DoubleTree by Hilton El Paso Downtown
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Summary of reviewsLocated centrally in El Paso, the DoubleTree by Hilton El Paso Downtown is favored for its accessibility to key attractions and ease of freeway access, making it an ideal choice for travelers interested in exploring the area. Guests appreciate the impressive views from the hotel, which enhance their overall experience. Cleanliness is frequently commended, notably in the public spaces and facilities, despite some inconsistencies that could benefit from more focused attention.
Rooms in the hotel are generally praised for their comfort and cleanliness, with guests enjoying restful nights on comfortable beds and appreciating nicely appointed amenities. However, the hotel could improve upon certain maintenance areas, as some guests have noted outdated features, non-functioning air conditioning units, and occasional cleanliness oversights. Despite these areas for improvement, the accommodations provide pleasant views and comfort.
The staff at DoubleTree by Hilton El Paso Downtown are consistently recognized for their friendliness and professionalism. Their attentiveness and high level of service, especially at reception and the restaurant, contribute significantly to the positive guest experiences. Visitors often comment on the welcoming atmosphere created by the staff, enhancing their stay.
Overall, the combination of a prime location, quality service, and attention to guest comfort and convenience make DoubleTree by Hilton El Paso Downtown a preferred choice among travelers, with ongoing potential for improvement in specific maintenance and cleanliness aspects.
Categories
Rooms in the hotel are generally praised for their comfort and cleanliness, with guests enjoying restful nights on comfortable beds and appreciating nicely appointed amenities. However, the hotel could improve upon certain maintenance areas, as some guests have noted outdated features, non-functioning air conditioning units, and occasional cleanliness oversights. Despite these areas for improvement, the accommodations provide pleasant views and comfort.
The staff at DoubleTree by Hilton El Paso Downtown are consistently recognized for their friendliness and professionalism. Their attentiveness and high level of service, especially at reception and the restaurant, contribute significantly to the positive guest experiences. Visitors often comment on the welcoming atmosphere created by the staff, enhancing their stay.
Overall, the combination of a prime location, quality service, and attention to guest comfort and convenience make DoubleTree by Hilton El Paso Downtown a preferred choice among travelers, with ongoing potential for improvement in specific maintenance and cleanliness aspects.
Hotel Taking Steps Towards Sustainability
This hotel has the smallest carbon footprint of all 4-star hotels in El Paso. It offers a comfortable, luxurious, and sustainable stay in a downtown location.
Hotel with Swimming Pool
Located in the heart of downtown, this hotel offers a relaxing pool area for guests to unwind after exploring the city. Its central location provides easy access to attractions and dining.
Outdoor Pool
Business Hotel
This hotel is located downtown. It is known to host meetings. It also provides ample space to unwind, bars and restaurants for networking or relaxing, and fitness centers to help you stay healthy and active.
Accessible Hotel
This hotel provides accessible rooms designed for comfort and convenience. A specific 1 King Deluxe Accessible Tub room is available, offering a dedicated accessible bathing option.
Hotel with Gym
Offers a fitness center for guests' use. The fitness center includes cardio machines and weights.
4-Star Hotel
This hotel offers a reliable and comfortable experience with its well-known brand and consistent quality. Guests can enjoy amenities such as a fitness center, on-site dining, and spacious rooms. Its downtown location provides easy access to businesses and entertainment venues.
Hotel with Outdoor Pool
This hotel offers a rooftop outdoor pool, providing guests with a swimming experience and views.
Hotel near Nightlife Spots
Guest Reviews
Nestled in the heart of El Paso, the DoubleTree by Hilton Downtown boasts a prime location praised by travelers. Guests frequently highlight its proximity to key attractions and central positioning, making it a convenient choice for exploring the area. The hotel offers splendid views, adding to the overall experience, and its cleanliness is consistently appreciated. With a well-maintained pool and attentive staff, particularly during morning reception and at the restaurant, the hotel complements its idyllic setting with quality service. Private parking and easy freeway access further enhance the appeal, making it a fitting choice for those seeking comfort and convenience.
The DoubleTree by Hilton El Paso Downtown offers some highlights for guests, including clean rooms and comfortable beds, which are appreciated by visitors seeking a restful stay. Guests have noted the rooms are nicely appointed and provide beautiful views, adding to the overall appeal of staying in downtown El Paso. However, there are concerns regarding the upkeep and age of the hotel, with reports of some rooms being outdated and issues such as non-functioning air conditioning units and leaky faucets. Additionally, some guests have encountered cleanliness issues in the rooms and common areas, such as the pool. An area for improvement could be addressing these maintenance and renovation concerns to enhance the guest experience. Despite these challenges, the hotel manages to provide guests with pleasant views and comfort in their accommodations.
The 'DoubleTree by Hilton El Paso Downtown' has mixed feedback regarding cleanliness from its guests. Many visitors have found their rooms clean and well-maintained, noting particularly that the hotel and its facilities meet a satisfactory standard of cleanliness. However, there are some concerns related to specific areas. A few guests have reported issues such as dirty rooms, with some highlighting overlooked cleaning details like empty containers left under beds and hair on the floor. Additionally, the pool area has been mentioned as needing attention for cleanliness. Overall, while many areas of the hotel appear well-kept, there are notable inconsistencies that could benefit from more consistent and thorough cleaning efforts.
The DoubleTree by Hilton El Paso Downtown receives high praise for its staff, who are consistently described as friendly, accommodating, and professional. Guests appreciate the hotel's clean facilities and commend the team for their helpfulness and excellent service, notably at reception. The commitment to providing spacious, clean, and comfortable rooms is enhanced by the attentive staff, who contribute significantly to the overall positive experience at the hotel. Visitors are welcomed warmly, ensuring a pleasant stay in El Paso.
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Location
Rooms
Cleanliness
Staff
Yes, DoubleTree by Hilton El Paso Downtown has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at DoubleTree by Hilton El Paso Downtown.
No, DoubleTree by Hilton El Paso Downtown doesn't allow dogs.
No, parking facilities aren't available at DoubleTree by Hilton El Paso Downtown.
Yes, DoubleTree by Hilton El Paso Downtown has a gym.
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