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Summary of reviewsAl Maaden Villa Hotel & Spa is a serene and discreet sanctuary, offering a peaceful retreat just a short drive from the bustling heart of Marrakech. Guests commend its beautiful, private garden and pool areas, providing a tranquil environment that remains within easy reach of the city center. Its location is ideal for those seeking to balance city exploration with a restful escape in a calm and secure setting.
Villas at the hotel are highly praised for their spaciousness and aesthetic appeal. Each villa is thoughtfully decorated, ensuring a cozy and luxurious ambiance. With private pools and ample room, the accommodations are perfect for family or friends' gatherings, enhancing the overall luxury experience despite occasional maintenance issues, which are promptly addressed by the responsive staff.
Cleanliness stands out as a significant positive aspect with the hotel maintaining a high standard of hygiene and well-maintained facilities. The diligent housekeeping staff ensures that both the villas and the pool areas remain in pristine condition, despite minor isolated issues such as dirty sliding glass doors or sporadic pest problems.
The hotel's staff receives widespread acclaim for their exceptional service. Described as extremely kind, helpful and friendly, the staff plays a crucial role in enhancing the guest experience. Individuals like Nourdine and Mr. Bennani are often specifically mentioned for their outstanding contributions, making guests feel welcome and ensuring a perfect stay with their attentive care and polite demeanor.
The pool experience is another highlight, particularly the private pools which offer complete privacy and are meticulously maintained. However, the unheated nature of the pools is a frequent point of discomfort for some guests, especially during cooler weather. Despite this, the privacy and aesthetic appeal of the pools are well-received, contributing to a relaxing and enjoyable stay.
For families, the hotel provides an ideal environment with comfortable, intimate villas that make guests feel at home. The family-friendly setting and adequate pool size add to the overall enjoyment, making it a preferred choice for family vacations.
The breakfast experience receives mixed feedback with many praising the varied and high-quality offerings prepared by skilled chefs and the welcoming staff enhancing the dining experience. Nonetheless, some guests feel the breakfast falls short of a 5-star standard, citing limited choices and occasional lack of organization. The dinner service also garners mixed reviews with commendations for the lunch offerings and some criticism regarding the menu's monotony and pricing.
Overall, Al Maaden Villa Hotel & Spa is celebrated for its serene setting, spacious and beautifully designed villas, high cleanliness standards, exceptional staff and family-friendly environment, making it a highly recommended destination for a tranquil and luxurious retreat in Marrakech. Show more
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Categories
Hotel near Golf Courses
Located within the Al Maaden Golf Resort, providing easy access to the golf course. Offers a tranquil spa and luxurious villas for relaxation. Combines golf and wellness experiences.
Business Hotel
The hotel is tagged as having conference facilities or meeting rooms.
Hotel for Yoga
Features a spa offering various treatments. Provides a luxurious and relaxing atmosphere suitable for yoga and wellness.
Hotel with Private Pool Rooms
Al Maaden Villa Hotel & Spa is a luxury villa resort where all villas have their own private swimming pool. They offer two, three, and four-bedroom villas with private pools and gardens.
Luxury Hotel
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Private Pool Outdoor Pool
Hotel with Parking
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
2 bedrooms Villa - 4 adultsThis villa includes:
- 2 bedrooms and 2 private bathrooms
- A living room with a dining area
- A fully equipped kitchen
- A private swimming pool
- A sun terrace
- A garden
- Free Wi-Fi
3 Bedrooms VillaThis villa includes:
- 3 bedrooms and 3 private bathrooms
- A living room with a dining area
- A fully equipped kitchen
- A private swimming pool
- A sun terrace
- A garden
- Free Wi-Fi
4 bedrooms Deluxe Villa This villa includes:
- 4 rooms and 4 private bathrooms
- A living room with a dining area
- A fully equipped kitchen
- A private swimming pool
- A sun terrace
- A garden
- Free Wi-Fi
Staff quarters are also available.
Three-Bedroom Deluxe VillaThis villa boasts a pool with a view and a fireplace. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious villa provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 4 beds.
Two-Bedroom Villa Not Overlooked PoolGuests will have a special experience as this villa offers a pool with a view and a fireplace. Featuring a private entrance, this air-conditioned villa consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and a bath. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious villa provides soundproof walls, a tea and coffee maker, a seating area, a flat-screen TV with cable channels, as well as garden views. The unit offers 4 beds.
Guest Reviews
8.0
Very Good
Location
Nestled in a serene and discreet setting, Al Maaden Villa Hotel & Spa boasts a prime location, offering a peaceful retreat just a 15-20 minute drive from the vibrant heart of Marrakech. The hotel's garden and private pool are highlighted for their beautiful and pleasant surroundings. Guests appreciate the very good location, which provides easy access to sightseeing while remaining close to the city center. The environment is described as calm and secure, perfect for an escape from the hustle and bustle of the main areas. The hotel's setting is particularly noted for being very pleasant and away from prying eyes, making it an ideal spot for those seeking tranquility without being too far removed from the attractions of Marrakech.
Breakfast
Al Maaden Villa Hotel & Spa offers a breakfast experience that has received mixed feedback from its guests. Many reviews highlight the hearty and varied nature of the breakfast, praising the top-notch quality and the high skills of the chefs who are capable of preparing both traditional and modern dishes. A significant number of guests found the breakfast to be comprehensive, diverse and inclusive of high-quality local food options. The attentive and welcoming staff also received commendations, particularly mentions of individuals like Nordine who contributed to a pleasant dining experience.
However, several reviews indicate areas needing improvement. Some guests found the breakfast to be quite limited, especially for a 5-star establishment with few choices available and arrangements occasionally described as messy. Criticisms also included reports of food being served in plastic cups, items from the previous day being reused and an overall lack of variety and quality in certain instances. Despite these drawbacks, the positive aspects seem to leave a lasting impression on many, emphasizing the potential of the breakfast service at Al Maaden Villa Hotel & Spa.
Dinner
The dining experience at Al Maaden Villa Hotel & Spa has received mixed reviews. Some guests found the restaurant dinner food to be really nice and praised the excellent lunch meals. There were mentions of good food, though a bit pricey for some items. However, there were also comments about the menu becoming monotonous after an extended stay and the food from room service being overpriced and not tasty. The breakfast and overall dining standards did not always meet the expectations for an establishment of this level with some guests describing the food as mediocre and not very refined.
Rooms
The villas at Al Maaden Villa Hotel & Spa receive high praise for their spaciousness, offering ample room for guests to relax and unwind. Notable mentions highlight the privacy of each villa, making them ideal for family or friends' gatherings. Aesthetic considerations have been well-addressed with beautifully decorated interiors and thoughtfully considered details. Guests appreciate the large size of both the villas and individual rooms, each boasting its own bathroom for added convenience.
The residential setting of the accommodations adds to their charm and the inclusion of private pools elevates the luxury experience. Despite some reports of maintenance issues, these were promptly resolved by the attentive and welcoming staff, ensuring guest satisfaction.
The layout of the villas is highly regarded with some especially well-equipped units—although there were occasional lapses in kitchen supplies. Yet, the overall feedback remains overwhelmingly positive, celebrating the zen and cozy ambiance that the villas provide. Whether for relaxation or social gatherings, these beautiful and well-located villas stand out as exceptional accommodations.
Beds
The beds at Al Maaden Villa Hotel & Spa generally receive positive feedback for their size and comfort. Guests appreciate the large beds as well as the cleanliness and comfort of the bedding. However, there are some remarks about the beds being too hard and difficult to sleep on and there is a mention of stained mattresses. Additionally, there are suggestions that the children's beds could use renewal. Overall, the bedding is praised for its comfort, though a few improvements could be made.
Cleanliness
Al Maaden Villa Hotel & Spa boasts a high standard of cleanliness, as highlighted by guests in their positive reviews. Patently, many visitors remarked on the impeccable state of maintenance with the establishment frequently described as very clean and well-maintained. The housekeeping staff and cleaning ladies were noted for their diligence in keeping both the pool and villas in pristine condition, adding to the appeal of the hotel.
However, there were isolated mentions of issues like dirty sliding glass doors, a few villas experiencing problems with pests and the kitchen lacking equipment. Despite these drawbacks, many reviews commend the hotel's overall cleanliness, spaciousness and the attentiveness of its staff. These positive aspects contribute to making Al Maaden Villa Hotel & Spa a pleasurable place to stay, ensuring guests have a comfortable experience.
Staff
At Al Maaden Villa Hotel & Spa, the staff consistently receive high praise for their exceptional service, playing a significant role in enhancing the guest experience. Descriptions of the staff being extremely kind, very helpful and super friendly are common themes throughout the reviews. Guests often highlight their attentiveness and availability, noting how welcoming and responsive they are.
Several individuals, such as Nourdine and Mr. Bennani, recieve special mentions for their outstanding contributions with Nourdine especially noted for his kindness while serving breakfast. The staff's ability to offer valuable visit recommendations and their polite, courteous demeanor in the restaurant further contribute to the overall positive impression.
The reviews collectively emphasize that the staff at Al Maaden Villa Hotel & Spa are the main asset of the resort, making guests feel like family and going out of their way to ensure a perfect stay. Whether through attentive care or friendly smiles, the staff's exceptional hospitality evidently leaves a lasting impact on visitors.
Pool
At Al Maaden Villa Hotel & Spa, guests frequently highlight the pool experience. Many find the private pool to be a standout feature, noting that it offers complete privacy and is not overlooked by any other villas. The pool's cleanliness is often praised with several reviewers mentioning that it is maintained daily, resulting in a very clean and pleasant setting. Additionally, the size of the pool and its lovely appearance contribute to the enjoyment of their stay.
However, it is important to note that a significant number of guests find the pool to be too cold, as it is not heated. Some describe it as being like an ice bath, which detracts from the overall experience, especially during cooler weather. The cold temperature of the pool was a common point of discomfort for many.
Despite the cold water, the private and beautiful nature of the pool and the warm welcome from the staff are well received. The quietness and the proximity to the center also add to the hotel's appeal. Although some issues such as defective pool lighting were mentioned, the overall ambiance of the pool area seems to enhance the comfort and relaxation for families and individuals alike.
Family
Al Maaden Villa Hotel & Spa stands out as an ideal destination for families, offering a calm and family-friendly environment. Guests have expressed that the villas are very pleasant and comfortable, making them feel at home with the intimacy of the villa being a standout feature. The size of the pool has been noted as adequate, adding to the overall enjoyment of the stay, particularly for families. Many visitors found the location helpful for family needs and reported having a perfect family stay. The hotel has been described as very suitable for family or friends trips, making it a preferred choice for family vacations.
Private Pool
Al Maaden Villa Hotel & Spa offers villas that are highlighted for their private pools, providing guests with a quiet and spacious retreat. Many visitors appreciate the superb pools, which are complemented by serene gardens, adding to the relaxing atmosphere. The private nature of the pools without any overlooking, ensures a secluded and intimate experience for guests. While there are some mentions that the standard might not fully align with a typical 5-star rating, the overall sentiment points to a pleasant stay, accentuated by the amenities and the private pools.
Yes, Al Maaden Villa Hotel & Spa has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool.
Yes, a spa is available at Al Maaden Villa Hotel & Spa.
No, Al Maaden Villa Hotel & Spa doesn't allow dogs.
Yes, parking facilities are available at Al Maaden Villa Hotel & Spa.