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Summary of reviewsHotel de la Poste in Esch-sur-Alzette receives widespread acclaim for its prime location. Nestled in the heart of the city on a pedestrian street, it offers guests easy access to shops, restaurants, and cultural landmarks, all within a quiet yet central setting. Public transport, including the train station, is conveniently close, making it appealing for those exploring the town.
The breakfast at the hotel has varied reviews, with many praising the selection of sweet and savory items, fresh juices, and homemade products. The friendly staff enhance the dining experience, though some guests feel the selection could be improved and dislike having to order in advance.
Guests enjoy the spacious, clean, and comfortable rooms, which provide a relaxing retreat. The soundproof windows ensure peace in the city's heart, although there are some mentions of outdated amenities and the need for bathroom renovations. Most visitors acknowledge the good value for money and appreciate the friendly staff's warm hospitality.
Cleanliness in the hotel receives mixed feedback, with many describing their rooms as well-maintained while others note areas in need of better upkeep and modernization. The attentive and courteous staff substantially contribute to a positive guest experience, adeptly handling needs and offering local insights.
WiFi at the hotel presents a varied guest experience, with many finding it reliable, though some report connectivity issues. The parking facilities, with an underground garage, are generally seen as convenient, despite being narrow.
Bedding comfort is largely appreciated, particularly the spacious and comfortable beds, although a minority find some mattresses too firm. As for the hotel’s four-star rating, guests often feel that certain amenities and room maintenance fall short of this standard, indicating areas for improvement.
Overall, Hotel de la Poste is praised for its exceptional location, friendly staff, and comfortable accommodations, with room for enhancement in specific areas to fully meet expectations. Show more
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Categories
Dog Friendly Hotel
Business Hotel
Hotel with Parking
4-Star Hotel
Room Types
Deluxe Double Room with BalconyIncludes a flat-screen TV, free Wi-Fi and a tea/coffee maker and a balcony.
Comfort Double RoomIncludes a flat-screen TV, free Wi-Fi and a tea/coffee maker.
Standard Double RoomOffering free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room offers soundproof walls, a tea and coffee maker, a wardrobe, a flat-screen TV with cable channels, as well as city views. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
Hotel de la Poste is consistently praised for its outstanding and perfectly central location in Esch-sur-Alzette. Nestled within the heart of the town, the hotel is situated on a pedestrian street that offers a serene environment, despite being surrounded by an array of shops, restaurants, and vibrant businesses. Guests appreciate the ease of access to public transport, with the train station being just a short walk away.
Those staying at the hotel enjoy the convenience of having everything within walking distance, from charming cafés and restaurants to cultural landmarks like the local theater. The proximity to the bustling shopping promenade adds to the appeal, making it an ideal base for those who wish to explore the city leisurely. The location is particularly noted for being both central and quiet, offering guests a tranquil experience despite being in the midst of the city's lively activities.
While there are occasional comments on noise levels and limited Sunday activities, the majority of guests highlight the superb location as a major advantage. The hotel's geographical placement is described as very beautiful, affirming its reputation as a charming establishment right in the center of the pedestrian zone. Overall, Hotel de la Poste provides an excellent location for guests seeking convenience and access to Esch-sur-Alzette's offerings.
Breakfast
At HOTEL de la POSTE, breakfast experiences greatly vary among guests, creating a diverse tapestry of opinions. Many guests praise the breakfast for its variety and quality, highlighting an excellent selection of sweet and savory options, freshly squeezed orange juice, and tasty homemade products. The hearty and refined breakfast buffet is a delight for some, boasting cakes, cheeses, and a range of baked goods. Friendly and professional staff add to the pleasant dining experience for many visitors.
However, other guests feel that the breakfast could use some improvement. Criticisms include limited options and a process that requires selections to be made a day in advance, which leaves some guests dissatisfied. Some reviews mention the breakfast as basic, with room for enhancement in terms of variety and appeal. The requirement of filling out a paper upon arrival and additional costs for what some perceive as a minimal offering were noted as less favorable aspects.
Nonetheless, the location and taste of the breakfast remain appreciated, and it's clear that while there is room for growth, the breakfast at HOTEL de la POSTE has elements that cater well to diverse tastes.
Rooms
At HOTEL de la POSTE, guests can expect a pleasant stay with a strong emphasis on cleanliness and comfort in a charming, quiet location. The rooms are often praised for being spacious and clean, providing a cosy retreat in the heart of the city’s pedestrian zone. Many guests appreciate the quiet atmosphere, enhanced by soundproof windows, making it a peaceful haven for rest despite the hotel's central location.
Comfortable bedding is frequently highlighted, ensuring a restful night's sleep. While some rooms may be described as simple with minimal amenities, they offer a good price-performance ratio. There’s a consistent appreciation for the warmth and friendliness of the staff, creating a welcoming environment.
It's worth noting that while some maintenance and modernization are needed—particularly in the bathrooms—these factors are generally outweighed by the positives. Guests sometimes face inconsistent room views, but overall, the accommodations are deemed satisfactory for short stays. The lack of air conditioning and certain amenities, such as a minibar, might be a minor inconvenience, but the combination of functional facilities and a favourable location make HOTEL de la POSTE a reliable choice for visitors.
Beds
Hotel de la Poste offers an overall satisfying sleeping experience for its guests, with many reviews highlighting the comfort and quality of the bedding. Visitors frequently appreciate the good mattresses and find the beds to be comfortable, with some describing them as delicious and super comfortable. Notably, guests enjoy the spaciousness of the beds, especially the wide king size beds available. However, there are occasional mentions of beds being not comfortable for some individuals, with specific concerns about hard mattresses and the sensation of springs in certain beds. Despite these isolated observations, many guests express that they slept well, attesting to the hotel's ability to provide a restful night's sleep.
Cleanliness
HOTEL de la POSTE offers a mixed experience when it comes to cleanliness, with a notable divergence in guest reviews. Many guests emphasize the cleanliness of the rooms, often describing them as clean, well-maintained, and quiet, contributing positively to their overall stay. The staff is frequently mentioned as friendly and attentive, enhancing the guest experience with their helpful demeanor. Cleanliness and a warm welcome are consistent highlights, paired with decor that carries a nostalgic charm.
However, some reviews mention the rooms' conditions as outdated, with instances of musty smells, dust, or hair found in the bathroom, which may detract from the overall appeal. Specific areas like bathrooms often come up as needing renovation, indicating potential maintenance issues. A few guests found the general cleanliness below standard, describing parts of the hotel as run-down or dirty. Despite these drawbacks, the spaciousness and adequacy of rooms receive positive remarks, providing comfort despite occasional lapses in cleanliness.
Overall, HOTEL de la POSTE appears to have room for improvement in maintaining consistent cleaning standards, particularly in older sections of the property. While many guests leave satisfied with the cleanliness of their accommodations, others suggest a need for updates and better upkeep to ensure a universally positive experience.
Staff
At HOTEL de la POSTE, guests consistently praise the exceptionally friendly and helpful staff, making their stay notably enjoyable. The staff members are attentive to the needs of their guests and strive to create a welcoming environment. Many reviewers commend the staff's kindness, quick assistance, and their proactive approach to ensure everything runs smoothly, from booking taxis to providing local recommendations. Guests appreciate the staff's fluency in English and courteous demeanor, adding to the overall pleasant experience.
Despite a few hiccups, such as minor language barriers and occasional check-in errors, the positive interactions predominantly highlight the staff's genuine effort to accommodate guests and make them feel at home. Visitors also note the hearty breakfast offerings and the hotel's advantageous location, further enhanced by the warm service provided by the team. Overall, the friendly and attentive staff play a crucial role in shaping the favorable guest experiences at HOTEL de la POSTE.
Wi-Fi
The WiFi experience at HOTEL de la POSTE presents a mixed bag, with guests noting both positive and negative aspects. Many visitors find the internet connection reliable and working well, with mentions of good and great WiFi service. However, there are also reports of weak or broken WiFi, and some guests note a lack of communication regarding ongoing issues. Despite these occasional setbacks, the hotel succeeds in providing satisfactory WiFi service to several guests. Overall, while some find the WiFi connectivity up to par with expectations, others have faced challenges, leading to a somewhat inconsistent experience in terms of internet access.
Parking
Hotel de la Poste in Luxembourg offers convenient parking facilities that are generally appreciated by guests. The hotel provides access to a private underground garage, which is highly valued for its practicality and accessibility. Located behind the hotel with an entrance from a side street, the garage allows direct access to the hotel premises, making it easy for guests to transition from their vehicle to their accommodation.
Guests can reserve parking spaces in advance, ensuring availability during their visit. The charge for using the parking facility is a reasonable €12 per day, considered a worthwhile investment for those looking to leave their car securely while exploring Luxembourg. The accommodation boasts the convenience of having parking directly beneath the hotel, described by visitors as a great advantage.
While the parking garage is described as functional and convenient, it does have a few challenges. Some guests noted that the spaces are quite narrow, making maneuvering a bit difficult for larger vehicles. There are also limited spots available, so booking ahead is recommended. The garage is described as somewhat cramped and dark, which may require extra care when parking.
Despite these few drawbacks, guests generally emphasize the practicality of having an underground parking option, which alleviates the hassle of searching for street parking in the busy city area. For those willing to navigate the tight spaces, the secure, hotel-owned garage provides a satisfactory solution for storing vehicles during their stay.
4 Star
HOTEL de la POSTE has been positioned with a four-star rating, but guest reviews suggest it falls short of expectations for such a status. Visitors commonly note the lack of amenities typically associated with four-star accommodations, such as minibars and air conditioning, which seem to be absent. Issues with room maintenance have been highlighted, indicating that both the upkeep and materials used could be improved to meet the standards associated with luxury hotels. There are also comments about fees, which hint at a mismatch between the services provided and the cost. Overall, guests express disappointment, suggesting that the hotel aligns more closely with a lower star rating and urging enhancements to better meet the four-star promise.
No, HOTEL de la POSTE doesn't have any pool.
No, a spa isn't available at HOTEL de la POSTE.
Yes, HOTEL de la POSTE welcomes dogs.
Yes, parking facilities are available at HOTEL de la POSTE.