Four Points Flex by Sheraton Dundee

Dundee 56.45764000, -2.96928600 , 2 South Union Street (Show on Map)
8.8
Excellent


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Summary of reviewsFour Points Flex by Sheraton Dundee receives overall positive reviews from guests, particularly highlighting its exceptional location, cleanliness and friendly staff. The hotel is praised for being ideally situated next to Dundee train station and just a short walk from key attractions like the V&A Museum and Discovery Point. This centrality makes it convenient for exploring local amenities, shops and restaurants, while still offering a quiet, comfortable environment despite its proximity to the railway station. Guests appreciate the picturesque views of the Tay River and V&A Museum, which add an extra charm to their stay.

The hotel's breakfast is well-regarded for its quality and value, offering a good selection of hot and cold options that cater to a variety of tastes. Although there were some minor criticisms regarding variety and temperature, most visitors found breakfast to be a delightful part of their stay. Dinner experiences, however, were mixed with some enjoying the food and cozy bar environment, while others found the menu limited and service inconsistent.

Rooms at Four Points Flex by Sheraton Dundee are frequently praised for their spaciousness, modern decor and cleanliness. Guests appreciate the comfortable beds, powerful showers and functional layout, which includes good lighting and adequate storage. The quietness of the rooms, despite the central location, ensures a restful stay. Although a few guests mentioned minor drawbacks like the absence of a fridge or small bathroom sizes, these are generally overshadowed by the positive aspects.

Cleanliness is a standout feature with guests repeatedly describing the hotel as immaculate and well-maintained. The highly commendable staff are noted for their friendliness, efficiency and willingness to assist, creating a warm and welcoming atmosphere throughout the property.

The hotel's free Wi-Fi is generally reliable and sufficient for most needs, though occasional connectivity issues were noted. Parking facilities receive mixed reviews due to the lack of on-site parking, but the discount offered for nearby car parks and the convenient drop-off point help mitigate this inconvenience.

Family rooms are well-regarded for being spacious and comfortable, making Sleeperz a suitable choice for family trips. Guests also highlight the hotel's accessible features, such as wide doors, ample movement space and well-designed bathrooms, making it a viable option for guests with disabilities. However, improvements in parking for mobility reasons were suggested.

In summary, Four Points Flex by Sheraton Dundee is consistently praised for its central location, cleanliness, comfortable rooms, friendly staff and overall value for money, making it a top choice for both business and leisure travelers visiting Dundee.
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Family Friendly Hotel
This hotel is family-friendly and is well-situated near the city centre.

Accessible Hotel
This hotel provides mobility accessible rooms with roll-in showers. It has accessible routes from the public entrance to accessible areas, including on-site restaurants. The property features elevators and is wheelchair accessible throughout. Service animals are welcome.

3-Star Hotel
The hotel's location is great, with the town centre being within walking distance. It is considered brilliant for a budget hotel. The staff are super friendly.

Business Hotel

Room Types
Standard Twin Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Standard Family Room The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features a flat-screen TV, a seating area, a safe deposit box and heating.

Larger Double Room with King Bed The double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room features a seating area, a safe deposit box, heating and a flat-screen TV. The unit has 1 bed.

Standard Double Room The double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Guest Reviews
8.8
Excellent
Location
Four Points Flex by Sheraton Dundee enjoys high praise from guests for its exceptional location with many reviews emphasizing its proximity to key transport hubs and local attractions. The hotel is directly adjacent to Dundee train station, making it incredibly convenient for travelers. Additionally, it's just a short walk from the V&A Museum, the Discovery Point and the city center, putting guests within easy reach of Dundee's prime sights and amenities.

Guests frequently highlight the centrality of the hotel, which is right in the heart of Dundee. It's just a stone's throw away from a variety of shops, bars, restaurants and the riverfront, making it an ideal base for exploring the city. Many appreciate the convenience of having bus stops and airport shuttles close by, further enhancing the hotel's appeal for both leisure and business travelers.

The location also offers excellent value for money with guests noting the ease of access to the city's tourist attractions and the quiet, comfortable environment despite being situated above the railway station. Views of the V&A Museum and the Tay River add to the appeal, providing a picturesque backdrop for a stay in the city's vibrant center.

Overall, the hotel's spot-on location combined with its cleanliness, modern facilities and friendly staff make it a top choice for anyone visiting Dundee.

Breakfast
Guests of Four Points Flex by Sheraton Dundee largely appreciated the breakfast offerings, praising its quality and great value for money. Many described the breakfast as excellent, delicious and well-presented with a good selection of hot and cold options, including varied cooked items and continental choices. The buffet style ensured there was something for everyone's taste with some noting that the breakfast provided had a wonderful variety worth the price.

However, critiques were noted as well with some guests feeling that the selection could be broader and warmer with more choices such as fried or poached eggs instead of just scrambled. A few guests mentioned that the breakfast items could have been replenished more promptly and that there were occasional shortages during busy times. Nonetheless, many found the breakfast to be a lovely addition to their stay, enhancing the overall experience at the hotel.

Overall, despite some minor issues with variety and temperature, Four Points Flex by Sheraton Dundee's breakfast left a positive impression on most guests, making it a notable part of their visit.

Dinner
Guests at Four Points Flex by Sheraton Dundee have shared mixed feedback regarding the dinner options. On the positive side, many guests enjoyed the meals served at the hotel, describing the food as good, pleasant and great value for money. Some specific praises included the quality of dishes such as the steak pie and the friendly bar staff contributed to an enjoyable dining experience. The cozy bar environment also received favorable mentions, making it a nice spot to unwind in the evenings.

However, guests had several criticisms. A common complaint was the limited and sometimes inconsistent dinner menu with some guests noting that menu offerings did not align with online descriptions. Several reviews lamented the lack of variety and availability, particularly highlighting times when the kitchen or restaurant was closed, which led some to seek dining options outside the hotel. There were also occasional service issues, including long wait times for meals and errors in orders.

Overall, while some guests had enjoyable dining experiences with good quality food and friendly service, others found the dinner options at Four Points Flex by Sheraton Dundee somewhat lacking in variety and consistency.

Rooms
The rooms at Four Points Flex by Sheraton Dundee receive high praise for their spaciousness, cleanliness and comfort. Guests frequently mention the modern, stylish decor and the well-maintained condition of the rooms. Many find the beds exceptionally comfy and appreciate the functional layout that often includes good lighting, comfy chairs and adequate storage, though some noted limited storage facilities. The powerful and large showers, sometimes offering both rain and handheld faucet options, are highlighted as a standout feature.

Guests also appreciate the in-room amenities, such as tea and coffee-making facilities and the overall quietness despite the central location above the main rail station, ensuring a restful stay. Some rooms offer stunning views, adding to the overall pleasant experience. The efficient air conditioning and high standards of cleanliness are consistently noted with rooms often described as spotless, fresh and airy.

While a few reviews mention minor drawbacks like the absence of a fridge or small bathroom sizes, these are overshadowed by the positive aspects. The hotel’s central location is highly valued, making it convenient for accessing local attractions. Overall, the rooms are described as excellent value for money, providing a comfortable and stylish retreat in the heart of Dundee.

Beds
The beds at Four Points Flex by Sheraton Dundee receive high praise from guests for their exceptional comfort. Reviewers consistently describe the beds as comfortable, very comfy and super comfortable, highlighting the quality sleep they enjoyed. The beds are also noted for their spaciousness with several comments on the generous size of the queen beds. Guests frequently mention the excellent quality of the mattresses and pillows, contributing to a restful night's sleep. Cleanliness is another positive aspect with numerous remarks on clean bed linen and tidy rooms. Overall, the comfortable beds at Four Points Flex by Sheraton Dundee are a standout feature, ensuring guests have a pleasant and restful stay.

Cleanliness
Four Points Flex by Sheraton Dundee stands out for its impeccable cleanliness, consistently praised by guests. Descriptors such as very clean, immaculately clean and spotlessly clean are commonly used to describe both the rooms and public areas. The hotel is noted for maintaining a modern and welcoming atmosphere with clean and well-maintained facilities. The rooms are frequently described as clean, comfortable, spacious and well-kept, contributing to a pleasant and hygienic stay. Overall, the high standard of cleanliness across the entire property, from the reception to the rooms and bathrooms, is a significant highlight, ensuring a comfortable and relaxing experience for visitors.

Staff
The essence of the reviews for Four Points Flex by Sheraton Dundee paints a picture of highly commendable staff. The predominant sentiment is that the staff is remarkably friendly, helpful and efficient. Guests consistently highlight the warm and welcoming attitudes of the hotel personnel, from the reception to the bar and cleaning staff. The reception staff, in particular, are singled out for their efficiency and ability to attend promptly to guests' needs with check-in often praised for being smooth and quick.

Reviewers appreciate the professionalism and courteous nature of the employees, noting that nothing is too much trouble for them, even going out of their way to assist with luggage and provide directions. Guests have also observed the multilingual capabilities of the staff, which include Scottish, Polish and Spanish team members, enhancing the overall cosmopolitan and inclusive atmosphere of the hotel.

Overall, the reviews reflect that the staff at Four Points Flex by Sheraton Dundee play a crucial role in delivering an exceptional and memorable experience, marked by friendliness, professional efficiency and a genuine eagerness to make guests feel comfortable and well-cared-for throughout their stay.

Wi-Fi
Four Points Flex by Sheraton Dundee offers complimentary Wi-Fi which generally meets guests' expectations. Many visitors report that the Wi-Fi is reliable with consistent and strong connections allowing for good speed. Reviews frequently mention the Wi-Fi as being good or excellent, making it convenient for both leisure and work activities. However, there are occasional instances where the Wi-Fi can be weak or erratic with some guests experiencing interruptions during their stay. Despite these few issues, the overall sentiment towards the Wi-Fi service is positive with many appreciating the inclusion of free internet access throughout their visit.

Parking
Four Points Flex by Sheraton Dundee receives mixed reviews regarding its parking facilities, primarily due to the absence of on-site parking. Guests frequently note that parking is available a few blocks away, most commonly in a multi-storey car park about a 5 to 10-minute walk from the hotel. However, this is offset by a substantial 25% discount provided by the hotel, which many guests appreciated.

While some found the parking arrangements easy and the nearby car park reasonably priced, others mentioned that the lack of clear parking instructions and the distance could be inconvenient, especially for those with mobility issues or extensive luggage. There was also feedback noting that the parking fees can be expensive during the day, although a discount was welcome. A positive point for disabled guests is the free parking available at the Green Market car park.

The hotel offers a good drop-off point, making it somewhat easier for guests to manage their luggage before parking their car. Overall, while the parking situation might require a bit of a walk and better instructions, the discounted rates at nearby car parks help mitigate the inconvenience for most visitors.

Family
Four Points Flex by Sheraton Dundee provides an excellent choice for families, offering rooms that are not only spacious but also well-configured to accommodate varying family sizes. The rooms have been praised for their suitability for families of four and even larger parties with some rooms boasting bunk beds that children particularly enjoy. The availability of travel cots ensures even the youngest family members are comfortably accommodated.

The overall comfort of the family rooms stands out in guest reviews, making them ideal for family trips and extended stays, whether for special occasions like graduation ceremonies or regular visits to Dundee. The hotel features a family-friendly lounge area, enhancing the experience for both children and adults.

Despite some remarks on the cost, the value provided by the family rooms, including under £150 options, is generally well-regarded. The hotel maintains a child-friendly atmosphere, ensuring that kids and parents alike can enjoy their stay. Guests frequently highlight the friendly staff and the hotel's overall family-friendly ethos, making Four Points Flex by Sheraton Dundee a top recommendation for family breaks.

3 Star
'Four Points Flex by Sheraton Dundee' has garnered substantial praise for its remarkable value for money. Widely commended for its affordability, guests consistently highlighted the excellent pricing, positioning it as an exceptional option among budget hotels. The hotel's central location, close to the train station and nearby amenities such as a Tesco Express, makes it a convenient and practical choice for travelers.

Cleanliness stands out as a major strength with many reviews noting the spotless, well-maintained rooms. The hotel is described as a smart, modern establishment that efficiently meets the basic needs of its guests. While it is a no-frills hotel, it efficiently incorporates all the essentials, providing large rooms, good light and a clean environment.

Guests appreciate the simple yet effective facilities and services, which include well-equipped rooms and quality breakfast options at fair prices. The overall management of the hotel is also noted to be very good with excellent service provided throughout.

For a budget hotel, Sleepers Hotel Dundee offers more than anticipated from a three-star rating. It strikes a balance between economy and comfort, making it an ideal choice for travelers seeking affordable, reliable accommodations without compromising on cleanliness and basic amenities.

Accessible
Sleeperz Hotel Dundee offers a commendable level of accessibility for guests with disabilities. The hotel's central location is a notable advantage, being close to public transport, bus stops and within easy walking distance to the city, making it easy to get around and access various local attractions. The accessible entrance and easily navigable pathways from the street to the front door enhance the convenience for wheelchair users.

Inside, the hotel shines with accessible features in the rooms, including wide doors and ample spaces that facilitate movement. The accessible rooms and bathrooms are well-designed with many guests highlighting the fabulous bathroom facilities. The elevator is easy to use, although it only services the reception, which is something to keep in mind.

The hotel staff are described as friendly and accommodating, contributing positively to the overall experience. However, there are some noted issues with parking for mobility reasons, which could be improved to better serve guests with disabilities.

The high level of security at the hotel ensures a safe stay and additional services such as good bag storage add to the hotel's value. In summary, Sleeperz Hotel Dundee provides a comfortable and accessible urban stay with most accessibility needs competently addressed, making it a reliable choice for travelers with disabilities.


No, Four Points Flex by Sheraton Dundee doesn't have any pool.

No, a spa isn't available at Four Points Flex by Sheraton Dundee.

No, Four Points Flex by Sheraton Dundee doesn't allow dogs.

No, parking facilities aren't available at Four Points Flex by Sheraton Dundee.

No, Four Points Flex by Sheraton Dundee doesn't have a gym.

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