Andaz by Hyatt – Palm Jumeirah
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Summary of reviewsAndaz by Hyatt – Palm Jumeirah is a great choice for those looking for a prime location with easy access to many attractions, including its own private beach. Guests enjoy a delicious and varied breakfast spread, as well as a diverse selection of restaurants for lunch and buffet service for dinner. The hotel offers immaculately designed rooms with excellent service from accommodating and helpful staff. The cleanliness is a standout feature, although some guests had issues with the hotel’s WiFi. The pool and beach facilities are also highly praised and the hotel is considered a good choice for families with kids. While there are mixed reviews about the quality of the beds, guests note that the hotel emits an overall feeling of luxury and class.
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Andaz by Hyatt – Palm Jumeirah, a lifestyle boutique hotel, beautifully encapsulates Dubai’s unique blend of style and heritage. Conveniently positioned on the trunk of Palm Jumeirah, it offers a stellar location that encourages exploration and the discovery of hidden gems.
The hotel's stunning outdoor infinity pool takes center stage, offering guests awe-inspiring views of the Palm Jumeirah and the mesmerizing Dubai skyline. This space provides an idyllic setting for relaxation, with sun loungers available to facilitate a leisurely experience. The pool's unique design makes it seem as if it merges into the surrounding landscape, providing a visual spectacle that complements the tranquility of the poolside experience. It's a captivating spot within the hotel, demonstrating the perfect blend of luxury and leisure, characteristic of the Andaz experience.
What is between the hotel and the beach?Nothing. The beach is directly accessible from the hotel
Hotel Taking Steps Towards Sustainability
Spa facilities: Private massage and treatment room(s) - Number: 4
Sauna(s) - Number: 2
Steam room(s) / Hammam(s) - Number: 2
Private bath(s)
Relaxation Room(s)
Fitness area
Sun loungers
Cost for using spa facilities: Cost per hour: AED start 500 AED
Spa services: Facial treatments
Body treatments
Signature treatments
Full body massage
Back massage
Head massage
Neck massage
Hand massage
Foot massage
Couples massage
Hot stone massage
Ayurvedic massage
Shiatsu massage
Sports massage
Swedish massage
Thai massage
Signature massage
In-room massage
Body scrub
Body wrap
Foot bath
Aromatherapy
Reflexology
Manicure
Pedicure
Waxing
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Infinity Pool
Number of pools 2
Pool 1 information:
Name of the pool: Adult-only Cabana Pool
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Room Types
About Andaz by Hyatt – Palm Jumeirah
Guest Reviews
If a prime location is what you're after, the Andaz by Hyatt – Palm Jumeirah won't disappoint. Situated at the beginning of the Palm, this hotel offers easy access to numerous attractions such as Nakheel Mall, the monorail station and the Ittihad Park. The hotel also has its own private beach, although some reviewers noted that it may not be the most picturesque. Right across from the hotel is a shopping center with restaurants and cinemas, making it a convenient base for shopping and dining excursions. Additionally, the Atlantis Aquaventure waterpark, which is located on the Palm, is just a short monorail ride or drive away. If you're looking for some downtime or an escape from the hustle and bustle of city life, the hotel's velvet beach is a serene spot to be, but if you want more action, there’s the West Beach or 5-Palm with a more lively atmosphere. Overall, guests loved the location and found it perfect for exploring the city.
Guests have raved about the breakfast at Andaz by Hyatt - Palm Jumeirah. With ample options for all taste buds, guests have enjoyed a delicious and varied breakfast spread. The custom recipes and drinks have also been appreciated. Many have noted that the breakfast on the terrace with a marina view is a wonderful experience. The buffet for breakfast and dinner has been called "absolutely incredible" and "exceptional." Guests have also enjoyed the good variety of local products served. Some guests have mentioned that the breakfast each day is varied and not repetitive. Overall, the breakfast, though there were some negative comments, has been a highlight of many guests' stays at the hotel.
At Andaz by Hyatt – Palm Jumeirah, the dining experience offers something for everyone with its diverse selection of restaurants catering to all tastes. Guests can choose from a la carte menus for lunch and choose from various options including buffet service for dinner. The Japanese restaurant serves up delicious dishes, while Restaurant La Coco comes highly recommended for excellent food. Despite some negative comments about the plain and overpriced food, overall the dining experience at the hotel is praised for its quality and service.
Guests of Andaz by Hyatt – Palm Jumeirah have left glowing reviews of the hotel's rooms, many noting the spaciousness, cleanliness and beautiful design. Some reviews even mention the luxurious bathrooms and amazing views from the rooms. The staff was also praised for being accommodating and helpful with a few standout mentions of employees going above and beyond to make guests' stays more comfortable. However, a few guests noted that some rooms were smaller than expected, while others were disappointed in the darkness of their studio apartment-style accommodations. Nonetheless, the general consensus is that Andaz by Hyatt – Palm Jumeirah offers comfortable, immaculately designed rooms with great value for money.
Guests at Andaz by Hyatt – Palm Jumeirah have mixed feelings about the hotel's beds. While some guests found the beds to be uncomfortable and the blankets too heavy, others raved about their comfort. Some guests praised the combination of a good bed and breakfast. Spacious rooms with strong Wi-Fi were another highlight with comfortable beds being a common feature. One guest mentioned getting two single beds in their room and another jokingly advised arriving earlier to secure a better room. Despite a few negative comments about worn out towels and robes, guests mostly appreciated the beautiful design of the hotel with excellent beds and bathrooms being a standout feature.
The cleanliness of Andaz by Hyatt - Palm Jumeirah is a standout feature according to guest reviews. The hotel is praised for its always clean rooms that are spacious and nicely designed. The property is described as modern and very well kept. While some guests noted minor issues with dust on big windows and inconsistent housekeeping service, overall the reviews are very positive. Daily cleaning is done with quality and bedding is changed every three days. However, there were a few isolated incidents with no hot water, a blocked shower drain and a bad smell in the morning. Despite these, the hotel is consistently described as super clean with impeccable cleanliness and pleasant surroundings.
Guests of the Andaz by Hyatt – Palm Jumeirah are consistently impressed with the hotel staff. Many have described the staff as incredibly friendly, attentive and accommodating. Guests consistently commend the staff's willingness to go above and beyond to ensure a comfortable stay. Special mention is made of individual staff members, such as reception employee Ramadan, who is described as "wonderful" by one guest. Others note the helpfulness of Walter at the reception desk or Suvin, the manager at Locale restaurant. Overall, guests are very pleased with the level of service they receive from the hotel staff, which is described as hospitable, kind and unusually helpful. However, there are a few negative reviews that mention unfriendly or uncooperative staff, but these are in the minority.
The Andaz by Hyatt on Palm Jumeirah has received mixed reviews regarding its WiFi. Some guests have had stable and free connections, while others have deemed it an absolute nightmare. Some have reported slow speeds in their rooms, while others have mentioned spotty or very bad connections, making it difficult to work on their computers. Despite this, some have found the WiFi to be strong in spacious rooms, while others have had issues with QR codes and some have even reported difficulties using messenger apps. Overall, it seems that while the hotel's WiFi may not be perfect, it is still possible to stay connected during your stay.
The pool and beach facilities at Andaz by Hyatt - Palm Jumeirah have received high praise from guests. The hotel offers two pools, including a rooftop pool with stunning views of the Palm Jumeirah Tower, as well as a beach area with heated endless pool. There are also various sunbathing areas, including comfortable sunbeds and cabanas, although some guests noted that there weren't quite enough sunbeds for everyone. The main pool area is popular with attentive staff and a bar area, but the beach pool is in need of renovation. Overall, the hotel provides access to an excellent location with beach and pool facilities, though some guests do note that it's a bit of a walk to access them from the hotel and the smoking restrictions in the pool may not be suitable for couples.
The Andaz by Hyatt – Palm Jumeirah boasts its own private beach complete with sun loungers and umbrellas for guests to use. The well-equipped beachside location provides a lovely spot for relaxation and taking in the views. Although some reviews mention it's not their favorite beach in Dubai and weather wasn't ideal for outdoor activities during some stays. However, many guests loved the easy access to the beach and were pleased with the cleanliness and ample sun loungers. The hotel shares the beach with residences, but still provides easy access to the sand and the sea. Overall, the beach area is a highlight of the hotel, despite a few negative comments about the facilities.
Andaz by Hyatt – Palm Jumeirah is a beautiful family hotel, perfect for vacations with kids. However, the hotel shares its territory with two large residential complexes, so there may be many young children in the pool area and some noise. The hotel staff are very friendly and accommodating to families with babies and there are even nannies with children living on the same grounds. Although there have been some concerns with room service, they are not critical. Overall, Andaz by Hyatt – Palm Jumeirah is a good choice for families with kids.
Andaz by Hyatt – Palm Jumeirah boasts a perfect location and exceptional service for a truly superb stay. Despite some mixed reviews regarding the hotel's true five-star status, guests agree that the facilities and property are amazing with fantastic amenities and a beautiful artful design. Some guests note small details missing from their rooms, such as toothbrushes and headphones, but overall, the experience feels like home and highly recommended.
The Andaz by Hyatt – Palm Jumeirah is a beautiful and well-maintained hotel that exudes pure class. Guests are treated to a stylish and luxurious stay with rooms that are subtle yet impressive. The hotel's garden is also noteworthy, being a wonderful addition to the author's unique hotel design. Despite some reviews stating that the hotel does not deserve a five-star rating, many others have raved about the excellent service and organization of the breakfast staff. Those on a honeymoon seeking a romantic and chic atmosphere will appreciate this artful hotel's subtle elegance. While the nearby beach may not be five-star quality, the Andaz by Hyatt – Palm Jumeirah remains a wonderful luxury resort.
Yes, Andaz by Hyatt – Palm Jumeirah has pool(s) that belong to one or more of the following categories: Infinity Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Andaz by Hyatt – Palm Jumeirah. For more information, read the answers to the Spa questionnaire
No, Andaz by Hyatt – Palm Jumeirah doesn't allow dogs.
Yes, parking facilities are available at Andaz by Hyatt – Palm Jumeirah.
Yes, Andaz by Hyatt – Palm Jumeirah has a gym.
