Red Roof Inn PLUS+ Philadelphia Airport
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Summary of reviewsRed Roof Inn PLUS+ Philadelphia Airport is predominantly praised for its strategic location. It offers convenient proximity to Philadelphia Airport, Citizen One Ballpark and the city center, as well as easy access to highways, making it a practical choice for travelers. The nearby dining options are also a noted advantage. However, some guests express concerns about the immediate neighborhood, but overall, the location is recognized as a significant plus and good value for money.
The rooms receive mixed reviews. Many guests find them spacious with comfortable beds that align with online photos. Cleanliness is appreciated in some instances with several highlighting the roominess and comfort. Yet, issues such as unpleasant odors, inadequate cleaning, small bathrooms and lack of basic amenities in some rooms detract from the overall room quality.
Cleanliness of the hotel varies widely according to guest experiences. While some travelers find their rooms clean and comfortable, a significant number report serious cleanliness issues, including dirty linens, unpleasant odors, bugs and insufficient bathroom cleaning. These issues extend to the hallways and exterior, suggesting a need for improved housekeeping practices.
The staff is noted for its courteous and friendly nature with particular mention of a helpful receptionist. However, there are frequent complaints about unprofessional and rude behavior from other staff members. Additionally, problems with customer service, such as improper handling of payments, contribute to a mixed perception of the hotel’s service quality.
Regarding beds, many guests highlight the comfort and cleanliness of the mattresses, making it a frequently mentioned positive aspect. However, some guests encounter discomfort due to worn-out mattresses and occasional cleanliness issues, such as bugs and burn holes in bedspreads.
The hotel’s dog-friendly policies receive positive feedback. It allows both dogs and cats without additional fees, making it an affordable and convenient option for pet owners. The ample space for walking pets and the friendly demeanor of the staff towards pets further contribute to a positive experience for travelers with furry companions.
Overall, while the location, bed comfort and pet-friendly policies stand out positively, the hotel faces significant challenges with cleanliness and inconsistent customer service.
Categories
The rooms receive mixed reviews. Many guests find them spacious with comfortable beds that align with online photos. Cleanliness is appreciated in some instances with several highlighting the roominess and comfort. Yet, issues such as unpleasant odors, inadequate cleaning, small bathrooms and lack of basic amenities in some rooms detract from the overall room quality.
Cleanliness of the hotel varies widely according to guest experiences. While some travelers find their rooms clean and comfortable, a significant number report serious cleanliness issues, including dirty linens, unpleasant odors, bugs and insufficient bathroom cleaning. These issues extend to the hallways and exterior, suggesting a need for improved housekeeping practices.
The staff is noted for its courteous and friendly nature with particular mention of a helpful receptionist. However, there are frequent complaints about unprofessional and rude behavior from other staff members. Additionally, problems with customer service, such as improper handling of payments, contribute to a mixed perception of the hotel’s service quality.
Regarding beds, many guests highlight the comfort and cleanliness of the mattresses, making it a frequently mentioned positive aspect. However, some guests encounter discomfort due to worn-out mattresses and occasional cleanliness issues, such as bugs and burn holes in bedspreads.
The hotel’s dog-friendly policies receive positive feedback. It allows both dogs and cats without additional fees, making it an affordable and convenient option for pet owners. The ample space for walking pets and the friendly demeanor of the staff towards pets further contribute to a positive experience for travelers with furry companions.
Overall, while the location, bed comfort and pet-friendly policies stand out positively, the hotel faces significant challenges with cleanliness and inconsistent customer service.
Hotel with Parking
This hotel provides parking and is located near the Philadelphia Airport, suitable for guests arriving by car.
Accessible Hotel
Providing accessible options, this hotel is set up to accommodate guests with accessibility needs, aiming for a comfortable stay with necessary features and ease of access.
3-Star Hotel
This hotel provides basic accommodations at an affordable price, suitable for budget-conscious travelers. Its location near the Philadelphia Airport offers convenience for short stays.
Dog Friendly Hotel
Guest Reviews
The Red Roof Inn PLUS+ Philadelphia Airport receives mixed feedback from guests concerning its location. Primarily praised for its proximity to the Philadelphia Airport, the hotel is also noted as being conveniently near Citizen One Ballpark and the city center. Many guests appreciate its easy access to highways, making it a practical choice for those traveling by car. The surrounding area boasts a variety of dining options with multiple restaurants located within walking distance of the hotel.
Despite some concerns about the immediate neighborhood, the location is often highlighted as a significant plus. Guests find it easy to navigate and recognize it as a good value for the price. Overall, the hotel's position near the airport, dining spots and major roads stands out as its strongest feature.
Red Roof Inn PLUS+ Philadelphia Airport offers rooms that are generally spacious with comfortable beds and appear similar to their online photos. Several guests appreciated the cleanliness and roominess, describing the rooms as generally clean with big, comfortable beds. However, there are notable issues that affect the overall experience. Some rooms have reported unpleasant odors, including cigarette smoke, pet urine and general humidity. The bathrooms are noted to be small and some reviews mention cleanliness issues, particularly with dust and lack of thorough cleaning under the beds. Additionally, some rooms lack basic amenities such as refrigerators and microwaves and there have been mentions of outdated or stained bedspreads. While there are positive aspects, such as room size and bed comfort, the negative aspects regarding odor and cleanliness significantly detract from the overall quality.
Guests of the Red Roof Inn PLUS+ Philadelphia Airport have had mixed experiences, especially concerning the beds. Many have praised the beds for being comfortable and clean with some specifically highlighting the comfort and cleanliness of both the mattress and surrounding furniture. Several reviews noted the beds to be extremely comfortable and the spaciousness of the beds was appreciated.
However, there have been some negative remarks as well. A few guests reported discomfort due to worn-out, lumpy and uneven mattresses. There were isolated incidents of cleanliness issues, including reports of bugs and burn holes in the bedspread. Despite these drawbacks, the general sentiment leans towards a positive experience with the comfort of the beds being a frequently mentioned highlight.
Travelers who have visited Red Roof Inn PLUS+ Philadelphia Airport have expressed diverse opinions on the hotel's cleanliness. Some guests noted that their rooms were clean, comfortable and free of any unpleasant odors, which was appreciated. Clean linens were also mentioned and a few highlighted the respectfulness and cleanliness of the staff. However, many reviews pointed out serious cleanliness issues across the property. Common complaints included dirty sheets, an odor of smoke or cat urine in non-smoking rooms and dusty or dirty floors. Some guests encountered bugs, including roaches and even a mouse. Bathrooms were frequently described as filthy with dirt and grime in the tubs and hair scattered about. The cleanliness of the hotel's hallways and exterior was also found wanting. Reports of cigarette burns on blankets, a general lack of proper cleaning and small, uncomfortable bathrooms were recurrent. Additionally, issues like ripped chairs and non-functioning TV remote controls added to the dissatisfaction of some visitors. Overall, while some found the cleanliness adequate for the price, the majority voiced significant concerns that need addressing.
The staff at Red Roof Inn PLUS+ Philadelphia Airport appears to evoke a range of reactions from guests. On a positive note, several reviews highlight experiences with polite and professional clerks, particularly the lady at the reception, who is often noted for being friendly, helpful and accommodating. Guests appreciate the friendly and courteous demeanor of the front desk staff with mentions of efficient and charming service from certain individuals.
However, reviews also underscore significant concerns with customer service. Many guests expressed dissatisfaction with unfriendliness and a lack of attentiveness from the staff. There are repeated mentions of rude, unprofessional and disrespectful behavior, which left a negative impact on guest experiences. Additionally, issues such as improper handling of payments and the presence of family members of staff in the lobby contribute to a mixed perception of the hotel's service quality.
Red Roof Inn PLUS+ Philadelphia Airport is known for its pet-friendly policies, making it a welcoming option for travelers with pets. The hotel allows both dogs and cats without any extra fees, providing an affordable stay for pet owners. Guests appreciate the bonus of not incurring additional costs for their furry companions. The staff is consistently described as friendly and respectful, contributing to the overall positive experience. The hotel offers ample land for dog walking, which is convenient for pet owners looking to give their pets some exercise during their stay.
Location Show Map
Location
Despite some concerns about the immediate neighborhood, the location is often highlighted as a significant plus. Guests find it easy to navigate and recognize it as a good value for the price. Overall, the hotel's position near the airport, dining spots and major roads stands out as its strongest feature.
Rooms
Beds
However, there have been some negative remarks as well. A few guests reported discomfort due to worn-out, lumpy and uneven mattresses. There were isolated incidents of cleanliness issues, including reports of bugs and burn holes in the bedspread. Despite these drawbacks, the general sentiment leans towards a positive experience with the comfort of the beds being a frequently mentioned highlight.
Cleanliness
Staff
However, reviews also underscore significant concerns with customer service. Many guests expressed dissatisfaction with unfriendliness and a lack of attentiveness from the staff. There are repeated mentions of rude, unprofessional and disrespectful behavior, which left a negative impact on guest experiences. Additionally, issues such as improper handling of payments and the presence of family members of staff in the lobby contribute to a mixed perception of the hotel's service quality.
Dog Friendly
No, Red Roof Inn PLUS+ Philadelphia Airport doesn't have any pool.
No, a spa isn't available at Red Roof Inn PLUS+ Philadelphia Airport.
Yes, Red Roof Inn PLUS+ Philadelphia Airport welcomes dogs.
Yes, parking facilities are available at Red Roof Inn PLUS+ Philadelphia Airport.
No, Red Roof Inn PLUS+ Philadelphia Airport doesn't have a gym.
Location Show Map
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