The pool at Best Western Airport Inn & Suites Cleveland garners mixed reviews. On the positive side, guests appreciate the convenience of having a pool available for children to enjoy and describe it as a good spot for downtime. The heated pool is noted to be nice, offering a pleasurable experience when in use. Despite its potential, there are several critiques regarding the pool's availability and condition. Numerous guests found the pool closed during their stay, often citing reasons like remodeling or it being temporarily out of service. Additionally, some visitors mentioned that the indoor pool was surprisingly cold for a heated facility, with concerns over cleanliness, such as green mold present around the area. For those planning a visit, it's worth checking the pool's status in advance to avoid any disappointment.
The pool at WestSpring Inn - Westlake Cleveland receives mixed reviews from guests. Many appreciated having the pool as a bonus feature during their stay, noting that it was clean and inviting, making it a pleasant spot for families and teens. Despite its small size, the pool managed to keep children entertained for hours, contributing to comfort and enjoyment.
On the other hand, some guests encountered issues with the pool being closed or advertised inaccurately as open. This led to disappointment, particularly on hot days when a swim would have been a welcome relief. Additionally, there were mentions of the pool looking green or dirty on occasion, detracting from the overall experience. While the pool area was cute and well-maintained, it seems improvements in management and communication about pool availability could enhance the guest experience.
La Quinta Inn & Suites by Wyndham Cleveland Airport West offers a pool facility that has garnered mixed reviews from its guests. Many appreciated the free breakfast and found the pool to be "amazing" when operational. The location of the hotel, close to various restaurants and attractions, was also a plus point for visitors.
However, several reviews mentioned recurring issues with cleanliness and maintenance. Guests reported that the pool was sometimes closed for maintenance or under construction. When open, some found the water cloudy or cold and noticed visible grime around the edges. The hot tub often appeared to be a weak spot with multiple accounts of it not working properly, being cold or taking a long time to warm up.
Overall, while the pool has potential to enhance the stay, more consistent maintenance and attention to cleanliness would greatly improve guest satisfaction.
The pool at Hampton Inn Cleveland-Airport/Tiedeman Road has received mixed reviews from guests. Some guests were disappointed by the limited pool hours, which are from 4pm to 11pm and wished that they were able to swim during the day. Some guests also reported that the pool was crowded and not comfortable to swim in during COVID-19. Despite this, many guests appreciated that the pool was open and looked clean and well-maintained. Families with kids were happy that their children were able to enjoy the pool, although some had to leave due to COVID restrictions. Unfortunately, some guests had negative experiences with the pool, including a rude desk attendant and difficulty reserving time slots. Overall, the pool may not be perfect, but for many guests, it was a great amenity to have during their stay.
The pool at DoubleTree by Hilton Cleveland - Westlake is a mixed experience according to guest reviews. While some guests found the pool area noisy and crowded with kids that made it difficult to relax, others loved the pool and jacuzzi which were described as fantastic with a nice safari-like setting. The pool area seems to close a bit early for some guests and there are rules in place for kids to only swim until 7:30 PM while adults can use the pool after that time. Some negative reviews mention that the pool was not clean, closed for the day due to overuse or closed early because of rowdy guests. Despite the mixed comments, the pool is generally seen as a bonus amenity by many guests who stayed at the hotel and some even booked poolside rooms to take advantage of it. Some guests mentioned that they were disappointed when the pool was not available or did not live up to their expectations. Overall, whether you'll enjoy the pool at DoubleTree by Hilton Cleveland - Westlake seems to depend on your preferences and timing, but some guests found it as a great way to unwind during their stay.
The Holiday Inn Express & Suites Cleveland/Westlake by IHG is highly regarded for its exceptional location, outstanding breakfast, and remarkable cleanliness. Situated conveniently near major highways and various urban amenities, it offers guests easy access to shopping, dining, and entertainment at Crocker Park while maintaining a tranquil suburban setting. This strategic position appeals to both leisure travelers and those visiting family in nearby areas.
Guests consistently praise the breakfast offerings, which provide a wide variety of fresh, hot, and delicious options, including turkey sausage, garnering admiration as one of the best complimentary breakfasts in the United States. The breakfast area's design and maintenance, along with attentive staff, enhance the dining experience further.
The hotel excels in offering spacious and comfortable rooms that boast high ceilings, contributing a touch of luxury. Cleanliness is a standout feature, with rooms and bathrooms maintained immaculately, creating a welcoming environment. While some guests experienced noise disturbances, the overall layout and size of rooms offer a relaxing retreat.
The hotel impresses with its superior cleanliness throughout, complemented by a modern design and well-maintained amenities like a great pool. Easy accessibility and parking enhance its attractiveness for visitors wishing to explore Cleveland without the downtown hustle.
Staff at the hotel receive high accolades for their friendliness and helpfulness, often accommodating special requests and ensuring guest satisfaction. Despite occasional staffing challenges, the team is generally recognized for maintaining a welcoming atmosphere. This dedication to service contributes significantly to a positive guest experience, making Holiday Inn Express & Suites Cleveland/Westlake by IHG a favored choice for travelers seeking comfort, convenience, and a warm hospitality experience.
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