Grand Swiss-Belhotel Darmo provides a luxurious stay in the heart of Surabaya, seamlessly blending city convenience with a tranquil neighborhood atmosphere. Its prime location places guests close to key attractions such as Gubeng train station, Tanjungan Plaza and various dining and shopping options, all within walking distance. The upper floors offer excellent city views, enhancing the hotel’s appeal.
Guests frequently commend the hotel’s breakfast for its extensive variety and quality, making it a highlight of their stay. The breakfast buffet is praised for being luxurious and well-prepared, offering a rich assortment of dishes that cater to diverse tastes. Evening meals in the hotel's restaurant generally receive positive feedback for their good atmosphere and service, though some guests found the food quality inconsistent and pricing to be high.
The accommodations at Grand Swiss-Belhotel Darmo are noted for their cleanliness, spaciousness and modern amenities. Rooms are described as large, well-appointed and comfortable, featuring clean bathrooms and cozy atmospheres. The hotel maintains high cleanliness standards across its facilities, including the swimming pool and common areas, contributing to a very comfortable and pleasant environment.
Service at the hotel is exceptional with staff frequently described as friendly, warm and professional. Guests appreciate the attentive and responsive nature of the team, which contributes significantly to the positive experience. Notable mentions include the seamless check-in process and the helpfulness of individuals like the receptionist.
The hotel's spa services have room for improvement with some guests noting the reliance on external masseurs and limited availability during Ramadan. The swimming facilities, especially the rooftop and indoor pools, receive high praise for their cleanliness and quality, despite some guests finding the pool area small.
Beds are highlighted for their exceptional comfort, being described as soft, spacious and among the most comfortable experienced by guests. The luxurious ambiance of the hotel is consistently praised, from the deluxe amenities to the elegant rooms, ensuring a high standard of comfort and elegance throughout.
For business travelers, the Grand Swiss-Belhotel Darmo offers a charming and amenable environment with facilities supporting a productive stay. The indoor pool and spa provide avenues for relaxation after business engagements. The hotel’s value and suitability for business conferences are particularly noted, making it an attractive option for hosting professional events.
Overall, Grand Swiss-Belhotel Darmo stands out as a top luxury hotel in Surabaya, offering a high standard of service and amenities that cater to both leisure and business travelers. While there are areas for potential improvement, the general experience is overwhelmingly positive, positioning it as a favored choice for visitors.
Premier Place Surabaya Airport is highly recommended by guests for its excellent location, particularly its convenient proximity to Juanda Airport. The hotel offers an efficient free shuttle service that operates every hour, a feature that is greatly appreciated by travelers with early or late flights. The accommodations are consistently praised for their cleanliness, comfort and practicality, making them ideal for short stays.
The dining experience at Premier Place Surabaya Airport earns top marks, especially the breakfast service, which begins early at 05:30. Guests commend the extensive variety and quality of the breakfast buffet, which includes a range of Asian dishes and sweet treats. The BBQ buffet dinner is another highlight, offering a pleasing variety of options and live music, creating a delightful ambiance. The overall dining options receive widespread approval for their quality and variety, despite occasional notes about price or spice levels.
Rooms at the hotel are often described as clean, spacious and well-equipped with comfortable beds and functional amenities. The hotel's staff plays a significant role in enhancing the guest experience with numerous positive remarks about their friendliness, helpfulness and efficient service. Despite a few reports of disorganization or minor room maintenance issues, the general consensus is overwhelmingly positive.
The cleanliness of the property is another standout feature, extending to the rooms, bathrooms, pool and common areas. The modern facilities and well-maintained environment contribute to a pleasant and inviting atmosphere. The pool area itself is a notable asset, providing a refreshing and well-kept retreat for travelers, although some guests might feel exposed due to its location.
Overall, Premier Place Surabaya Airport excels in offering a convenient, comfortable and clean stay with excellent service and dining options, making it a highly recommended choice for travelers needing easy access to Juanda Airport.
Surabaya Suites Hotel Powered by Archipelago is highly praised by guests for its strategic location in the heart of Surabaya, offering convenient access to transport links, shopping centers, and cultural attractions. The affordable accommodation provides a clean and comfortable stay, ideal for those wishing to explore the vibrant city life.
Guests are particularly delighted by the extensive breakfast buffet that caters to diverse tastes, mainly featuring delicious Indonesian cuisine. The breakfast experience is enhanced by friendly service and high-quality facilities, though some suggest improvements in coffee quality and menu variety.
The hotel rooms are lauded for their impressive spaciousness and cleanliness, featuring large, comfortable beds and separate living areas. While the decor is noted as slightly outdated, many appreciate the balance of modern amenities with old-world charm. Cleanliness receives mixed reviews, with many praising the general upkeep, though some point out areas needing improvement, particularly the bathrooms and carpets.
The hotel's staff consistently receive accolades for their exceptional friendliness and attentiveness, significantly enhancing the guest experience. The reception team, in particular, is noted for their warm and professional welcome.
The large Olympic-sized pool is a notable feature, though some guests comment on the lack of privacy and occasional maintenance issues. Despite these concerns, the pool offers a refreshing escape amidst the city's hustle and bustle.
Overall, Surabaya Suites Hotel provides a comfortable and well-situated accommodation option with an emphasis on friendly service and convenient amenities, making it a popular choice for visitors to Surabaya.
Ibis Styles Malang emerges as a standout choice for travelers seeking a comfortable and conveniently located stay in the bustling city of Malang. Strategically nestled with easy access to the city's main thoroughfares and close to the train station, the hotel offers a prime location for exploring nearby tourist attractions and enjoying local dining. While some guests find the immediate surroundings less enticing, the hotel's proximity to various culinary hotspots and the convenience of affordable taxi rides to nearby bars and restaurants are appreciated.
The hotel is lauded for its spacious and clean rooms, equipped with modern amenities that provide a cozy retreat for a relaxing stay. Guests particularly praise the remarkable comfort of the beds and enjoy delightful views of Malang from higher floors. While some visitors feel the decor is a bit outdated, the value for money, combined with reasonably priced food options, makes the hotel a favorable choice.
Breakfast at Ibis Styles Malang is celebrated for its extensive variety, especially among those who indulge in local Indonesian flavors. Though some international guests wish for more Western options, the overall breakfast experience is fulfilling, complemented by the pleasant dining ambiance.
Cleanliness is generally well-maintained, with attentive service ensuring guests a tidy environment. Minor issues noted by some guests suggest room for improvement, yet the overall neatness and comfort are a draw for many.
The exceptional hospitality of the staff consistently garners high praise, with their kindness and readiness to assist leaving a lasting impression. The helpfulness and English proficiency of the staff enhance the overall experience, contributing significantly to guest satisfaction.
Family travelers find the hotel accommodating, with features such as connected rooms, a kids corner in the restaurant, and engaging activities like a swimming pool and gym facilities. The pool, in particular, is a hit among guests, appreciated for its clean and aesthetically pleasing setup.
Overall, Ibis Styles Malang combines strategic convenience, exceptional service, and comfortable accommodations, making it a highly regarded choice for both leisure and adventure-seeking travelers visiting Malang.
Swiss-Belinn Malang is a highly praised hotel nestled in an ideal location in Malang, offering easy access to a large shopping mall, various dining and entertainment options, and educational institutions like Brawijaya University. Its strategic position ensures convenient connectivity to city attractions and transportation services, making it a preferred choice for both business and leisure travelers.
Guests consistently commend the hotel for its exceptional breakfast offerings, featuring a diverse and extensive buffet that includes both Western and Asian dishes, along with local culinary delights. The presence of live cooking stations and the attentive, friendly staff enhance the dining experience. While some guests suggest more variation on certain days, the breakfast remains a highlight of their stay.
The hotel's rooms are noted for their cleanliness and modern amenities, offering a comfortable and restful environment with spacious layouts and cozy beds. Although the bathrooms occasionally receive feedback for needing more thorough cleaning and potential updates, the overall impression points to a pleasant stay supported by hospitable staff.
Swiss-Belinn Malang's staff are frequently praised for their warmth and exceptional service, contributing to a welcoming atmosphere throughout the hotel. They demonstrate a strong focus on guest satisfaction, with efficient communication and attentive service, further improving the guest experience. International visitors particularly appreciate the staff's English proficiency.
The large, inviting swimming pool is another highlight, equipped with a dedicated children's area, which families find appealing, although the pool's early closing time may be a consideration for some. The clean pool area, along with good breakfast buffet and relaxing massage services, enhance the overall experience for guests.
While there are some areas for improvement, such as the cleanliness of hallways and bathrooms, the convenient location, modern facilities, and excellent staff hospitality make Swiss-Belinn Malang a commendable choice for travelers visiting Malang.
Swiss-Belinn Airport Surabaya garners overwhelmingly positive reviews for its exceptional location, generous breakfast offerings, comfortable rooms, and impressive service. Conveniently located near Juanda Airport, the hotel is a top choice for travelers seeking easy airport access, enhanced by a complimentary shuttle service that further minimizes travel stress. Guests consistently praise the hotel's breakfast for its wide array of delicious and well-presented options, particularly appealing to those with a taste for Asian cuisine. The breakfast service staff are noted for their friendliness, and the convenience of take-away options for early flights is well appreciated.
The rooms receive high marks for their spaciousness, modern decor, and cleanliness, providing a comfortable stay that particularly highlights the quality and comfort of the beds. Despite minor noise isolation issues and occasional mosquito troubles, the overall room experience is regarded as cozy and delightful. Cleanliness is a standout feature at Swiss-Belinn Airport Surabaya, with many guests commending the meticulous upkeep of rooms and facilities, contributing to a peaceful and tidy environment.
The hotel's staff play a crucial role in enhancing the guest experience, consistently recognized for their helpfulness, professionalism, and friendliness. Available at all hours, the staff excel in meeting and anticipating guest needs, from assisting with special requests to facilitating smooth airport transportation. With a combination of convenience, comfort, and outstanding service, Swiss-Belinn Airport Surabaya stands out as a preferred option for travelers in search of a reliable and welcoming airport hotel.