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Palace Downtown

Dubai , Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai, Po Box 9770 (Show on Map)

9.0

Excellent

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Info Positioned in a traditional palatial residence, the hotel overlooks the lake surrounding Burj KhalifaDubai.

Summary of reviewsPalace Downtown is a luxurious 5-star hotel located in the heart of Dubai, offering a perfect combination of modernity and relaxation in a resort-like ambiance. The hotel boasts a palatial atmosphere with magnificent decor, including stunning views of fountain shows from some rooms. The location is ideal for those looking for a hyper-central location in Dubai with easy access to Dubai Mall, Burj Khalifa and tourist attractions. The staff is friendly, accommodating and offers exceptional service, going above and beyond to ensure a comfortable and enjoyable stay. The breakfast buffet is fantastic with a huge variety of options and the pool is a dream come true with top-notch service from the pool staff. While some guests noted a few small details, such as old or consumed towels and inconsistent stocking of toiletries, any concerns or issues were easily remedied with a quick call to the front desk. Overall, Palace Downtown is a grand and sumptuous hotel with beautiful views and elegant design, making it a great option for a stay in downtown Dubai.
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Luxury Hotel

In a traditional palatial residence, this luxury hotel overlooks the lake Burj Khalifa and the Dubai Fountain.

Hotel with Spa

The Spa offers world-class beauty treatments for both men and women.

Family Friendly Hotel

All children are welcome, one child up to 4 years old stays for free in a child's cot/crib.

Romantic Hotel

This hotel, standing apart for its highly individualistic architecture and commitment to provide the highest service standards is the perfect base for a romantic getaway.

Hotel near Nightlife Spots

The hotel has a bar/lounge.

Accessible Hotel

Facilities for disabled people are available.

5-Star Hotel

The 5 star hotel is located just a 5-minute walk from the Dubai Mall as well as the Souk Al Bahar shopping center.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Swimming Pool

Outdoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Outdoor Pool

Room Types

Deluxe Room with Lake View The Deluxe Rooms reflect warmth and heritage in their Arabian decor. Every room has its own ensuite bathroom. Spacious room featuring Arabian-style furnishings and views of the lake. It also includes a fully-automated in-room iPad. Bedding preferences are subject to availability at time of check-in and cannot be confirmed in advance. Please note that this room cannot accommodate extra beds for adults.

Diplomatic Suite with Lake View The exclusive Diplomatic Suites are a pure expression of Arabian opulence. Every suite has a separate living room, a spacious bedroom and a guest bathroom, and is complemented with rich drapery, flamboyant accessories and a spacious private balcony. It has a king-sized bed only and a fully-automated in-room iPad. Please note that one child under 12 years old can stay for free in an extra bed.

Deluxe Room with Fountain View Our Deluxe Rooms reflect warmth and heritage in their Arabian decor. Every room has its own ensuite bathroom. Spacious room featuring Arabian-style furnishings and views of the largest fountain in the world, the Dubai Fountain. This room includes a fully-automated in-room iPad. Bedding preferences are subject to availability at time of check-in and cannot be confirmed in advance. Please note that this room cannot accommodate extra beds for adults.

Palace Suite with Fountain Views Luxurious drapery and flamboyant accessories give the Palace Suites a distinct and sophisticated Arabian ambience. The spacious bedroom is warm and inviting. The separate living room is elegantly furnished and comes with an attached guest bathroom. Spacious suite offering views of the largest fountain in the world, the Dubai Fountain. It has a king-sized bed only and a fully-automated in-room iPad. Please note that one child under 12 years can stay for free in an extra bed. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Palace Room with Lake view The Palace Rooms feature Arabian decor and an ambience that conveys warmth, heritage and luxury. Every room delivers the highest quality of furnishing and design finishes in an elegantly styled setting.This air-conditioned room features an Arabian decor and includes access to the business centre. It offers a seating area with a minibar. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Palace Suite with Lake View The lavishly decorated Palace Suites with lake views unite Arabian heritage and contemporary living. The separate lounge area and attached guest bathroom add privacy, while luxurious drapery and sophisticated interiors make for an opulent experience. For those traveling with children, we offer a complimentary bed for children under 12 years. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

Junior Suite Lake View The Junior Suites are generously proportioned, revealing refinement, comfort and Arabian mystique. The interiors features an eclectic collection of rare and original artifacts from Morocco, Syria and Egypt.

Palace Room with Fountain View The Palace Rooms feature Arabian decor and an ambience that conveys warmth, heritage and luxury. Every room delivers the highest quality of furnishing and design finishes in an elegantly styled setting. This double room has a balcony, electric kettle and seating area. Club Benefits include: Complimentary late check-out at 4pm, complimentary shoe polish service, complimentary pressing of one shirt and one suit per room upon arrival only, complimentary buffet breakfast at Ewaan restaurant and a complimentary fruit basket refreshed daily.

About Palace Downtown

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Guest Reviews

9.0

Excellent

Location

Palace Downtown is the perfect hotel for those looking for a hyper-central location in Dubai. It offers easy access to Dubai Mall, Burj Khalifa and tourist attractions, making it a convenient spot for shopping and experiencing downtown. The hotel has a great view of the fountain and some rooms even face the Burj Khalifa. The facilities and location are beyond excellent and the staff is friendly and accommodating. Breakfast offers a huge variety of options, although some guests felt that the coffee could be improved. Regardless, the hotel is brilliant and luxurious with fabulous facilities, making it a great option for a stay in downtown Dubai.

Breakfast

If you're looking for a hotel with a luxurious breakfast experience, look no further than Palace Downtown. The breakfast buffet has been described as fantastic, superb and extra by satisfied guests from around the world. With a huge variety of options, guests are sure to find something to their liking, whether they prefer traditional Arabic dishes or more familiar international fare. And the views are just as impressive as the food - some guests have enjoyed a terrace overlooking a lake with a stunning view of the Burj Khalifa. While there were some negative comments about coffee quality and lack of Arabic food samples, overall the excellent service and unmatched breakfast buffet are a highlight of any stay at Palace Downtown.

Rooms

Palace Downtown offers an exceptional level of room service, especially in the Diplomatic suite with great views of the pool and water fountain. Rooms are spacious and comfortable with balconies in some. The accommodation is clean and well-kept with early check-ins and late check-outs available. The location is ideal for exploring the area with daily excursions nearby. While some guests noted insufficient electrical outlets and poor soundproofing, the staff is courteous and attentive, taking care of even the smallest details. Despite a few complaints about worn-out decor and unpleasant odours, the hotel overall is grand and sumptuous with beautiful views and elegant design.

Cleanliness

Guests of Palace Downtown can expect exceptional cleanliness at this hotel. The majority of reviews commend the hotel for being very clean, spotless and impeccable. The cleaning staff is usually efficient and friendly, ensuring that rooms are frequently serviced. While some guests have pointed out a few small details, such as old or consumed towels and inconsistent stocking of toiletries, any concerns or issues were easily remedied with a quick call to the front desk. The hotel itself is beautiful and while a few guests have noted an unpleasant smell in the corridors, it does not detract from the overall cleanliness and high standard of the property.

Staff

The staff at Palace Downtown in Dubai have been praised by guests for their exceptional service, professionalism, kindness and attentiveness. From reception to housekeeping, all staff have been described as friendly, accommodating and helpful. Many guests have given special thanks to individual staff members, such as Osama, Saad, Arsalan, Eunice and Ayman. Guests have commented on the team's willingness to go above and beyond with one guest noting that staff always exceeded their expectations. The personalized check-in and check-out arrangements have also been appreciated. Overall, guests have been impressed by the impeccable service provided by the staff at Palace Downtown, making for an unforgettable stay.

Pool

If you're looking for a luxurious stay in the heart of Dubai, look no further than the Palace Downtown hotel. Guests rave about the pool, describing it as a dream come true with top-notch service from the pool staff. Though some have mentioned the pool being a bit small, the stunning view of the fountain more than makes up for it. The swimming pool and waterside bar area are perfect for a relaxing drink while taking in the magnificent fountain light show. The location and pool are unbeatable and we highly recommend this hotel for your next trip to Dubai.

5 Star

Palace Downtown is an exceptional, real five-star hotel that delivers a luxury stay with high-quality service. The hotel boasts a palatial atmosphere with magnificent decor, including stunning views of fountain shows from some rooms. The location is ideal for special moments and romantic getaways. The staff are welcoming and offer brilliant, impeccable service. The hotel has a great location and provides a relaxing stay with big rooms. It's definitely worth every dirham spent and comes highly recommended for a wonderful experience.

Luxury

Palace Downtown is an exceptional 5-star luxury hotel located at the heart of Dubai that offers a perfect combination of modernity and relaxation in a resort-like ambiance. The hotel exudes grandeur and opulence, providing guests with a palatial experience that is fit for royalty. Visitors are treated to an outstanding level of service by the friendly staff who go above and beyond to ensure a comfortable and enjoyable stay. The hotel features beautiful facilities and rooms that are spacious, luxurious and decorated in an Arabic/classic style that blends with the ultra-modern surroundings perfectly. The premium 5-star suites are particularly noteworthy and the spectacular view of Dubai Mall and the Dubai Fountain is simply breathtaking. Guests can relish a lavish breakfast spread, worthy of royalty and indulge in the exceptional food available on the property. For those seeking an unforgettable experience that oozes luxury and grandeur, the Palace Downtown is an unrivaled choice.

Yes, Palace Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.

Yes, a spa is available at Palace Downtown.

No, Palace Downtown doesn't allow dogs.

Yes, parking facilities are available at Palace Downtown.

Yes, Palace Downtown has a gym.

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