Hotel Indigo El Paso Downtown by IHG

El Paso 31.76114000, -106.48653300 , 325 North Kansas Street (Show on Map)
8.2
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Indigo El Paso Downtown by IHG offers a highly praised experience, primarily due to its exceptional location in the vibrant heart of El Paso. Guests appreciate its proximity to key attractions like San Jacinto Plaza, the Art Museum, and numerous dining and nightlife options, making it an ideal hub for exploring the city's lively atmosphere. The stunning views from the hotel add a charming visual element to the stay, enhancing the modern and stylish ambiance that caters to a variety of travelers.

The culinary offerings, particularly at Mamacita's Restaurant, receive notable acclaim. Guests recommend the flavorful breakfast options and the diverse, quality dinner menu, all served in a welcoming atmosphere. The restaurant's live music and excellent service further enrich the dining experience, making it a key highlight of the hotel.

Accommodations at Hotel Indigo are characterized by spacious, modern, and impeccably clean rooms, with southwest design elements and cozy bedding ensuring a restful night's sleep. The quiet and well-maintained environment contributes to a peaceful retreat in the bustling downtown area. The hotel's amenities, including the stylish pool with its vibrant atmosphere and spectacular city views, add to the appeal, providing a relaxing escape that mirrors a resort experience.

The attentive and professional staff consistently enhance the guest experience, embodying a warm and welcoming environment that guests appreciate. Whether assisting at the front desk or providing recommendations, the team at Hotel Indigo is commended for going above and beyond to ensure a memorable stay.

Valet parking is praised for its convenience and security, despite some guests noting a preference for self-parking options. However, the overall convenience and safety of valet service are valued by many.

Hotel Indigo El Paso Downtown is notably well-situated for those looking to enjoy the energetic nightlife of the area, with easy access to numerous bars and restaurants. Combined with exceedingly comfortable beds that promise a restful experience, this hotel is a standout choice for travelers seeking both a modern retreat and an exciting urban adventure in El Paso.
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly and is known for its unique design and convenient location in downtown El Paso. While details about specific pet amenities are not available, IHG hotels often provide good service and comfortable accommodations for pets.

Hotel with Swimming Pool
This boutique hotel in downtown El Paso features a stylish pool area, blending modern design with a relaxing atmosphere. Its unique character and central location make it a desirable option.

  Heated Pool    Rooftop Pool    Outdoor Pool  


Business Hotel
Hotel Indigo hotels often provide business facilities and meeting spaces. The hotel provides ample space to unwind, bars and restaurants for networking or relaxing, and fitness centers to help you stay healthy and active.

Hotel with Parking
This hotel has received a high review score specifically related to its parking facilities. This indicates positive guest experiences with parking convenience.

Hotel with Gym
Features a fitness area for guests. Offers a compact space for exercising.

3-Star Hotel
Located downtown, this hotel offers a unique, stylish experience with modern amenities. Its central location provides easy access to El Paso's attractions, dining, and entertainment.

Hotel with Outdoor Pool
This hotel features an outdoor pool, providing a refreshing option for guests staying in the downtown area.

Family Friendly Hotel

Hotel near Nightlife Spots

Accessible Hotel

Hotel for Yoga

Hotel with Rooftop Pool

Hotel with Heated Pool

Room Types
Standard King Room The pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Standard Room with Two Queen Beds This double room's standout feature is the pool with a view. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 2 beds.

Standard Room This double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views.

King Suite This suite features a pool with a view. This air-conditioned suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

King Room - Hearing Accessible This double room provides a pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 1 bed.

Queen Suite with Two Queen Beds and Mobility Accessible Roll-In Shower Guests will have a special experience as this suite offers a pool with a view. This air-conditioned suite includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

King Room - Hearing Accessible with Transfer Shower The pool with a view is the standout feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Standard Queen Room The pool with a view is a top feature of this double room. This air-conditioned double room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit has 1 bed.

Queen Room with Two Queen Beds - Hearing Accessible/Non-Smoking This double room's special feature is the pool with a view. This air-conditioned double room includes a flat-screen TV with cable channels, a private bathroom as well as a terrace with mountain views. The unit offers 2 beds.

Guest Reviews
8.2
Very Good
Location
Situated right in the bustling heart of El Paso, Hotel Indigo El Paso Downtown by IHG boasts an exceptional location highly praised by guests. Visitors are delighted by its proximity to a myriad of attractions, including the lively San Jacinto Plaza, the intriguing Art Museum, and an array of enticing bars and restaurants all within walking distance. This hotel's central position makes it an ideal hub for exploring the downtown nightlife and immersing visitors in the vibrancy of the city.

The views from the hotel provide stunning vistas of El Paso, adding a visual charm to the stay. Notably, the convenience of being able to stroll to the best the city has to offer is consistently highlighted, whether it’s dining options, cultural spots, or simply enjoying the local atmosphere.

Guests appreciate not only the advantageous location but also the stylish and modern ambiance of the hotel, which caters well to a variety of travelers, including families and pet owners. The friendly and helpful staff enhance the experience, maintaining a warm and welcoming environment. Additionally, amenities such as valet parking further contribute to the hotel's allure.

With its dynamic and convenient setting, Hotel Indigo El Paso Downtown is a perfect choice for those wishing to experience the vibrant urban lifestyle of El Paso.

Breakfast
Hotel Indigo El Paso Downtown by IHG offers guests a notable culinary experience, particularly when it comes to breakfast. The breakfast at Mamacita's Restaurant, located on the ground floor, consistently garners praise for its delicious offerings. Guests highly recommend trying the flavorful chilaquiles, huevos rancheros, and coffee. The breakfast is described as phenomenal, and many visitors find it complemented by matching service. The ambiance is enhanced with live music, adding to the vibrant experience. Despite a few minor issues, such as occasional long waits and service inconsistencies, Mamacita's remains a highlight for its quality and variety. Breakfast vouchers are available for guests, though not all packages include it as standard. With its excellent location and satisfying menu, the restaurant is considered a must-visit, making Mamacita's a key part of the hotel’s charm.

Dinner
Hotel Indigo El Paso Downtown by IHG offers a dining experience that has left a positive impression on its guests, particularly with the restaurant Mamacitas located on the first floor. The restaurant receives high praise for its diverse and quality dinner options, including standout dishes like fire roasted pizza served in the bar. Guests appreciate the delicious food, with many highlighting not just the meals but also the excellent drinks served. Mamacitas is frequently noted for its satisfying brunch and exceptional service, making it a noteworthy stop for anyone staying at the hotel. The restaurant's flexibility in offering poolside deliveries or room service further enhances the dining experience. Overall, Mamacitas provides great food in a welcoming atmosphere, with a team that is both friendly and helpful, contributing to an all-around enjoyable visit.

Rooms
Hotel Indigo El Paso Downtown by IHG offers an impressive accommodation experience characterized by spacious, modern, and impeccably clean rooms. Guests frequently highlight the stylish and well-furnished interiors, with a notable appreciation for the southwest design elements incorporated into the decor. Comfort is a recurring theme, as beds are described as very cozy, adorned with soft linens and pillows that guarantee a restful night's sleep.

The rooms cater to various guest needs, providing ample space for sleeping, working, and relaxing. Many rooms also offer stunning views, with several visitors appreciating the vistas of downtown El Paso. Additionally, the atmosphere within the hotel is further enhanced by the peacefulness of its location, which contributes to a disturbance-free stay.

Impeccability extends to the hotel's facilities, including the beautiful pool area and well-maintained lounges. The staff at Hotel Indigo El Paso Downtown are consistently praised for their friendliness and helpfulness, adding to the welcoming environment. Overall, the combination of stylish design, comfort, and excellent service makes this hotel a standout choice for travelers seeking a modern yet cozy retreat in the heart of El Paso.

Beds
Hotel Indigo El Paso Downtown by IHG consistently receives high praise for its exceedingly comfortable beds, making it a standout choice for travelers seeking a restful night's sleep. Guests commonly describe the beds as very comfy, with many noting their soft nature as particularly enjoyable. After a long day of travel or exploring, the hotel's beds are frequently likened to sleeping on a dream or the most comfortable thing they've ever experienced. This emphasis on comfort is complemented by the hotel's beautiful views of El Paso, excellent service, and a great bar, all contributing to an overall excellent stay. Whether for a short visit or an extended stay, the beds at Hotel Indigo are a highlight for many of its guests.

Cleanliness
Hotel Indigo El Paso Downtown by IHG stands out to visitors with its excellent cleanliness and modern ambience. Reviewers frequently highlight the hotel as quiet, clean, and well-maintained, making it a comforting oasis amid the bustling downtown area. Guests consistently find their rooms to be clean, with comfortable beds that promise restful sleep. The property itself, along with its adjoining restaurant and pool area, is frequently described as clean and well-presented, adding to the overall appeal of this urban retreat.

The hotel's modern, funky decor provides an upscale vibe and aesthetically pleasing environment. Patrons also commend the attentive and professional staff, who contribute positively to a welcoming atmosphere. While occasional maintenance issues have been noted, these tend to be addressed promptly, maintaining the high standards of cleanliness and comfort that guests expect. Overall, Hotel Indigo El Paso Downtown delivers a pleasant and refreshing stay for those visiting the area.

Staff
Hotel Indigo El Paso Downtown offers a remarkable experience with its standout staff, making every guest feel welcomed and cared for. Guests frequently highlight the exceptional level of customer service provided by the friendly and efficient team. Many visitors mention staff members like Jesse and Andy, who go above and beyond to ensure a smooth check-in process and overall pleasant stay. While a few reviews noted minor issues with certain staff members, the overarching sentiment is overwhelmingly positive, with repeated praise for the attentive, accommodating, and professional nature of the team.

Whether at the front desk, concierge, or valet, the staff consistently impress with their helpfulness and courtesy, providing directions and recommendations that enrich the guest experience. The dining areas, including the rooftop Circa bar, boast wait staff who are praised for their warm and accommodating service. The overall impression is that the staff at Hotel Indigo truly give the place heart and soul, ensuring guests leave with fond memories and a desire to return.

Pool
Hotel Indigo El Paso Downtown offers guests a remarkable pool experience that captures attention with its vibrant atmosphere and stunning views. Situated on the rooftop, the pool is a prominent feature of the hotel, offering guests a refreshing escape along with a spectacular view of the city from the 6th floor. The ambiance is enhanced by a charming bar, known for its hip vibe and, alongside the pool, forms a central hub of activity and relaxation. Visitors appreciate the attentive bar staff who contribute to the experience by serving drinks poolside, embodying a lively scene both day and night. The rooftop setting creates a calming retreat, often likened to a resort experience. The pool draws praise for its convenience and the added comfort of being heated, making it appealing year-round. Guests also enjoy the deep relaxation the pool area offers, especially with the backdrop of El Paso’s skyline. However, the pool can occasionally become hot and noisy during live music events. Despite these minor concerns, the delightful atmosphere and excellent location make the pool area a standout feature, attracting both travelers and locals seeking a vibrant social spot and a serene escape in the heart of downtown.

Parking
Hotel Indigo El Paso Downtown by IHG offers a valet parking experience that has garnered mixed reviews from its guests. Many appreciate the convenience and security of valet parking, describing it as a simple and secure option for their vehicles, with some noting the service operates 24 hours a day. The underground, covered parking facility adds to the peace of mind, with several guests feeling their cars are well-protected. The valet service is often highlighted as excellent, with attentive staff that earns generous tips from satisfied guests.

However, some reviewers have pointed out certain drawbacks, specifically the necessity of using valet parking, as there is no self-parking option available. The fees for parking range from $12 to $15 per day, which some guests find reasonable, but others feel these charges are excessive, especially considering the additional daily fee. A few reviews mention the lack of friendly interaction with valet staff, as well as some confusion about extra charges and deposits. Despite these concerns, the convenience and safety of the valet service are often valued by those who prioritize ease over cost.

Nightlife
Hotel Indigo El Paso Downtown by IHG is perfectly situated for those looking to immerse themselves in the vibrant nightlife of downtown El Paso. Known for its lively atmosphere, the hotel caters to a youthful crowd, making it an ideal spot for weekend getaways. The on-site DJ sets a lively vibe, particularly by the poolside bar, which becomes the epicenter of activity after dark. Guests can also easily access a variety of bars and restaurants, all within walking distance, enhancing their downtown experience. The proximity to the University of Texas El Paso adds to the dynamic and energetic atmosphere. Overall, the hotel provides a unique backdrop for celebrations and nights out, promising a fun and engaging experience for guests eager to explore the local scene.


Yes, Hotel Indigo El Paso Downtown by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Rooftop Pool, Outdoor Pool.

No, a spa isn't available at Hotel Indigo El Paso Downtown by IHG.

Yes, Hotel Indigo El Paso Downtown by IHG welcomes dogs.

Yes, parking facilities are available at Hotel Indigo El Paso Downtown by IHG.

Yes, Hotel Indigo El Paso Downtown by IHG has a gym.

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