The Best Western Plus Rio Grande Inn in Durango receives considerable acclaim for its prime location, helpful staff and appealing amenities. Guests appreciate its central position within walking distance of downtown, providing easy access to the Durango & Silverton Narrow Gauge Railroad and various local attractions. This makes it an ideal spot for exploring the charming, walkable city center and attending nearby festivals.
The breakfast offerings are well-regarded with a variety of options such as waffles, eggs, bacon and pastries. The breakfast buffet receives compliments for its quality and variety, making it a delightful start to the day for many.
Rooms are generally praised for their cleanliness, comfort and convenient features like microwaves and fridges. Guests often comment on the comfort of the beds, contributing to a restful stay. However, some rooms may need updates and minor maintenance issues have been noted.
Cleanliness is a strong point for the hotel with guests frequently acknowledging the well-maintained facilities and comfortable beds, despite some needing renovation.
The staff consistently earn high marks for their friendliness, professionalism and willingness to accommodate guests' needs. Guests appreciate the exceptional service, from handling special requests to swift issue resolution.
The indoor pool and hot tub are popular amenities, highly valued for their convenience and maintenance. Families particularly enjoy their stays, thanks to the hotel's family-friendly services like early check-ins and the availability of a pack and play for children.
Overall, Best Western Plus Rio Grande Inn offers a favorable stay with its excellent location, friendly staff, clean and comfortable rooms and enjoyable amenities, making it a solid choice for travelers, especially families.
La Quinta by Wyndham Durango is widely praised for its convenient location, offering guests easy access to both Durango's bustling downtown and its scenic attractions. Situated near shopping centers, dining options, and the Durango Silverton train station, the hotel provides a perfect blend of accessibility and tranquility just outside the historical center. A nearby walking trail along the river and an open space for pets add to its appeal, especially for those traveling with dogs.
Accommodation at the hotel is celebrated for its spacious, well-maintained rooms with modern amenities like fridges and coffee machines. Guests consistently appreciate the cleanliness and comfort of the rooms, complemented by friendly and accommodating staff, contributing to a pleasant and relaxing stay.
Breakfast receives generally positive reviews for its variety and taste, with guests particularly enjoying items such as waffles and green chile with tortillas. However, some guests suggest improvements in consistency and selection, pointing out occasional issues with specific items and service.
The hotel's staff stands out for their exceptional service and friendliness, with numerous mentions of their willingness to assist and make guests feel at home. Specific staff members receive praise for going above and beyond, enhancing the overall welcoming atmosphere.
Families find the hotel particularly accommodating, with amenities such as adjoining rooms, wheelchair-accessible options, and provisions for family pets. The indoor pool and hot tub are popular with children, despite some comments about cool temperatures and strong chemical odors.
Parking is another highlight, with the hotel offering a safe and well-lit area that provides convenience and ease of access. While feedback on bed firmness and pillow quality is mixed, the majority of guests report a restful night's sleep on comfortable beds.
In summary, La Quinta by Wyndham Durango offers a clean, comfortable, and convenient lodging experience with excellent service, making it a favored choice for visitors to Durango, especially families and pet owners.