7,258,491 hotelsin 60 categories
Accessible Hotels with Spa in Embakasi
61 HOTELS IN AND AROUND EMBAKASIRanking can be influenced by the commissions we receive.
19 more hotels nearby!
$
+12
Info
Categories
Spa
Accessible
Dog Friendly
$
+6
Info
Categories
Spa
Accessible
Family
$
+5
Info
The contemporary Four Points by Sheraton Nairobi Airport is located near the Jomo Kenyatta International Airport and caters to those travelling for business or pleasure alike. With 172 spacious rooms, rooftop pool and variety of dining options, it is designed to meet your travel needs.
Summary of reviews
Four Points by Sheraton Nairobi Airport is a highly recommended hotel for travelers seeking convenience and proximity to Nairobi International Airport. The hotel's standout feature is its location, which is excellent for layovers, stopovers or late arrivals with quick and regular airport transfers. Guests appreciate the exceptional service and delicious breakfast buffet with a large selection of items to choose from, including eggs made to order. The hotel's bar and restaurant have also received praise for their very good and delicious food, although some guests experienced issues with incorrect orders and expensive prices. The rooms are spacious, immaculate and well-appointed with efficient designs and comfortable beds. The hotel is modern, clean and well-maintained with friendly, helpful and professional staff who go out of their way to ensure a comfortable and enjoyable stay. The rooftop swimming pool with a stunning view is a highlight, although some guests missed out on the experience due to refurbishment or lack of prior notice. Overall, Four Points by Sheraton Nairobi Airport is an excellent choice for those looking for a practical, reliable and comfortable stay near Nairobi International Airport.
Categories
Spa
Accessible
Business
$
+5
Info
Summary of reviews
The Crowne Plaza Nairobi Airport by IHG, is an excellent choice for travelers looking for a comfortable and safe experience near the airport. The hotel's proximity to the airport makes it a convenient choice for those catching an early morning flight or in transit. Guests have praised the hotel's efficient and friendly staff, who are described as lovely, wonderful, exceptional and professional. The facilities and services are noted as excellent with comfortable beds, great cuisine and exceptional cleanliness. The breakfast is highly praised for its variety and quality while the rooftop swimming pool offers a great place to relax and take in the views during your stay. Overall, the Crowne Plaza Nairobi Airport is a superb choice for a 5-star stay near the airport.
Categories
Spa
Accessible
Sustainability Journey
$
+5
Info
Summary of reviews
67 Airport Hotel Nairobi presents itself as a highly convenient lodging option, especially favored by travelers requiring easy access to the airport. Its prime location, just a short 10 to 15-minute drive from Jomo Kenyatta International Airport, makes it an ideal choice for short stays or quick transitions to safari destinations like Amboseli. The complimentary shuttle service to and from the airport adds to its appeal, ensuring a smooth transit experience for guests.
The hotel garners praise for its breakfast and dining offerings. The breakfast is described as abundant and varied, with many guests appreciating the early start time which accommodates those with morning flights. Similarly, the dinner service receives high marks for its wide selection and superb quality, providing excellent value and convenience for travelers who arrive on late flights. Some areas for improvement have been noted, such as noise and ambiance during dinner, along with occasional inconsistencies in the buffet quality.
Rooms at the hotel are commended for their cleanliness and practicality. Although they are not luxurious, guests find them to be spacious, comfortable, and well-equipped with necessary amenities. The tranquility of the surroundings provides a safe and secure environment, appealing not just to transit passengers but also to business travelers needing easy access to city meetings or local attractions.
The staff at 67 Airport Hotel Nairobi are frequently highlighted in reviews for their exceptional friendliness and willingness to assist, contributing to a warm and welcoming atmosphere. The hotel's additional amenities, such as the well-equipped gym and inviting pool, create an enjoyable leisure experience. The fitness facilities, described as comparable to those in five-star establishments, and a commendable gym instructor enhance the hotel's offering.
While there are mixed reviews concerning the wifi connectivity, many guests find the service to be satisfactory overall. The impressive pool area, complemented by a charming garden and outdoor bar, provides a delightful retreat for relaxation. Despite minor variations in guest preferences regarding bed firmness, the overall consensus indicates a comfortable and restful sleep experience.
Rated as a three-star establishment, many guests feel the hotel exceeds expectations with a service quality akin to a higher-rated property. Its combination of comfort, convenience, and exceptional service makes 67 Airport Hotel Nairobi a standout choice for those needing an affordable yet satisfying stay near Nairobi's airport.
The hotel garners praise for its breakfast and dining offerings. The breakfast is described as abundant and varied, with many guests appreciating the early start time which accommodates those with morning flights. Similarly, the dinner service receives high marks for its wide selection and superb quality, providing excellent value and convenience for travelers who arrive on late flights. Some areas for improvement have been noted, such as noise and ambiance during dinner, along with occasional inconsistencies in the buffet quality.
Rooms at the hotel are commended for their cleanliness and practicality. Although they are not luxurious, guests find them to be spacious, comfortable, and well-equipped with necessary amenities. The tranquility of the surroundings provides a safe and secure environment, appealing not just to transit passengers but also to business travelers needing easy access to city meetings or local attractions.
The staff at 67 Airport Hotel Nairobi are frequently highlighted in reviews for their exceptional friendliness and willingness to assist, contributing to a warm and welcoming atmosphere. The hotel's additional amenities, such as the well-equipped gym and inviting pool, create an enjoyable leisure experience. The fitness facilities, described as comparable to those in five-star establishments, and a commendable gym instructor enhance the hotel's offering.
While there are mixed reviews concerning the wifi connectivity, many guests find the service to be satisfactory overall. The impressive pool area, complemented by a charming garden and outdoor bar, provides a delightful retreat for relaxation. Despite minor variations in guest preferences regarding bed firmness, the overall consensus indicates a comfortable and restful sleep experience.
Rated as a three-star establishment, many guests feel the hotel exceeds expectations with a service quality akin to a higher-rated property. Its combination of comfort, convenience, and exceptional service makes 67 Airport Hotel Nairobi a standout choice for those needing an affordable yet satisfying stay near Nairobi's airport.
Categories
Spa
Accessible
Pool
Outdoor Pool
The Panari Hotel - Near Jomo Kenyatta International Airport7.5 mi from Embakasi
Hotel in Nairobi
8.2
Very GoodFrom $68
$
+4
Info
Summary of reviews
The Panari Hotel, conveniently situated near Jomo Kenyatta International Airport, is an ideal choice for travelers looking for strategic location and comfort. Guests consistently praise the hotel for its proximity to the airport, making flights accessible without the stress of long commutes. Its location offers excellent connectivity to local attractions while providing a tranquil environment away from city traffic. The rooms are spacious, clean, and often feature stunning views of Nairobi National Park. Guests appreciate the modern, well-appointed interiors, complete with comfortable beds and large bathrooms, which enhance the luxury feel of their stay.
The cleanliness of the hotel is frequently commended, with visitors noting the neatness and upkeep of the rooms and common areas. This is complemented by a dedicated staff known for their friendliness and professionalism, ensuring guests feel welcome and well-cared for. The breakfast buffet is widely lauded for its variety and quality, catering to diverse tastes and featuring unique options that delight visitors. Meanwhile, the hotel's dinner options, particularly the Indian dishes, receive positive feedback despite some concerns about pricing.
Additional amenities such as a large indoor swimming pool, fitness center, and ice skating rink add to the overall appeal, although occasional remarks about cleanliness and temperature of the pool are noted. Nevertheless, the pool remains a valued feature. Overall, the combination of excellent location, comfortable rooms, attentive staff, and diverse dining options makes The Panari Hotel a favored stopover for travelers in Nairobi, offering excellent value for money and a pleasant, convenient stay.
The cleanliness of the hotel is frequently commended, with visitors noting the neatness and upkeep of the rooms and common areas. This is complemented by a dedicated staff known for their friendliness and professionalism, ensuring guests feel welcome and well-cared for. The breakfast buffet is widely lauded for its variety and quality, catering to diverse tastes and featuring unique options that delight visitors. Meanwhile, the hotel's dinner options, particularly the Indian dishes, receive positive feedback despite some concerns about pricing.
Additional amenities such as a large indoor swimming pool, fitness center, and ice skating rink add to the overall appeal, although occasional remarks about cleanliness and temperature of the pool are noted. Nevertheless, the pool remains a valued feature. Overall, the combination of excellent location, comfortable rooms, attentive staff, and diverse dining options makes The Panari Hotel a favored stopover for travelers in Nairobi, offering excellent value for money and a pleasant, convenient stay.
Categories
Spa
Accessible
Pool
Indoor Pool
$
+4
Info
Categories
Accessible
Spa
Pool
Outdoor Pool
$
+8
Info
Categories
Spa
Accessible
Health & Safety
$
+1
Info
Summary of reviews
Ole Sereni enjoys consistent praise for its strategic and convenient location, especially for travelers needing quick access to Jomo Kenyatta International Airport and Wilson Airport. It's also near Nairobi National Park, providing unique views and a serene atmosphere despite being close to busy areas. The hotel's superb décor, friendly staff and good overall facilities add to its appeal for both convenience and comfort.
The breakfast buffet at Ole Sereni offers a range of choices that are largely appreciated, particularly the delicious omelettes and early start time, which is perfect for guests with early plans. The views during breakfast, showcasing wildlife from Nairobi National Park, enhance the dining experience. However, some guests noted the need for more variety and found the breakfast somewhat expensive.
Guests also generally enjoy the dinner options available at Ole Sereni with the rooftop bar and pizzas receiving particular praise. While there are occasional points of improvement, such as service speed and menu organization, the majority of guests find the food quality and staff to be excellent.
Rooms at Ole Sereni are frequently highlighted for their cleanliness and comfort. Modern furnishings, cozy ambiance and the general upkeep contribute to a relaxing stay. Some minor areas of improvement include occasional noise from the highway and issues with air conditioning, but overall, the rooms offer good value and a pleasant experience.
The staff at Ole Sereni are highly regarded for their friendliness, helpfulness and professionalism. Key staff members often receive specific mentions for their outstanding service, contributing significantly to the positive atmosphere and ensuring guests feel welcome and cared for.
The WiFi is reliable and fast, catering well to important tasks like streaming and video conferencing, though there are occasional brief interruptions. Spa and gym facilities are also praised for their quality with the sauna receiving particular acclaim. The pool area, while generally appreciated for its cleanliness and amenities, has room for improvements in size, shade provision and operational hours.
For families, while Ole Sereni offers good overall facilities and a convenient location, it does present some challenges such as a lack of a dedicated kids' menu and occasional navigation difficulties. The hotel's proximity to other outdoor facilities like Emara Sereny can be a plus.
The cozy and comfortable beds at Ole Sereni add to the overall pleasant stay, supported by high-quality linen and good bedding. The hotel provides a luxurious four-star experience with professional service and a fabulous rooftop bar. It's suitable for both business and romantic stays, offering excellent support for business activities and a picturesque setting for special occasions.
In summary, Ole Sereni stands out for its strategic location, comfortable amenities and exceptional staff, making it a popular choice for travelers seeking convenience, comfort and a scenic blend of city and nature.
The breakfast buffet at Ole Sereni offers a range of choices that are largely appreciated, particularly the delicious omelettes and early start time, which is perfect for guests with early plans. The views during breakfast, showcasing wildlife from Nairobi National Park, enhance the dining experience. However, some guests noted the need for more variety and found the breakfast somewhat expensive.
Guests also generally enjoy the dinner options available at Ole Sereni with the rooftop bar and pizzas receiving particular praise. While there are occasional points of improvement, such as service speed and menu organization, the majority of guests find the food quality and staff to be excellent.
Rooms at Ole Sereni are frequently highlighted for their cleanliness and comfort. Modern furnishings, cozy ambiance and the general upkeep contribute to a relaxing stay. Some minor areas of improvement include occasional noise from the highway and issues with air conditioning, but overall, the rooms offer good value and a pleasant experience.
The staff at Ole Sereni are highly regarded for their friendliness, helpfulness and professionalism. Key staff members often receive specific mentions for their outstanding service, contributing significantly to the positive atmosphere and ensuring guests feel welcome and cared for.
The WiFi is reliable and fast, catering well to important tasks like streaming and video conferencing, though there are occasional brief interruptions. Spa and gym facilities are also praised for their quality with the sauna receiving particular acclaim. The pool area, while generally appreciated for its cleanliness and amenities, has room for improvements in size, shade provision and operational hours.
For families, while Ole Sereni offers good overall facilities and a convenient location, it does present some challenges such as a lack of a dedicated kids' menu and occasional navigation difficulties. The hotel's proximity to other outdoor facilities like Emara Sereny can be a plus.
The cozy and comfortable beds at Ole Sereni add to the overall pleasant stay, supported by high-quality linen and good bedding. The hotel provides a luxurious four-star experience with professional service and a fabulous rooftop bar. It's suitable for both business and romantic stays, offering excellent support for business activities and a picturesque setting for special occasions.
In summary, Ole Sereni stands out for its strategic location, comfortable amenities and exceptional staff, making it a popular choice for travelers seeking convenience, comfort and a scenic blend of city and nature.
Categories
Spa
Accessible
Health & Safety
$
+5
Info
Summary of reviews
Eka Hotel Nairobi garners significant praise for its strategic location, which appeals to both business travelers and tourists alike. Situated conveniently near the airport and key attractions like the Nairobi National Park, the hotel offers easy access to the city center and industrial areas, making it ideal for short business trips or leisurely explorations. Guests appreciate the serene environment that complements its well-devised location, offering a peaceful yet accessible stay.
The breakfast experience at Eka Hotel Nairobi is frequently highlighted for its diverse and flavorful options, with many guests lauding the continental breakfast as superb. The variety and quality of the breakfast buffet leave a lasting positive impression, despite some noting the pricing is on the higher side. The attentive staff and pleasant setting further enhance the breakfast experience, making it a substantial start to the day for any traveler.
Rooms at the hotel are well-received for their cleanliness, modernity, and comfort. Guests find the accommodations spacious and suitable for short-term stays, with comfortable beds and additional amenities like refrigerators adding to the convenience. While minor maintenance could be addressed, the overall experience is one of comfort and relaxation amidst Nairobi's bustling environment.
Cleanliness is a standout feature at Eka Hotel Nairobi, with both the property and individual rooms maintaining a high standard. The efforts of the housekeeping staff are particularly noted, ensuring a neat and modern atmosphere that guests find appealing. The hotel's pristine environment, along with its proximity to the airport, makes it an attractive choice for those seeking a tidy and comfortable stay.
The staff at Eka Hotel Nairobi are consistently praised for their friendliness and professionalism, contributing significantly to a welcoming and efficient guest experience. Descriptions of the staff as fantastic, kind, and attentive are common, underscoring their commitment to providing high-quality customer service. While there's limited feedback suggesting improvements in friendliness, the overwhelming majority of reviews commend the staff's dedication and supportive nature.
Overall, Eka Hotel Nairobi is celebrated for its exceptional location, delightful breakfast offerings, clean and comfortable rooms, and outstanding staff, making it a preferred choice for a variety of travelers.
The breakfast experience at Eka Hotel Nairobi is frequently highlighted for its diverse and flavorful options, with many guests lauding the continental breakfast as superb. The variety and quality of the breakfast buffet leave a lasting positive impression, despite some noting the pricing is on the higher side. The attentive staff and pleasant setting further enhance the breakfast experience, making it a substantial start to the day for any traveler.
Rooms at the hotel are well-received for their cleanliness, modernity, and comfort. Guests find the accommodations spacious and suitable for short-term stays, with comfortable beds and additional amenities like refrigerators adding to the convenience. While minor maintenance could be addressed, the overall experience is one of comfort and relaxation amidst Nairobi's bustling environment.
Cleanliness is a standout feature at Eka Hotel Nairobi, with both the property and individual rooms maintaining a high standard. The efforts of the housekeeping staff are particularly noted, ensuring a neat and modern atmosphere that guests find appealing. The hotel's pristine environment, along with its proximity to the airport, makes it an attractive choice for those seeking a tidy and comfortable stay.
The staff at Eka Hotel Nairobi are consistently praised for their friendliness and professionalism, contributing significantly to a welcoming and efficient guest experience. Descriptions of the staff as fantastic, kind, and attentive are common, underscoring their commitment to providing high-quality customer service. While there's limited feedback suggesting improvements in friendliness, the overwhelming majority of reviews commend the staff's dedication and supportive nature.
Overall, Eka Hotel Nairobi is celebrated for its exceptional location, delightful breakfast offerings, clean and comfortable rooms, and outstanding staff, making it a preferred choice for a variety of travelers.
Categories
Spa
Accessible
Health & Safety
$
+2
Info
Staying at the Boma hotel means hospitality with a conscience. Guests can feel good staying at the Boma as all profits go the Kenyan Red Cross. Enjoy world class bars and restaurants, rooms with all the amenities and a gym, spa, and sauna facilities.
Summary of reviews
The Boma Nairobi is a highly recommended hotel for those looking for a convenient stay near the airport or city center. The location is perfect for airport drop off and pick up and the hotel is in a nice and quiet area. The breakfast has a good and extensive selection with delicious food, although some guests have mentioned that it could be a bit better for its cost. The dinner experience has mixed reviews, but the food in the restaurant was mostly enjoyed by guests. The spacious rooms boast modern finishes and beautiful decor that is well maintained and kept clean. The hotel places great emphasis on cleanliness and maintenance, ensuring a pleasant stay for guests. The staff is exceptional with many guests praising their friendly, helpful, professional and accommodating service. The spa is amazing and reasonably priced and the swimming pool is a nice addition to any stay. The comfortable beds are highly praised by guests, although some have noted minor issues. Overall, The Boma Nairobi is a stunning hotel that exudes luxury and comfort, providing a 4/5 star experience at a reasonable price.
Categories
Spa
Accessible
Luxury
$
+9
Info
Summary of reviews
Boma Inn Nairobi is widely appreciated by guests for its strategic and convenient location, situated near Jomo Kenyatta International Airport and Wilson Airport. This positioning makes it an ideal choice for travelers with onward journeys to destinations like the Masai Mara. The hotel's setting in a quiet, secure neighborhood surrounded by government buildings ensures a peaceful environment while offering easy access to Nairobi's bustling business district, popular malls, and wildlife attractions such as Nairobi National Park and the Giraffe Center.
Guests consistently praise the value offered by Boma Inn, noting the affordability, cleanliness, and comfort of the accommodation. The staff is lauded for their friendly and professional service, contributing to a welcoming and pleasant atmosphere. The breakfast experience stands out as exceptional, with a buffet offering a wide range of delicious options that cater to diverse tastes. Despite suggestions that breakfast might be on the pricier side, the quality and satisfaction remain highly praised.
The rooms at Boma Inn Nairobi are described as comfortable and well-equipped, with many highlighting the cozy atmosphere and cleanliness. Guests appreciate the comfortable beds, and while some rooms may be more compact, they are functional and well-kept. Access to nearby Boma Hotel facilities adds to the convenience of the stay. The hotel's focus on cleanliness and security is a recurring theme, bolstered by the professional and courteous service provided by the staff.
The staff at Boma Inn Nairobi receives exceptional reviews for their warm, helpful, and professional demeanor, significantly enhancing the overall guest experience. Notable individuals like Malcom and Phillip at the reception contribute positively to guest interactions, ensuring requests are met with efficiency and precision. Although the WiFi connection is inconsistent, with stronger performance in the lobby than in rooms, guests find the amenities offered, including the quality of the beds and pleasant environment, make for a restful and satisfying overall stay.
Guests consistently praise the value offered by Boma Inn, noting the affordability, cleanliness, and comfort of the accommodation. The staff is lauded for their friendly and professional service, contributing to a welcoming and pleasant atmosphere. The breakfast experience stands out as exceptional, with a buffet offering a wide range of delicious options that cater to diverse tastes. Despite suggestions that breakfast might be on the pricier side, the quality and satisfaction remain highly praised.
The rooms at Boma Inn Nairobi are described as comfortable and well-equipped, with many highlighting the cozy atmosphere and cleanliness. Guests appreciate the comfortable beds, and while some rooms may be more compact, they are functional and well-kept. Access to nearby Boma Hotel facilities adds to the convenience of the stay. The hotel's focus on cleanliness and security is a recurring theme, bolstered by the professional and courteous service provided by the staff.
The staff at Boma Inn Nairobi receives exceptional reviews for their warm, helpful, and professional demeanor, significantly enhancing the overall guest experience. Notable individuals like Malcom and Phillip at the reception contribute positively to guest interactions, ensuring requests are met with efficiency and precision. Although the WiFi connection is inconsistent, with stronger performance in the lobby than in rooms, guests find the amenities offered, including the quality of the beds and pleasant environment, make for a restful and satisfying overall stay.
Categories
Spa
Accessible
Sustainability Journey
$
+10
Info
Summary of reviews
La Maison Royale South C in Nairobi emerges as a highly favored choice for travelers, particularly due to its strategic location near major airports, providing easy access to Jomo Kenyatta International Airport and Wilson Airport. The hotel offers a peaceful and secure environment, complemented by friendly and attentive staff who go out of their way to make guests feel welcome, as well as clean and modern rooms equipped with all necessary amenities.
Guests praise the delightful breakfast buffet, noted for its variety and healthy options, adding to the enjoyment of their stay. Indian cuisine featured in the restaurant stands out as a highlight, though some improvements could be made in service efficiency and menu diversity. Despite occasional mixed feedback on WiFi connectivity, many guests found it reliable and strong in key areas, facilitating convenient communication.
Comfortable beds are a standout feature, consistently ensuring a restful night's sleep. The hotel's cleanliness is commended, with a meticulous approach that enhances the overall guest experience. The well-equipped rooms, modern facilities, and a welcoming atmosphere contribute positively, making La Maison Royale South C a favored choice for business travelers and tourists seeking value for money and convenience.
Guests praise the delightful breakfast buffet, noted for its variety and healthy options, adding to the enjoyment of their stay. Indian cuisine featured in the restaurant stands out as a highlight, though some improvements could be made in service efficiency and menu diversity. Despite occasional mixed feedback on WiFi connectivity, many guests found it reliable and strong in key areas, facilitating convenient communication.
Comfortable beds are a standout feature, consistently ensuring a restful night's sleep. The hotel's cleanliness is commended, with a meticulous approach that enhances the overall guest experience. The well-equipped rooms, modern facilities, and a welcoming atmosphere contribute positively, making La Maison Royale South C a favored choice for business travelers and tourists seeking value for money and convenience.
Categories
Spa
Accessible
Pool
Indoor Pool
$
+7
Info
Categories
Spa
Accessible
Sustainability Journey
$
+1
Info
Opened in 1902, Sarova Stanley is one of the first luxury hotels in Nairobi, maintaining a 5 star status today. This property is great for hosting conferences, enjoying a honeymoon, or having a culinary experience at one of their restaurants. Enjoy the antique yet luxurious charm of Sarova Stanley.
Summary of reviews
Sarova Stanley Hotel, Nairobi is a luxurious and historic hotel located in the heart of Nairobi, making it the perfect choice for both business and leisure travelers. Guests rave about the hotel's exceptional location, which is close to major tourist sites and restaurants. The breakfast is described as fantastic, incredible and exceptional with a great variety of food available and friendly staff. The rooms are spacious and well-furnished, although some guests found them slightly dated. The hotel is generally clean and hygienic with a few isolated incidents of dirty rooms and bathrooms. The staff is exceptional with guests praising them for their helpfulness, efficiency and courteousness. The pool is clean and enjoyable and the hotel's central location allows guests to enjoy the vibrant nightlife scene in the area. The beds are extremely comfortable and the hotel's old-world charm and charisma add to the overall ambience. Although the wifi may not be perfect, it's still possible to stay connected during your stay. The hotel is well-regarded as a great spot for work and play with top-notch amenities and excellent customer service. Overall, Sarova Stanley Hotel, Nairobi is a magnificent hotel with exceptional facilities and services, providing guests with an upper-class stay.
Categories
Spa
Accessible
Luxury
$
+11
Info
Summary of reviews
Hillpark Hotel is consistently praised for its prime location, offering guests a tranquil and safe environment while remaining conveniently close to the city center. Visitors appreciate its proximity to shopping malls, the CBD, and transport hubs such as the airport, making it ideal for those attending events or workshops. Despite its slight isolation from lively urban areas, guests value the serene backdrop combined with easy access to key amenities.
The breakfast experience at Hillpark Hotel varies, with some guests enjoying the quality and variety of the buffet. While certain visitors applaud the offerings, others suggest improvements for inclusivity, especially for international tastes, and advocate for breakfast to be included in the room package.
Guests frequently commend the hotel's rooms for being comfortable, clean, and spacious. Despite meeting essential needs, some guests find them basic and small for the price. Critiques regarding the absence of air conditioning or fans highlight areas for improvement, alongside calls for refurbishment due to signs of aging. Nevertheless, cleanliness stands out as a significant positive, with rooms consistently maintained in a neat and tidy condition.
Hillpark Hotel's cleanliness impresses travelers, who note the spotless maintenance of rooms and facilities, including bathrooms and the lovely pool area. The hotel's commitment to hygiene and smooth operations enhances its appeal as a reliable and comfortable accommodation choice.
Staff at Hillpark Hotel receive high praise for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests emphasize the team's attentiveness and willingness to assist, noting the exceptional service by the operations manager and restaurant staff. While reception occasionally struggles to maintain cheerfulness, the overall staff experience is overwhelmingly positive, characterized by their warm and accommodating nature.
The breakfast experience at Hillpark Hotel varies, with some guests enjoying the quality and variety of the buffet. While certain visitors applaud the offerings, others suggest improvements for inclusivity, especially for international tastes, and advocate for breakfast to be included in the room package.
Guests frequently commend the hotel's rooms for being comfortable, clean, and spacious. Despite meeting essential needs, some guests find them basic and small for the price. Critiques regarding the absence of air conditioning or fans highlight areas for improvement, alongside calls for refurbishment due to signs of aging. Nevertheless, cleanliness stands out as a significant positive, with rooms consistently maintained in a neat and tidy condition.
Hillpark Hotel's cleanliness impresses travelers, who note the spotless maintenance of rooms and facilities, including bathrooms and the lovely pool area. The hotel's commitment to hygiene and smooth operations enhances its appeal as a reliable and comfortable accommodation choice.
Staff at Hillpark Hotel receive high praise for their friendliness and helpfulness, contributing to a welcoming atmosphere. Guests emphasize the team's attentiveness and willingness to assist, noting the exceptional service by the operations manager and restaurant staff. While reception occasionally struggles to maintain cheerfulness, the overall staff experience is overwhelmingly positive, characterized by their warm and accommodating nature.
Categories
Spa
Accessible
Family
$
+2
Info
Best Western Nairobi has all the facilities and amenities to cater to the international traveler. Whether guests are here for business or pleasure, they can take comfort knowing that an experienced hotel such as this will anticipate their needs.
Summary of reviews
The Best Western Plus Meridian Hotel is highly favored for its prime location in the heart of Nairobi, providing easy access to key city attractions and establishments. Guests can easily explore the Central Business District, landmarks like the Convention Centre and Masai Market and enjoy the vibrant city atmosphere while benefiting from the hotel's tranquil environment. The convenience of being close to major roads and the airport further enhances its appeal. Despite a few safety concerns at night, the central localization coupled with the commendable staff and clean rooms make it a top recommendation for both business and leisure travelers.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
The breakfast offerings at the hotel are consistently praised with guests enjoying a diverse and high-quality buffet that includes an array of hot and cold dishes, fresh fruits, pastries and made-to-order items like omelets. The attentive and professional service at breakfast, often highlighted by individual staff members, enhances the experience. Although minor issues such as the need for more variety or occasional temperature problems are mentioned, the breakfast remains a standout feature.
Dinner at the hotel receives mixed reviews. The ambiance and service are frequently praised and many guests enjoy the delicious and well-prepared dishes with a variety of options, including vegan and gluten-free selections. However, some diners find the menu lacks variety and note occasional disappointments with specific dishes. Despite these critiques, the hotel's dining offerings are generally satisfactory and provide good value for money.
The rooms at Best Western Plus Meridian Hotel are widely recognized for their cleanliness and comfort. Guests appreciate the spaciousness in some rooms and the essential amenities provided. Daily housekeeping ensures that the rooms remain tidy and inviting. However, some reviews point out that the interiors can be dated and issues such as lack of ventilation, small room size and occasional maintenance problems are noted. Despite these drawbacks, the overall room experience is positive, especially for short-term stays, thanks to the efficient room service and attentive staff.
Cleanliness is a strong point at the hotel with high standards maintained throughout, including rooms, bathrooms and common areas. The cleaning staff is diligent and thorough, contributing to a comfortable and pleasant stay. Although isolated incidents of mold and unmet expectations were reported, the general feedback on cleanliness is overwhelmingly positive.
Guests frequently commend the impressive hospitality and dedication of the hotel's staff. Described as friendly, welcoming and always ready to assist, they enhance the overall experience with their professionalism and attentiveness. Specific staff members are often noted for their exceptional service. This remarkable customer service consistently exceeds guest expectations.
The WiFi service at the hotel is a mixed experience. While some guests appreciate the strong and fast connections in designated areas like the restaurant, others report significant issues with inconsistency and unreliability in the rooms and on higher floors. Overall, improvement is needed to ensure a more consistent internet experience throughout the hotel.
The spa provides a generally positive experience with excellent service and clean, relaxing facilities. While the spa is appreciated for its value and quality of treatments, some guests noted occasional closures and the need for quick renovations. Despite these issues, the spa remains a positive amenity.
The gym receives mixed reviews, being recognized for its long opening hours and availability of equipment. However, the facility's small size and occasional non-functional machines indicate room for improvement. Nonetheless, it remains a useful amenity for guests seeking to maintain their fitness routines.
The rooftop pool is a unique and appreciated feature, offering stunning city views and a clean, well-maintained environment. The heated pool adds to its appeal, although its small size and occasional maintenance issues are noted drawbacks. Despite these, the pool is a pleasant retreat for guests.
Parking at the hotel is generally praised for its convenience, safety and availability with options like bus and airport parking, valet services and complimentary parking. Although some guests mentioned insufficient spaces, the overall parking experience is positive.
Families find the hotel accommodating with its range of family-friendly rooms and amenities, making it a comfortable and enjoyable stay for visitors with children. The inclusive atmosphere and practical features cater well to family needs.
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