The Kenzi Club Agdal Medina - All Inclusive is highly recommended for its excellent location with easy access to the airport, Medina, souks and other tourist areas. The breakfast buffet is highly praised for its diversity and quality, while the dinner buffet has been successfully reviewed with some critiques that it could use more variation. The rooms are spacious and comfortable with a need for some updates in some areas, while the hygiene of the hotel is impeccable. Staff members are praised for their friendly and professional attitude, while the pool area is considered a major highlight. Families will appreciate the facilities provided and excellent animation team, while the all-inclusive package is highly recommended. The heated pool is a particular favorite among guests, despite some reservations about its cloudiness. Overall, the Kenzi Club Agdal Medina - All Inclusive is highly recommended by guests.
Le Palais Averroes - Adults Only offers a serene and tranquil retreat slightly outside the bustling center of Marrakech. Its location, a 10 to 20-minute drive from the city's vibrant attractions, provides ease of access, especially to the nearby airport, while maintaining a peaceful atmosphere perfect for relaxation. Guests appreciate the romantic and private setting, away from the chaos of the city, creating an ideal sanctuary for peace and relaxation.
The breakfast experience is highly praised, featuring a delightful Moroccan spread that is both hearty and flavorful, serving a variety of traditional dishes prepared with care and attentiveness by friendly staff. Dining at the palace is remarkable, with the restaurant offering a chic yet affordable ambiance, showcasing a diverse menu of delicious meals and a dining experience enhanced by exceptional presentation and incredible value for money. Guests have the opportunity to engage in interactive cooking classes, further enriching their stay.
Accommodations at Le Palais Averroes receive glowing reviews for their spaciousness, cleanliness, and Moroccan-themed décor, blending authenticity with modern comforts. The rooms feature luxurious amenities such as air conditioning, TV, a minibar, and XXL showers, offering a refined stay in a stunning environment with views of the tranquil gardens. The hotel's attention to cleanliness is outstanding, extending from the rooms to the immaculate pool area.
The exceptional staff at Le Palais Averroes is frequently highlighted for their friendliness and professionalism, creating a welcoming atmosphere that makes guests feel at home. The team's attentive and accommodating nature significantly contributes to memorable experiences, with individual staff members praised for their helpfulness and warm hospitality.
The hotel's pool stands out as a notable highlight, nestled within a well-maintained garden and providing a perfect setting for relaxation. Guests appreciate its cleanliness and the availability of sun loungers and towels, though a few suggest more consistent heating. Beds are commonly described as magical and very comfortable, although some guests note room for improvement regarding mattress softness and configurations.
Overall, Le Palais Averroes is celebrated for its luxurious experience, embodying a blend of traditional decor and elegance, offering a truly authentic and refined atmosphere. The hotel ranks as an exceptional choice for a relaxing getaway, providing an inviting, tranquil, and opulent retreat near the heart of Marrakech.
Summary of reviews related to the '5 Star' category
Despite being marketed as a 5-star hotel, many guests have found Cesar Resort & Spa to fall short of these claims. Common feedback indicates that it is more in line with a 3-star establishment with some guests highlighting significant issues such as damaged and old curtains and rugs, poor bar service and continuous sewage odors. The breakfast offerings were also criticized for their limited choices and cheap coffee and the restaurant was deemed comparable to that of a 1-star hotel.
Several reviews mentioned unprofessional service and a lack of training among the staff, detracting from the five-star experience guests were expecting. Miscommunication issues, especially regarding the duration of the swimming pool renovation, left many feeling disappointed.
However, there were positive remarks as well. Some guests found the hotel to be very clean and a portion of the reviews praised the impeccable service and high quality of breakfast, asserting that this aspect was worthy of a 5-star rating. A few guests described the experience as truly five-star with service deserving an extra accolade.
Overall, while there were occasional highlights of excellence, the prevailing sentiment suggests that Cesar Resort & Spa does not consistently meet the standards expected of a five-star hotel.
Offers a luxurious and relaxing stay with its beautiful gardens, spacious accommodations, and exceptional amenities. Guests can enjoy its multiple swimming pools, a serene spa, diverse dining options, and a tranquil atmosphere, making it ideal for a peaceful retreat.
Summary of reviews related to the '5 Star' category
The Kenzi Menara Palace & Resort has received a mix of feedback regarding its five-star rating and facilities. On the positive side, guests highlight the comfort of the rooms, noting they are spacious and luxurious. The service is often described as worthy of a five-star standard with staff being attentive, professional and detail-oriented. Many guests have had satisfactory stays, praising the cleanliness and large pool area and considering the establishment elegant with exceptional service. Some reviews even mention the hotel exceeded their five-star standards and offered a great overall experience.
However, there are several remarks suggesting the hotel does not quite meet the five-star expectations. Some guests feel that it lacks attention to detail, appears a bit run down and does not live up to the high standards of a true five-star hotel. Comparisons to other five-star hotels often leave guests feeling that Kenzi Menara Palace & Resort falls short with some even suggesting it is closer to a four-star rating or lower. Specific criticisms include outdated facilities and a lack of luxurious touches with one notable mention being the absence of freshly squeezed orange juice for breakfast, which some find disappointing for a hotel of this caliber.
Despite these mixed reviews, many still found their overall experience at Kenzi Menara Palace & Resort to be positive, enjoying their stay and the welcoming ambiance.
Albakech Boutique Hôtel & Spa is praised for offering a tranquil retreat just outside Marrakech's lively city center. Guests appreciate its ideal location that provides a relaxing escape with convenient access to the city center and airport. Nearby facilities like the Mazar shopping center, restaurants, and a large supermarket enhance the convenience. The serene surroundings are complemented by the exceptional staff who go above and beyond to create a welcoming atmosphere, making guests feel like VIPs. Names such as Chaima, Mohamed, Ibrahim, Noureddine, and Abdul-Zak frequently receive accolades for their courteous and personalized assistance, contributing to the hotel's warm and inviting aura.
The hotel excels in offering delightful culinary experiences, especially noted for a satisfying and varied breakfast spread featuring both continental and traditional Moroccan dishes. The breakfast impresses with fresh ingredients and excellent service, creating a pleasant start to the day. Dining extends to dinner with standout dishes like sea bass with sautéed vegetables by the pool, though some find it a tad expensive and ordinary. Rooms are spacious, clean, and beautifully decorated to blend luxury with traditional elements. Guests savor the comfort of the beds, although a few note contrasting opinions about certain mattresses being hard or noisy.
Albakech Boutique Hôtel & Spa shines in maintaining impeccable cleanliness across its premises, including rooms and well-kept restrooms. The hotel ensures a neat and inviting experience, with attentive staff meeting every aspect of cleanliness and comfort. The pool area emerges as a highlight with its appealing design and immaculate cleanliness, offering a peaceful oasis for relaxation amid a picturesque garden. The overall ambiance is inviting and ideal for unwinding, leaving guests with memorable experiences in a serene and welcoming environment.
Summary of reviews related to the '5 Star' category
Palm Plaza Marrakech has received mixed reviews concerning its five-star rating and overall service standards. While some guests acknowledge the hotel as deserving of its five-star status, many others feel it falls short of the expectations set by such a prestigious classification. Several reviewers argue that the hotel is more accurately described as a four-star establishment with some even suggesting it only meets three-star standards.
Common points of contention include service quality and the condition of the facilities. Guests report that the hotel’s rooms, though clean, lack the daily replenishment of essentials like water bottles. Additionally, the breakfast buffet is described as average, falling short of what one might expect from a five-star hotel with limited variety. Some guests have expressed dissatisfaction with the maintenance and management, noting that the hotel appears aged and in need of refreshing to meet five-star standards. The unheated swimming pool and insufficient variety in the buffet also draw criticism.
On the positive side, some guests appreciate the hotel's design and cleanliness, suggesting it meets five-star criteria in those regards. However, these aspects are overshadowed by recurring comments about misleading signage and an overall experience that does not consistently align with five-star expectations.
Overall, while Palm Plaza Marrakech offers a generally pleasant stay, it does appear to struggle with consistently upholding the high standards required of a five-star establishment.
Summary of reviews related to the '5 Star' category
The 'Adam Park Marrakech Hotel & Spa' garners a mix of reviews with some highlighting its beauty and pleasant overall stay. Positive comments praise the comfortable environment and amenities suitable for a relaxing vacation. However, a substantial number of guests have expressed disappointment with the hotel’s five-star rating. They point out various shortcomings, such as outdated furniture, the need for renovations and subpar service that falls short of five-star standards. Issues with room quality, missing amenities like bathrobes and irons and incidents involving stolen items have also been noted. Additionally, the price is often considered excessive for the level of quality provided. Many reviews suggest that the hotel is more accurately rated as three to four stars rather than a true five-star establishment. Despite the criticisms, some aspects like the reception and certain services have received praise, but overall, many guests feel the hotel does not meet the expectations of a five-star rating.
Summary of reviews related to the '5 Star' category
Grand Mogador Agdal & Spa has garnered mixed feedback from guests, particularly regarding its five-star rating. Many reviews indicate that the hotel does not meet the expected standards of a five-star establishment. Guests expressed concerns about the quality of rooms, citing issues such as cleanliness, outdated bathtubs and other signs of wear and tear. The hotel facilities also came under scrutiny with several reviewers noting that they fell short of five-star expectations. The breakfast offerings were another point of criticism with some guests feeling that the food did not live up to the standards typically associated with a five-star hotel. Overall, while the hotel offers a substantial property and some guests may find certain aspects satisfactory, it seems to require significant improvements to align with the high expectations of a five-star rating.
Summary of reviews related to the '5 Star' category
Guest reviews of Grand Mogador Aqua Resort suggest that the hotel does not live up to its 5-star rating. Many guests feel the hotel is in need of renovation and falls short of the high standards expected from a five-star establishment. Some noted that the hotel might have deserved a 5-star rating a decade ago, but it currently feels more like a 2 or 3-star hotel. Reviews mention that the services and amenities are not on par with a five-star experience and areas such as maintenance and cleanliness are lacking. There were also comments about limited sunbeds and the absence of luxurious amenities typically associated with five-star hotels. Despite these criticisms, the hotel has been described as a five-star in terms of its offerings, but significant improvements are needed for it to truly match such a high rating. Overall, guests recommend adjustments and renovations to bring the hotel back to a higher standard.
Situated within the Al Maaden Golf Resort, offering contemporary luxury with spacious accommodations. Features golf course access, pools, dining options, and a focus on a refined resort experience.
Al Maaden Villa Hotel & Spa is a serene and discreet sanctuary, offering a peaceful retreat just a short drive from the bustling heart of Marrakech. Guests commend its beautiful, private garden and pool areas, providing a tranquil environment that remains within easy reach of the city center. Its location is ideal for those seeking to balance city exploration with a restful escape in a calm and secure setting.
Villas at the hotel are highly praised for their spaciousness and aesthetic appeal. Each villa is thoughtfully decorated, ensuring a cozy and luxurious ambiance. With private pools and ample room, the accommodations are perfect for family or friends' gatherings, enhancing the overall luxury experience despite occasional maintenance issues, which are promptly addressed by the responsive staff.
Cleanliness stands out as a significant positive aspect with the hotel maintaining a high standard of hygiene and well-maintained facilities. The diligent housekeeping staff ensures that both the villas and the pool areas remain in pristine condition, despite minor isolated issues such as dirty sliding glass doors or sporadic pest problems.
The hotel's staff receives widespread acclaim for their exceptional service. Described as extremely kind, helpful and friendly, the staff plays a crucial role in enhancing the guest experience. Individuals like Nourdine and Mr. Bennani are often specifically mentioned for their outstanding contributions, making guests feel welcome and ensuring a perfect stay with their attentive care and polite demeanor.
The pool experience is another highlight, particularly the private pools which offer complete privacy and are meticulously maintained. However, the unheated nature of the pools is a frequent point of discomfort for some guests, especially during cooler weather. Despite this, the privacy and aesthetic appeal of the pools are well-received, contributing to a relaxing and enjoyable stay.
For families, the hotel provides an ideal environment with comfortable, intimate villas that make guests feel at home. The family-friendly setting and adequate pool size add to the overall enjoyment, making it a preferred choice for family vacations.
The breakfast experience receives mixed feedback with many praising the varied and high-quality offerings prepared by skilled chefs and the welcoming staff enhancing the dining experience. Nonetheless, some guests feel the breakfast falls short of a 5-star standard, citing limited choices and occasional lack of organization. The dinner service also garners mixed reviews with commendations for the lunch offerings and some criticism regarding the menu's monotony and pricing.
Overall, Al Maaden Villa Hotel & Spa is celebrated for its serene setting, spacious and beautifully designed villas, high cleanliness standards, exceptional staff and family-friendly environment, making it a highly recommended destination for a tranquil and luxurious retreat in Marrakech.
Summary of reviews related to the '5 Star' category
The Sirayane Boutique Hotel & Spa Marrakech offers a compelling price-performance ratio that guests appreciate greatly. Visitors consistently describe their experiences as perfect, noting excellent luxury and service that aligns with expectations of a five-star establishment. Though some guests feel the hotel does not match the five-star standard seen in destinations like Dubai, they highlight the hotel's natural and helpful service with staff remembering guests' preferences. Despite occasional lapses and the absence of the owner, the overall experience remains very good and is often compared favorably to other five-star hotels worldwide. Some guests, however, believe the experience does not fully justify the price and fell short of expectations for a five-star hotel.
This hotel offers a unique experience with its Arabian horse stud farm, luxurious accommodations, and exceptional service. Guests can enjoy spacious rooms and suites, a stunning swimming pool, and world-class dining, all set within a tranquil and elegant atmosphere.
Summary of reviews related to the '5 Star' category
Selman Marrakech is undoubtedly one of the best hotels in Africa, according to enthusiastic guest reviews. This luxurious venue stands out for its exceptional facilities and services, making it the perfect choice for those seeking the ultimate experience in Marrakech. The hotel's unique atmosphere and stunning palace-like design make it truly unforgettable with guests describing it as a haven of peace and a place straight out of the Arabian Nights. The personalized and attentive service provided by the staff adds to the overall sense of luxury and relaxation. The rooms and amenities are simply perfect and guests leave feeling completely satisfied with their stay. In summary, Selman Marrakech is a true five-star gem, beloved by all who are lucky enough to experience it.
A luxurious riad hotel located in the Kasbah, offering a large garden with a heated swimming pool, a rarity in the Medina. It provides an elegant and serene atmosphere with well-appointed rooms and a spa.
Summary of reviews related to the '5 Star' category
Les Jardins De La Médina boasts exceptional gardens and is highly praised for its wonderful garden and swimming pool, which set the hotel apart as an exceptional retreat. Guests have reported high-quality service and a delightful ambiance with phrases like everything was perfect and five stars plus indicating satisfaction with the overall experience. However, some areas at the hotel seem to fall short of the five-star standard one might expect, especially when compared to similar hotels in Europe. The food quality at breakfast and dinner has been positively noted, although issues like understaffing at the restaurant and nearly non-existent WiFi in rooms have been flagged. Additionally, there were a few health concerns linked to the air conditioning. Despite these points, many reviewers still consider it among the best hotels, appreciated especially for its tranquil and lush surroundings.
A luxurious riad located in the Kasbah, offering an intimate atmosphere and personalized service. Features elegant rooms, a rooftop terrace with a pool, and a spa.
Summary of reviews related to the '5 Star' category
Riad Merzouga, located in the vibrant city of Marrakech, has received mixed reviews from guests. Many have highlighted the high quality level of the establishment, praising it as an excellent and very good Riad that offers good standards throughout. A number of guests have even described it as the best hotel they've ever stayed at and awarded the place perfect scores.
However, some guests have pointed out discrepancies when it comes to the hotel's five-star rating. Several reviews indicate that the Riad does not match the luxury five-star standards typically found in Europe with guests comparing it more to a good three-star hotel. There are mentions of it being a family-run establishment, clean and decent for the price, but not necessarily at the premium level expected of a five-star property.
Critiques have also been made about the lack of services and local information, such as plans, details about the souk and the medina, which guests found lacking. Some negative points include mentions of dirty flip flops, breakfast quality and rooms that failed to meet expectations.
While Riad Merzouga enjoys a reputation for offering good quality and standards overall, it appears that some expectations may need to be managed concerning its rating and certain services.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 1-20 out of 145 hotels in and around El Caid Omar