Best Western Saint Exupéry Eysines - Bordeaux Ouest
Eysines44.85937600,
-0.66404800,
Rue Saint Exupery 4 Allée Maryse Hilsz(Show on Map)
8.6
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsThe Best Western Saint Exupéry Eysines - Bordeaux Ouest shines in several key areas, making it a reliable choice for various types of travelers. Located strategically close to the airport and with easy access to Bordeaux city center via tram or car, the hotel's location is convenient, despite being in an industrial area with limited nearby dining options. The ease of access to public transport and major highways is a significant advantage, enabling efficient travel.
Breakfast at the hotel receives generally positive remarks with a varied, plentiful spread that includes regional and homemade items. Although there are occasional concerns about price and limited hot options, the overall breakfast experience is satisfying, especially with the opportunity to enjoy it on the terrace.
Room service for dinner is available, albeit with mixed reviews regarding quality. The absence of an on-site restaurant can be inconvenient, although staff recommendations for nearby eateries help to some extent. The room service nonetheless adds a measure of convenience for late arrivals or those with specific dietary needs.
Rooms at the hotel are consistently praised for their comfort, cleanliness and modern amenities. Guests appreciate spacious and thoughtfully equipped accommodations with modern designs. Comfortable beds, quality bedding and soundproofing enhance the stay experience, making the rooms a standout feature of the hotel.
Cleanliness is a major highlight with spotless rooms, bathrooms and common areas frequently noted in reviews. The meticulous housekeeping staff ensures that the hotel maintains high hygiene standards, contributing to a welcoming atmosphere.
The hotel staff also receives high praise for their exceptional service. Described as kind, professional and welcoming, the staff's attentiveness ensures a positive guest experience from check-in to check-out. Their helpful and courteous demeanor significantly contributes to the hotel's overall pleasant ambiance.
Though Wi-Fi quality has mixed reviews with some experiencing connectivity issues, the hotel's impressive and secure parking facilities are a notable positive. The spacious, enclosed and free parking adds great value, despite the lack of electric vehicle charging points.
Family travelers find the hotel accommodating, particularly appreciating the well-designed family rooms and friendly staff. Comfortable bedding, including real beds for teenagers, make it a favorable option for families. Pet owners should be aware of the daily pet fee, which might not always be clearly communicated.
Overall, the Best Western Saint Exupéry Eysines - Bordeaux Ouest offers good value for money with well-maintained facilities and friendly staff. It fulfills the expectations of a reliable three-star hotel, making it an appealing choice for budget-conscious travelers seeking comfort, accessibility and convenience. Show more
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Hotel with Parking
This hotel offers free, fenced, and secure parking. It is conveniently located near the airport, the ring road, and the tram, making it easy to travel to Bordeaux city center. It also has a charging station for electric vehicles.
Family Friendly Hotel
Dog Friendly Hotel
Do you accept dogs in all rooms? Yes
Is there an extra charge? Yes, € 5 per night
Should the dog owner notify you before checking in? Yes, During the booking process
What is the maximum number of dogs per room? Up to 2 dogs are allowed in each room.
Is there a maximum weight of dogs accepted? Yes, 15 Kg
Are there any leash-free play areas? No
Should the dog be kenneled at all times in the room? No
Should the dog be kenneled/kept in a pet carrier at all times in public areas? No
Should the dog remain leashed at all times in the room? No
Should the dog remain leashed at all times in public areas? Yes
Are the dogs allowed on the furniture? No
Are the dogs allowed on beds? No
What are the basic requirements to accept a dog?
Must not be aggressive
Must be clean
Must not have fleas
Owners must clean pet waste immediately
Owners are responsible for any damage caused by the dog
Must not bathe in the bathtub
Must not be left unattended in the room
Is there a refundable deposit to guard against damages? No
Except for dogs, do you also accept other pets? Yes
Do you have a written and comprehensive pet policy available on request? Yes
Additional information Pet are accepted at the price of 5€/pet/night.
You have a limitation of 15kg but it's possible to directly contact us by email depending your needs and the race of the pet.
Answers last updated by Best Western Saint Exupéry Eysines - Bordeaux Ouest
Classic Twin Room - Ground FloorThe double room provides a safe deposit box, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Classic Queen RoomThe double room offers a safe deposit box, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Classic Queen Room - Ground FloorThe double room provides a safe deposit box, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room offers a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Comfort King Room - Second FloorFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a coffee machine, a wardrobe as well as city views. The unit has 1 bed.
Executive Queen Room with Roll-In Shower - Disability Access/Non-SmokingThe double room offers a safe deposit box, a carpeted floor, as well as a private bathroom boasting a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Superior Queen Room with Italian Shower - Non-SmokingThe double room provides air conditioning. The unit offers 1 bed.
Guest Reviews
8.6
Very Good
Location
The Best Western Saint Exupéry Eysines - Bordeaux Ouest enjoys a strategic location ideal for both business and leisure travelers. Its proximity to the airport makes it a convenient choice for those needing a comfortable place nearby with travel times to Bordeaux city center ranging from 10-15 minutes by car or a 30-45 minute tram ride. The hotel is situated in an industrial and commercial area, providing easy access to major highways and the ring road, yet remains quiet and undisturbed by traffic noise.
Public transportation is a strong point for the hotel with a tram stop just a brief 5-minute walk away, offering efficient connections to downtown Bordeaux. The area may lack charm and dining options but compensates with functional amenities such as supermarkets and ample parking.
Guests appreciate the secure, quiet location, which is perfect for a stopover or for those visiting nearby clinics and companies. While the surroundings may not be particularly appealing, the ease of access to public transport and major roads adds significant convenience for travelers.
Breakfast
The breakfast experience at Best Western Saint Exupéry Eysines - Bordeaux Ouest is generally positive, described as varied and plentiful. Guests appreciated the wide variety of sweet and savory options, including regional and homemade products like local jams and brioche and extensive cheese boards. The breakfast buffet is well-stocked and constantly replenished, providing ample choices for guests. The quality of the cold items was commendable, although some guests mentioned limited hot options and occasional issues with the temperature of items like scrambled eggs and bacon. Despite a few concerns about the price and the simplicity of certain aspects, most reviews highlight the breakfast as hearty, delicious and sufficient for a good start to the day. The opportunity to enjoy breakfast on the terrace is noted as a pleasant aspect, contributing to an overall satisfying breakfast experience.
Dinner
Best Western Saint Exupéry Eysines - Bordeaux Ouest offers options for dining that have received mixed feedback from guests. There is no dedicated restaurant within the hotel, which some find inconvenient given the remoteness of the location and the lack of nearby eateries. However, the hotel does provide a room service menu, allowing guests to enjoy hot meal trays and snacks such as pizza in their rooms.
Guests arriving late have appreciated the availability of room service and special dietary needs, such as vegan options, are accommodated. On the other hand, the overall quality of the room service food has been noted as inconsistent with some finding the dishes enjoyable while others are less impressed.
Although the hotel's room service menu helps mitigate the absence of a full restaurant, many guests feel that it falls short, particularly for breakfast, which some describe as tasteless. Additionally, the hotel's staff is praised for their excellent restaurant recommendations for those willing to venture out, though options remain limited with only two restaurants within walking distance.
In sum, while the convenience of dining in-room adds a degree of comfort, guests feel that the hotel could benefit greatly from having an on-site restaurant to better serve its visitors, especially given its somewhat isolated location.
Rooms
The rooms at Best Western Saint Exupéry Eysines - Bordeaux Ouest have garnered positive feedback for their comfort, cleanliness and modern features. Guests consistently appreciate the spaciousness and well-thought-out amenities such as kettles, cups and coffee supplies. The comfortable beds and quality bedding receive frequent praise for enhancing the stay experience. The bathrooms are noted as being modern, well-equipped and spacious with guests valuing the ample hot water and cleanliness.
The decor and design of the rooms are often described as tasteful and top-notch, contributing to a pleasant ambiance. Many rooms are soundproofed, ensuring a quiet stay and the air conditioning is another appreciated feature. Guests also remark on the good value for money, especially given the recent renovations that have left the rooms feeling fresh and updated. Despite some mentions of smaller room sizes, the functionality and cleanliness counterbalance any space constraints.
Overall, the combination of modern amenities, spacious interiors and high standards of cleanliness make the rooms at Best Western Saint Exupéry Eysines - Bordeaux Ouest a solid choice for travelers seeking comfort and convenience.
Beds
The beds at Best Western Saint Exupéry Eysines - Bordeaux Ouest receive consistent praise from guests for their comfort. Many reviews highlight the large, king-size beds and the quality bedding that contributes to a restful night's sleep. Guests appreciate the firm yet comfortable mattresses, noting that the accommodations cater well to different preferences with options like twin beds and varying pillow choices. Cleanliness and maintenance of the beds are frequently mentioned, ensuring guests feel at ease. While there were occasional mentions of beds being a bit too hard or the bedding being slightly firm, the overall consensus is that the comfortable, well-maintained bedding significantly enhances the stay, offering both comfort and quality for a rejuvenating sleep experience.
Cleanliness
Best Western Saint Exupéry Eysines - Bordeaux Ouest consistently impresses with its high standards of cleanliness, both inside and out. Guests frequently highlight the very clean hotel environment, mentioning spotless rooms, bathrooms and common areas. The housekeeping staff pays close attention to detail, ensuring that rooms are consistently clean and welcoming upon arrival. The establishment is well-maintained, offering clean and quiet accommodations that are also tastefully decorated, which adds to the overall pleasant atmosphere. Additionally, the hotel's modernity and cleanliness are repeatedly noted with many guests praising its impeccable cleanliness and well-maintained condition. Despite a minor mention of a smell of sewage, guests overwhelmingly appreciate the cleanliness and hygiene of this hotel, making it a comfortable and appealing choice for visitors.
Staff
The staff at Best Western Saint Exupéry Eysines - Bordeaux Ouest consistently receive high praise for their exceptional service. Guests frequently describe them as kind, professional and notably welcoming. The receptionists stand out for their warm, friendly demeanor and their ability to provide an attentive and thorough check-in experience. Across the board, staff members are appreciated for being helpful, available and resourceful, ready to assist at every turn without being intrusive. Visitors often highlight the all-around pleasant atmosphere created by the staff’s smiling faces and courteous attitudes. With excellent communication skills and a remarkable level of attentiveness, the team at this hotel ensures a quality welcome and a positive overall experience for each guest.
Wi-Fi
The Wi-Fi experience at Best Western Saint Exupéry Eysines - Bordeaux Ouest has received a mixed bag of reviews. Some guests noted that the Wi-Fi worked very well, offering a positive impression of the hotel's internet service. However, other reviews mentioned significant issues, including instances where the Wi-Fi in the room did not work at all, connection speeds reaching only 2MB/s and an inability to connect to the Wi-Fi service on certain devices. The overall quality of the Wi-Fi has been described as deficient with one guest expressing that the internet connection was very deficient. Despite these concerns, some found solace in the fact that connectivity issues were only a concern for their brief stay.
Parking
Visitors to the Best Western Saint Exupéry Eysines - Bordeaux Ouest have consistently noted the hotel's impressive parking facilities. The parking is secured with many guests highlighting its enclosed and locked nature, ensuring vehicle safety. Another commendable feature is that the parking is free, adding great value to the stay. The parking lot is spacious, accommodating ample vehicles comfortably, which makes it easier for guests with larger cars. Although some mention that the parking can be tight during peak summer months, it generally remains a convenient and secure option for most visitors. One downside is the lack of electric vehicle charging points, which could be a consideration for those driving electric cars. Overall, guests have found the parking to be a significant, positive aspect of their stay, contributing to the hotel’s appeal.
Family
The 'Best Western Saint Exupéry Eysines - Bordeaux Ouest' caters well to families with its thoughtfully designed accommodations. Guests praised the very good family room setups, which include features like adjacent rooms with a communicating door, offering a genuine sense of space and privacy. The rooms boast real beds even for teenagers, avoiding the inconvenience of sofa beds. This attention to creating comfortable family rooms is consistently highlighted. Additionally, the welcoming and very friendly staff enhance the overall experience, ensuring a pleasant stay for families. Guests traveling with dogs should note the pet fee of €10 per day, which was not always clearly communicated.
3 Star
Best Western Saint Exupéry Eysines - Bordeaux Ouest is well-maintained, making it a good value for the price. The establishment offers functional rooms at reasonable rates, which align with typical three-star prices. Guests have consistently highlighted the friendly and welcoming staff, praising their attentiveness and talent for detail. Great customer service appears to be a norm here with the service quality often exceeding expectations.
Though the hotel is situated in an industrial area, it still manages to offer clean and pleasant rooms that are affordable and meet reasonable expectations given the cost. Overall, this hotel provides solid value for money, making it a recommended option for budget-conscious travelers looking for a reliable three-star experience. One note for improvement is the absence of a water bottle in the room, which some guests expect at this level.
Accessible
The Best Western St Exupery Bordeaux Ouest is highlighted as a very decent and accessible establishment for travelers with disabilities. Guests consistently mention its advantageous location with easy access to the ring road and highways, making it ideal for transit. The hotel's proximity to convenient tram stops, including a tram line that takes you directly to St. Catherine Street, further enhances its appeal for those utilizing public transport.
Accessibility is noted to be very good throughout the premises, including wheelchair access and commendable disabled bathroom facilities. The rooms are described as comfortable and spacious with air conditioning that functions well, ensuring a pleasant stay. Despite being close to an airport, the location remains convenient and accessible from various transport links, adding to its overall accessibility credentials and making it a well-recommended choice for travelers with disabilities.
No, Best Western Saint Exupéry Eysines - Bordeaux Ouest doesn't have any pool.
No, a spa isn't available at Best Western Saint Exupéry Eysines - Bordeaux Ouest.
Yes, Best Western Saint Exupéry Eysines - Bordeaux Ouest welcomes dogs. For more information, read the answers to the Dog Friendly questionnaire
Yes, parking facilities are available at Best Western Saint Exupéry Eysines - Bordeaux Ouest.
No, Best Western Saint Exupéry Eysines - Bordeaux Ouest doesn't have a gym.