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Summary of reviewsHampton by Hilton Dundee City Centre is highly regarded for its exceptional central location, making it an ideal choice for visitors looking to explore the city. The hotel is within walking distance to major attractions, the city center, shopping areas, nightlife spots and public transport facilities, including train and bus stations. Guests appreciate its proximity to the University of Dundee and other key landmarks such as the V&A Museum and Discovery Point. Despite its central location, the hotel maintains a quiet atmosphere and offers hassle-free parking, making it convenient for both business and leisure travelers.
The breakfast experience at the hotel is generally well-received with guests praising the extensive self-service buffet that includes traditional Scottish offerings and a popular waffle maker. The breakfast area is described as clean and organized and the staff receive commendation for their helpfulness and attentiveness. Though there are occasional mentions of limited variety and issues with hot dishes, the overall sentiment remains positive.
Dinner reviews are mixed with praise for the food quality and pleasant atmosphere, but criticism for the limited menu options and slow service. While the bar food receives mixed reactions, many guests still find the dinner experience to be of good value for money.
The rooms at Hampton by Hilton Dundee City Centre receive high praise for their spaciousness, cleanliness and modern design. Guests highlight the comfort of the beds, ample storage and well-maintained facilities. The rooms are often described as immaculately clean with pleasant decor, ensuring a quiet and comfortable stay, although minor issues with air conditioning and WiFi are occasionally mentioned.
The hotel consistently receives high marks for cleanliness with guests describing it as impeccably maintained across all areas. The staff are frequently highlighted for their exceptional service, professionalism and friendly demeanor, creating a welcoming and pleasant atmosphere for guests.
The free Wi-Fi is noted for its strong, dependable and fast connection, ensuring a hassle-free online experience for both business and leisure travelers. The gym, though small, is well-equipped and well-maintained, offering a convenient option for guests looking to stay fit during their stay.
Parking is convenient but comes with an additional fee and space can be limited during peak times. The hotel offers complimentary parking for blue badge holders and overflow options are available nearby, though some guests feel that parking could be more secure and clearly communicated.
For families, the hotel is an excellent choice with spacious rooms, family-friendly amenities and a location close to attractions. The waffle maker at breakfast is a hit with kids and the staff are accommodating, ensuring all family needs are met. Minor issues are quickly resolved by the attentive staff, making it a highly recommended option for family trips.
Overall, Hampton by Hilton Dundee City Centre offers a commendable experience for a three-star hotel, often surpassing guest expectations with its modern, clean environment, excellent location and friendly staff. While there are areas for improvement, the hotel provides good value for money and a reliable, comfortable stay for a variety of travelers. Show more
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Family Friendly Hotel
This hotel provides family rooms and complimentary breakfast. Its central location is convenient for accessing family-friendly attractions in Dundee. It is close to the airport.
Accessible Hotel
This hotel has dedicated accessible rooms, including some that connect with rooms for carers. The accessible rooms are spacious with ample turning space for wheelchairs, and the bathrooms are well-designed with handrails, seated showers, and wetroom flooring. Lift access is available, and wheelchair-accessible parking is provided.
3-Star Hotel
Located near the University of Dundee, this hotel provides comfortable accommodations and free WiFi. Guests appreciate the spacious rooms and excellent breakfast.
Hotel Taking Steps Towards Sustainability
Business Hotel
Hotel with Parking
Hotel with Gym
Room Types
Queen Room with Two Queen BedsThis quadruple room features air conditioning and tea/coffee making facilities.
Additional amenities include towels and complimentary toiletries.
Queen RoomThis has a 150-cm bed, a chair, flat-screen HDTV and an alarm clock/radio.
There is free WiFi, tea/coffee making facilities, an iron/ironing board and a laptop-sized safe.
Refresh in the bathroom with a full shower, towels and complimentary bath amenities.
Queen Room - Mobility AccessThis double room features an HDTV, tea/coffee making facilities and a laptop-sized safe.
The bathroom features lowered bathroom fixtures and fittings for ease of access.
Queen Room with Sofa BedThis room features a queen-size bed and sofa bed, and a work desk with tea/coffee making facilities and an HDTV.
The en-suite facilities contain a shower and complimentary toiletries.
Twin RoomThis has two 4-foot (120-cm) beds, a chair, flat-screen HDTV and an alarm clock/radio.
There is free WiFi, tea/coffee making facilities, an iron/ironing board and a laptop-sized safe.
Guests can refresh in the bathroom with a full shower, towels and complimentary bath amenities.
Connecting Queen Family Room with Sofa BedThis quadruple room is air-conditioned and has a flat-screen TV, a tea and coffee maker, a safe deposit box and heating. The unit has 2 beds.
Guest Reviews
8.6
Very Good
Location
Hampton by Hilton Dundee City Centre stands out for its exceptional location, making it a prime choice for visitors to the city. The hotel is praised for its central positioning, situated within walking distance to major attractions, the city center, shopping areas, bars, restaurants and public transport facilities like train and bus stations. Many reviews highlight the hotel's proximity to the University of Dundee, which is particularly convenient for guests visiting the campus.
The guests appreciate the easy access to Dundee's vibrant nightlife, cultural sites including the V&A Museum and other key landmarks such as the Discovery Point. The hotel's location is also commended for being ideal for both business and leisure trips with some guests noting its convenience for attending gigs or other events in the city.
Parking is another positive aspect, ensuring those traveling by car find it hassle-free. Despite being centrally located, the hotel maintains a quiet atmosphere, shielding guests from city noise. The hotel's modern and clean facilities, coupled with the friendly and helpful staff, receive consistent praise, making Hampton by Hilton Dundee City Centre an appealing option for anyone exploring the city's central delights.
Breakfast
The breakfast experience at 'Hampton by Hilton Dundee City Centre' is generally met with commendation for its variety and quality. Many guests appreciate the extensive self-service buffet, noting the wide range of options, including traditional Scottish offerings such as haggis and a popular waffle maker that delights both children and adults. The breakfast is often described as tasty, filling and featuring fresh produce.
Several visitors highlight the exceptional service provided by the breakfast staff, who are described as helpful and attentive, contributing to a pleasant morning experience. The breakfast area itself is well-maintained, ensuring a clean and organized environment. Plant-based and gluten-free options are available, making it inclusive for various dietary needs.
However, a few guests point out some areas of improvement. Issues such as limited food variety, cold or underwhelming hot dishes and occasional staffing shortages are mentioned, suggesting room for enhancement in managing busy periods. Despite these occasional drawbacks, the overall sentiment remains positive with many guests finding the breakfast to be a delightful start to their day and appreciating its value.
Dinner
Guests at Hampton by Hilton Dundee City Centre had a mixed dining experience according to their reviews. While the dinner was generally praised for its quality with comments highlighting excellent, tasty and delicious meals, there were recurring mentions of the limited food menu options, particularly for vegetarians. Several guests appreciated the atmosphere and found the dining area pleasant, describing it as having a boutique feel. Despite some praised the staff for their helpfulness and recommendations for local eateries when options were limited in the hotel.
In terms of breakfast, feedback was less favorable with multiple reviews noting poor quality and limited choices. The scrambled eggs received specific criticism and the absence of options like bacon or a variety of vegetarian items was frequently mentioned.
Service during dinner faced some criticism regarding speed; a notable number of guests reported slow service and long waits for their meals. Despite these drawbacks, many reviews still found the food to be of good value for money.
Bar food garnered mixed reactions with some describing it as good, if pricey and others suggesting it was underwhelming or not great.
Overall, the dining experience at Hampton by Hilton Dundee City Centre had its highs with tasty, well-prepared food and a nice atmosphere but also had areas that could benefit from improvement, particularly in menu variety and service efficiency.
Rooms
The rooms at Hampton by Hilton Dundee City Centre receive high praise from guests for their spaciousness and cleanliness with many describing the rooms as large, modern and well-appointed. Guests note the contemporary design and quality fittings, contributing to a comfortable and welcoming atmosphere. The rooms are frequently mentioned as being immaculately clean and tidy with well-maintained facilities and pleasant decor.
Comfort and functionality are strong points with many reviewers appreciating the comfy beds, ample storage and adequate amenities provided in the rooms. The rooms often have large windows offering great views, blackout curtains, good lighting and soundproofing, ensuring a quiet and relaxing stay. Accessibility is also highlighted positively, catering well to different needs.
Despite the overall positive feedback, some guests did experience occasional issues with room size, layout and certain facilities like air conditioning and WiFi. Additionally, the availability of vegetarian breakfast options and room cleanliness on some days drew minor complaints. However, the general consensus underscores the rooms as consistently clean, comfortable and conducive to a good night's sleep, making Hampton by Hilton Dundee City Centre a reliable choice for travelers seeking modern, high-quality accommodation.
Beds
The beds at Hampton by Hilton Dundee City Centre receive mixed reviews from guests with a significant emphasis on comfort and space. Many guests highlight the beds as being comfortable, clean and spacious, particularly appreciating the large and well-structured beds in twin rooms. The firm but supportive mattresses and hypoallergenic pillows add to the positive feedback, ensuring a good night's sleep for many.
However, there are notable complaints regarding bed comfort. Some guests found the mattresses too hard or springy, while others commented on thin duvets and soft pillows, which impacted their comfort. Specific issues such as beds being too close to the wall, noisy mattresses and small bed sizes were also mentioned.
Despite these mixed feelings, it's clear that many guests enjoyed a comfortable and restful stay due to the generally high standards of cleanliness and spaciousness of the beds. Improvements in mattress quality and bedding options may address the differing comfort preferences of future guests, enhancing their overall experience.
Cleanliness
Hampton by Hilton Dundee City Centre consistently receives high praise for its cleanliness from guests. Described with terms such as spotlessly clean, very clean and impeccably maintained, the hotel appears to set a high standard in hygiene across all areas, including rooms, bathrooms, public spaces and dining areas. The modern and comfortable rooms are frequently highlighted for their exceptional cleanliness, making for a pleasant and comfortable stay. Guests appreciate the spotless interiors and functional design, noting that the property is kept in pristine condition. The cleanliness extends to the communal areas, which are always well-maintained, further enhancing the overall guest experience. Despite a few isolated remarks about lapses in housekeeping, the majority of reviews reflect a meticulously clean environment that ensures a welcoming, cozy and safe stay.
Staff
The reviews for Hampton by Hilton Dundee City Centre consistently highlight the exceptional quality of the hotel's staff. Guests frequently describe the staff as extremely helpful, professional and polite. Many reviewers emphasize the warm and friendly welcome they received upon arrival with particular commendation for the efficiency and pleasant demeanor of the reception team, including special mentions for individuals like Stuart, Abbie, David, Ged and Ross.
The staff's attentiveness and willingness to go above and beyond to accommodate guests' needs stand out in the reviews. Their helpfulness and friendliness are recurring themes, indicating that the staff consistently create a welcoming and pleasant atmosphere for visitors. The professionalism exhibited by the team, especially in handling check-ins and providing local recommendations, receives high praise as well.
Guests also appreciate the staff's ability to remain calm and composed in challenging situations, such as when fire alarms went off. The consistent mention of the staff's warmth and willingness to assist underscores their key role in enhancing the overall guest experience. In conclusion, the positive feedback on Hampton by Hilton Dundee City Centre’s staff reinforces their reputation for delivering outstanding customer service.
Wi-Fi
Hampton by Hilton Dundee City Centre offers an excellent experience when it comes to staying connected online. Guests report the Wi-Fi to be strong, dependable and available throughout the hotel. The high-speed internet service is particularly noted for being reliable and hassle-free, ensuring a consistent and fast connection for all users. Many reviews highlight the strong signal quality and the fact that the Wi-Fi worked perfectly; even in common areas, it maintained high speed and stability.
While there are mentions of limited free Wi-Fi coverage and the suggestion for improvements to make it faster, the overall sentiment is highly positive. Visitors found the Wi-Fi to be reasonably maintained with excellent performance, making it a great choice for both business and leisure travelers seeking a trouble-free online experience during their stay.
Gym
The gym at Hampton by Hilton Dundee City Centre receives generally positive feedback from guests who have experienced it. Visitors appreciate that the fitness center is well-equipped with modern and clean facilities. Many reviews highlight that the gym is well-maintained and offers convenient access, making it easy for guests to incorporate fitness into their stay. Despite being on the smaller side, the gym provides a reasonable selection of equipment suitable for multiple types of exercise sessions. While some feel the space could be larger and better included in package deals, the overall sentiment is that the gym is a valuable and welcome feature of the hotel.
Parking
Hampton by Hilton Dundee City Centre offers convenient and easy parking with multiple on-site options available for guests. Despite this convenience, parking at the hotel is not free and guests are required to pay a fee, typically around £6-£10 per night. Some guests found the parking charges unexpected and felt that parking should be included in the room rate.
The hotel boasts a small car park and while parking availability is generally decent, it can be limited during peak times. Overflow parking options are available nearby, which helps alleviate some of the strain. For those with specific needs, complimentary parking for blue badge holders is a nice touch.
The car park is generally considered adequate but tight in space, making it somewhat challenging for larger vehicles. Some guests expressed the need for more secure parking and clearer parking availability information.
Overall, while the parking situation at Hampton by Hilton Dundee City Centre is manageable and conveniently located, the additional cost and limited space are noteworthy considerations for potential guests.
Family
Hampton by Hilton Dundee City Centre is an excellent choice for families looking for a comfortable and engaging stay. The hotel excels in ensuring a family-friendly environment, offering spacious and comfy rooms ideal for families. The family suites are particularly praised for being superb and suitable for various family configurations, including those with disabled children.
A highlight for many children is the waffle maker at breakfast, which is consistently a big hit. Kids also enjoy having their own room, giving both them and their parents some much-needed space. The hotel provides complimentary drinks, adding an extra touch that kids love. The staff's accommodating nature extends to families, ensuring that all needs are met, whether it’s a travel cot for the youngest or gluten-free menu options for children.
The hotel’s location is another advantage with family-friendly attractions such as the V&A and Discovery museums within walking distance. This convenience adds to the overall family experience, making it easy to plan day trips and activities.
While there were minor issues like the travel cot not being available upon arrival, these were quickly resolved by the attentive staff. The hotel also arranges special areas for family dining, prioritizing family groups to ensure a pleasant mealtime experience.
Overall, Hampton by Hilton Dundee City Centre stands out for its commitment to providing a welcoming and enjoyable stay for families. It's no surprise that many guests highly recommend it for family trips due to its family-friendly amenities, convenient location and dedicated staff.
3 Star
Hampton by Hilton Dundee City Centre offers a commendable experience for travelers seeking a solid mid-range option. Operating within the typical three-star category, the hotel impresses many guests with its modern, clean and tidy environment, often surpassing expectations associated with its rating. Despite being a basic three-star hotel, it provides good value for money, making it an affordable option for both short stays and budget-conscious travelers.
Facilities and amenities are deemed adequate and straightforward with the hotel presenting a no-frills but satisfactory offering. Guests find the hotel to be a pleasant surprise, particularly praising the breakfast as a very good choice, which adds to its appeal. The rooms are well-outfitted and comfortable, especially noted by disabled guests who appreciated their finely prepared accommodations.
Reviews highlight that while the hotel maintains standard three-star elements, such as basic room amenities and service, it occasionally exceeds this grade. Some travelers even found it comparable to higher-rated establishments. Good value, cleanliness and reasonable pricing remain a consistent theme, reinforcing its status as a dependable option in the three-star category.
Overall, Hampton by Hilton Dundee City Centre stands out as a preferred choice for those looking for quality and value in a three-star hotel, providing a reliable and pleasant stay that meets or even occasionally exceeds typical expectations for its rating.
Business
Located in the heart of Dundee, the Hampton by Hilton Dundee City Centre offers a prime spot for business travelers, ideally situated for business meetings and easy access to local points of interest. Guests have praised its functional and spotless facilities, making it a reliable choice for those on short business trips. The well-appointed rooms provide comfort, equipped with essentials like air conditioning and strong WiFi, ensuring a smooth stay for corporate visitors.
The hotel’s business amenities are noteworthy, including a business center and conference room, which have received positive feedback for their utility and convenience. This makes it a suitable location for hosting business events and meetings. The service is efficient with excellent communication reported by guests and the general decor and atmosphere add to the professional environment.
For those driving, the parking fees are considered fair and the room rates are reasonable given the quality of the amenities and service. The overall environment is casual yet tailored to the needs of business travels, ensuring a productive and comfortable stay. Whether traveling to meet potential employers or attending a corporate event, Hampton by Hilton Dundee City Centre comes highly recommended for business stays.
Accessible
Hampton by Hilton Dundee receives positive feedback for its accessibility features catering to guests with disabilities. The hotel is praised for its easy access and convenient location in the city center, close to the train station. Guests appreciate the large, accessible bathrooms and well-equipped rooms specifically designed for disabled guests. The availability of wheelchair access and accessible parking spaces, including blue badge options, are noted favorably.
The interior of the hotel is described as easy to navigate with properly managed facilities ensuring a safe and comfortable stay. Additionally, the hotel is recognized for being welcoming and clean, offering an ideal environment for guests with disability needs. Despite some minor bathroom accessibility issues, the overall accessibility of the hotel is effectively handled, making it a suitable choice for disabled travelers visiting Dundee.
No, Hampton by Hilton Dundee City Centre doesn't have any pool.
No, a spa isn't available at Hampton by Hilton Dundee City Centre.
No, Hampton by Hilton Dundee City Centre doesn't allow dogs.
Yes, parking facilities are available at Hampton by Hilton Dundee City Centre.
Yes, Hampton by Hilton Dundee City Centre has a gym.