Ruslamere Hotel and Conference Centre
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Summary of reviewsRuslamere Hotel and Conference Centre is favorably situated in Durbanville, offering easy access to local attractions and activities. Guests appreciate the peaceful and quiet setting complemented by spacious, clean, and comfortable accommodations, making it an appealing option for travelers. The hotel's pricing and location enhance its attractiveness for those looking to explore the area without compromising on convenience.
Breakfast received mixed reviews, with some guests enjoying a satisfactory buffet experience and friendly staff contributing positively to their morning. However, the menu's variety, consistency, and presentation could be improved to meet guest expectations better.
The rooms are generally praised for their spaciousness and comfort, with many guests highlighting the clean bedding and overall neatness. This contributes to a restful stay, though occasional issues with room views and cleanliness are noted.
Cleanliness standards at the hotel receive varied feedback. While some guests appreciate the professionalism and daily cleaning of suites, improvements are needed in maintaining the property's exterior, carpets, and overall upkeep.
The staff are highly praised for their friendliness and professionalism, providing guests with a warm welcome and attentive service throughout their stay. This significantly enhances the overall guest experience despite isolated issues with staff availability.
The free Wi-Fi service is acknowledged but needs significant improvements due to connection instability and limited availability, especially in bedrooms.
The swimming facilities offer mixed experiences. While the pool serves as a pleasant spot for relaxation, maintenance issues detract from its appeal.
Lastly, the beds at Ruslamere are frequently highlighted for their comfort, contributing to a restful night's sleep. The serene environment further allows guests to unwind in peace.
Overall, Ruslamere Hotel and Conference Centre provides a generally positive experience, with room for improvement in certain aspects to enhance guest satisfaction.
Categories
Breakfast received mixed reviews, with some guests enjoying a satisfactory buffet experience and friendly staff contributing positively to their morning. However, the menu's variety, consistency, and presentation could be improved to meet guest expectations better.
The rooms are generally praised for their spaciousness and comfort, with many guests highlighting the clean bedding and overall neatness. This contributes to a restful stay, though occasional issues with room views and cleanliness are noted.
Cleanliness standards at the hotel receive varied feedback. While some guests appreciate the professionalism and daily cleaning of suites, improvements are needed in maintaining the property's exterior, carpets, and overall upkeep.
The staff are highly praised for their friendliness and professionalism, providing guests with a warm welcome and attentive service throughout their stay. This significantly enhances the overall guest experience despite isolated issues with staff availability.
The free Wi-Fi service is acknowledged but needs significant improvements due to connection instability and limited availability, especially in bedrooms.
The swimming facilities offer mixed experiences. While the pool serves as a pleasant spot for relaxation, maintenance issues detract from its appeal.
Lastly, the beds at Ruslamere are frequently highlighted for their comfort, contributing to a restful night's sleep. The serene environment further allows guests to unwind in peace.
Overall, Ruslamere Hotel and Conference Centre provides a generally positive experience, with room for improvement in certain aspects to enhance guest satisfaction.
Hotel near Golf Courses
Located just 1.1 km from Durbanville Golf Club, this hotel offers direct access to an established parkland course. Golf course access within 3 km is listed as an available activity.
Family Friendly Hotel
Provides spacious rooms and gardens, suitable for families with children. The expansive grounds allow for outdoor play and relaxation.
Hotel with Swimming Pool
This hotel offers two large swimming pools with deck chairs, ideal for relaxation and recreation. It's well-suited for both business and leisure travelers looking to experience the best of Cape Town.
Outdoor Pool
Business Hotel
This hotel and conference center is designed to cater to business needs with comprehensive conferencing facilities. It offers a professional environment suitable for meetings and events.
4-Star Hotel
As a hotel and conference center, it offers a range of amenities suitable for both leisure and business travelers. It provides well-equipped facilities and comfortable accommodations.
Hotel for Honeymoon
Romantic Hotel
Hotel with Outdoor Pool
Guest Reviews
Ruslamere Hotel and Conference Centre is favorably situated, offering guests easy access to the attractions and activities in Durbanville. Its central location stands out as particularly advantageous for those seeking proximity to various venues, including medical facilities such as the Mediclinic Hospital. Visitors consistently praise the peaceful and quiet setting, complemented by the clean and comfortable accommodations, which often come with the added bonus of spacious upgraded rooms. The combination of a perfect location and great pricing makes this hotel an attractive choice for travelers looking to explore Durbanville without compromising on convenience or comfort.
Ruslamere Hotel and Conference Centre seems to offer a breakfast experience that receives mixed reviews from its guests. On a positive note, some guests highlight the breakfast as being quite sufficient and describe it as a good breakfast buffet, with one noting that it offered great value for money. Friendly staff contribute positively to the breakfast experience for some visitors, and a few guests find the offerings at the restaurant to be generally satisfactory.
However, certain aspects of the breakfast service appear to fall short for others. Issues are raised about the limited variety and inconsistency of the menu options, which seems to include four different menus, causing some confusion. Instances of cold food, particularly post-load-shedding, and insufficient replenishment of breakfast bowls are noted. Concerns about cleanliness and presentation are expressed, with reports of unclean plates and cutlery. Additionally, some guests find the breakfast to be expensive yet underwhelming, particularly when specific dish expectations, such as bacon or hot, fully-cooked items, are not met.
Despite the diverse opinions, it appears that the breakfast experience could benefit from more variety, consistent quality, and clearer menu communication to enhance guest satisfaction.
The rooms at Ruslamere Hotel and Conference Centre generally receive praise for being spacious and comfortable. Many guests highlight the cleanliness and neatness of their accommodations, noting that rooms are well-maintained with clean bedding. The beds are often described as nice and super comfortable, contributing to an overall restful stay. Some guests note the luxury rooms as particularly desirable, pointing out the good location as an added benefit. In some instances, the suites are appreciated for their beautiful decoration and complimentary refreshments. Despite these positive aspects, there are occasional criticisms regarding less appealing views and issues with room cleanliness, such as stained pillows or disorganized spaces. Overall, guests appreciate the comfort, ample space, and tidy nature of the rooms, although experiences vary.
Nestled in a serene environment, Ruslamere Hotel and Conference Centre offers guests an inviting experience primarily through its accommodations. The beds at the hotel are frequently highlighted for their comfort, often described as spacious, big, and stunningly comfortable. Most guests find the bedding to be of high quality, ensuring a restful night's sleep. The well-maintained linen further enhances the overall sleep experience by keeping it clean and neat. Apart from comfort, the quiet surroundings of the hotel add to the charm, allowing guests to unwind and relax in peace. While there are minor mentions of occasional discomfort, the general sentiment suggests that the beds provide a pleasing and rejuvenating stay.
Ruslamere Hotel and Conference Centre has received varied feedback regarding its cleanliness standards. On a positive note, some guests appreciated the high level of professionalism and cleanliness, highlighting that suites were cleaned daily with good housekeeping maintaining basic tidiness. However, there are several areas where improvement is needed. Guests noted that the property's exterior appeared neglected with broken items and untidy surroundings. Issues such as dirty carpets, unpleasant odors in rooms, and aging facilities were recurrent themes. Reports of ants, dirty floors, and malfunctioning items like hairdryers and shower doors further highlight the need for attention to detail. The feedback suggests a need for updates and enhanced maintenance practices to elevate the cleanliness and overall guest experience at the hotel.
The staff at Ruslamere Hotel and Conference Centre repeatedly receive high praise from guests for their friendliness and professionalism. Visitors often note the warm welcome they experience upon arrival, with staff members like the night manager setting a positive tone from the start. The reception team is particularly highlighted for their amazing and attentive service, making guests feel at ease and at home. Consistently described as helpful and customer-focused, the staff are seen as a significant asset to the hotel, enhancing the overall guest experience. Despite some isolated incidents where staff availability was less than ideal, the prevailing sentiment remains one of admiration for the dedicated and amiable service provided by the hotel team.
At Ruslamere Hotel and Conference Centre, guests have expressed concerns regarding the Wi-Fi service. Many noted the service could be improved, pointing out issues such as unstable connection and limited availability, particularly in the bedroom. While guests appreciate the provision of free Wi-Fi, they highlight connectivity problems as a major drawback during their stay. Issues range from slow internet speeds to an inability to connect in certain areas, making the experience frustrating for those relying on internet access. Additionally, some guests experienced disruptions during load shedding despite promises of continuous service. Overall, while the hotel offers complimentary internet, significant improvements are needed to meet guest expectations.
Visitors to Ruslamere Hotel and Conference Centre have shared mixed experiences regarding the hotel's swimming facilities. Many guests commend the pool for being a pleasant spot to take a refreshing swim, highlighting its appeal as a place to unwind and relax. Nonetheless, there are consistent reports that the pool area has not been adequately maintained, with some finding the pool dirty and not functional during their stay. The discrepancy between online images and the current condition of the pool is a point of concern for several reviewers. While the potential for enjoyment is evident, the need for improved maintenance is an important factor to consider.
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Location
Breakfast
However, certain aspects of the breakfast service appear to fall short for others. Issues are raised about the limited variety and inconsistency of the menu options, which seems to include four different menus, causing some confusion. Instances of cold food, particularly post-load-shedding, and insufficient replenishment of breakfast bowls are noted. Concerns about cleanliness and presentation are expressed, with reports of unclean plates and cutlery. Additionally, some guests find the breakfast to be expensive yet underwhelming, particularly when specific dish expectations, such as bacon or hot, fully-cooked items, are not met.
Despite the diverse opinions, it appears that the breakfast experience could benefit from more variety, consistent quality, and clearer menu communication to enhance guest satisfaction.
Rooms
Beds
Cleanliness
Staff
Wi-Fi
Pool
Yes, Ruslamere Hotel and Conference Centre has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ruslamere Hotel and Conference Centre.
No, Ruslamere Hotel and Conference Centre doesn't allow dogs.
No, parking facilities aren't available at Ruslamere Hotel and Conference Centre.
No, Ruslamere Hotel and Conference Centre doesn't have a gym.
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