpose adequately, especially given its strategic location in the tourist region.
Travelers have found the simple rooms, albeit small and tired, to be satisfactory for short stays. The beds and overall cleanliness are acceptable, allowing for a comfortable night's rest. Yet, a considerable part of the pricing reflects its prime location rather than the quality of accommodations.
While the ambiance may not meet every three-star expectation, Loch Ness Drumnadrochit Hotel remains a viable option for budget-conscious travelers looking to explore the region, provided they do not have high demands for modern amenities or services.
No, Loch Ness Drumnadrochit Hotel doesn't have any pool.
No, a spa isn't available at Loch Ness Drumnadrochit Hotel.
No, Loch Ness Drumnadrochit Hotel doesn't allow dogs.
No, parking facilities aren't available at Loch Ness Drumnadrochit Hotel.
No, Loch Ness Drumnadrochit Hotel doesn't have a gym.