General Palmer Hotel

Durango 37.27016400, -107.88233400 , 567 Main Avenue (Show on Map)
8.6
Very Good


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
Info
Summary of reviewsThe General Palmer Hotel in downtown Durango is a beloved destination for travelers seeking a blend of historic charm and modern convenience. Its unbeatable location next to the Durango-Silverton Train Station provides an ideal base for exploring Durango's vibrant main street, shops, and restaurants. Guests greatly appreciate the hotel's old-world Victorian aesthetic combined with modern amenities, and free parking further enhances the ease of experiencing the local attractions.

Breakfast at the General Palmer earns praise for its variety and homemade appeal, including options such as cheese egg omelets, sausages, and waffles. While some guests wished for more variety and fresh produce, the availability of fresh coffee and cookies throughout the day adds to the warm hospitality.

The rooms are consistently highlighted for their old-world charm, immaculate cleanliness, and comfort. Spaciously designed with antique period furnishings, guests feel both transported to the past and well-accommodated by the comfort of modern amenities. The beds, in particular, receive exceptional praise for the restful sleep they provide, with plush mattresses and cozy down pillows contributing to a refreshing night's rest.

The exceptional staff at the General Palmer Hotel significantly enhance the guest experience with their friendliness and attentiveness, often going the extra mile to ensure a pleasant stay. From providing helpful local insights to assisting with luggage and addressing any inconveniences, the team is noted for their professionalism and responsiveness.

While the WiFi service does receive some criticism for inconsistency, the overall package offered by the General Palmer Hotel - from its historic elegance to its central location and exceptional cleanliness - positions it as a standout choice. This AAA Four Diamond rated property is celebrated for preserving its historic charm while providing a flawlessly maintained environment. Although breakfast offerings could be more varied, the hotel's unwavering character and superior service leave a lasting impression on visitors, many of whom express a desire to return for future stays.
Show more
Categories
Family Friendly Hotel
The General Palmer Hotel offers a unique, historic experience in downtown Durango. Its central location allows easy access to family-friendly attractions like the Durango & Silverton Narrow Gauge Railroad and the Durango Discovery Museum. The hotel's charming ambiance and proximity to activities make it a memorable choice.

Hotel near Nightlife Spots
Situated in downtown Durango, this hotel is within walking distance of many nightlife options. Its central location makes it convenient for guests to experience the local scene.

Hotel with Free Wi-Fi
The General Palmer Hotel provides complimentary Wi-Fi access for its guests. This allows visitors to easily connect their devices and stay in touch with work and family.

Hotel with Parking
The General Palmer Hotel offers free downtown parking. It is centrally located in the heart of Durango's National Historic District, allowing guests to easily explore the area. It has been hand-decorated in Victorian era furnishings and combined with southwestern hospitality.

4-Star Hotel
The General Palmer Hotel is a historic 4-star hotel in downtown Durango, built in 1898 in Victorian style. It offers period-correct decor, modern comforts, and is conveniently located near the train depot, art galleries, shops, and restaurants.

Hotel near Ski Resorts

Hotel for Honeymoon

Romantic Hotel

Business Hotel

Room Types
Presidential King Suite Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Suite The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features a tea and coffee maker, a seating area, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed.

Deluxe King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.

Queen Room with Two Queen Beds Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as city views. The unit offers 2 beds.

Deluxe Queen Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, a carpeted floor, heating as well as city views. The unit has 1 bed.

Standard King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. This double room is air-conditioned and has a flat-screen TV with cable channels, a wardrobe, a carpeted floor and heating. The unit has 1 bed.

Standard Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers air conditioning, a wardrobe, a carpeted floor, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Two-Bedroom Suite This suite features 1 living room, 2 separate bedrooms and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a seating area, a wardrobe, a sofa as well as city views. The unit has 2 beds.

Queen Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit has 1 bed.

King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as city views. The unit has 1 bed.

Deluxe Suite This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a tea and coffee maker, a seating area, a wardrobe as well as city views. The unit offers 1 bed.

Guest Reviews
8.6
Very Good
Location
Nestled in the heart of downtown Durango, the historic General Palmer Hotel boasts a location that is hard to beat. Situated right next to the Durango-Silverton Train Station, this beautifully restored Victorian hotel offers guests an ideal base for exploring all that Durango has to offer. Visitors can enjoy the convenience of being within walking distance to an array of shops, restaurants, and the vibrant main street. Its strategic placement makes it perfect for those looking to immerse themselves in the local atmosphere, explore the historic district, or embark on the renowned narrow gauge railway. While the hotel's charming aesthetic and classic décor provide an authentic old-world feel, modern comforts and amenities ensure a pleasant stay. Complimentary parking adds to the ease of exploring the city, making it an excellent choice for those who wish to experience downtown Durango's charm.

Breakfast
Situated in a charming location near restaurants and bars, the General Palmer Hotel offers a variety of breakfast experiences to its guests. Many reviewers found the breakfast to be delightful, praising its variety and the delicious flavors of the homemade dishes, including items like cheese egg omelets, sausages, waffles, and a special homemade breakfast casserole. The complimentary breakfast, served bright and early at 7 a.m., is often highlighted for providing a substantial start to the day. Guests appreciate the convenience and the welcoming atmosphere of the breakfast area, with some remarking that it exceeded the expectations of a typical continental breakfast.

However, feedback on breakfast does reveal some mixed opinions. While it consistently garners positive remarks for being generally good or even great, guests have noted that the offerings can become repetitive with limited options, lacking in fresh produce or hot dishes. There were occasional mentions of disappointment regarding the variety and presentation, some describing it as modest or even inadequate.

Still, the addition of fresh coffee and cookies available throughout the day enhances the overall guest experience, providing cozy comforts that many travelers find enjoyable. Despite some critiques, the availability of tasty complimentary treats and the convivial ambiance offer a warm and inviting environment for guests to start their day and enjoy their stay at this traditionally decorated hotel.

Rooms
The General Palmer Hotel in Durango offers rooms with a blend of old-world charm and modern convenience. Guests frequently praise the hotel for its meticulously restored period décor and furnishings that transport visitors back in time while maintaining the comforts of today. Many reviews highlight the rooms as spacious and impeccably clean, with comfortable beds ensuring a restful stay. Despite some rooms lacking windows, which brings mixed feelings, most visitors appreciate the unique character of each space, describing them as charming and beautifully appointed.

The hotel's excellent location, convenient proximity to downtown shops, restaurants, and the Durango Silverton train station adds to its appeal, making it a favored choice for those wishing to explore the area. There are mentions of well-equipped amenities, such as good lighting, charging points, and functional air conditioning, although some rooms may miss certain modern comforts, like hot drink facilities. Guests also commend the quietness and comfort of the rooms.

Overall, the General Palmer Hotel stands out for its historic elegance and prime location, offering a memorable stay that many guests found enjoyable and accommodating.

Beds
The beds at the General Palmer Hotel receive high praise for their exceptional comfort and quality. Visitors commonly describe the beds as extremely comfortable, with many noting that they had one of the best night's sleep on the plush mattresses and pillows. The spacious and well-appointed rooms contribute to an overall restful experience, with cozy down pillows and comforting comforters enhancing their slumber. A memorable headboard frames the massive king-sized beds, providing a luxurious feel that guests appreciate. Although a few reviews mentioned softness or a middle bar in the mattress that detracted from their comfort, the overwhelming sentiment is that these beds offer a superb level of restful tranquility, making it easier for guests to enjoy their stay and wake up refreshed and ready for their day.

Cleanliness
Nestled in the heart of historic downtown Durango, the General Palmer Hotel stands out as a charming escape that perfectly blends the charm of an older "museum" type hotel with modern amenities. Guest reviews consistently highlight the exceptional cleanliness and comfort of the accommodations. Rooms are described as spotless, spacious, and outfitted with high-quality linens and antique period furnishings that add to the character of the hotel. The bathrooms are modern and well-maintained, ensuring a comfortable stay.

The attention to detail extends beyond the rooms, with the entire property being described as immaculately maintained, from the lobby to the tea and coffee station. Guests repeatedly emphasize the friendly and helpful nature of the staff, which complements the overall welcoming atmosphere.

Furthermore, the General Palmer Hotel's location is ideal, offering guests the convenience of exploring the historic downtown area while enjoying the quiet and relaxed ambiance of their accommodations. For travelers seeking a unique and pristine stay that offers both history and modern comfort, the General Palmer Hotel is highly recommended.

Staff
Guests consistently praise the General Palmer Hotel for its exceptional staff. The team is frequently described as friendly, welcoming, and accommodating, making every effort to ensure a pleasant stay. A notable mention goes to the front desk staff, who not only provide helpful information but also contribute to a warm and hospitable environment. Staff members like Rhiannon and Sarah receive specific kudos for their professionalism and responsiveness. Guests appreciate the attentive service, with the team quick to offer assistance, from helping with luggage to providing local activity suggestions. In instances of inconvenience, such as a power outage, the staff's outstanding service shines through, demonstrating their commitment to guest satisfaction. Overall, the staff's kindness, helpfulness, and professionalism significantly enhance the guest experience, making the General Palmer Hotel a standout option for travelers seeking excellent service.

Wi-Fi
The General Palmer Hotel, nestled in a prime downtown location, offers easy access to all that the area has to offer, including convenient parking and walkability. However, the hotel's WiFi connectivity is a point of concern among guests. While some have found the service satisfactory, others have noted issues ranging from spotty or weak connections to the absence of WiFi in certain areas of the hotel. Additionally, an unexpected fee for WiFi and breakfast took some guests by surprise. Overall, while the location of the General Palmer Hotel receives high marks, the WiFi service may leave tech-dependent travelers seeking other options or needing to resort to the lobby for stable connectivity.

Parking
Nestled in the historic district of Durango, the General Palmer Hotel offers a hassle-free parking experience that enhances the overall convenience for its guests. With the availability of free parking right in front of the building or behind McDonald's near the hotel, visitors are able to easily find a spot upon arrival. For those planning a scenic train ride, the hotel allows guests to leave their cars parked there, transforming a potentially complex arrangement into a stress-free experience. Notably, the parking facilities accommodate larger vehicles and provide plentiful spaces, ensuring that guests find parking both easy and safe.

The hotel's location is another asset, allowing guests easy access to nearby attractions while being able to walk everywhere they desire. The on-site parking further amplifies the hotel's appeal, being video-monitored for safety and offering peace of mind to those who prioritize security for their vehicle. Overall, the convenient and ample parking options available at the General Palmer Hotel align well with its central location, making it an attractive choice for travelers seeking both comfort and accessibility in Durango’s vibrant historic district.

4 Star
Tucked in the heart of downtown Durango, the General Palmer Hotel effortlessly combines historic elegance with modern comfort. This charming property, boasting a prestigious AAA Four Diamond rating, captivates visitors with its authentic old-west ambiance and exceptional decor. Guests consistently praise the hotel's vintage charm and immaculate upkeep, highlighting its remarkable attention to detail and its ability to preserve the feel of the early 1900s while offering updated amenities.

The General Palmer stands out as a historic gem, noted for its cozy lobby adorned with vintage furniture and its delightful setting which invokes a sense of nostalgia. The location is superb, placing guests right in the middle of all the action downtown. The staff is frequently commended for their helpfulness and ensuring the hotel remains exceptionally clean, further contributing to its welcoming atmosphere.

While the breakfast offerings have room for improvement, especially when considering the hotel's esteemed rating, the overall experience leaves guests with the desire to return. Its combination of charm, character, and comfort make it a highly recommended choice for those who appreciate historical ambiance and timeless elegance. Whether visiting for business or leisure, the General Palmer Hotel promises a memorable stay, leaving many with the conviction to choose it again for future trips to Durango.


No, General Palmer Hotel doesn't have any pool.

No, a spa isn't available at General Palmer Hotel.

No, General Palmer Hotel doesn't allow dogs.

Yes, parking facilities are available at General Palmer Hotel.

No, General Palmer Hotel doesn't have a gym.

Location Show Map
More Options
  • Vacation Home in Durango

  • Vacation Home in Durango

  • Condo in Durango

  • Condo in Durango



6,892,073

Hotels

60

Categories

49,804

Regions

208,995

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ