Estérel Resort, situated in a stunning natural setting with breathtaking views of a tranquil lake, offers an ideal getaway for relaxation and adventure. Just a short drive from Montreal and near the charming town of Saint Sauveur, it provides a picturesque escape surrounded by lush forests. Guests laud the beautiful lake views from rooms, balconies and outdoor facilities, adding to the serene atmosphere. The resort’s clean and spacious environment, combined with excellent amenities and access to nature, makes it a rejuvenating retreat.
The breakfast experience at Estérel Resort is highly praised for its quality and variety, including a standout Sunday brunch. The dining ambiance is enhanced by a dining room with large windows. While most guests find the breakfast to be a highlight, a few mentions of slow service and high costs do arise.
Dinner at the resort is generally appreciated for its quality and service with particular praise for establishments like Chais58 and Le Rok. However, high dining costs and occasional inconsistencies in quality and service have been noted. Despite these drawbacks, the attentive staff and memorable dining ambiance, especially the lake views, receive positive feedback.
Rooms at Estérel Resort are modern, spacious and well-equipped with amenities like fireplaces, kitchenettes and comfortable beds. The cleanliness and upkeep of the rooms are frequently praised, adding to the luxurious feel. While most rooms meet guests’ expectations, some inconsistencies in cleanliness and maintenance have been noted.
Guests have mixed feedback about the resort’s cleanliness. Many commend the spotless condition of areas like the outdoor baths, pools and spas. However, inconsistencies in housekeeping and public space cleanliness, such as spider webs in the restaurant and improperly cleaned pools, are noted by some visitors.
The staff at Estérel Resort is widely praised for their friendliness, attentiveness and professionalism, contributing to a welcoming atmosphere. While occasional lapses in service quality are mentioned, the positive interactions with staff significantly enhance the overall guest experience.
The Wi-Fi service at the resort receives mixed reviews with some describing it as poor, slow and unreliable, leading to frustration for guests needing a stable connection. Additionally, the check-in process has been noted as lengthy and sometimes problematic.
The spa offers a variety of experiences with many guests enjoying the clean facilities, thermal areas and quality treatments. Despite issues with maintenance and cleanliness in some areas, the overall ambiance of the spa is inviting and contributes significantly to relaxation. Access to the spa and accompanying facilities like saunas and thermal baths are appreciated, albeit requiring periodic updates.
The gym facilities at Estérel Resort are described as adequate and functional with basic equipment meeting most fitness needs. Some equipment is noted as broken, suggesting the gym could benefit from an upgrade.
The heated outdoor pools and thermal baths are generally appreciated, though concerns about cleanliness and overcrowding are noted. The pool and spa facilities are popular, contributing to the overall positive experience for many visitors.
For winter activities, Estérel Resort is ideally located near several ski resorts and offers a range of outdoor options, including skiing, snowshoeing and skating on the lake. These activities enhance the appeal of the resort as a winter retreat.
Overall, Estérel Resort receives high praise for its comfortable accommodations, particularly the quality of its beds, which are described as super cozy and perfect for a restful night’s sleep.
Best Western Hotel St. Jerome is highly praised for its prime location near Highway 15 and close to Montreal, providing convenient access to major routes, nearby airports and a variety of outdoor and shopping activities. The hotel's proximity to the Petit Train du Nord bike trail, numerous restaurants and a gas station, along with ample parking, enhances its overall appeal.
Guests consistently commend the hotel's breakfast, describing it as delicious, diverse and of exceptional quality with complimentary options ranging from takeout items to a full, hot à la carte menu. The dinner experience also receives high marks for its generous portions and excellent taste, though the restaurant's popularity sometimes leads to slower service.
The rooms are a highlight, known for being impeccably clean, spacious and comfortable with very comfortable beds and a quiet environment. The cleanliness of both the rooms and the entire establishment is often noted, contributing to a pleasant stay.
The staff at Best Western Hotel St. Jerome receive frequent praise for their exceptional service and professionalism. Guests appreciate the warm, welcoming attitude during check-in and the staff's willingness to go above and beyond to assist. The professionalism and attentiveness of the team significantly enhance the overall guest experience.
The hotel’s outdoor pool garners mixed reactions with many appreciating the family-friendly appeal and maintenance, though some find the water too cold and have experienced operational issues. Despite these minor setbacks, the general sentiment remains positive, particularly regarding its appeal to children.
In summary, Best Western Hotel St. Jerome excels in providing a convenient, comfortable and hospitable environment for a diverse range of guests with high marks for cleanliness, quality dining and exceptional staff service.