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Summary of reviewsThe Kennaway Hotel, situated right on the beach, is celebrated for its prime location, offering breathtaking sea views and a serene environment. Guests appreciate the hotel's proximity to restaurants and essential amenities, making it ideal for both leisure and business travelers.
The hotel's newly renovated rooms receive frequent commendations for their spaciousness, cleanliness and modern aesthetics. Comfortable beds and expansive bathrooms add to the appeal with ocean-view rooms being particularly favored. Daily housekeeping ensures the property remains spotless, contributing to the overall comfort and enjoyment of guests.
The breakfast experience, while receiving some mixed reviews, is generally viewed positively. The variety and quality of the breakfast, along with the pleasant staff and scenic sea views during meals, provide a pleasing start to the day.
Guest interactions with the hotel staff are predominantly positive, highlighting their friendliness, professionalism and eagerness to assist. This welcoming atmosphere significantly enhances the overall guest experience.
However, connectivity issues with the WiFi were a common complaint, indicating a need for improvement in this area. Despite this, the combination of stunning beachfront views, clean and comfortable accommodations and a generally positive dining experience make Kennaway Hotel a recommended choice for visitors seeking a memorable stay by the sea. Show more
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Family Friendly Hotel
Located on the Esplanade, this hotel provides easy access to the beach and other family-friendly activities in East London.
3-Star Hotel
Located in East London, Kennaway Hotel provides a reliable and comfortable stay with essential amenities. It offers good value for money and a convenient location.
Cheap Hotel
Room Types
Luxury Twin RoomThis bright, air-conditioned room has a seating area and a satellite TV. Each has a private bathroom with a bath and shower and free toiletries.
King Room with Sea ViewFeaturing a sofa, a carpeted floor and heating, this double room includes a private bathroom. The double room features air conditioning, a wardrobe, a safe deposit box, an electric kettle and a flat-screen TV. The unit has 1 bed.
Basic Triple Room with Shared BathroomThis triple room features a private bathroom and a carpeted floor. The air-conditioned triple room provides a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 3 beds.
King Room with Sea ViewOffering a sofa, a carpeted floor and heating, this double room includes a private bathroom. This double room is air-conditioned and features a flat-screen TV, a wardrobe, a safe deposit box and an electric kettle. The unit offers 1 bed.
Guest Reviews
8.1
Very Good
Location
The Kennaway Hotel's location has been highly praised by guests for exceeding expectations with its excellent, convenient position. Situated right on the beach, the hotel offers breathtaking sea views from the rooms, allowing guests to enjoy the refreshing morning sea breeze. The beachfront setting is both clean and picturesque. Its proximity to various restaurants and essential amenities further enhances its appeal. Guests appreciated the spacious, well-arranged rooms and the overall quiet, peaceful environment of the hotel. Additionally, the location is suitable for both leisure and business travel, making it a versatile choice for any traveler. Overall, the combination of stunning views, cleanliness and prime location made a significant positive impression on visitors.
Breakfast
The breakfast at 'Kennaway Hotel' has received mixed feedback from guests, but there are several positive points highlighted. Many reviews praise the breakfast as good to excellent with a superb variety to choose from. Guests appreciated that the menu changes slightly every day, providing a refreshing change. The breakfast was often described as amazing, very nice and served with smiles, contributing to a pleasant dining experience. Affordability and the kindness of the staff during breakfast service were also commendable. Some guests noted that breakfast offered magnificent views of the sea, adding a scenic enjoyment to the meal.
However, some reviews expressed dissatisfaction with the breakfast, mentioning that it was not presentable or too expensive. There were also concerns about being overcharged for what was received with some guests feeling disappointed by the value for money. Despite this, the overall sentiment towards the breakfast leaned towards being a positive aspect of the stay at Kennaway Hotel.
Rooms
The Kennaway Hotel offers a delightful blend of comfort and aesthetics with its newly renovated rooms. Guests frequently commend the spaciousness and cleanliness of the rooms, which are described as neat, tidy and modern. Many appreciate the comfortable, large beds and the beautiful, expansive bathrooms. The ocean views are a standout feature, providing superb and amazing vistas that enhance the overall stay.
Several guests note the excellent service from the staff with particular mention of the friendly and helpful gentleman at check-in. The interiors and room decor receive positive feedback, adding to the overall appeal. The presence of small lounges in some rooms is another appreciated feature.
The hotel's location near the beach is a significant highlight with the seaview rooms being particularly favored. Despite a few minor drawbacks, such as the absence of microwaves and bar fridges in some rooms and occasional noise issues, guests generally find their stay comfortable and enjoyable.
Overall, the Kennaway Hotel receives praise for its clean, spacious and modern rooms coupled with excellent ocean views and friendly service, making it a recommended choice for visitors.
Beds
The beds at Kennaway Hotel have generally received positive feedback with guests frequently describing them as comfortable. Several reviews highlighted the beds as being very comfortable, contributing to a good night's sleep. Some guests appreciated the overall room setup, noting both the comfort of the beds and the cleanliness of the room. A few did mention issues, such as the absence of mattress protectors and the inconvenience of having two single beds instead of a double. Nonetheless, the majority seem satisfied with the bed quality and some even noted the combination of comfortable beds and excellent views surpassed their expectations.
Cleanliness
Located next to the beach, Kennaway Hotel stands out for its exceptional cleanliness and comfort. Guests consistently praise the immaculate condition of the rooms and facilities, as the hotel maintains a high standard of neatness and tidiness throughout. Bedding is described as white and clean and rooms are reported to be spacious, very clean and comfortable with some offering beautiful views of the sea. Daily cleaning ensures that every corner of the hotel stays spotless. Overall, the hotel excels in providing a clean, comfortable and inviting environment for its guests.
Staff
At the Kennaway Hotel, the staff repeatedly garnered praise for their friendliness and helpful demeanor. Guests frequently noted the welcoming and professional nature of the receptionists, commenting on their eagerness to assist. Servers were often mentioned for their pleasant and approachable attitude, contributing to a warm and inviting atmosphere. Cleanliness and accommodating service were highlighted as strong points of the hotel with several reviews mentioning how the staff's attentiveness enhanced their overall experience.
However, not all feedback was unanimously positive regarding staff friendliness with a few guests pointing out inconsistencies in the welcoming nature across different members of the team. Despite this, the positive remarks significantly outnumbered the negative ones, painting a generally favorable picture of the hotel's customer service. Overall, the friendly and helpful staff at Kennaway Hotel played a crucial role in making guests feel comfortable and well taken care of during their stay.
Wi-Fi
Guests have had mixed experiences with the WiFi at Kennaway Hotel. Some visitors have appreciated the dependable Wi-Fi, but many reviews highlight significant issues. Complaints about the WiFi being unstable and slow with frequent drops in connection, are common. Additionally, some guests found Wi-Fi unavailable in their rooms and noted that it was sometimes not working at all. Confusion over the availability of Wi-Fi and instances where it needed to be purchased have also been mentioned. In summary, while there may be pockets of reliable service, the overall impression suggests that the WiFi at Kennaway Hotel generally needs improvement.
No, Kennaway Hotel doesn't have any pool.
No, a spa isn't available at Kennaway Hotel.
No, Kennaway Hotel doesn't allow dogs.
No, parking facilities aren't available at Kennaway Hotel.