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Summary of reviewsLuxe Suites Boutique Hotel stands out as an ideal destination for travelers seeking a blend of luxury, convenience and comfort. Its exceptional location near Florida Road offers guests easy access to a variety of dining and entertainment options, as well as proximity to popular attractions like the botanic gardens, both beaches and various shopping areas. Despite its central position, the hotel maintains a peaceful and quiet atmosphere, set in a safe and aesthetically pleasing environment.
The rooms are highly praised for their spaciousness, modern design and cleanliness. Guests particularly appreciate the comfortable king-sized beds and the well-maintained, elegant furnishings. The contemporary finishes in both rooms and bathrooms add to the overall appeal, creating a luxurious and relaxing environment. Daily cleaning services and the pleasant, fresh scents within the rooms further enhance the guest experience.
Staff at Luxe Suites Boutique Hotel are frequently lauded for their exceptional service. Described as friendly, welcoming and exceedingly helpful, the team ensures that every guest feels valued and taken care of. The professionalism and accommodating nature of the staff members significantly contribute to the high levels of guest satisfaction and enjoyment.
The hotel’s cleanliness is consistently commended with both rooms and common areas being impeccably maintained. Guests note the fresh and modern ambiance, appreciating the daily cleaning services that uphold the hotel's high standards of hygiene and elegance.
For families, the hotel offers a safe and welcoming environment with comfortable amenities that cater to children. Parents have repeatedly praised the family-friendly atmosphere, making Luxe Suites a top choice for family vacations.
The beds at Luxe Suites Boutique Hotel receive widespread acclaim for their comfort, often described as featuring super soft and fluffy bedding with feather pillows. The high quality of the bedding ensures a restful night's sleep, adding to the overall comfort of the stay.
However, while breakfast receives praise for its taste and generous portions, there is room for improvement in communication and variety. Clearer information on breakfast offerings and inclusion in room rates, along with enhancements in coffee quality, could elevate the breakfast experience.
The hotel's WiFi service is noted for its strength and reliability, contributing positively to the guest experience, although some noted the absence of streaming service options. In terms of parking, though secure, guests encountered issues with limited and tight spaces, suggesting the need for better accommodation of vehicles.
Luxe Suites Boutique Hotel lives up to its four-star rating, consistently meeting and exceeding expectations with its luxurious amenities, clean decor and romantic ambiance ideal for couples. Overall, the hotel delivers a high-quality, comfortable and inviting experience, making it a top choice for diverse travelers seeking both luxury and convenience. Show more
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Categories
Hotel for Honeymoon
This boutique hotel offers stylish suites and personalized service. Its intimate setting and attention to detail create a romantic and memorable experience.
Romantic Hotel
Located in a vibrant area, Luxe Suites offers stylish and modern suites with a touch of luxury. The intimate atmosphere and personalized service create a romantic setting for couples seeking a chic urban escape.
Small Hotel
This boutique hotel offers luxurious accommodations and personalized service, creating an intimate and cozy atmosphere. Its stylish design and attention to detail make it a standout choice.
4-Star Hotel
This boutique hotel offers luxurious suites and is known for its exceptional service and modern amenities. Its central location in Durban provides easy access to the city's attractions.
Family Friendly Hotel
Hotel with Parking
Cheap Hotel
Room Types
Deluxe Queen SuiteThe suite has 1 bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as garden views. The unit has 1 bed.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as garden views. The unit offers 1 bed.
Small Twin RoomFeaturing free toiletries, this twin room includes a private bathroom with a shower. The air-conditioned twin room features a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a tiled floor as well as garden views. The unit has 2 beds.
Deluxe Family SuiteOffering free toiletries, this family room includes a private bathroom with a shower. The air-conditioned family room offers a flat-screen TV with satellite channels, a tea and coffee maker, a wardrobe, a sofa as well as garden views. The unit offers 2 beds.
Guest Reviews
Location
Luxe Suites Boutique Hotel is celebrated for its exceptional location, consistently praised by guests for its convenience and central setting. Nestled close to the bustling Florida Road, the hotel offers easy access to a variety of restaurants and entertainment options. Its proximity to essential amenities and popular attractions like Florida Road, Windermere, Morningside, south/north beach and the botanic gardens has been highlighted repeatedly. The hotel is also described as peaceful and quiet despite its central location, making it an ideal retreat. The surrounding area is noted for being safe, adding to the comfort of visitors. Additionally, the convenience of being within walking distance to shops and nightlife adds to the overall appeal. With its well-maintained, clean environment and aesthetically pleasing interiors, the hotel remains a top choice for travelers seeking both luxury and convenience in the heart of the city.
Breakfast
The breakfast experience at Luxe Suites Boutique Hotel has garnered mixed reviews from guests. Positive feedback highlights that the breakfast is tasty, generous and delicious with some guests noting their parents particularly enjoyed it. Descriptions such as 'great breakfast' and 'really, really lovely' suggest that, for some, the breakfast met or even exceeded expectations.
However, numerous reviews point to areas for improvement, particularly around communication and value. Several guests expressed disappointment at not being informed that breakfast is available only upon request and incurs an additional cost. There are complaints regarding the lack of clarity about what is served and that breakfast is not inclusive given the high room rates. The variety offered seems limited with specific critiques about the spicy sausages and the use of instant coffee rather than better-quality options like plunger or filter coffee.
Guests have noted that the breakfast isn't always up to standard with some calling for more effort to be made in enhancing the overall breakfast experience. While the positive reviews do provide a counterbalance, it's evident that clearer communication and improved breakfast offerings could significantly enhance the guest experience at Luxe Suites Boutique Hotel.
Rooms
The rooms at Luxe Suites Boutique Hotel receive high praise for their spaciousness, cleanliness and modern design. Guests frequently highlight the comfort provided by king-sized beds, ample room sizes and well-maintained furnishings. The modern finishes in both the rooms and bathrooms add to the hotel's appeal, creating a luxurious and contemporary atmosphere. Cleanliness is a recurring theme with many reviewers noting the impeccable upkeep, fresh scents and daily room service.
Views of beautiful design features, including exquisite decor and lighting, further enhance the elegance of the accommodations. Bathroom facilities are often described as spacious, gorgeous and offering good water pressure. While some guests mention smaller room sizes, the overall sentiment is that the rooms are tidy, comfortable and true to their online representations. The combination of cleanliness, modernity and comfort, accompanied by lovely staff and excellent room maintenance, results in a substantial value-for-money experience.
Overall, Luxe Suites Boutique Hotel's rooms are deemed perfect for a cozy, relaxing stay with a few exceptions regarding room size. Its excellent location near Florida Road and close to restaurants further adds to guest convenience and satisfaction.
Beds
Guests at Luxe Suites Boutique Hotel frequently praise the beds for being exceptionally comfortable, featuring super soft and white bedding. Many appreciated the use of feather pillows and described the bedding as crisp and clean. The descriptors used, such as “amazingly comfortable,” “spacious,” and “fluffy,” highlight the overall positive impression of the bed quality. Several reviewers noted the difficulty of getting out of such comfortable beds, a testament to their appeal.
However, a few guests mentioned that some rooms had smaller or noisier beds with a couple calling for upgrades. There were isolated comments about beds being sticky or hard, but these were outliers amidst largely positive feedback. Overall, the comfort and cleanliness of the beds at Luxe Suites Boutique Hotel are consistently highlighted as standout features in guest reviews.
Cleanliness
Luxe Suites Boutique Hotel consistently impresses with its exceptional cleanliness and well-maintained environment. Guests frequently highlight the immaculate condition of both rooms and common areas with spotless bathrooms and fresh-smelling interiors being a common theme. The hotel's property, both inside and out, is described as neat, tidy and elegant, contributing to a comfortable and peaceful atmosphere. The cleanliness is so remarkable that terms like fresh, beautiful and modern are repeatedly used alongside mentions of hygiene. Daily cleaning services and attentive staff further ensure that the high standards are maintained throughout each stay. Overall, Luxe Suites Boutique Hotel offers a pristine, well-kept and aesthetically pleasing environment that adds great value to the guest experience.
Staff
At Luxe Suites Boutique Hotel, the standout feature unanimously highlighted by guests is the exceptional service and friendliness of the staff. Across all departments, whether at the reception, front desk or other areas, the personnel are described consistently as friendly, welcoming and extremely helpful. The staff's accommodating nature and their readiness to assist make for an inviting atmosphere throughout the hotel.
Guests often mentioned the professionalism of the staff, noting their polite and respectful demeanor. The team's patience, efficiency and willingness to go above and beyond contribute significantly to the high level of customer satisfaction experienced by visitors. The ladies at the reception, in particular, garnered praise for being both helpful and professional.
The general sentiment among guests is that the staff's friendliness and professionalism elevate the overall hotel experience, ensuring that every stay is enjoyable and comfortable. Thanks to this dedicated team, the Luxe Suites Boutique Hotel offers warm, welcoming service that leaves a lasting positive impression on its guests.
Wi-Fi
Luxe Suites Boutique Hotel provides consistently strong WiFi service throughout its premises, including the rooms and hallways. Guests have noted the excellent, very fast and super WiFi as standout features. While some have mentioned minor issues such as the lack of Netflix and limited DSTv channels, the overall availability and strength of the WiFi inside the rooms make up for these shortcomings.
Parking
Guests at Luxe Suites Boutique Hotel have mixed feelings about the parking situation. While some appreciate the secure parking provided, describing it as safe, there are prevalent concerns regarding the limited and often tight parking space. It is a challenge for many to find parking and the parking area is frequently full. The parking spaces are small, causing difficulties in navigating and accessing them. Despite these constraints, the hotel's caretakers make an effort to coordinate parking efficiently, although there is a consensus that improvements are needed to better accommodate guests' vehicles.
Family
Luxe Suites Boutique Hotel is an excellent choice for families seeking a welcoming and secure environment. The hotel excels in creating a family-friendly atmosphere, praised for its comfortable amenities geared towards children and a context that feels like home. Guests consistently highlight the beautiful and safe family environment, making it an ideal destination for a family stay. Parents have also expressed satisfaction, noting that Luxe Suites provided a perfect stay for their needs. Overall, the hotel's dedication to fostering a family-centric experience stands out in guest reviews.
4 Star
The Luxe Suites Boutique Hotel consistently lives up to its four-star rating with guests frequently praising it as the best among four-star establishments. The hotel offers a level of service and amenities deserving of this rating, meeting and even exceeding the required standards. Its luxurious look and modern, clean decor contribute to an overall sense of opulent luxury, accented by features like luxury shower heads. The accommodations are described as both luxurious and clean, providing guests with a high-quality experience that aligns with its esteemed four-star designation.
Romantic
Luxe Suites Boutique Hotel is a charming destination ideal for couples seeking a romantic getaway. Its serene surroundings offer peaceful walks that enhance the romantic experience. Guests consistently describe the hotel as an absolutely romantic haven with an ambiance that fosters intimate moments. The romantic vibes are accentuated by good lighting and thoughtful setups throughout the property, creating an inviting atmosphere. With its top-class facilities and overall romantic nature, Luxe Suites Boutique Hotel ensures that every stay is memorable and enchanting.
No, Luxe Suites Boutique Hotel doesn't have any pool.
No, a spa isn't available at Luxe Suites Boutique Hotel.
No, Luxe Suites Boutique Hotel doesn't allow dogs.
Yes, parking facilities are available at Luxe Suites Boutique Hotel.
No, Luxe Suites Boutique Hotel doesn't have a gym.