Herbert Samuel Hod Dead Sea Hotel
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Summary of reviewsThe Herbert Samuel Hod Dead Sea Hotel enjoys commendable praise for its exceptional location, just steps away from the therapeutic waters of the Dead Sea. This beachfront proximity offers stunning views, especially from sea-facing balconies and ensures easy access to shopping centers, restaurants and bus stops, making it highly convenient for travelers. The hotel's private beach adds an exclusive, serene touch to the overall experience.
The breakfast experience is another standout feature, lauded for its variety, quality and deliciousness. Guests frequently describe the breakfast buffet as abundant and high-quality with fresh and tasty dishes. Despite some minor criticisms about the lack of fresh fruits and occasional scarcity of offerings, the breakfast generally contributes significantly to the positive stay.
Dinner services receive mixed reviews; however, many guests appreciate the extensive variety and quality of meals, especially during Friday evening and Shabbat dinners. While some criticize the food for being unvaried or not well-cooked, the dinner experience overall is substantial with certain dishes receiving special commendation.
Accommodations at the hotel garner mixed reactions. Many guests are pleased with the spacious, comfortable rooms offering stunning views of the Dead Sea. However, reports of cleanliness inconsistencies, such as issues with insects and unpleasant smells, do exist. The friendly, professional staff and the hotel's clean, inviting atmosphere generally offset these complaints.
Staff service is frequently highlighted as exceptional with adjectives like friendly, helpful and professional describing the team. Specific staff members receive special commendations for their outstanding service. While occasional reports of unresponsive or slow service emerge, the overall impression is that the staff greatly enhance the guest experience.
The hotel provides generally stable and reliable free WiFi, although some guests note occasional connectivity issues in certain areas.
The spa is well-regarded for its variety of pools and treatments, including a saltwater pool, sulphur pools and a heated Dead Sea pool. Despite some concerns about maintenance and crowding, the spa experience is overall positive, enhanced by professional staff and a clean environment.
While the gym is clean and well-equipped, it is small with some guests suggesting more varied equipment. Despite these limitations, it contributes positively to the stay.
The pool facilities receive mixed feedback with guests appreciating the warm Dead Sea pool but criticizing the small pool sizes and occasional maintenance issues. The outdoor pool receives positive mentions but also faces complaints about cleanliness and early closing times.
Families are welcomed with spacious rooms and a friendly, caring staff. While some guests express disappointment with the kid-friendly amenities, the overall family-centric atmosphere and activities for children contribute positively to the family experience.
In summary, the Herbert Samuel Hod Dead Sea Hotel offers a generally positive experience with standout features including its prime location, excellent breakfast, professional staff and quality spa services. Rooms and dining receive mixed reviews but are mostly satisfactory, contributing to a pleasant and memorable stay.
Categories
The breakfast experience is another standout feature, lauded for its variety, quality and deliciousness. Guests frequently describe the breakfast buffet as abundant and high-quality with fresh and tasty dishes. Despite some minor criticisms about the lack of fresh fruits and occasional scarcity of offerings, the breakfast generally contributes significantly to the positive stay.
Dinner services receive mixed reviews; however, many guests appreciate the extensive variety and quality of meals, especially during Friday evening and Shabbat dinners. While some criticize the food for being unvaried or not well-cooked, the dinner experience overall is substantial with certain dishes receiving special commendation.
Accommodations at the hotel garner mixed reactions. Many guests are pleased with the spacious, comfortable rooms offering stunning views of the Dead Sea. However, reports of cleanliness inconsistencies, such as issues with insects and unpleasant smells, do exist. The friendly, professional staff and the hotel's clean, inviting atmosphere generally offset these complaints.
Staff service is frequently highlighted as exceptional with adjectives like friendly, helpful and professional describing the team. Specific staff members receive special commendations for their outstanding service. While occasional reports of unresponsive or slow service emerge, the overall impression is that the staff greatly enhance the guest experience.
The hotel provides generally stable and reliable free WiFi, although some guests note occasional connectivity issues in certain areas.
The spa is well-regarded for its variety of pools and treatments, including a saltwater pool, sulphur pools and a heated Dead Sea pool. Despite some concerns about maintenance and crowding, the spa experience is overall positive, enhanced by professional staff and a clean environment.
While the gym is clean and well-equipped, it is small with some guests suggesting more varied equipment. Despite these limitations, it contributes positively to the stay.
The pool facilities receive mixed feedback with guests appreciating the warm Dead Sea pool but criticizing the small pool sizes and occasional maintenance issues. The outdoor pool receives positive mentions but also faces complaints about cleanliness and early closing times.
Families are welcomed with spacious rooms and a friendly, caring staff. While some guests express disappointment with the kid-friendly amenities, the overall family-centric atmosphere and activities for children contribute positively to the family experience.
In summary, the Herbert Samuel Hod Dead Sea Hotel offers a generally positive experience with standout features including its prime location, excellent breakfast, professional staff and quality spa services. Rooms and dining receive mixed reviews but are mostly satisfactory, contributing to a pleasant and memorable stay.
Luxury Hotel
Part of the Herbert Samuel brand, located directly on the Dead Sea shore, offering a high standard of accommodation and spa facilities. Provides guests with a luxurious and relaxing experience focused on the health benefits and unique environment of the Dead Sea.
Hotel for Honeymoon
Situated on the shores of the Dead Sea in Ein Bokek, this hotel offers luxurious accommodations and stunning views. Features a private beach, spa, and fine dining options perfect for a romantic getaway.
Hotel with Spa
Featuring a prestigious anti-aging and spa complex, this hotel offers sulfur pools, a Dead Sea pool, jacuzzi, dry sauna, and 16 treatment rooms. Guests can enjoy a wide range of massages, body treatments, facials, peeling, body wraps, and a solarium.
Hotel with Swimming Pool
Located on the Dead Sea shore, this hotel offers rooms and suites featuring private pools. Guests highlight the privacy and luxury provided by these accommodations.
Private Pool Outdoor Pool
Hotel with Rooms With Jacuzzi / Hot-tub
This hotel is praised for its extensive range of jacuzzi and hot tub options within its spa facilities. While the focus is broad, it offers multiple jacuzzis, including some private ones, suggesting potential for a good in-room soaking experience in certain room types.
Hotel with EV Charging Stations
Located on the shores of the Dead Sea, this hotel offers a relaxing and therapeutic experience. EV charging adds to the convenience for guests.
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Outdoor Pool
Hotel with Private Pool Rooms
Guest Reviews
The Herbert Samuel Hod Dead Sea Hotel boasts an exceptional location, receiving high praise for its proximity to the Dead Sea. Guests frequently highlight the hotel's direct access to the beach, making it a prime choice for those looking to indulge in the therapeutic waters with ease. Its beachfront positioning offers stunning views, particularly from rooms with sea-facing balconies, enhancing the overall stay experience.
Convenience is a recurring theme among reviewers, who appreciate not only the immediate beach access but also the short walking distance to nearby shopping centers, restaurants and bus stops. This central location in Ein Bokek ensures that everything guests might need is within easy reach, from spa amenities to commercial centers.
The hotel's private beach adds an exclusive touch, allowing for a more secluded and relaxed atmosphere. The cleanliness and stylishness of the premises further complement its natural setting, nestled between the sea and the mountainous desert, making for a picturesque and serene retreat. The proximity to essential transportation links, such as bus stops with routes to Masada and Jerusalem, also adds to its convenience.
Overall, the Herbert Samuel Hod Dead Sea Hotel's location is repeatedly described as perfect, wonderful and great, encapsulating the ideal blend of accessibility, scenic beauty and comfort.
Herbert Samuel Hod Dead Sea Hotel offers a breakfast experience that often earns high praise from its guests. The overwhelmingly positive feedback highlights the variety and quality of the food with many describing the breakfast as delicious, rich and indulgent. Fresh and tasty dishes are frequently noted, alongside a clean and aesthetically pleasing presentation.
The breakfast buffet is considered well-equipped and abundant with a wide selection that caters to diverse tastes. Guests also appreciate the freshness and quality of the food with some highlighting it as a luxurious and high-level experience. The exceptional service and the friendliness of the staff further enhance the dining experience.
Despite the many positive reviews, some guests have pointed out areas for improvement. A few mention the lack of fresh fruits and a need for more variety. There are occasional reports of scarcity in the offerings and minor issues like waiting for coffee or running out of cups.
Overall, the breakfast at Herbert Samuel Hod Dead Sea Hotel is highly regarded with an emphasis on its variety, quality and deliciousness. It's a standout feature for many guests, contributing significantly to their overall positive experience at the hotel.
The dinner experience at Herbert Samuel Hod Dead Sea Hotel appears to be diverse, receiving a mix of both praise and criticism from guests. On one hand, many guests appreciated the extensive variety and quality of the meals provided. Notably, the Friday evening and Shabbat meals stand out as being particularly plentiful and excellent. There are mentions of the food being delicious, tasty, clean and served in an aesthetically pleasing manner. The dinner buffet is frequently highlighted as rich, varied and featuring a wide selection of dishes and salads with some specific dishes like Moroccan fish and tender meats receiving special commendation. The hotel also receives accolades for maintaining a high standard of cleanliness, contributing to an overall positive dining atmosphere.
Conversely, some guests reported less favorable experiences, describing the dinner as mediocre or resembling cafeteria quality rather than a high-end hotel experience. There are mentions of the food being unvaried, not particularly tasty and at times, some dishes were not well-cooked. The dining room could also become noisy and crowded, detracting from the overall meal enjoyment. Additionally, logistical issues such as limited parking and restrictive dining hours further marred some guests' experiences.
Overall, while the Herbert Samuel Hod Dead Sea Hotel offers a substantial and generally satisfactory dining experience, there is room for improvement to consistently meet the expectations of all guests.
The Herbert Samuel Hod Dead Sea Hotel offers a mix of impressions regarding its accommodations. Many guests appreciated the spacious, well-designed and comfortable rooms, often highlighting the balconies with stunning views of the Dead Sea. The beds received praise for their comfort and the inclusion of amenities such as a Nespresso coffee machine was well-received. Some rooms were noted for their cleanliness and modern decor, contributing to a pleasant stay.
However, there were reports of inconsistencies in cleanliness with some rooms being criticized for being dirty or having issues such as cockroaches, bugs and unpleasant smells. Some guests noted the need for further renovation and repair, pointing out that certain rooms looked worn out or outdated. Complaints also included small room sizes, air conditioning problems and maintenance issues such as non-functional showers or missing enclosures in the bathrooms.
Despite these concerns, many found the overall atmosphere of the hotel to be clean and inviting with friendly and professional service. The hotel's design and well-maintained facilities added to the comfort of the visit, even though some experienced room-related drawbacks.
Guests frequently praise the beds at the Herbert Samuel Hod Dead Sea Hotel for their high comfort levels. Terms like super comfortable beds, comfy beds and cozy beds appear consistently, indicating that guests generally appreciate the comfort of both the mattresses and pillows. Though there are mentions of clean bed linen and well-kept bedding, a few reviews cited issues with dirty or stained bedding and unsightly cots.
Many enjoyed the spacious rooms, some highlighting the attractive feature of a porch with a sea view. The beds are described as large and perfect, contributing to a restful experience. However, some guests expressed dissatisfaction with the availability of only separate beds instead of desired double beds, suggesting that this arrangement may not suit all preferences.
In summary, while comfort appears to be a strong point, attention to details like bed types and consistent cleanliness could enhance the overall guest experience at the hotel.
The Herbert Samuel Hod Dead Sea Hotel receives mixed feedback regarding its cleanliness with a significant number of positive remarks. Many guests praise the hotel for its clean and pleasant atmosphere, citing clean rooms, comfortable accommodations and a well-maintained lobby. The spa and communal areas are also noted for their cleanliness, contributing to an overall impression of a tidy and organized environment.
However, some reviews highlight areas needing improvement. Specific complaints include dirty or under-maintained rooms, issues with cleanliness in the cafeteria and unclean conditions in some facilities like the pool and sauna. Notably, problems such as stains, spider webs and dirty dishes have been mentioned, suggesting inconsistent cleaning standards.
Despite these critiques, the hotel is generally described as clean and beautiful with a friendly staff that works hard to maintain the premises. For those considering a stay, it appears that while the hotel largely meets cleanliness expectations, occasional lapses might occur.
The Herbert Samuel Hod Dead Sea Hotel has received a myriad of reviews regarding its staff, painting a largely positive picture. Guests frequently highlight the exceptional level of service and the attentive, courteous nature of the staff. Words like friendly, helpful, professional and polite surface repeatedly, suggesting a team dedicated to guest satisfaction. The praise extends to all areas of the hotel—including the front desk, housekeeping and restaurant staff—where personal attention to requests and a welcoming attitude are noted.
Special mentions go to individual employees like Shahar and the public relations manager, Iris, who are specifically commended for their outstanding service. Guests describe the team as very accommodating, enthusiastic and committed to going the extra mile. The lifeguards, both day and night, receive high marks for their vigilance and kind demeanors.
However, a few guests did report some negative experiences. Issues like unresponsive service despite multiple calls, rude behavior and language barriers at reception were mentioned. Additionally, there were occasional comments about staff being slow or tired. Despite this, the overwhelming majority of reviews suggest that the staff at Herbert Samuel Hod Dead Sea Hotel largely contribute to a pleasant and enjoyable stay for their guests.
The Herbert Samuel Hod Dead Sea Hotel offers generally reliable and stable WiFi with an excellent signal noted by some guests. Free access to the internet is provided and communication through booking platforms has been efficient. WiFi is available throughout key areas of the hotel, including the spa and gym.
However, the experience can vary with some guests reporting very bad WiFi signal in their rooms and others finding the WiFi slow or ineffective. In some cases, WiFi was completely unavailable or required improvement. The promised computer/TV connection did not work as expected for some guests. Overall, while the WiFi quality is praised as very good by several reviewers, there are areas where improvement is needed to ensure consistency throughout the hotel.
The spa at Herbert Samuel Hod Dead Sea Hotel generally receives high praise from guests for its variety of offerings and quality services. Reviewers frequently describe the spa as excellent, very good and lovely. Highlights include a saltwater pool, sulfur pools, a jacuzzi and a heated Dead Sea pool, all contributing to a diverse and spacious spa area. Numerous guests found the spa and its treatments to be superior and enjoyable, often mentioning the cleanliness and the professional staff as standout features.
However, there were some mixed reviews regarding maintenance and crowding with a few guests noting that the spa was not well-maintained and not meeting expectations. Some experienced the spa as crowded and unsupervised at times. Despite these occasional issues, the overarching sentiment leans towards a positive spa experience, enhanced by the luxurious spa area, efficient services and excellent massage offerings. The complementary drinks and easy access to the beach further add to the spa's appeal, turning it into a significant highlight of the hotel stay.
The gym at the Herbert Samuel Hod Dead Sea Hotel receives a mix of feedback from guests. Positively noted for its cleanliness and organization, the gym offers a pleasant environment for exercise. Many guests appreciate the well-equipped space, although it is small in size. The gym is described as very nice and great by some users and it contributes positively to the overall stay experience with amazing service and well-maintained facilities.
However, there are critiques about the gym's limited equipment and space. Recommendations include adding adjustable weights and more variety in the equipment. Some guests found the gym non-functional at times with at least one machine not working and issues such as the absence of soap. Despite these drawbacks, the gym is still a valued amenity for guests who enjoy having fitness options readily available at the hotel.
Herbert Samuel Hod Dead Sea Hotel offers a variety of pool experiences that tend to receive mixed reviews from guests. The hotel features both indoor and outdoor pools with highlights including a luxurious heated pool filled with Dead Sea saltwater and a noteworthy sulphur pool. The pools are generally described as nice with many mentioning the warm and clean Dead Sea pool specifically.
However, there are consistent mentions of small pool sizes and limited space around the pool areas. Indoor pools, while appreciated for their floating experience, are often deemed too small and, at times, not functioning properly. The outdoor pool is frequently mentioned positively but also faces criticism due to closing early in the evening and some occasional cleanliness issues.
Facilities including pool and spa services are noted for their excellence, although the absence of a jacuzzi and some maintenance problems such as rusty showers and dirty environments are noted by guests. There is also disappointment regarding the cold temperature of what was expected to be a jacuzzi.
Despite the array of facilities and the generally clean and luxurious atmosphere, some guests noted that towel service was missing and information about pool closing times and other amenities could be improved. In sum, the pool experience at this hotel includes a mix of luxurious and well-maintained options alongside smaller, less consistently clean facilities.
At Herbert Samuel Hod Dead Sea Hotel, families are welcomed with open arms and a warm, inviting atmosphere. The hotel offers spacious family rooms and the convenience of booking two connected rooms, making it an excellent choice for those traveling with children. Guests praise the friendly and caring staff, who contribute significantly to the family-friendly environment.
The hotel features a dedicated family pool and provides various activities suitable for babies, ensuring that even the youngest guests have a memorable stay. However, while the overall experience is positive, there are mixed reviews regarding the hotel's kid-friendly amenities. Some families felt disappointed with the offerings and it is worth noting that certain areas, such as the spa, are not accessible to children under 16 years old.
Despite these occasional issues, the hotel's strong emphasis on hospitality and the family-centric atmosphere generally create a pleasant vacation spot for those traveling with children. Families looking for a welcoming and accommodating getaway may find this hotel to be a great option.
The Herbert Samuel Hod Dead Sea Hotel receives high marks from guests for its extensive range of jacuzzi and hot tub options. Visitors frequently praise the multiple jacuzzis available, both indoor and outdoor with many noting the cleanliness and maintenance of these facilities. For those seeking a more varied spa experience, the hotel also includes a dry sauna and clean sulfur baths, further enhancing the relaxation options. The indoor spa area boasts pools, jacuzzis and hot tubs, catering to various preferences. Some standout features are the spacious jacuzzis and the excellent, warm hot tubs with several reviews highlighting the availability of clean towels. While most mentions are positive, a few guests did note occasional issues with functioning. Overall, the jacuzzi and hot tub facilities at Herbert Samuel Hod Dead Sea Hotel contribute significantly to its appeal, making it a noteworthy destination for those seeking a relaxing and restorative stay.
Herbert Samuel Hod Dead Sea Hotel stands out as a top choice for business travelers, offering a working atmosphere ideal for productivity. The hotel boasts convenient business facilities, including meeting rooms, a business center and a business-style spa and pool. Guests have noted the efficient onboarding and offboarding process, along with polite and professional staff. The strong WiFi caters to business needs, ensuring seamless connectivity. Additionally, the hotel features a great kitchen, providing quality meals that meet the expectations of business travelers. Overall, Herbert Samuel Hod Dead Sea Hotel is well-equipped to support guests on business trips with its comprehensive range of business-friendly services and amenities.
The private pools at the Herbert Samuel Hod Dead Sea Hotel are appreciated for offering a high degree of privacy with some guests highlighting the beautiful and well-maintained condition of the pools. Additionally, they enjoy the unique feature of having pools both indoors and outdoors, including some that are hidden. However, a few guests noted that the pools are relatively small given the number of people with one review mentioning an issue with pool fungi. While some pools face the sea and offer a clean environment, there are mixed feelings about whether all private pools provide the expected level of seclusion.
The outdoor pool at the Herbert Samuel Hod Dead Sea Hotel receives a mixture of feedback from guests. Positively, travelers appreciated the cool, clean freshwater pool and praised the very nice and welcoming outdoor pool area. The pool is complemented by a terrace, adding to the overall pleasant aesthetic and relaxation opportunities. Additionally, guests enjoyed the varied pool settings, including both outside and inside options and particularly highlighted the unique feature of a heated Dead Sea pool, which offers a warm and therapeutic experience.
However, several reviews pointed out that the pool is quite small, especially given the number of guests at the hotel and it can get noisy and crowded. While kids have a dedicated pool area, the overall size of the outdoor pool detracted a bit from the experience for some visitors. Despite these concerns, the range of outdoor pool amenities remains a notable attraction for the hotel, balancing between relaxation and family-friendly options.
Herbert Samuel Hod Dead Sea Hotel presents a highly recommended honeymoon destination, promising a romantic stay in a peaceful and serene environment. The hotel offers a range of amenities tailored for honeymooners, including a special honeymoon package. Guests can enjoy their stay in private honeymoon suites, enhanced with thoughtful honeymoon gifts and wellness products. Visitors have praised the romantic dinner experiences and the charming ambiance of the hotel. Ideal for celebrating special occasions such as anniversaries, the hotel provides a quiet getaway with amazing facilities, including rooms with balconies. This hotel stands out as a prime honeymoon resort, offering the perfect setting for a memorable romantic escape.
Herbert Samuel Hod Dead Sea Hotel offers a luxurious experience with high-end accommodations and a hint of refinement in every detail. Guests consistently highlight the luxury of the swimming pool and the overall opulence of the rooms and facilities. The resort is described as a top hotel with luxurious services and first-rate dining options. It maintains an air of excellence and class, delivering high-quality service that elevates the stay. From its luxury service packages to its immaculate cleanliness, the hotel stands out as a premier getaway with a boutique hotel ambiance.
The Herbert Samuel Hod Dead Sea Hotel offers a romantic experience nestled in tranquil surroundings with a hint of luxury. Guests commend the hotel for its quiet atmosphere and intimate setting, making it ideal for couples seeking a romantic getaway. The hotel's romantic pool spot and stunning romantic views add to its charm. Visitors often highlight the very romantic dinners at sunset, which enhance the romantic atmosphere.
Perfect for low-key leisure couples who are looking to enjoy spa treatments, the hotel features exquisite and clean facilities. The honeymoon package is highly recommended for its unbeatable experience. The friendly staff ensures that guests have a pleasurable stay, contributing to the overall perfect enjoyment. The Herbert Samuel Hod Dead Sea Hotel stands out as a great romantic spot for couples looking to escape and unwind together.
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Location
Convenience is a recurring theme among reviewers, who appreciate not only the immediate beach access but also the short walking distance to nearby shopping centers, restaurants and bus stops. This central location in Ein Bokek ensures that everything guests might need is within easy reach, from spa amenities to commercial centers.
The hotel's private beach adds an exclusive touch, allowing for a more secluded and relaxed atmosphere. The cleanliness and stylishness of the premises further complement its natural setting, nestled between the sea and the mountainous desert, making for a picturesque and serene retreat. The proximity to essential transportation links, such as bus stops with routes to Masada and Jerusalem, also adds to its convenience.
Overall, the Herbert Samuel Hod Dead Sea Hotel's location is repeatedly described as perfect, wonderful and great, encapsulating the ideal blend of accessibility, scenic beauty and comfort.
Breakfast
The breakfast buffet is considered well-equipped and abundant with a wide selection that caters to diverse tastes. Guests also appreciate the freshness and quality of the food with some highlighting it as a luxurious and high-level experience. The exceptional service and the friendliness of the staff further enhance the dining experience.
Despite the many positive reviews, some guests have pointed out areas for improvement. A few mention the lack of fresh fruits and a need for more variety. There are occasional reports of scarcity in the offerings and minor issues like waiting for coffee or running out of cups.
Overall, the breakfast at Herbert Samuel Hod Dead Sea Hotel is highly regarded with an emphasis on its variety, quality and deliciousness. It's a standout feature for many guests, contributing significantly to their overall positive experience at the hotel.
Dinner
Conversely, some guests reported less favorable experiences, describing the dinner as mediocre or resembling cafeteria quality rather than a high-end hotel experience. There are mentions of the food being unvaried, not particularly tasty and at times, some dishes were not well-cooked. The dining room could also become noisy and crowded, detracting from the overall meal enjoyment. Additionally, logistical issues such as limited parking and restrictive dining hours further marred some guests' experiences.
Overall, while the Herbert Samuel Hod Dead Sea Hotel offers a substantial and generally satisfactory dining experience, there is room for improvement to consistently meet the expectations of all guests.
Rooms
However, there were reports of inconsistencies in cleanliness with some rooms being criticized for being dirty or having issues such as cockroaches, bugs and unpleasant smells. Some guests noted the need for further renovation and repair, pointing out that certain rooms looked worn out or outdated. Complaints also included small room sizes, air conditioning problems and maintenance issues such as non-functional showers or missing enclosures in the bathrooms.
Despite these concerns, many found the overall atmosphere of the hotel to be clean and inviting with friendly and professional service. The hotel's design and well-maintained facilities added to the comfort of the visit, even though some experienced room-related drawbacks.
Beds
Many enjoyed the spacious rooms, some highlighting the attractive feature of a porch with a sea view. The beds are described as large and perfect, contributing to a restful experience. However, some guests expressed dissatisfaction with the availability of only separate beds instead of desired double beds, suggesting that this arrangement may not suit all preferences.
In summary, while comfort appears to be a strong point, attention to details like bed types and consistent cleanliness could enhance the overall guest experience at the hotel.
Cleanliness
However, some reviews highlight areas needing improvement. Specific complaints include dirty or under-maintained rooms, issues with cleanliness in the cafeteria and unclean conditions in some facilities like the pool and sauna. Notably, problems such as stains, spider webs and dirty dishes have been mentioned, suggesting inconsistent cleaning standards.
Despite these critiques, the hotel is generally described as clean and beautiful with a friendly staff that works hard to maintain the premises. For those considering a stay, it appears that while the hotel largely meets cleanliness expectations, occasional lapses might occur.
Staff
Special mentions go to individual employees like Shahar and the public relations manager, Iris, who are specifically commended for their outstanding service. Guests describe the team as very accommodating, enthusiastic and committed to going the extra mile. The lifeguards, both day and night, receive high marks for their vigilance and kind demeanors.
However, a few guests did report some negative experiences. Issues like unresponsive service despite multiple calls, rude behavior and language barriers at reception were mentioned. Additionally, there were occasional comments about staff being slow or tired. Despite this, the overwhelming majority of reviews suggest that the staff at Herbert Samuel Hod Dead Sea Hotel largely contribute to a pleasant and enjoyable stay for their guests.
Wi-Fi
However, the experience can vary with some guests reporting very bad WiFi signal in their rooms and others finding the WiFi slow or ineffective. In some cases, WiFi was completely unavailable or required improvement. The promised computer/TV connection did not work as expected for some guests. Overall, while the WiFi quality is praised as very good by several reviewers, there are areas where improvement is needed to ensure consistency throughout the hotel.
Spa
However, there were some mixed reviews regarding maintenance and crowding with a few guests noting that the spa was not well-maintained and not meeting expectations. Some experienced the spa as crowded and unsupervised at times. Despite these occasional issues, the overarching sentiment leans towards a positive spa experience, enhanced by the luxurious spa area, efficient services and excellent massage offerings. The complementary drinks and easy access to the beach further add to the spa's appeal, turning it into a significant highlight of the hotel stay.
Gym
However, there are critiques about the gym's limited equipment and space. Recommendations include adding adjustable weights and more variety in the equipment. Some guests found the gym non-functional at times with at least one machine not working and issues such as the absence of soap. Despite these drawbacks, the gym is still a valued amenity for guests who enjoy having fitness options readily available at the hotel.
Pool
However, there are consistent mentions of small pool sizes and limited space around the pool areas. Indoor pools, while appreciated for their floating experience, are often deemed too small and, at times, not functioning properly. The outdoor pool is frequently mentioned positively but also faces criticism due to closing early in the evening and some occasional cleanliness issues.
Facilities including pool and spa services are noted for their excellence, although the absence of a jacuzzi and some maintenance problems such as rusty showers and dirty environments are noted by guests. There is also disappointment regarding the cold temperature of what was expected to be a jacuzzi.
Despite the array of facilities and the generally clean and luxurious atmosphere, some guests noted that towel service was missing and information about pool closing times and other amenities could be improved. In sum, the pool experience at this hotel includes a mix of luxurious and well-maintained options alongside smaller, less consistently clean facilities.
Family
The hotel features a dedicated family pool and provides various activities suitable for babies, ensuring that even the youngest guests have a memorable stay. However, while the overall experience is positive, there are mixed reviews regarding the hotel's kid-friendly amenities. Some families felt disappointed with the offerings and it is worth noting that certain areas, such as the spa, are not accessible to children under 16 years old.
Despite these occasional issues, the hotel's strong emphasis on hospitality and the family-centric atmosphere generally create a pleasant vacation spot for those traveling with children. Families looking for a welcoming and accommodating getaway may find this hotel to be a great option.
Rooms with Jacuzzi / Hot-Tub
Business
Private Pool
Outdoor Pool
However, several reviews pointed out that the pool is quite small, especially given the number of guests at the hotel and it can get noisy and crowded. While kids have a dedicated pool area, the overall size of the outdoor pool detracted a bit from the experience for some visitors. Despite these concerns, the range of outdoor pool amenities remains a notable attraction for the hotel, balancing between relaxation and family-friendly options.
Honeymoon
Luxury
Romantic
Perfect for low-key leisure couples who are looking to enjoy spa treatments, the hotel features exquisite and clean facilities. The honeymoon package is highly recommended for its unbeatable experience. The friendly staff ensures that guests have a pleasurable stay, contributing to the overall perfect enjoyment. The Herbert Samuel Hod Dead Sea Hotel stands out as a great romantic spot for couples looking to escape and unwind together.
Yes, Herbert Samuel Hod Dead Sea Hotel has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Herbert Samuel Hod Dead Sea Hotel.
No, Herbert Samuel Hod Dead Sea Hotel doesn't allow dogs.
No, parking facilities aren't available at Herbert Samuel Hod Dead Sea Hotel.
Yes, Herbert Samuel Hod Dead Sea Hotel has a gym.
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