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Summary of reviewsThe Victoria Hotel Dunedin, situated in the heart of Dunedin, is highly praised for its prime central location, making it an ideal base for both leisure and business travelers. Guests appreciate its easy access to key city attractions like the Octagon, Otago University, the railway station and a diverse assortment of shops, restaurants and cafes. The hotel's proximity to supermarkets and the hospital further adds to its convenience, especially for longer stays or those with medical needs. Public transportation is easily accessible, facilitating explorations beyond the city center.
Clean, comfortable and spacious rooms are highlights of the hotel with modern facilities and some rooms featuring kitchenettes and balconies for added comfort. The mix of old-world charm and contemporary amenities ensures a pleasant stay despite the occasional noise due to the hotel's central location. Guests appreciate the prompt and respectful room service and the overall maintenance and cleanliness of the accommodations.
The hotel's staff consistently receive positive reviews for their friendliness, helpfulness and professionalism. Reception staff, in particular, are noted for their courteous and efficient service, contributing significantly to guest satisfaction. Personalized and memorable interactions with staff members, like Joshua, are frequently mentioned, underscoring the high level of service provided.
Breakfast at The Victoria Hotel Dunedin receives mixed reviews with many guests enjoying the delicious and generously sized offerings, along with the friendly service and quick delivery. However, some guests have pointed out issues with the quality and value of the breakfast buffet, citing soggy mushrooms, oily eggs and frozen berries as areas in need of improvement. Dinner at the hotel's restaurant is generally well-regarded with guests praising the delicious food and reasonable prices, although some have noted inconsistencies in taste and presentation.
The hotel's gym is a welcome amenity for guests looking to maintain their fitness routines, despite some initial difficulties in navigation and occasional closures. Parking has a mixed reception with sufficient availability and the convenience of onsite parking being appreciated, although additional charges and potential challenges during peak times have been noted.
The Victoria Hotel Dunedin is noted for being family-friendly, offering spacious and well-equipped rooms that cater to the needs of families. The staff's accommodating nature enhances the overall experience for families with facilities and a central location making it easy to explore Dunedin. Noise control could be improved, as some guests have mentioned.
The hotel's proximity to a vibrant nightlife makes it a prime choice for those looking to experience Dunedin's energetic scene with many nightlife options within walking distance. However, this proximity can also result in significant noise, which may not be ideal for guests seeking a quiet stay.
Overall, The Victoria Hotel Dunedin offers a clean, comfortable and centrally located accommodation option with friendly staff and a range of amenities contributing to generally positive guest experiences. Show more
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Categories
Hotel with EV Charging Stations
Boutique-style Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
EV charging stations
Accessible Hotel
Hotel with Gym
Room Types
Deluxe Queen RoomThis twin room offers a comfortable room with contemporary styling and a renovated bathroom. It offers tea and coffee making facilities and a bar fridge.
Please note that the price is based on 2 guests. Maximum occupancy is 3 (see Hotel Policies).
Deluxe Room with Two BedroomsThe Deluxe Two-Bedroom Suite features 2 bedrooms and a great view of Dunedin City. There are selected satellite and free-to-air channels on a 42-inch LCD TV. Tea /coffee making facilities, a toaster and a microwave are also provided.
Please note that the price is based on 4 guests. Maximum occupancy is 4 (see Hotel Policies).
Deluxe Studio with KitchenThe Deluxe Kitchen Studio offers a modern fully equipped kitchen and a dining set. There is an en suite bathroom and a 42" flat screen TV with selected SKY & Freeview channels. Tea and coffee making facilities are provided.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Two-Bedroom ApartmentThis 2 Bedroom Apartment features a fully equipped kitchen and a lounge area with a dining table. There is a spacious bathroom and a 42-inch plasma TV with selected SKY cable and Freeview Channels.
The price is based on 4 guests. Maximum occupancy is 4 (see Hotel Policies). Please note that this room is not wheelchair accessible.
Deluxe King RoomThe Deluxe King Room offers contemporary styling and beds from the Sleepyhead Elegance range which can be converted in to 4 single beds. It features a bar fridge and tea and coffee making facilities.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Two-Bedroom SuiteIdeal for a family, or long stays this 2-bedroom suite features a spacious lounge with a sofa set and a 42" TV with selected channels. There is a fully equipped kitchen and a private bathroom. There is one queen bed in the first bedroom, and a queen bed and a single bed in the second bedroom.
Please note that the price is based on 4 guests. Maximum occupancy is 5 (see Hotel Policies).
Standard Queen RoomThis twin room offers comfortable room with a renovated bathroom. It offers tea and coffee making facilities and a bar fridge.
Please note that the price is based on 2 guests. Maximum occupancy is 4 (see Hotel Policies).
Superior King RoomThis 4 star superior room features a 49 inch LED TV, kitchenette with microwave and toaster, air-conditioning/heating, and premium quality bed from the Sleepyhead Elegance Range.
Superior Twin RoomThis 4 star superior room features a 49 inch LED TV, kitchenette with microwave and toaster, air-conditioning/heating, and premium quality bed from the Sleepyhead Elegance Range.
Superior Two-Bedroom ApartmentThis 4 star superior two bedroom suite features a 49-inch LED TV, full kitchen facility with dining set, air-conditioning/heating, and Premium Queen and King beds from the Sleepyhead Elegance Range.
Executive King SuiteThis 4 star executive room has a cosy living and dining lounge with 60 inch LED TV and fully facilitated kitchen.The separated bedroom is equipped with a premium super king bed from the Sleepyhead Elegance Range.
Superior Kitchen StudioThis 4 star superior kitchen unit features a 49-inch LED TV, full kitchen facility with dining set, air-conditioning/heating, and premium Queen or King beds from the Sleepyhead Elegance Range.
Guest Reviews
8.1
Very Good
Location
Located in the heart of Dunedin, The Victoria Hotel offers a prime location for both leisure and business travelers. Guests consistently praise the centrality of the hotel, which is within easy walking distance to the city's main attractions, including the Octagon, Otago University, the railway station and a variety of shops, restaurants and cafes. The hotel's proximity to supermarkets and the hospital is also a highlight, making it convenient for longer stays or those with medical needs.
The hotel’s ideal location allows visitors to explore downtown Dunedin with ease. The ease of access to public transport is particularly beneficial for guests who wish to venture beyond the city center. Many reviews highlight that everything needed is just a short stroll away, making it a perfect base for walking tours and day trips.
The hotel itself is well-maintained, offering clean and comfortable rooms. Visitors appreciate the spacious accommodations and modern facilities. While some guests mention occasional noise due to the central location, others find it surprisingly quiet considering its proximity to bustling areas. Additional amenities such as parking and a 24-hour reception contribute to a hassle-free stay.
Friendly and helpful staff further enhance the guest experience, ensuring that any needs are promptly addressed. Consistently praised for its convenience, the hotel's perfect placement within the city center and its accessible facilities make it a highly recommended choice for anyone visiting Dunedin.
Breakfast
The breakfast experience at The Victoria Hotel Dunedin has generally received mixed reviews from guests. On the positive side, many guests have described the breakfast as delicious, fantastic and generously sized, often highlighting the friendly staff and the quick and easy service. The selection is noted as being great with some standout items like mixed berries and porridge receiving special mentions. Several guests appreciated being able to dine on-site for both breakfast and dinner with some describing the restaurant food as amazing and well above expectations.
However, there were notable criticisms as well. Some guests felt the breakfast buffet was poor, overpriced and lacking in quality with comments about sodden mushrooms, oily eggs, frozen berries and tinned tomatoes. Issues such as incomplete breakfasts, delays due to kitchen staffing and a limited dining menu were also mentioned. Furthermore, some guests found the breakfast to be very average or disappointing with terms like very meager and below standard being used. Specific complaints included overcooked food, burnt portions and poor presentation.
In summary, while there are glowing endorsements of the breakfast at The Victoria Hotel Dunedin, there are also consistent areas highlighted for improvement, particularly regarding the buffet options and overall consistency in quality and value for money.
Dinner
The Victoria Hotel Dunedin offers a mixed dining experience for its guests with many reviews highlighting the positive aspects of the hotel's restaurant. Guests frequently praised the delicious food, which was often described as great, lovely and excellent. The restaurant is noted for being convenient with good surroundings and reasonable prices. Many appreciated having an in-house restaurant, emphasizing its value and the convenience of being able to dine on-site.
However, there were also critiques regarding the consistency and value with some guests finding the meals expensive and occasionally disappointing in taste and presentation. Issues like long wait times, basic dishes and occasional closures without prior notice were mentioned. Despite these drawbacks, many guests found the service prompt and friendly and the overall dining experience enjoyable.
The restaurant's proactive staff and the facility of being able to order room service were additional positive notes, contributing to a satisfactory experience for many. In summary, while some improvements could be made in terms of consistency and service speed, the restaurant at The Victoria Hotel Dunedin generally offers good dining with a range of flavorsome dishes and a pleasant environment.
Rooms
The Victoria Hotel Dunedin offers a mix of old-world charm and modern conveniences with its spacious and comfortable rooms. Guests frequently praised the cleanliness and well-maintained condition of the rooms, making them a pleasant environment to return to after a day exploring. Many rooms come with useful amenities such as kitchenettes and balconies, which were appreciated by those looking for a bit more during their stay. The modern rooms were particularly noted for their freshness and comfort.
Despite the lack of air conditioning, rooms generally provided a cozy and warm atmosphere, although some guests mentioned the rooms could get too warm and stuffy. The noise levels varied with some rooms facing busy streets or construction sites, which might disturb light sleepers. However, many found their rooms to be surprisingly quiet given the hotel's central location.
Service and room maintenance received positive remarks with prompt room service and respectful staff. Although some areas of the hotel are older and could use a renovation, the newer sections received high praise for their comfort and modern design. Facilities such as large, comfortable beds, clean bathrooms and good water pressure in the showers contributed to a pleasant stay for many guests.
The hotel's proximity to local attractions and its central location were additional perks, making it an accessible choice for visitors. However, parking charges were a point of contention for some guests who felt these should be included in the overall price.
The Victoria Hotel Dunedin offers a range of room styles suitable for families and different travel needs, highlighting a generally positive experience for guests who value spacious, clean and comfortable accommodations.
Beds
The Victoria Hotel Dunedin receives largely positive feedback regarding its beds with many guests noting that the beds are comfortable, often described as super comfy, big and perfect for a great night's sleep. Guests appreciate the quality of bedding, the availability of different pillows and the general comfort provided by king and queen-sized beds. There are mentions of marshmallow-like beds and the pleasure of sleeping in freshly made beds with crisp and clean linens.
However, there are instances where some guests found the beds to be too soft, firm or uneven, leading to uncomfortable nights. Issues such as sagging mattresses, overly thick or thin pillows and worn-down beds were sporadically cited. Despite a few mentions of beds being like trampolines and hammocks, the majority of guests found their beds to be very comfortable, contributing significantly to their overall positive experience at the hotel.
Cleanliness
The Victoria Hotel Dunedin receives numerous commendations for its excellent standards of cleanliness. Guests frequently describe the rooms as very clean, tidy and comfortable with many noting that the cleanliness is well-maintained across the hotel. The linens are often mentioned as crisp and fresh, while the hotel's public areas are also consistently noted as clean and inviting.
Despite the overwhelming positive feedback, a few reviews mention issues such as stained carpets, musty smells and occasionally dirty bathrooms and windows. However, the hotel's staff are recognized as responsive and efficient, addressing concerns like unpleasant odors and cleanliness problems promptly when brought to their attention.
Overall, the hotel is praised for its spotless rooms, well-maintained facilities and comfortable accommodations, making it a welcoming place for travelers.
Staff
The reviews of 'The Victoria Hotel Dunedin' frequently highlight the exceptional service provided by the hotel staff. Guests consistently mention the friendliness, helpfulness and professionalism of the staff, emphasizing their warm and accommodating nature. Reception staff received particular praise for their courteous and efficient service with many guests noting their pleasant and welcoming demeanor upon check-in.
Housekeeping and other support staff also garnered appreciation, especially for their attentive and resourceful assistance. Specific names like Joshua are mentioned, indicating personalized and memorable interactions. Despite occasional mentions of rudeness or inexperience, the overall impression is overwhelmingly positive.
The staff at 'The Victoria Hotel Dunedin' is described as going above and beyond to ensure a pleasant stay with several instances of them being proactive in offering upgrades and resolving issues. The collaborative and consistent efforts of the team contribute significantly to the hotel's excellent value and high level of guest satisfaction.
Wi-Fi
The WiFi experience at The Victoria Hotel Dunedin shows a mix of reviews with some guests expressing satisfaction and others noting various issues. On the positive side, several guests reported experiencing good, excellent and even great WiFi with some highlighting the availability of free, unlimited and powerful internet. A few reviewers specifically mentioned the ease of connecting and having a fast internet connection during their stay.
However, there were also numerous complaints about the WiFi quality. Many guests encountered slow speeds, unreliable connections and poor coverage throughout their stay. Some noted the WiFi signal was weak and a few experienced the internet cutting in and out, making it difficult to maintain a stable connection. Specific incidents, such as checking in to find the WiFi extender off, added to the negative experiences, although these issues did not seem universal.
Overall, while The Victoria Hotel Dunedin offers free WiFi, guests may experience variability in the quality and reliability of the internet during their stay.
Gym
The Victoria Hotel Dunedin features a gym facility that guests have found to be a great addition to their stay. The new gym has received positive feedback for its excellent setup, although a few visitors noted that it can be a bit challenging to navigate initially. Despite some minor issues, such as the absence of cleaning products and occasional closures, the presence of a dedicated gym remains a valued amenity for those looking to maintain their fitness routines while traveling.
Parking
Parking at the Victoria Hotel Dunedin has garnered a mixed response from its guests. On the positive side, many guests highlight that there is plenty of parking available with some even noting that free parking options exist. The convenience of onsite parking has also been appreciated, described as easy and ample by several reviewers. For those driving larger vehicles, it’s worth noting that large parking spaces are available, though not guaranteed. For EV drivers, charging facilities are also reportedly available.
However, there are notable concerns. Chief among them is the additional cost for parking, typically around $15 per day, which some guests find steep. Several guests feel that this charge should be included in the overall accommodation price. Additionally, parking can be quite limited during busy periods, leading to some frustration. Guests have mentioned tight parking spaces and the occasional need to seek alternative off-site parking, sometimes at extra cost.
A few reviews also mention logistical issues such as the carpark being full despite prepayment or the limited availability of parking spaces, particularly at night. Additionally, some found the parking system itself to be problematic with no guarantee of retaining the same parking spot.
Overall, while the parking situation at the Victoria Hotel Dunedin offers convenience for many, prospective guests should be prepared for additional charges and potential challenges during peak times.
Family
The Victoria Hotel Dunedin has received numerous commendations for its family-friendly environment, offering comfortable and tidy rooms that are well-suited for families. Reviews highlight positive experiences with the spacious family-sized rooms, comfy beds for kids and the convenience of having a kitchenette. Guests consistently mention that the hotel staff is very accommodating and friendly, making the stay even more enjoyable for families.
Facilities cater well to families, including a spa area in the new building specifically designed for kids and parents. The hotel's location is touted as being conveniently central, close to nearby restaurants, supermarkets and various city attractions, making it easy for families to explore Dunedin. While some guests have mentioned minor noise issues and a lack of soundproofing, these were not major detractors for most.
Overall, the general consensus points to The Victoria Hotel as a great option for families looking to stay in Dunedin, offering good-sized and well-equipped rooms, accessibility and a considerate staff to enhance the family travel experience. However, some reviews indicate there's room for improvement in terms of noise control and additional amenities in family rooms.
Nightlife
The Victoria Hotel Dunedin is well-regarded for its proximity to a lively nightlife scene. Guests frequently highlight its excellent location with plenty of cafes, bars and eateries within easy walking distance. The abundance of nearby nightlife options includes thudding club music and DJ sets that can extend into the early morning hours, making it a prime choice for those looking to experience the vibrant, energetic atmosphere of Dunedin's nightlife.
While the nightlife offers a wonderful experience for many, some guests have noted the noise, including music from nearby clubs and the sounds of locals passing by late at night. The hotel's proximity to lively streets means that street noise can be significant, which may not be ideal for guests seeking a quiet stay. However, for travelers looking to immerse themselves in the night scene and enjoy a variety of dining and entertainment options right at their doorstep, The Victoria Hotel Dunedin provides a great base.
Business
The Victoria Hotel Dunedin has garnered positive remarks from business travelers for its excellent customer service and convenient location, which proves to be ideal for city meetings and business appointments. The hotel offers free wifi, making it an effective base for work-related travel and small business meetings. The facilities, though adequate, ensure a comfortable stay and are well-suited for those traveling on business. The proximity to the city center adds to its appeal, making it a practical choice for business visitors needing easy access to urban amenities. Additionally, the comfortable rooms cater well to the specific needs of business travelers, reinforcing its reputation as a great business hotel perfect for business stays.
Accessible
The Victoria Hotel Dunedin appears to offer a commendable level of accessibility for guests with disabilities. Reports highlight the helpfulness of the staff, who are noted for providing upgrades to more accessible rooms at no extra cost. These rooms, praised for their cleanliness and accessibility, feature amenities such as accessible showers and ground floor locations, which benefit those with mobility issues. The hotel’s proximity to a hospital also offers added convenience. Additionally, guests appreciated the ease of access to the office and the ability to easily pull up suitcases. Despite some limitations in feedback, the overall accessibility and supportive staff contribute to a positive stay for guests with disabilities.
Luxury
The Victoria Hotel Dunedin offers a luxurious experience with deluxe rooms and all the amenities one could need for a comfortable stay. Guests have praised the hotel for its modern and stylish ambiance, as well as the exceptional room service provided. Luxury bedding and plenty of clean, fluffy towels add to the premium feel of the accommodations. The convenience of not having to find parking is also highly appreciated. While some feel the experience might not align entirely with a four-star rating, the beautiful city views and comfort make it a hotel many are eager to recommend.
No, The Victoria Hotel Dunedin doesn't have any pool.
No, a spa isn't available at The Victoria Hotel Dunedin.
No, The Victoria Hotel Dunedin doesn't allow dogs.
Yes, parking facilities are available at The Victoria Hotel Dunedin.