Info
Summary of reviewsSOMMOS Hotel Benasque Spa enjoys high praise for its central yet tranquil location in Benasque, offering easy access to local attractions and stunning mountain views, making it an ideal base for exploring the Pyrenees. The combination of a prime location, quality services and well-appointed rooms enhances its appeal for both relaxation and adventure.
The hotel's breakfast significantly contributes to the positive guest experience. The buffet-style breakfast is widely praised for its variety and quality, offering options like fruit, pastries, cold cuts and beverages, including accommodations for dietary restrictions. Despite minor criticisms of simplicity, most guests find it a strong asset.
Dining experiences at the hotel receive commendable feedback with many appreciating the well-prepared and delicious dinners. Though there are occasional comments on long wait times and specific dish quality, the restaurant's affordability and value for money stand out. The operational aspects, like transferring between buildings for dining and excluded drinks, are noted but do not overshadow the general satisfaction.
Guests find the rooms clean, comfortable and spacious, often enjoying picturesque mountain views. The modern design and new renovations are well-received, despite some noting outdated furniture and a lack of amenities like tea or coffee-making facilities. The overall feedback emphasizes a pleasant stay highlighted by the room’s cleanliness and spaciousness.
Cleanliness remains a standout feature with guests consistently impressed by the immaculate state of the rooms and facilities. The professional and friendly cleaning staff further enhance this positive perception, ensuring a hygienic and comfortable stay.
The exceptionally friendly and attentive staff are frequently highlighted as pivotal to the guests' positive experiences. From reception to dining services, the staff's professionalism, warmth and dedication to maintaining cleanliness and safety are particularly appreciated.
The spa area is highly regarded, offering a relaxing and comforting environment with facilities like a heated pool and Jacuzzi. While some guests mention additional fees and limited services, the overall consensus appreciates the spa’s contribution to a relaxing stay.
The gym, although sometimes fully booked and poorly ventilated, is considered a valuable addition, offering a complete range of cardio and weight equipment.
Pool amenities receive mixed but predominantly positive feedback. Guests enjoy the indoor heated pool and Jacuzzi, especially after mountain activities. The pool area's cleanliness and family-friendliness contribute to its favorable rating, despite some calls for updates and occasional maintenance issues.
Parking presents some challenges with limited spaces and additional fees, but alternative nearby options provide some relief. Motorcycle parking and advanced reservations are recommended to secure a spot.
The hotel's family-friendly atmosphere, comfortable family rooms and special amenities for children are well-received. However, age restrictions in the spa area and logistical constraints for very young children suggest room for improvement in accommodating all family needs.
For skiing enthusiasts, the hotel’s proximity to Cerler ski slopes is a significant draw. Easy access to the ski lifts and comfortable accommodations make it highly recommended for ski trips, despite the hotel's older infrastructure.
In summary, SOMMOS Hotel Benasque Spa stands out for its excellent location, friendly staff, clean and comfortable rooms and enjoyable breakfast and dining experiences. The hotel’s spa, gym and pool facilities add to the overall satisfaction, making it a preferred choice for both relaxation and adventure in the Pyrenees.
Show moreRead review summaries for all categories
Categories
