Vistamar in Santa Ursula offers a delightful and tranquil retreat with enchanting views and convenient access to essential amenities. Guests are captivated by the serene atmosphere, highlighted by breathtaking vistas of the Teide volcano and the Atlantic Ocean, and appreciate the peaceful neighborhood that serves as a perfect base for exploring Tenerife’s picturesque northern region. The well-maintained garden and scenic balcony views further enhance the picturesque experience.
Accommodations at Vistamar are exceptionally maintained, with spacious, clean, and cozy rooms that offer fantastic ocean views. Guests enjoy the quietude and comfort provided by the terraces and landscaped gardens, as well as the private pool area that creates a serene oasis for relaxation. The hotel consistently emphasizes cleanliness, ensuring a spotless and cozy environment both indoors and outdoors, with meticulous attention to hygiene and timely services.
The hospitality at Vistamar is marked by the outstanding kindness and attentiveness of Maria and her team, effortlessly making guests feel at home. Maria’s welcoming nature, multilingual abilities, and insightful tips significantly enhance the stay, offering a seamless and memorable experience. The pool area stands out with its superb maintenance, heated water, and chic arrangement within the beautifully landscaped garden, providing a perfect retreat.
Overall, Vistamar blends stunning views, immaculate surroundings, and exceptional service to create a harmonious and relaxing getaway. Although minor navigation issues were noted, they are easily outweighed by the property's overwhelming appeal. Highly recommended for those seeking a tranquil escape, Vistamar is a wonderful place to disconnect and enjoy the serene beauty of Tenerife.
Hotel Botanico y Oriental Spa Garden is a luxurious and highly recommended destination for couples seeking a romantic getaway. The hotel's tranquil location, beautiful gardens, pools, spa, excellent restaurants and attentive service provide an intimate and serene atmosphere. The breakfast buffet is exceptional, offering a wide range of delicious and plentiful options in a beautiful setting, though some guests found it crowded. The hotel's cleanliness and service are outstanding with friendly, helpful and polite staff. The spa and wellness area are also exquisite and featuring indoor and outdoor pools, saunas, Jacuzzis and relaxation rooms. The outdoor pool area is stunningly beautiful, offering fantastic views of either the Teide or the sea. While the hotel's quality of restaurants received mixed reviews, the Oriental restaurant stood out as exceptional. The rooms are comfortable and clean with pleasant views and some personalized touches. However, some guests found the decor and amenities to be a bit dated. While the hotel may not always match the 5-star category, it provides a luxury experience, making it one of the best hotels in Tenerife.
Apartamentos Casablanca in Puerto de la Cruz receives widespread acclaim for its excellent location, making it a preferred choice for travelers. It is centrally situated, offering easy access to the city center, sea and various attractions like La Paz, Costa Martianez and Parque Taoro. The proximity to shops, restaurants and supermarkets within a short walk is highly appreciated, as is the serene environment that remains peaceful despite its central location. The ease of access to public transport further enhances its appeal, making it an ideal base for exploring Tenerife's north, although the facility's placement on a steep hill could be challenging for some.
The accommodations at Apartamentos Casablanca stand out for their spacious, modern and clean apartments. Guests frequently laud the room's cleanliness, comfort and well-equipped facilities, particularly the kitchens and renovated bathrooms. Scenic views from large terraces or balconies, comfortable beds and helpful reception staff contribute to a home-like atmosphere, ensuring a pleasant and comfortable stay.
The staff at Apartamentos Casablanca are often highlighted for their professionalism, friendliness and attentiveness. Many reviews commend the warm welcome and excellent service, particularly from reception and cleaning staff, who are noted for their dedication to maintaining high standards of hygiene. This level of hospitality enhances the overall guest experience significantly.
While the breakfast service receives mixed reviews, the generally positive feedback praises the friendliness of the staff and the menu's variety, even though some guests desired more options and improvements in quality. Dinner experiences also yield mixed feedback with positive notes on the food quality and convenience of the hotel's restaurant, but some guests found the menu limited and the cuisine unexciting.
The pool area is well-maintained and visually appealing, particularly at night with the heated pool being a notable feature. However, the pool can become crowded during peak times and there's limited shade available until the afternoon. Additional amenities for children, such as a paddling pool and playground, add to the family-friendly environment.
Guests appreciate the hotel's convenient parking options, including an affordable underground garage. Although the spaces can be tight, the low daily fee and nearby alternative parking solutions are seen as advantageous.
Overall, Apartamentos Casablanca offers a comfortable, clean and centrally located retreat with highly praised staff and well-equipped accommodations, making it a strong choice for travelers seeking value and quality in Puerto de la Cruz.
Parque Vacacional Eden is a charming hotel located up a steep hill overlooking Puerto de la Cruz, offering a peaceful and tranquil atmosphere with beautiful gardens. The breakfast is well-prepared and organized with a wide variety of fresh and delicious options, impressing guests with its quality and variety. The dinner receives mixed reviews, but most guests express positive feedback, appreciating the kindness and professionalism of the waiters and chefs. The hotel boasts spacious and comfortable rooms with some guests highlighting the nice balconies and well-equipped kitchens. The staff is described as very friendly, helpful and accommodating, always addressing guest requests with speed and efficiency. The hotel's swimming pools, Padel courts, sauna, massages and tennis court are well-maintained and clean, providing a range of facilities for active vacationers. Families with kids will also appreciate the beautiful garden area and dedicated children's playground. While some guests experienced minor issues such as intermittent wifi connectivity or uncomfortable beds, the majority of reviews mention high levels of cleanliness and a welcoming environment provided by the staff. Overall, Parque Vacacional Eden appears to be a lovely hotel with a focus on cleanliness and a tranquil atmosphere that is largely appreciated by its guests.
Hotel Tigaiga, located in a serene and picturesque setting in Puerto de la Cruz, is highly regarded for its lush gardens and stunning views of Mount Teide, the Atlantic Ocean and the city. The tranquil environment, combined with its proximity to Taoro Park and easy access to the city center and northern Tenerife, makes it an ideal retreat for guests seeking peace and relaxation.
The hotel receives considerable praise for its extensive breakfast offerings, which include fresh fruits, local cheeses, omelets and a mix of sweet and savory dishes. Guests enjoy dining amidst the hotel’s beautiful gardens, enhancing the overall experience. Dinner at the à la carte restaurant is also commended for its high-quality multi-course meals and pleasant ambiance, though some find the portions small and the dining schedule early.
Rooms are spacious, clean and modern with comfortable beds and well-equipped bathrooms that often feature private balconies offering remarkable views. The cleanliness of the property is meticulously maintained, including the well-kept gardens and pool area, which guests describe as beautiful and inviting with warm, heated waters.
The exceptional staff plays a significant role in making guests' stays pleasant. Their friendliness, attentiveness and professionalism are frequently highlighted, ensuring a welcoming atmosphere throughout the hotel. The service provided by the staff enhances the overall guest experience, making them feel valued and cared for.
However, the hotel's WiFi service receives mixed reviews with frequent complaints about its reliability and connectivity, particularly in the guest rooms. Conversely, the outdoor pool area garners consistently positive feedback for its scenic beauty, cleanliness and relaxing environment.
Overall, despite minor drawbacks such as unreliable WiFi and varying opinions on the dinner service, Hotel Tigaiga excels as a four-star establishment, offering a memorable and relaxing stay distinguished by its beautiful location, excellent staff and well-maintained amenities.