Southern Cross Atrium Apartments in Cairns is widely praised by guests for its excellent location, providing an ideal base for travelers to explore the vibrant city. Situated close to Cairns Central Shopping Centre and the train station, the property offers convenient access to shops, supermarkets, dining options, and key attractions like the Esplanade and marina, all while maintaining a peaceful and quiet environment. Guests consistently commend the accommodation for its clean, spacious rooms and modern furnishings, particularly highlighting the well-equipped kitchen facilities that enhance the convenience of longer stays. The beds are frequently described as comfortable, contributing to restful sleep.
The apartments' cleanliness is a notable feature, with many reviewers praising the immaculate condition of rooms and apartments. The staff is frequently highlighted for their friendliness and helpfulness, providing a welcoming and professional atmosphere. Staff members like Scotty, Taka, and Karen are recognized for their exceptional service, further enhancing the guest experience.
The property boasts multiple beautifully maintained pools surrounded by tropical landscaping, offering a serene setting for relaxation. The heated pool, popular among visitors, extends access until late evening. The gym and sauna, although basic, are appreciated by guests seeking fitness facilities during their stay.
While the Wi-Fi service receives some criticism for its unreliability, especially inside rooms, the property's strong physical amenities and favorable location make it a popular choice among travelers. Parking facilities are also well-regarded for their convenience and security, although some guests mention the narrowness of spaces.
Despite minor issues such as occasional noise disturbances and a slightly dated exterior, Southern Cross Atrium Apartments offers excellent value for money, with the combination of comfortable amenities, a central location, and dedicated service encouraging many guests to return and recommend the establishment to others.
Ramada By Wyndham Cairns City Centre draws significant praise for its exceptional location, strategically positioned for easy access to Cairns' key attractions including the Esplanade, city center, shops, restaurants, waterfront, markets and cafes. This convenient central spot makes it an ideal base for exploring the city. The overall value is enhanced by amenities like free parking and the dedicated, friendly staff, who are frequently commended for their helpfulness and service.
However, the breakfast experience at the hotel is mixed. While some guests appreciated the good selection and affordability, many reviews highlighted issues such as cold food, lack of variety, poor presentation and subpar cleanliness in the dining area.
Rooms are spacious, clean and comfortable, yet criticisms about dated furnishings, old decor and maintenance issues like noisy air conditioning, broken fixtures and inadequate power points are recurrent. Despite these drawbacks, the beds, while generally clean and comfortable, received varied feedback with some guests experiencing discomfort due to the firmness and configuration of the bedding.
Cleanliness across the hotel garners mixed reviews. While some guests found their rooms well-maintained and housekeeping attentive, others reported issues such as pests, moldy curtains and problematic bathrooms. The overall condition suggests a need for refurbishment to match the otherwise tidy environment.
The staff at the hotel consistently stand out as a strong asset, widely praised for their friendliness, willingness to go the extra mile and professional service, significantly enhancing the guest experience.
The wifi receives mixed reviews too with several guests pointing out weak or unreliable signals affecting connectivity, though occasional positive feedback suggests inconsistent service.
The pool area is generally well-liked for its relaxing ambiance and pleasant temperature, though maintenance issues such as cleanliness and lack of shade are noted. Parking at the hotel is frequently highlighted as a major benefit with guests appreciating the free, secure and conveniently located parking options.
Overall, Ramada By Wyndham Cairns City Centre offers a comfortable and convenient stay, especially for those looking to explore Cairns, albeit with some areas needing improvement in terms of room updates, breakfast service, cleanliness and wifi reliability.
The Novotel Cairns Oasis Resort is a fantastic hotel for families with a prime location in the heart of Cairns. Visitors appreciate being within walking distance to all important attractions in the area, including the Esplanade, waterfront, eateries and marina. The hotel offers a good selection of food and drinks for breakfast, lunch and dinner and the Moku Restaurant's pacific inspired menu is enjoyable. Guestrooms are modern and comfortable, boasting beautiful beds that offer guests a cozy night's sleep. The hotel is commendable for its cleanliness with friendly and efficient housekeeping staff who maintain the rooms and facilities well. The staff is extremely friendly and professional, making guests feel welcomed and at home throughout their stay. The pool is a particular highlight for families with fantastic amenities for both children and adults, including a swim-up bar and mini-beach. Although some guests found the hotel to be a bit overpriced, the overall experience justifies the cost, making it an excellent choice for families in search of affordable accommodations.
DoubleTree by Hilton Cairns receives high regard for its prime location, nestled on the Esplanade and close to an array of attractions, dining options and shops. Guests cherish the balance of convenience and tranquility it offers with stunning ocean views and easy access to Cairns' vibrant scene enhancing their overall experience. The hotel's tropical atmosphere, well-maintained facilities and amicable staff further contribute positively to their stay.
The breakfast experience at the hotel is largely praised for its extensive buffet options, featuring both hot and cold selections, fresh fruits and custom barista-made coffee. Guests appreciate the inclusion of breakfast in their stay, although some suggest room for improvement in variety and temperature of food. Dinner offerings receive mixed reviews; while The Vine Room is favored for its cocktails and live music, the overall dining experience could benefit from more variety and better room service, especially given the limited restaurant hours.
Guest rooms are generally viewed favorably for their spaciousness, cleanliness and modern amenities with many enjoying ocean and Esplanade views. Nonetheless, some rooms feel cramped or exhibit minor issues such as outdated furnishings and musty smells. Despite these sporadic concerns, most guests find the accommodations comfortable and pleasant. In terms of cleanliness, the hotel earns commendations for tidy and airy rooms, although certain areas like bathrooms and hallways could use more meticulous attention.
The hotel's staff is celebrated for their exceptional friendliness and professionalism, significantly enhancing the guest experience. The reception, housekeeping and bar staff are particularly noted for their helpfulness and dedication, despite occasional slow service or coordination issues.
Internet services at the hotel receive mixed feedback with some guests finding the free wifi satisfactory, especially for Hilton Honors members, while others experience slow and unreliable connections. The gym is well-equipped and clean, though access issues with the swipe card are noted.
The pool is another highlight, appreciated for its relaxing ambiance and cleanliness, though it could benefit from updates and better maintenance. Similarly, the parking situation is generally convenient and secure, despite some challenges for larger vehicles and additional costs.
DoubleTree by Hilton Cairns also caters well to families, offering friendly service, child-friendly amenities like pools with toys and convenient accommodation options. While minor issues such as small bathrooms and elevator problems are noted, the overall experience remains positive, making it a suitable choice for family vacations.
Lastly, the beds receive mixed responses with many guests praising their comfort, while others encounter issues with firmness or musty odors. The pillows also draw mixed reactions, reflecting personal preferences. Overall, DoubleTree by Hilton Cairns stands out for its exceptional location, friendly staff and enjoyable amenities, making it a preferred choice for both leisure and family travelers.
Vision Apartments is a fantastic choice for travelers looking for a comfortable and convenient stay in Cairns. Many guests have praised the central location with easy access to various attractions. The spacious and well-equipped apartments are perfect for families with some noting the beautiful furnishings and decor. Guests also appreciate the top-notch cleanliness of the apartments and grounds. The staff is among the best in the business with guests raving about the friendly and accommodating service. The pool facilities are excellent with stunning ocean views and a relaxing ambiance. Parking is convenient with a designated spot for guests. While there are some minor complaints about the bedding and maintenance issues, overall, the reviews are positive and guests thoroughly enjoy their stay. Considering all the positive feedback, Vision Apartments is worth a visit.
Crystalbrook Bailey, located in the heart of Cairns, receives widespread acclaim for its prime positioning. Guests relish its proximity to key attractions, including the Esplanade, shops, restaurants and landmarks, making city exploration effortless. Its central location also provides easy access to amenities such as supermarkets and parking facilities, enhancing the overall convenience of a stay.
The hotel’s rooms are praised for their comfort, modernity and tasteful design. Guests often mention the spacious and well-appointed interiors furnished with useful amenities like Nespresso machines. While a few guests noted musty smells and occasional issues with room size, the overall sentiment is highly positive, highlighting comfort, quietness and cleanliness.
Crystalbrook Bailey’s cleanliness garners notable commendations. The entire property, from rooms to public areas, is kept in immaculate condition by friendly and efficient housekeeping staff. The modern design and sustainable practices add to the hotel’s appeal.
Staff at Crystalbrook Bailey receive high marks for their exceptional service and friendliness. Front desk and reception staff are often highlighted for their professional and accommodating demeanor, ensuring guests feel welcomed and valued.
Guests generally find the wifi service fast, reliable and easy to access with the added feature of smart TVs equipped with Chromecast enhancing the experience. Though there are occasional issues with connectivity, the overall feedback is positive.
The bedding at the hotel is frequently described as very comfortable, contributing to restful stays. While some guests find certain pillows or mattresses less to their liking, the majority report high satisfaction with the bed quality.
While the breakfast experience at Crystalbrook Bailey receives mixed reviews, many guests appreciate the delicious and satisfying options available. The notable areas for improvement include expanding the variety and ensuring consistency in quality. Dinner options also evoke mixed responses with praise for the quality of the open dining venues despite some closures and high prices.
The pool area is clean and well-designed, but its small size and lack of adequate sunlight are common concerns. Guests also appreciate the clean and functional gym, although they note a need for more comprehensive equipment.
Parking services at Crystalbrook Bailey are generally deemed secure and affordable, despite occasional difficulties with tight spaces and navigation. Street parking options further add to the practicality of the facility.
Overall, Crystalbrook Bailey offers a compelling blend of luxury, comfort and convenience, making it a highly recommended choice for travelers to Cairns. While there are areas for improvement, the positive aspects of location, cleanliness, staff service and general amenities shine through, ensuring a pleasant stay for most visitors.
Crystalbrook Riley is a luxurious 5-star hotel located in Cairns, Australia with a fantastic location that is close to everything. Guests appreciate the beautiful views of the harbor and the family rooms, as well as the superb amenities and friendly staff. The hotel is perfect for exploring Cairns with the shopping area, jetty and marina all nearby. The pool area is a standout feature with modern and clean facilities that are kid-friendly. While the breakfast offerings received mixed reviews, the rooms are spacious, clean and stylishly modern with amazing views. The hotel prides itself on its cleanliness and the staff are incredibly friendly and helpful. Although some areas may not meet a true 5-star standard, guests highly recommend Crystalbrook Riley for an ultimate luxury experience.
Gilligan's Hotel & Resort in Cairns is lauded for its exceptional and central location, placing guests within easy walking distance of the waterfront, restaurants, shops and major attractions like the Great Barrier Reef tours. Its strategic positioning is ideal for both exploring the city and booking onward travel, making it a popular choice for travelers. The hotel offers a lively and social atmosphere with good facilities, appealing particularly to young adults and those seeking an energetic environment.
The accommodations at Gilligan's vary with private rooms often praised for their spaciousness, cleanliness and modern amenities such as ensuite bathrooms, balconies and air conditioning. Dormitory rooms receive mixed feedback; some guests appreciate their cleanliness and convenience while others note issues with noise, dampness and cleanliness. The communal areas, including a large kitchen, lounge and pool, are noted for being spacious and stylish, contributing to the overall social and vibrant atmosphere of the hostel.
Cleanliness is a recurring point of concern with mixed reviews highlighting variability in the upkeep of common areas and some rooms. While the pool area and many rooms are appreciated when clean, issues such as dirty bathrooms, mold and occasional pests are also reported.
The staff at Gilligan's Hotel & Resort are generally seen in a positive light with many guests describing them as friendly, helpful and proactive. Despite some isolated complaints about rudeness and slow service, the overall consensus is that the staff enhances the welcoming and supportive atmosphere of the hotel.
The free WiFi at Gilligan's is mostly dependable, though some guests experience connectivity issues in their rooms. The lobby area provides a more consistent internet connection.
The pool area is a standout feature, praised for its beauty and lively poolside bar, especially during the popular Sunday pool parties. However, occasional cleanliness issues and crowding during peak times are noted.
Gilligan's nightlife is a major attraction for party-goers with nightly events, fun bars with happy hours and an on-site nightclub contributing to a vibrant atmosphere. This lively scene, however, results in significant noise that may disrupt restful sleep for those not participating.
Beds in the hotel are generally comfortable with many guests appreciating the large and clean bedding. Some negative feedback includes creaky beds and the occasional presence of bed bugs.
As an adult-only establishment, Gilligan's caters specifically to young adult travelers seeking a dynamic and engaging stay. The policy of no children after 5 pm and the overall party hostel vibe make it a popular choice for those wanting to socialize and enjoy the nightlife.
Overall, Gilligan's Hotel & Resort offers good value for the price, especially in its private rooms and prime location. While there may be occasional drawbacks related to noise and cleanliness, its vibrant atmosphere, helpful staff and comprehensive amenities provide a balanced and appealing experience for many guests.
The "Mantra Trilogy" in Cairns has garnered widespread acclaim for its prime location right on the Esplanade, offering guests easy access to key attractions, the marina, night markets and a range of dining options. The central positioning and breathtaking sea views from many of the spacious apartments are consistently highlighted, creating an ideal scenic base for exploring the city.
Guests have also appreciated dining experiences at the hotel, particularly the enjoyment of breakfast on balconies overlooking stunning views and well-received dinners that complement the advantageous location with ample nearby restaurant choices. Similarly, the hotel’s pool area receives praise for its size and pleasant surroundings, although some maintenance issues and temperature complaints have been noted.
The Mantra Trilogy's exceptional staff is frequently acknowledged for their friendliness, professionalism and willingness to ensure a pleasant stay, enhancing the warm and welcoming atmosphere of the hotel. Family travelers find the hotel particularly accommodating with ample space and facilities well-suited for family vacations.
However, some areas require improvement. Feedback on the rooms is mixed; while many guests find them spacious, comfortable and clean with modern amenities, there are recurring complaints about damp odors, dated decor and inconsistent cleanliness. The Wi-Fi service also receives criticism for being an additional cost and often unreliable.
Other facilities like the gym and parking receive mixed reviews. Some guests value the gym for its utility, though others believe it could be better equipped. Parking is often described as limited and challenging, especially for larger vehicles.
In summary, while the Mantra Trilogy excels in location, staff service and family-friendly accommodations, it has room for enhancement in areas such as room maintenance, cleanliness, Wi-Fi service and parking facilities. The positive aspects, including the scenic views, convenient location and friendly staff, make it a recommended choice for many travelers.
BreakFree Royal Harbour is a standout hotel in Cairns, praised chiefly for its exceptional location and welcoming accommodations. Nestled on the vibrant Esplanade, the property offers stunning ocean views and easy access to Cairns' key attractions, including the marina, ferry terminals, and lively night markets just below. Guests appreciate the hotel's convenience, with a plethora of dining and entertainment options within walking distance, enhancing their stay with both leisure and exploration opportunities.
The spacious and well-equipped rooms offer a condo-like feel, making guests comfortable with amenities like washing machines and kitchenettes, ideal for those who wish to self-cater. Despite some dated furnishings, the large, clean apartments and breathtaking balcony views contribute significantly to guest satisfaction, providing excellent value for money for both short and long stays.
Cleanliness is a consistent theme, with rooms maintained to high standards and a professional, friendly staff ensuring a pleasant atmosphere. The team, including notable mentions such as Valter, Tiago Ferreira, Meagen, and Brian, is celebrated for their warmth and helpfulness, and their multilingual capabilities further enhance international visitors' experiences.
While the Wi-Fi service has received mixed reviews, with some connectivity challenges, the management's efforts to improve indicate a commitment to guest comfort. The pool and BBQ facilities offer a relaxing retreat, further enriched by the proximity to the serene lagoon pool opposite the hotel.
Guest reviews highlight the ease of parking, adding to the convenience of BreakFree Royal Harbour's central location. Visitors enjoy exploring the nightlife, with the hotel positioned perfectly for engaging in Cairns' vibrant scene without being subject to noise disturbances, thus striking a balance between excitement and rest.
Finally, the beds generally receive positive remarks for comfort, although there are some isolated concerns about the sofa beds and cleanliness. Overall, BreakFree Royal Harbour provides a comfortable four-star experience, making it a strategic choice for those keen on enjoying the beautiful, dynamic setting of Cairns with solid amenities and exceptional service.
Crystalbrook Flynn in Cairns garners glowing praise from guests for its central location, exceptional service, modern design and cleanliness. Nestled in the heart of Cairns, it provides stunning views and convenient access to the Esplanade, night markets, lagoon pools, shops, cafes and restaurants. Guests commend its stylish, comfortable rooms with modern amenities and beautiful views of the mountains and ocean.
The breakfast buffet is well-received for its variety and quality, although some note it can be overpriced and repetitive. The dinner experience is mixed with the Italian restaurant and whiskey bar earning high marks, but criticisms arise about the limited room service menu and early restaurant closures.
Rooms are highlighted for their cleanliness, contemporary design and comfort, offering chic furnishings and spacious layouts. Minor issues like a musty smell or occasional noise do not significantly detract from the overall positive experience. The staff at Crystalbrook Flynn are frequently lauded for their friendliness, professionalism and exceptional customer service, greatly enhancing guest experiences.
Cleanliness is a standout feature with immaculate rooms and well-maintained public areas. The hotel's wifi is generally reliable, although some guests encounter occasional connectivity issues. The spa is a guest favorite for its relaxing ambiance and excellent treatments, whereas the gym, while modern and well-equipped, might benefit from additional equipment.
The pools, though praised for their design and ambiance, receive mixed feedback due to their cold temperatures and lack of direct sunlight. Parking presents a challenge with its limited availability and additional cost, but for those who secure a spot, the facilities are convenient and secure.
Overall, Crystalbrook Flynn impresses with its prime location, stylish rooms, cleanliness and dedicated staff, making it a highly recommended choice for both business and leisure travelers.
Mantra Esplanade in Cairns garners high praise for its exceptional location and accessibility. Centrally positioned on the Esplanade, guests find themselves within walking distance of myriad cafes, restaurants, bars, essential amenities and popular attractions such as the Lagoon, Marina, night markets and public swimming pools. This prime location offers stunning views, blending vibrant city life with serene natural landscapes, ensuring a perfect balance for tourists seeking both relaxation and adventure.
Guests frequently commend the spacious, comfortable rooms, especially the one-bedroom apartments with well-equipped kitchens and balconies offering picturesque views of the Esplanade, waterpark and lagoon. High levels of cleanliness and comfortable bedding contribute positively to their stay. Although some rooms require refurbishment due to dated decor and minor maintenance issues, the overall room experience remains positive for most visitors.
The cleanliness of the hotel is generally satisfactory with well-maintained rooms and public areas. However, occasional lapses in housekeeping and the upkeep of specific facilities like oily kitchen splashbacks and unclean floors are noted, suggesting room for improvement.
Mantra Esplanade’s staff consistently receive accolades for their exceptional service, from the friendly and accommodating front desk team to the helpful housekeeping staff. Guests appreciate the personalized care and attention to detail provided by individuals like Roxy, contributing to a welcoming and pleasant atmosphere.
Complimentary WiFi is available, although the service has some limitations, such as the need for repeated log-ins and restricted free usage periods. Despite these minor inconveniences, the availability of free WiFi is appreciated by many guests. The gym and pool area receive mixed reviews; while functional, the gym could benefit from modern updates and the pool, though heated and aesthetically pleasing, is often in the shade and on the smaller side. Nevertheless, amenities like complimentary towels and a generally well-kept pool area enhance the stay experience.
The hotel offers convenient and secure parking options, which guests find valuable and easy to access, adding to the overall positive experience. Family travelers find the hotel accommodating with spacious suites and family-friendly pools, although there’s room for improvement in providing adjacent family rooms and consistent housekeeping.
Mantra Esplanade’s central location is ideal for nightlife enthusiasts with various bars, clubs and dining options within walking distance, yet the hotel maintains a quiet atmosphere. Beds receive mixed feedback with some guests finding them very comfortable while others note the need for updates and better maintenance.
Business travelers appreciate the reliable car park, WiFi and available office space, though the absence of room service and issues with room conditions may be slight drawbacks. Accessibility features are favorably reviewed with positive remarks about accessible balconies and parking designed for prams and wheelchairs.
In summary, Mantra Esplanade offers a favorable stay with its prime location, exceptional staff and comfortable accommodations, though minor improvements could enhance the overall experience.
Pullman Cairns International is a highly recommended hotel located in a fantastic location, making it convenient for guests to explore the city. The hotel's water views from the rooms are stunning and the proximity to the town centre, esplanade, marina, reef terminal, shops, night markets, woolies, the casino and restaurants is a big plus. The breakfast buffet is generally good with plenty of options to choose from, although some guests found it to be limited in vegan options or stale, bland and dry. The rooms are spacious, clean and comfortable, although some guests found them to be a bit dated and in need of a refresh. The hotel is exceptionally clean and beautiful with attentive staff keeping the rooms tidy. The staff are friendly, professional and go above and beyond to ensure guests have an enjoyable stay. The pool area has mixed reviews with some guests praising its size and comfort, while others suggest it needs maintenance. The hotel is family-friendly with spacious rooms accommodating families of different sizes. The beds are very comfortable with high-quality pillows. The hotel is an exceptional five-star property with beautiful facilities and services highly recommended by guests. The outdoor pool is convenient and lovely, although some guests commented on the lack of shaded areas and the pool needing some TLC. The hotel is luxurious and aesthetically pleasing with a magnificent lobby and entry setting the tone for a classy and indulgent stay. Overall, guests had a fantastic time and absolutely loved their stay at Pullman Cairns International.
Overall, Shangri-La The Marina in Cairns is a fantastic choice for travelers looking for a central and convenient location with great views and comfortable rooms. The hotel's breakfast is highly praised with good quality food and a sea view. The staff is friendly, accommodating and helpful, providing excellent customer service throughout the hotel. The pool area is great for both adults and children, although some guests felt it could use refurbishment. Families enjoy the hotel's reasonable pricing, comfortable rooms and variety of activities. While some guests had issues with certain beds, many found them to be comfortable and clean. Reviews are mostly positive with guests describing their stay as exceptional and superb, despite some complaints about the property feeling old and tired. Overall, Shangri-La The Marina provides a relaxing and enjoyable experience for its guests.
Cairns Private Apartments offers an exceptional stay, according to overwhelmingly positive guest reviews. The location is ideal for sightseeing with access to shopping, restaurants and attractions within walking distance. The apartments are spacious, modern and clean with great amenities, including pools and spas. Guests also appreciate the helpful and responsive staff. The property prioritizes cleanliness and offers a comfortable and enjoyable stay. The large pool is a highlight and the hotel's parking access is good and secure. The comfort of the rooms is notable with many guests enjoying wonderful views. Cairns Private Apartments offers great value and is recommended for families and small groups traveling together. While some reviews mentioned that the hotel could use an update and that finding the key upon arrival was challenging, overall, guests enjoyed a pleasant and enjoyable experience and would stay again.
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