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Summary of reviewsHotel Cosmos in Eforie Sud is highly regarded for its prime location, offering a serene yet central setting nestled in a charming green area. The short walking distance to the beach, lovely sea views from balconies and picturesque access through a park with typical Greek vegetation enhance the overall experience. Guests appreciate its convenient proximity to the resort center, restaurants and the promenade, making it an excellent spot for both relaxation and exploration.
The breakfast at Hotel Cosmos receives mixed reactions with many guests praising its delicious and varied offerings. Terms like "very good" and "tasty" are often used and some guests rate it a perfect "10/10." However, others felt it lacked variety with frequent complaints about repetitive options and concerns about quality and service inconsistencies. Dinner is generally well-regarded, despite it not being included and concerns about food quality.
The rooms at Hotel Cosmos are notable for being spacious, clean and well-maintained. Guests enjoy the large balconies, modern furnishings and stunning sea views. While some minor issues like occasional door problems and missing amenities were mentioned, overall, the recent renovations have added a contemporary touch, contributing to a comfortable and enjoyable stay. Cleanliness is a mixed bag with several guests pleased with the daily towel changes and friendly cleaning staff, while others pointed out inconsistencies like unclean rooms and neglected maintenance over several days.
The staff at Hotel Cosmos are frequently commended for their friendly, helpful demeanor, especially at the reception and restaurant. Guests appreciate the prompt and polite service with specific compliments directed towards the night receptionist. A few negative remarks highlight occasional lapses in customer service, but the majority of feedback is positive.
Despite its appealing amenities, the hotel's wifi is a notable weak point with many guests reporting connectivity issues, weak signals and frequent breakdowns. On the other hand, Hotel Cosmos stands out as a family-friendly hotel, catering well to the needs of those traveling with children. Spacious rooms, some with two balconies, are a hit among families and even pets, making it a practical choice for a family vacation.
Finally, the beds at Hotel Cosmos receive mixed reviews. Many guests find the beds comfortable with spacious and comfortable mattresses contributing to a pleasant sleep experience. However, some guests mentioned the beds were too hard and mattresses uncomfortable, along with inadequate pillow and sheet changes. Despite these drawbacks, the majority find the beds satisfactory.
In summary, Hotel Cosmos provides a compelling blend of scenic location, spacious rooms, friendly staff and family-friendly accommodations with some room for improvement in breakfast variety, wifi connectivity and consistency in cleanliness. Show more
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Hotel Taking Steps Towards Sustainability
Hotel Cosmos is part of a hotel complex that demonstrates a strong concern for the environment by utilizing solar panels to support hot water needs and photovoltaic panels to cover a significant portion of electricity consumption.
Hotel with Parking
This hotel provides a car park on site. This allows guests to park their vehicles within the hotel premises.
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Guest Reviews
Location
Hotel Cosmos enjoys a highly praised location in Eforie Sud, described as nothing short of excellent by its guests. Nestled in a quiet and charming green area, the hotel offers a serene atmosphere perfect for restful stays. The proximity to the beach is a major highlight with many guests noting the short walking distance to the sandy shores and beautiful sea views from their balconies. Access to the beach is convenient, often through a picturesque park featuring typical Greek vegetation, adding to the charm.
Additionally, the hotel's strategic position allows easy access to the center of the resort, where various restaurants and the bustling promenade are located. The views from the rooms are frequently mentioned as a delightful perk, whether it's the breathtaking sea or the tranquil Lake Techirghiol. In summary, Hotel Cosmos is celebrated for its peaceful yet conveniently central location, making it an ideal choice for both relaxation and exploration.
Breakfast
Hotel Cosmos offers a breakfast experience that garners mixed feedback. On the positive side, many guests praised the breakfast for being "very good," "delicious," and "varied," with some even rating it a perfect "10/10." The quality of the food is noted with terms such as "good" and "tasty" frequently used to describe the offerings. Several reviewers appreciated the wide selection and diverse options available, asserting that the breakfast was sufficient for everyone's needs.
However, not all feedback is glowing. Some guests felt the breakfast was "not very rich or delicious," with complaints about salty water from the breakfast dispenser and watery coffee. There were also remarks about the lack of variety with comments about the same food being served every morning and criticisms of the rolls appearing stale. For those with dietary restrictions, such as vegans, the options were described as "very limited."
There are also logistical issues, such as some guests not receiving breakfast or having to find breakfast nearby, indicating potential inconsistencies in service. Overall, while many found the breakfast at Hotel Cosmos satisfactory and even exceptional at times, there is room for improvement in variety and quality consistency.
Dinner
Hotel Cosmos offers a diverse dining experience with good food, particularly highlighted by the varied and well-regarded Swedish buffet breakfast, which provides plenty of options. While dinner is deemed very good by guests, it's important to note that it comes as an optional, paid service directly at the hotel. Lunch, although tasty, has been mentioned to repeat frequently, leading some guests to look for alternative dining options outside the hotel. Additionally, the hotel doesn't have its own restaurant and refreshments and some food items have been criticized for poor quality and high salt content. Coffee is available from the reception for a nominal fee of 5 lei.
Rooms
Hotel Cosmos boasts a variety of spacious rooms, often described as large, clean and well-maintained. Many guests appreciated the rooms with sea views, where you can lie in bed and enjoy the scenic beauty. Several rooms have large balconies, adding to the overall appeal and newly renovated accommodations with modern furnishings provide additional comfort. The comfortable beds and the large amount of space in the rooms were frequently highlighted as positive features.
While some amenities were lacking and the furniture was simply furnished, the overall cleanliness and functionality of the rooms received commendable remarks. Guests noted the inclusion of functional air conditioning, large fridges and, in some instances, a separate dressing room which enhances convenience and comfort.
Minor drawbacks were mentioned such as occasional issues with room doors, missing towels or glasses, lack of TVs and kettles in some rooms and insufficient window insulation. Despite these, the recent renovations and the presence of new furniture, TVs and refrigerators have added a contemporary touch to the rooms.
The atmosphere is marked by a pleasant feeling of cleanliness, aided by the recently upgraded decor and modern amenities, making for a comfortable and enjoyable stay.
Beds
Hotel Cosmos receives mixed feedback about its beds. Guests generally appreciate the spacious and comfortable mattresses, noting that the double beds and sofa beds provide adequate comfort. Some specifically mentioned the good quality of the mattresses, contributing to a pleasant sleep experience. However, there have been recurring complaints about the hardness of the beds in some rooms and uncomfortable mattresses, which detracted from their comfort. A few reviews also highlighted issues with the lack of pillows and inadequate changing of bed sheets. Despite these drawbacks, many guests found the beds satisfactory for their stay.
Cleanliness
Hotel Cosmos has received mixed feedback regarding its cleanliness. On a positive note, many guests found their rooms to be very clean and well-maintained, appreciating the daily changing of towels and the friendly cleaning staff. Several comments highlighted a pleasant feeling of cleanliness in the rooms, contributing to a generally favorable impression.
However, there are several notable areas for improvement. Some guests pointed out that their rooms were not cleaned regularly with one mentioning no cleaning for four days and another stating that the sheets and garbage were not managed over a three-day period. A few reviews also mentioned rooms appeared unprepared and unclean after previous occupants.
Issues such as dirty pillowcases, floors and curtains, as well as dust and smudges on mirrors and windows, were also highlighted. The cleanliness of the restaurant area was another point of concern for some. While the cleaning staff received praise, the overall cleanliness could benefit from more consistent and thorough attention. A suggestion was made that the hotel could significantly benefit from a fresh coat of paint, refurbished furniture and enhanced cleaning efforts to achieve its full potential.
Staff
The staff at Hotel Cosmos receives predominantly positive feedback for their exceptional service. Guests frequently commend the friendly, helpful and kind nature of the staff, noting that both the reception and restaurant teams are extremely polite and attentive. The cleaning staff also garner praise for their friendliness. Several reviews highlight prompt responses to guest requests and measures taken by the staff to ensure a calm and pleasant stay. Specifically mentioned is the night receptionist, who is recognized for their kindness. However, a minority of reviews do point out issues with rude or inexperienced reception staff and occasional lapses in customer service. Overall, the majority of guests seem very satisfied with the courteous and efficient staff at Hotel Cosmos.
Wi-Fi
The wifi at Hotel Cosmos receives mixed reviews. While some guests praise the wifi as very good, many others have encountered significant issues. Problems include weak internet signals, difficulty connecting and non-functional wifi on certain floors like the 4th. Some guests reported frequent breakdowns and router problems, suggesting that wifi quality could be improved throughout the hotel. Despite the functional air conditioning, the inconsistent wifi appears to be a recurring challenge for guests.
Family
Hotel Cosmos is well-suited for guests traveling with children. Its family-friendly environment caters to various needs, making it a comfortable choice for families of four. The hotel often accommodates football teams, ensuring ample space for young athletes. Rooms are notably spacious with some featuring two balconies, providing enough room not only for families but also for pets. This attention to family and pet-friendly accommodations makes Hotel Cosmos a practical option for those seeking a welcoming stay with their loved ones.
Yes, Hotel Cosmos has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Cosmos.
Yes, Hotel Cosmos welcomes dogs.
Yes, parking facilities are available at Hotel Cosmos.