Guests of the Dusit Thani Guam Resort consistently rave about the friendly and approachable staff. Many describe the staff as super awesome, helpful and pleasant, though there are isolated reports of some unkind or unaccommodating behavior, particularly over the phone with reservations and restaurant bookings. Still, the restaurants and staff are largely described as amazing and the pool staff are even referred to as "badass." The spa is also praised. While some guests note that some staff members, particularly a Korean employee, were less friendly or accommodating, most guests report that the staff takes great care to provide great service and many note that the employees are well-trained and hard-working. Overall, guests report good experiences with the staff, even if some feel that certain individuals could be a bit more friendly or attentive.
