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Summary of reviewsThe Kingsgate Hotel Dunedin garners significant praise for its prime location, situated in the heart of Dunedin near the vibrant Octagon. This central positioning allows guests easy access to the city's key sites, restaurants, shops and public transport options. The hotel's convenient location offers excellent city and hillside views, making it a preferred base for both leisure and business travelers. Visitors find it especially beneficial for events, such as those held at the Town Hall.
The breakfast experience at Kingsgate Hotel Dunedin is highly regarded with many guests appreciating the variety and quality of the buffet. The inclusion of breakfast with the accommodation is noted as excellent value for money, offering a substantial start to the day with a broad selection of fruits, cereals, breads and occasional cooked items. While some feedback indicates limited hot food options and early breakfast hours, the overall consensus commends the breakfast service.
Dining in the hotel's restaurant receives mixed reviews with those who manage to dine there often praising the tasty meals and good value for money. However, the restaurant and bar are sometimes closed, leaving guests disappointed. The lack of evening and room service adds to this challenge, although breakfast service is consistently appreciated.
Rooms at the Kingsgate Hotel Dunedin are described as spacious, clean and comfortable, featuring amenities like TVs with satellite channels, microwaves and comfortable beds. Despite an outdated decor and occasional housekeeping oversights, the rooms are generally well-maintained and enjoyable. The impressive views from many rooms add to the overall positive experience, although some guests note issues with noise, lack of air conditioning and the need for updates in some areas.
Cleanliness is largely commended with many guests finding their rooms tidy and well-maintained. However, some areas like carpets and corridors are noted to need more attention. A few guests report issues with dusty surfaces and outdated furnishings, indicating a need for more consistent housekeeping.
The hotel staff are frequently praised for their friendliness, helpfulness and welcoming demeanor. From the front desk to the housekeeping and dining staff, the team receives high marks for their courteous and professional service, enhancing the guests' overall experience.
Wi-Fi service at the hotel receives mixed feedback with many guests finding it excellent and easy to set up, yet others report issues with connectivity and speed, particularly in the rooms. Parking is another area with varied reviews with some guests finding the limited and narrow spaces challenging, though there are paid parking options and street parking alternatives.
Families find the Kingsgate Hotel Dunedin to be a suitable and welcoming environment with amenities such as family rooms, play areas and kid-friendly features enhancing their stay. Despite minor drawbacks like the lack of air conditioning and older property features, the hotel’s positive aspects, including spacious rooms and hearty breakfasts, make it an enjoyable family destination.
For those interested in nightlife, the hotel's location offers easy access to pubs, clubs and restaurants, making it ideal for socializing and attending local events. However, the lively surrounding area can be noisy, particularly on weekends, which may affect light sleepers.
In summary, the Kingsgate Hotel Dunedin excels in offering a prime location, comfortable accommodations and friendly service, though some improvements in dining services, housekeeping consistency and amenities could further elevate the guest experience. Show more
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Categories
Hotel near Nightlife Spots
Located on Smith Street, Dunedin, the Kingsgate Hotel is within reach of the city's nightlife. It provides a comfortable base for exploring Dunedin's evening entertainment.
Hotel with Free Wi-Fi
Many guests report that the Wi-Fi is excellent, easy to set up and even commend it for being great for work purposes. Some highlight that the Wi-Fi was unexpectedly good and appreciated the free access provided.
Business Hotel
This hotel offers complimentary wireless internet access, concierge services, and a banquet hall. It has conference space and 2 meeting rooms covering 1292 square feet. Dry cleaning/laundry services and a 24-hour front desk are available.
Hotel with Parking
This hotel offers parking and spacious accommodations close to the city center. It provides a relaxed and welcoming atmosphere for guests.
3-Star Hotel
This hotel is centrally located and offers good value for money. It's an affordable option with essential business amenities and easy access to local attractions. Guests appreciate the helpful staff and comfortable, clean rooms.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Standard Queen RoomThis spacious room features a private balcony offering views of the city and surrounding district. It includes a modern en suite bathroom and satellite TV.
You can request your preferred bedding configuration in the Special Request Box at the time of booking. Please note that the bedding configuration is not guaranteed and will be confirmed upon arrival, subject to availability.
Junior SuiteLocated on the top 2 floors of the hotel, this junior suite features a large private balcony offering fantastic views over the city and surrounding district. It includes a modern en suite bathroom, satellite TV, a minibar and tea/coffee making facilities.
Standard 2 QueenThis spacious room features a private balcony offering views of the city and surrounding district. It includes a modern en suite bathroom and satellite TV.
Guest Reviews
7.5
Good
Location
Situated in the heart of Dunedin, Kingsgate Hotel boasts a prime location highly praised by its guests. Positioned near the vibrant Octagon, the hotel allows easy access to the city's central business district and popular landmarks, providing an excellent base for both leisure and business travelers. Many guests appreciate the hotel's proximity to shops, restaurants and major attractions, making it convenient to explore the area on foot.
The central positioning also offers excellent views of the city and the surrounding hills, adding a scenic touch to your stay. The nearby train station and various public transport options ensure that getting around is hassle-free. Notably, the location receives consistent acclaim for being just a short walk from key sites like the Town Hall and graduation venues, which is especially beneficial for those visiting for events.
In addition to its unbeatable location, the hotel is commended for its comfortable and clean rooms with features like spacious accommodations, balconies with stunning views and super comfortable beds contributing to a pleasant stay. The convenience of on-site parking, along with friendly and accommodating staff, add to the overall positive experience. Whether you're in Dunedin for shopping, sightseeing or a quick getaway, the Kingsgate Hotel's strategic and central location makes it a top choice for travelers looking for value and accessibility.
Breakfast
The breakfast experience at Kingsgate Hotel Dunedin receives predominantly positive feedback from guests. Many appreciate the variety and overall quality of the breakfast buffet, describing it as good, abundant and delicious. Several guests highlight that the breakfast included in their accommodation was a fantastic value, offering a broad selection of fruits, cereals, breads and occasional cooked items like scrambled eggs and pancakes. The inclusion of breakfast is frequently noted as a bonus and great value for money.
The location also adds to the breakfast appeal, being conveniently close to the city center. Despite some limitations, such as the continental breakfast not including hot food or having a limited variety, guests often found the provided options satisfactory and well-prepared. Many emphasize the breakfast being a substantial and tasty start to the day, paired with friendly and accommodating staff service.
However, a few guests express disappointment regarding the variety and availability of certain breakfast items, particularly the lack of hot food without an additional charge and limited selection on weekends due to staff issues. Some also found the breakfast hours ending too early at 9 am and there were occasional mentions of uninspiring or dated offerings. Nonetheless, the overall consensus is that the breakfast at Kingsgate Hotel Dunedin is commendable, providing a pleasant and valuable dining experience integral to their stay.
Dinner
Dining at the Kingsgate Hotel Dunedin seems like a hit-or-miss experience, heavily influenced by the current operational status of the hotel's facilities. Guests who managed to dine there praised the evening meals, describing them as very tasty and great value for money. There were also several mentions of exceptional dishes with some even acclaiming it as among the best hotel meals ever experienced. The staff was frequently highlighted as friendly and courteous, contributing positive vibes to the dining experience.
However, it’s worth noting that the hotel’s restaurant and bar were often closed during guests' stays, leaving many disappointed, especially those who relied on in-house dining options. The lack of evening and room service, sometimes attributed to staff shortages, posed a consistent challenge. Limited menu choices and occasional food quality issues, such as overcooked fish or lackluster pork belly dishes, were also pointed out.
Despite these hiccups, breakfast service received more consistent praise with its quality and the service it came with being appreciated. For those looking for alternative dining options, the hotel’s location allowed easy access to local restaurants in town.
Rooms
The Kingsgate Hotel Dunedin offers a mix of spacious and well-maintained rooms, catering to a variety of needs with options ranging from standard rooms to luxurious suites. Guests frequently highlight the comfort and cleanliness of the rooms, which often come equipped with modern amenities such as TVs with satellite channels, microwaves and comfortable beds. The rooms are typically described as warm and inviting, making them a cozy retreat during colder months.
Located centrally in Dunedin, the hotel provides stunning views over the city and nearby sea from many of its rooms and balconies, though the area is steep and hilly which may be a consideration for some visitors. The decor throughout the hotel is generally noted as outdated and could benefit from updates, particularly in the bathrooms where fixtures and showers sometimes show wear.
Despite the aged appearance, the rooms are largely kept clean and tidy by the staff, though occasional oversights in housekeeping such as missing toiletries or unserviced rooms are reported. Soundproofing in the rooms could be improved, as guests mention being disturbed by noise from adjacent rooms or outside. Additionally, a lack of air conditioning can make rooms uncomfortably hot, especially in summer.
Overall, while the Kingsgate Hotel Dunedin excels in providing spacious, clean and comfortable accommodations in a prime location, enhancements to decor, soundproofing and climate control would greatly elevate the guest experience.
Beds
The Kingsgate Hotel Dunedin offers an exceptional sleeping experience characterized by its overwhelmingly comfortable beds. Guests frequently mention the beds as being super comfy, fabulous and truly comfortable, often noting the high-quality linen and pillows provided. Several reviews highlight the spaciousness of the beds, making them suitable for two people without any issues. Guests also appreciated the availability of extra pillows upon request, enhancing their comfort.
Despite a few mentions of slightly soft or saggy mattresses, the consensus is that the beds at the Kingsgate Hotel are among the most comfortable guests have encountered. The overall sentiment points to a restful and satisfying sleep experience, ensuring that travelers wake up refreshed and ready to explore Dunedin.
Cleanliness
The Kingsgate Hotel Dunedin offers a generally positive experience in terms of cleanliness. Guests frequently remarked that the rooms were clean, tidy and comfortable with fresh and clean linen. Many found the rooms spacious and well-maintained with some commending the daily housekeeping service. The hotel's laundry facilities were also mentioned as clean and easy to use.
However, the cleanliness of certain areas within the hotel seemed to vary. Some guests pointed out that the corridors and carpets were stained and looked old and a few noted issues such as dusty surfaces, crumbs on floors and chairs and dirt in bathrooms. Several reviews mentioned outdated furnishings and a musty smell in some rooms, indicating that a thorough deep clean around and under the furniture might be beneficial.
While many positive notes highlighted the cleanliness and comfort of the rooms, there were also instances where housekeeping appeared to miss certain details, such as not topping up toiletries or failing to vacuum properly. The hotel’s common areas, such as corridors, were identified as needing more attention to cleanliness.
In summary, while the Kingsgate Hotel Dunedin generally ensures its rooms are clean and pleasant, some areas could benefit from more consistent housekeeping and updates to decor and furnishings to maintain a higher standard throughout the property.
Staff
The staff at Kingsgate Hotel Dunedin consistently receive high praise for their friendly, helpful and welcoming demeanor. From check-in to dining, guests commend the staff for their attentive and respectful service. Many reviewers highlight the front desk team as particularly courteous and efficient, often offering room upgrades and quick, smooth check-ins. The restaurant and housekeeping staff are also noted for their friendliness and professionalism, contributing to a pleasant stay. While there were occasional mentions of less-than-ideal interactions, the overwhelming majority of feedback points to a team that is accommodating, informative and always ready with a smile. Overall, the staff's dedication to excellent service stands out as a significant positive aspect of guests' experiences at the hotel.
Wi-Fi
The Kingsgate Hotel Dunedin receives a mix of feedback regarding its Wi-Fi services. Many guests report that the Wi-Fi is excellent, easy to set up and even commend it for being great for work purposes. Some highlight that the Wi-Fi was unexpectedly good and appreciated the free access provided. However, numerous reviews indicate there are issues with connectivity; guests frequently describe the connection as sporadic, unstable or too slow. Several mentions are made of the Wi-Fi signal not being strong enough or entirely unavailable in rooms, forcing guests to access the internet from the lobby. Despite the concerted efforts of the staff to fix these issues, they appear to persist for some visitors. This mixed performance suggests that while some find the Wi-Fi service satisfactory, others feel that it needs significant upgrading.
Parking
Parking at Kingsgate Hotel Dunedin appears to be an area that garners a range of opinions from guests. While the hotel does provide free parking, many guests find that the available spaces are often too limited and tight. The parking spots are described as narrow and sometimes situated on a steep incline, making them less than ideal for elderly guests or those with larger vehicles. For some, the uphill and tightly-packed parking areas added an extra layer of difficulty.
Despite these challenges, guests have noted that street parking can be a viable alternative when on-site parking is full. The hotel offers paid parking options, which some guests found convenient, especially during the weekends when spot availability is less of an issue. However, it seems that during the weekdays, parking can become especially challenging, often requiring guests to find alternative parking off-site.
On a positive note, several guests appreciated the availability of free parking and some found it relatively easy to park overnight. The limited parking on a first-come, first-served basis still managed to meet the needs of many visitors, who were grateful just to find a spot. For guests fortunate enough to reserve a parking space in advance, the experience was more straightforward and convenient.
In summary, while the parking situation at Kingsgate Hotel Dunedin provides free and paid options, it is limited and can be tricky due to narrow spaces and a hilly layout. Guests are advised to arrive early or consider street parking to avoid potential issues.
Family
Kingsgate Hotel Dunedin emerges as a family-friendly haven ideal for a great family trip. Families with children are particularly well-catered for with the availability of convenient family rooms equipped with bunk beds and play areas, making it a suitable choice for parents with little ones. The property boasts kid-friendly amenities such as Sky TV and the area features a nearby park, ensuring that kids have plenty to keep them entertained during their stay.
This hotel appears to be strategically located for family outings, offering a clean environment and a welcoming atmosphere complementary for family stays, complete with necessary conveniences like microwaves and ironing boards available on request. Adding to the comfort, the staff are noted for being friendly and helpful.
While some aspects of the hotel, such as the lack of air conditioning and older property features, could use a bit of refreshing, the positive aspects—such as the ample room size, clean facilities and hearty breakfasts—highlight its suitability for a pleasant family vacation.
Nightlife
The Kingsgate Hotel in Dunedin is situated in a vibrant area that offers a lively nightlife ambiance, making it convenient for those looking to explore the local scene. This hotel is within a short walking distance of various pubs, clubs and relaxed style restaurants and cafes, which are perfect for dining and socializing. Notably close to the Octagon, guests can enjoy a night out with ease thanks to the proximity of late-night opening bars and nightclubs.
The hotel's location also makes it ideal for attending events at the nearby Town Hall. However, it is important to note that the area can be quite noisy, particularly on weekends, which may affect light sleepers. Guests have experienced noise from street activities, late-night revelers returning to their rooms and even loud TV sounds. Despite these considerations, the helpful staff at Jimmy Cooks and the comfort of the beds make it a convenient choice for those who prioritize nightlife when visiting Dunedin.
3 Star
Kingsgate Hotel Dunedin offers an affordable and budget-friendly accommodation option in the heart of Dunedin. As a three-star hotel, it provides good value for the money with mid-range prices that reflect its status. The hotel, although well-maintained and clean, exhibits a dated and somewhat old-fashioned appearance, reminiscent of a bygone era. This is expected given its three-star rating and the reasonable price point.
The facilities and services are basic but adequate, meeting the standard expectations for a hotel of this class. The location is a strong point, being conveniently close to many attractions and amenities. While the breakfast is satisfactory, it remains simple and not particularly fancy. Overall, the hotel is a practical choice for travelers seeking a comfortable stay without luxury, fitting well within the budget and economy categories. Some areas may benefit from upgrades and renovations, but for a short stay, it serves its purpose adequately and comfortably.
Business
The Kingsgate Hotel Dunedin is a centrally located hotel that caters well to business travelers. It offers essential amenities such as breakfast and free Wi-Fi, making it convenient for getting work done. The hotel's proximity to work venues and availability of conference facilities make it suitable for business meetings. Guests also appreciate the extra socket outlets in the rooms which are practical for business use.
The hotel ensures good parking facilities and clean accommodations, adding to the comfort of the stay. Friendly and efficient staff are noted for providing everything needed for a productive work trip. The presence of a small business center nearby is another plus point for those requiring additional resources.
However, the hotel does have some drawbacks. Room access via a swipe system is a significant security feature, but the lack of air conditioning can be an issue, particularly in noisy rooms. Additionally, the only elevator can become congested and may need an update.
Overall, the Kingsgate Hotel Dunedin is a reasonable choice for business travelers seeking convenience and essential amenities in a central location.
No, Kingsgate Hotel Dunedin doesn't have any pool.
No, a spa isn't available at Kingsgate Hotel Dunedin.
No, Kingsgate Hotel Dunedin doesn't allow dogs.
Yes, parking facilities are available at Kingsgate Hotel Dunedin.